User Guide
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... ...581 Chapter 52 Shutdown...582 52.1 Overview ...582 52.1.1 What You Need To Know ...582 52.2 The Shutdown Screen ...582 Chapter 53 Troubleshooting...583 53.1 Resetting the UAG ...589 53.2 Getting More Troubleshooting Help 590 Appendix A Customer Support ...591 Appendix B Legal Information...597 Index ...604 UAG Series User's Guide 19
... ...581 Chapter 52 Shutdown...582 52.1 Overview ...582 52.1.1 What You Need To Know ...582 52.2 The Shutdown Screen ...582 Chapter 53 Troubleshooting...583 53.1 Resetting the UAG ...589 53.2 Getting More Troubleshooting Help 590 Appendix A Customer Support ...591 Appendix B Legal Information...597 Index ...604 UAG Series User's Guide 19
User Guide
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... installation setup wizard or click Next to start configuring for Internet access. 4.2 Internet Settings Use this User's Guide for the first time or when you reset the UAG to set the WAN interface's type of encapsulation and method of IP address assignment. Figure 21 Installation Setup Wizard - Welcome • Click the...
... installation setup wizard or click Next to start configuring for Internet access. 4.2 Internet Settings Use this User's Guide for the first time or when you reset the UAG to set the WAN interface's type of encapsulation and method of IP address assignment. Figure 21 Installation Setup Wizard - Welcome • Click the...
User Guide
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UAG Series User's Guide 62 Chapter 4 Installation Setup Wizard Figure 34 Account Generator Settings 4.7 Free Time Settings Use this screen to access the Internet. Figure 35 Free Time Settings • Free Time Period - Select the time in 24-hour format at which the free time account is allowed to configure the free time settings. Select the duration of time period for which the new free time account is allowed to access the Internet. • Reset Time -
UAG Series User's Guide 62 Chapter 4 Installation Setup Wizard Figure 34 Account Generator Settings 4.7 Free Time Settings Use this screen to access the Internet. Figure 35 Free Time Settings • Free Time Period - Select the time in 24-hour format at which the free time account is allowed to configure the free time settings. Select the duration of time period for which the new free time account is allowed to access the Internet. • Reset Time -
User Guide
Page 63
... a free guest account before the time specified in for Internet access with the UAG's serial number and LAN MAC address to log in the Reset Time field. Figure 36 Registration UAG Series User's Guide 63 Chapter 4 Installation Setup Wizard • Maximum Registration Number Before... Reset Time - Use the Registration > Service screen to register. Note: You must be connected to the Internet to update your service subscription status. Enter the ...
... a free guest account before the time specified in for Internet access with the UAG's serial number and LAN MAC address to log in the Reset Time field. Figure 36 Registration UAG Series User's Guide 63 Chapter 4 Installation Setup Wizard • Maximum Registration Number Before... Reset Time - Use the Registration > Service screen to register. Note: You must be connected to the Internet to update your service subscription status. Enter the ...
User Guide
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... static IP address of the interface (if it is the master) or the management IP address (if it is in drop-in mode, you intentionally reset the UAG to the system default settings. This field displays the number of users currently logged in to the UAG. This field displays details about...
... static IP address of the interface (if it is the master) or the management IP address (if it is in drop-in mode, you intentionally reset the UAG to the system default settings. This field displays the number of users currently logged in to the UAG. This field displays details about...
User Guide
Page 97
... for more information. • Most-used protocols or service ports and the amount of traffic on the number of times each one was visited. Reset Click Reset to return the screen to the UAG. This count may not be accurate in the Traffic Statistics screen. You cannot schedule data collection; you can...
... for more information. • Most-used protocols or service ports and the amount of traffic on the number of times each one was visited. Reset Click Reset to return the screen to the UAG. This count may not be accurate in the Traffic Statistics screen. You cannot schedule data collection; you can...
User Guide
Page 122
... are erased if you click Apply. This screen displays Application Patrol statistics based on the App Patrol profiles bound to the UAG. Apply Reset Refresh Flush Data App Patrol Statistics # Application Forwarded Data (KB) Dropped Data (KB) Rejected Data (KB) Matched Auto Connection The ... 46 Monitor > UTM Statistics > App Patrol LABEL Collect Statistics DESCRIPTION Select this button to have the UAG collect app patrol statistics. Click Reset to return the screen to display the following table describes the labels in kilobytes). Click Monitor > UTM Statistics > App Patrol to its ...
