User Guide
Page 3
...Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. E-mail: techwriters@zyxel.com.tw Customer Support Should problems arise that you received your device. • Brief description of the problem and the steps you...listed above, you took to configure the PLA-400, PLA-400 v2, PLA401, PLA401 v2, PLA402 v2, PLA-470, PLA470 v2 and PLA491 using the PLA-4xx Series Configuration Utility version 3.0.5(AG). You should contact your vendor, then contact a ZyXEL office for additional support documentation and product ...
...Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. E-mail: techwriters@zyxel.com.tw Customer Support Should problems arise that you received your device. • Brief description of the problem and the steps you...listed above, you took to configure the PLA-400, PLA-400 v2, PLA401, PLA401 v2, PLA402 v2, PLA-470, PLA470 v2 and PLA491 using the PLA-4xx Series Configuration Utility version 3.0.5(AG). You should contact your vendor, then contact a ZyXEL office for additional support documentation and product ...
User Guide
Page 10
... 6.1.4 Setting Up a New Network with a New Adapter 59 6.1.5 Splitting a Network into Two Networks 60 6.2 Troubleshooting ...63 Chapter 7 LEDs and Troubleshooting ...65 7.1 LEDs ...65 7.1.1 PLA-401/PLA401 v2 65 7.1.2 PLA-400/400 v2/402 v2 67 7.1.3 PLA-470/PLA470 v2 68 7.1.4 PLA491 ...70 7.2 Power and Light Problems 71 7.3 Configuration Utility Problems 73 7.4 Powerline Problems ...73 7.5 ENCRYPT Button Problems 74 10 PLA-4xx Series User's Guide
... 6.1.4 Setting Up a New Network with a New Adapter 59 6.1.5 Splitting a Network into Two Networks 60 6.2 Troubleshooting ...63 Chapter 7 LEDs and Troubleshooting ...65 7.1 LEDs ...65 7.1.1 PLA-401/PLA401 v2 65 7.1.2 PLA-400/400 v2/402 v2 67 7.1.3 PLA-470/PLA470 v2 68 7.1.4 PLA491 ...70 7.2 Power and Light Problems 71 7.3 Configuration Utility Problems 73 7.4 Powerline Problems ...73 7.5 ENCRYPT Button Problems 74 10 PLA-4xx Series User's Guide
User Guide
Page 43
...network. The HomePlug ( ) light blinks red one time and then turns off when it is associated with the ENCRYPT button and the lights. PLA-4xx Series User's Guide 43 may take a minute. Chapter 4 The ENCRYPT Button 4.4 ENCRYPT Button Behavior The following table summarizes the actions that... occur when the ENCRYPT button is pressed for suggestions on problems with and its network name assumes a random value. It The power ( ) light blinks until shares the same network name the device is...
...network. The HomePlug ( ) light blinks red one time and then turns off when it is associated with the ENCRYPT button and the lights. PLA-4xx Series User's Guide 43 may take a minute. Chapter 4 The ENCRYPT Button 4.4 ENCRYPT Button Behavior The following table summarizes the actions that... occur when the ENCRYPT button is pressed for suggestions on problems with and its network name assumes a random value. It The power ( ) light blinks until shares the same network name the device is...
User Guide
Page 51
... your powerline adapter are sent in your home, you should set to open web pages. • Device D is delivered too slowly, quality problems may occur. Similarly, if you have a low priority setting since the slow delivery of the powerline adapter connected to this server to computers in... your powerline network. For example, when you want to prioritize any priority. PLA-4xx Series User's Guide 51 Allocate priority settings based on application type as it usually sends simple requests for data. It should have a...
... your powerline adapter are sent in your home, you should set to open web pages. • Device D is delivered too slowly, quality problems may occur. Similarly, if you have a low priority setting since the slow delivery of the powerline adapter connected to this server to computers in... your powerline network. For example, when you want to prioritize any priority. PLA-4xx Series User's Guide 51 Allocate priority settings based on application type as it usually sends simple requests for data. It should have a...
User Guide
Page 65
...problems you might encounter. 7.1 LEDs The following sections describes the lights on and receiving power. Figure 46 PLA-401 Lights The following figure is the front panel of the PLA-401. PLA-4xx Series User's Guide 65 Table 10 PLA-401 Lights LIGHT POWER ICON STATUS On Off DESCRIPTION The PLA-401 is on the PLA-400, PLA-400 v2... and PLA402 v2, the PLA-401, PLA401 v2 and the PLA-470. 7.1.1 PLA-401/PLA401 v2 The following ...