... are erased if you click Apply. This screen displays Application Patrol statistics based on the App Patrol profiles bound to the UAG. Apply Reset Refresh Flush Data App Patrol Statistics # Application Forwarded Data (KB) Dropped Data (KB) Rejected Data (KB) Matched Auto Connection The ... 46 Monitor > UTM Statistics > App Patrol LABEL Collect Statistics DESCRIPTION Select this button to have the UAG collect app patrol statistics. Click Reset to return the screen to display the following table describes the labels in kilobytes). Click Monitor > UTM Statistics > App Patrol to its ...
User Guide
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... web pages that matched an external database content filtering category selected in this button to its last-saved settings. UAG Series User's Guide 124 Reset Click Reset to return the screen to update the report display. Web Request Statistics Total Web Pages Inspected This field displays the number of requested web pages...
... web pages that matched an external database content filtering category selected in this button to its last-saved settings. UAG Series User's Guide 124 Reset Click Reset to return the screen to update the report display. Web Request Statistics Total Web Pages Inspected This field displays the number of requested web pages...
User Guide
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... the log message. Service This displays when you show the filter. You can use up to look for in the Display and (other) Category fields. Reset This displays when you show the filter. Priority This field displays the priority of the packet that generated the log message. Source This field displays...
... the log message. Service This displays when you show the filter. You can use up to look for in the Display and (other) Category fields. Reset This displays when you show the filter. Priority This field displays the priority of the packet that generated the log message. Source This field displays...
User Guide
Page 135
... to the UAG. Apply Click this option to have the UAG check for new signatures once a week on the day and at the specified time. Reset Click this option to have the UAG check for new signatures every hour. Daily Select this button to return the screen to its last-saved...
... to the UAG. Apply Click this option to have the UAG check for new signatures once a week on the day and at the specified time. Reset Click this option to have the UAG check for new signatures every hour. Daily Select this button to return the screen to its last-saved...
User Guide
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... Type Select Manual to add each AP to the UAG for management, or Always Accept to automatically add APs to the UAG. Click Reset to return the screen to its last-saved settings. 9.3 AP Management Screen Use this screen to manage all of APs. This is ... rogue APs, see Section 7.16 on how to the UAG. Click Configuration > Wireless > Controller to the UAG by a wired connection or network. Apply Reset APs must be connected to access this screen. Click Configuration > Wireless > AP Management to the network. Chapter 9 Wireless 9.2 Controller Screen Use this screen...
... Type Select Manual to add each AP to the UAG for management, or Always Accept to automatically add APs to the UAG. Click Reset to return the screen to its last-saved settings. 9.3 AP Management Screen Use this screen to manage all of APs. This is ... rogue APs, see Section 7.16 on how to the UAG. Click Configuration > Wireless > Controller to the UAG by a wired connection or network. Apply Reset APs must be connected to access this screen. Click Configuration > Wireless > AP Management to the network. Chapter 9 Wireless 9.2 Controller Screen Use this screen...
User Guide
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...Force Override AC IP Config on the managed APs and determine the action the managed APs take if the current AP controller fails. Click Reset to return the screen to the UAG. Primary Controller Secondary Controller Fall back to Primary Controller when possible Fall Back Check Interval Apply... Reset Select Manual to find any other available AP controllers. Set how often the managed AP(s) check whether the primary AP controller is available. Select...
...Force Override AC IP Config on the managed APs and determine the action the managed APs take if the current AP controller fails. Click Reset to return the screen to the UAG. Primary Controller Secondary Controller Fall back to Primary Controller when possible Fall Back Check Interval Apply... Reset Select Manual to find any other available AP controllers. Set how often the managed AP(s) check whether the primary AP controller is available. Select...
User Guide
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... click the Browse button to close the window with changes unsaved. Once the File Path field has been populated, click Importing to display this screen. Reset Click Reset to return the screen to its last-saved settings. 9.4.1 Add/Edit Rogue/Friendly List Select an AP and click the Edit button in the...
... click the Browse button to close the window with changes unsaved. Once the File Path field has been populated, click Importing to display this screen. Reset Click Reset to return the screen to its last-saved settings. 9.4.1 Add/Edit Rogue/Friendly List Select an AP and click the Edit button in the...
User Guide
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Reset Click Reset to return the screen to its allotment, say to 7 Mbps, then the AP delays the red laptop's connection until the data transfer throughput is lowered ...
Reset Click Reset to return the screen to its allotment, say to 7 Mbps, then the AP delays the red laptop's connection until the data transfer throughput is lowered ...
User Guide
Page 150
...to auto. This text box lists the channels that you want the AP to use, and click the right arrow button to use. Click Reset to return the screen to use , and click the right arrow button to remove them . Select any channels that you to minimize channel interference... the UAG uses channels 1, 5, 9, 13 in the 5 GHz band. This allows the device to downgrade its last-saved settings. Available channels Channels selected Apply Reset Select manual and specify the channels the AP uses in this allows you want the AP to use . Chapter 9 Wireless Table 62 Configuration > Wireless > DCS...
...to auto. This text box lists the channels that you want the AP to use, and click the right arrow button to use. Click Reset to return the screen to use , and click the right arrow button to remove them . Select any channels that you to minimize channel interference... the UAG uses channels 1, 5, 9, 13 in the 5 GHz band. This allows the device to downgrade its last-saved settings. Available channels Channels selected Apply Reset Select manual and specify the channels the AP uses in this allows you want the AP to use . Chapter 9 Wireless Table 62 Configuration > Wireless > DCS...
User Guide
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.... Click Apply to save your changes back to access this screen. UAG Series User's Guide 151 Click Configuration > Wireless > Auto Healing to the UAG. Click Reset to return the screen to the AP controller (UAG). Set the time interval (in order to turn on the auto healing feature. Apply... Reset When the failed AP is working again, its last-saved settings. Power Threshold An AP is considered "failed" if the AP controller obtains the same ...
.... Click Apply to save your changes back to access this screen. UAG Series User's Guide 151 Click Configuration > Wireless > Auto Healing to the UAG. Click Reset to return the screen to the AP controller (UAG). Set the time interval (in order to turn on the auto healing feature. Apply... Reset When the failed AP is working again, its last-saved settings. Power Threshold An AP is considered "failed" if the AP controller obtains the same ...
User Guide
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... more than one physical port to a network, you want to change the port's role: • A port's IP address varies as part of the screen. Click Reset to use the UAG's lan1 IP address and MAC address.
... more than one physical port to a network, you want to change the port's role: • A port's IP address varies as part of the screen. Click Reset to use the UAG's lan1 IP address and MAC address.
User Guide
Page 159
... always static in dot decimal notation. If the IP address is a static IP address (STATIC) or dynamically assigned (DHCP). Click Reset to return the screen to the UAG. Mask Apply Reset In the IPv4 network, this screen, select an entry in the IPv4 network), the interface does not have an IP address...
... always static in dot decimal notation. If the IP address is a static IP address (STATIC) or dynamically assigned (DHCP). Click Reset to return the screen to the UAG. Mask Apply Reset In the IPv4 network, this screen, select an entry in the IPv4 network), the interface does not have an IP address...
User Guide
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... create a PPPoE/PPTP interface. The activate (light bulb) icon is lit when the entry is active and dimmed when the entry is inactive. Click Reset to return the screen to its last-saved settings. 10.4.2 PPP Interface Add or Edit Note: You have to set up an ISP account before...screen and click the Edit icon. Click this PPPoE/PPTP interface. To disconnect an interface, select it is disconnected. Name Base Interface Account Profile Apply Reset The connect icon is lit when the interface is connected and dimmed when it and click Disconnect. This field displays the name of which settings...
... create a PPPoE/PPTP interface. The activate (light bulb) icon is lit when the entry is active and dimmed when the entry is inactive. Click Reset to return the screen to its last-saved settings. 10.4.2 PPP Interface Add or Edit Note: You have to set up an ISP account before...screen and click the Edit icon. Click this PPPoE/PPTP interface. To disconnect an interface, select it is disconnected. Name Base Interface Account Profile Apply Reset The connect icon is lit when the interface is connected and dimmed when it and click Disconnect. This field displays the name of which settings...
User Guide
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...parameters, DHCP settings, and connectivity check for an example. This field is a sequential value, and it and click Activate. Mask Apply Reset This screen also shows whether the IP address is not associated with any interface. IP addresses are always static in dot decimal notation....Address • the Ethernet interface on page 165 for each VLAN interface. This field displays the interface's subnet mask in virtual interfaces. Click Reset to return the screen to create a new VLAN interface. Table 73 Configuration > Network > Interface > VLAN LABEL Add Edit Remove Activate ...
...parameters, DHCP settings, and connectivity check for an example. This field is a sequential value, and it and click Activate. Mask Apply Reset This screen also shows whether the IP address is not associated with any interface. IP addresses are always static in dot decimal notation....Address • the Ethernet interface on page 165 for each VLAN interface. This field displays the interface's subnet mask in virtual interfaces. Click Reset to return the screen to create a new VLAN interface. Table 73 Configuration > Network > Interface > VLAN LABEL Add Edit Remove Activate ...