...problems you might encounter. 7.1 LEDs The following sections describes the lights on and receiving power. Figure 46 PLA-401 Lights The following figure is the front panel of the PLA-401. PLA-4xx Series User's Guide 65 Table 10 PLA-401 Lights LIGHT POWER ICON STATUS On Off DESCRIPTION The PLA-401 is on the PLA-400, PLA-400 v2... and PLA402 v2, the PLA-401, PLA401 v2 and the PLA-470. 7.1.1 PLA-401/PLA401 v2 The following ...
User Guide
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... The PLA-400 is trying to it . Blinking The PLA-400 v2/402 v2 is on the PLA-400. It also indicates the PLA-400 v2 is not detecting another powerline adapter. Use the lights to its ETHERNET port. Figure 47 PLA-400/400 v2/ 402 v2 Lights The following figure is behaving normally or if there are some problems on the PLA-400 v2. Chapter 7 LEDs and Troubleshooting 7.1.2 PLA-400/400 v2/402 v2...
... The PLA-400 is trying to it . Blinking The PLA-400 v2/402 v2 is on the PLA-400. It also indicates the PLA-400 v2 is not detecting another powerline adapter. Use the lights to its ETHERNET port. Figure 47 PLA-400/400 v2/ 402 v2 Lights The following figure is behaving normally or if there are some problems on the PLA-400 v2. Chapter 7 LEDs and Troubleshooting 7.1.2 PLA-400/400 v2/402 v2...
User Guide
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... communicating with a networking device connected to it . Green/ Amber/ Red Blinking The PLA-400 v2/402 v2 is behaving normally or if there are some problems on and ready and the PLA-400 v2/402 v2 detects a device connected to its ETHERNET port. 7.1.3 PLA-470/PLA470 v2 The following figure is being transmitted and/or received. ETHERNET Green On The ETHERNET...
... communicating with a networking device connected to it . Green/ Amber/ Red Blinking The PLA-400 v2/402 v2 is behaving normally or if there are some problems on and ready and the PLA-400 v2/402 v2 detects a device connected to its ETHERNET port. 7.1.3 PLA-470/PLA470 v2 The following figure is being transmitted and/or received. ETHERNET Green On The ETHERNET...
User Guide
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...figure is between 0~10 Mbps. Use the lights to determine if the PLA491 is behaving normally or if there are some problems on and ready and the PLA470 v2 detects a device connected to it . The data transfer rate is the front panel of the PLA491. Data is greater ... communicating with a router, modem, switch or a computer connected to it . Figure 49 PLA491 Lights 70 PLA-4xx Series User's Guide The HomePlug port does not detect another powerline adapter. The PLA470 v2 detects another powerline adapter. The data transfer rate is being transmitted and/or received. The PLA470...
...figure is between 0~10 Mbps. Use the lights to determine if the PLA491 is behaving normally or if there are some problems on and ready and the PLA470 v2 detects a device connected to it . The data transfer rate is the front panel of the PLA491. Data is greater ... communicating with a router, modem, switch or a computer connected to it . Figure 49 PLA491 Lights 70 PLA-4xx Series User's Guide The HomePlug port does not detect another powerline adapter. The PLA470 v2 detects another powerline adapter. The data transfer rate is being transmitted and/or received. The PLA470...
User Guide
Page 71
... and plugged in to it . Off The PLA491 does not detect any devices connected to its ETHERNET port. 7.2 Power and Light Problems V The PLA-4xx does not turn on the PLA491. Then connect an electrical device that you have used the ENCRYPT button. Blinking at the same time as ...the HomePlug light indicates an unsuccessful connection if you know works into the same power outlet. PLA-4xx Series User's Guide 71 Blinking The PLA491 is between 0~10 Mbps. The data transfer rate is starting up. Blinking at the same time ...
... and plugged in to it . Off The PLA491 does not detect any devices connected to its ETHERNET port. 7.2 Power and Light Problems V The PLA-4xx does not turn on the PLA491. Then connect an electrical device that you have used the ENCRYPT button. Blinking at the same time as ...the HomePlug light indicates an unsuccessful connection if you know works into the same power outlet. PLA-4xx Series User's Guide 71 Blinking The PLA491 is between 0~10 Mbps. The data transfer rate is starting up. Blinking at the same time ...
User Guide
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Connect them to electrical surge protectors. See Section 7.2 on page 71 for more than three seconds. 7.3 Configuration Utility Problems V The PLA-4xx Series Configuration Utility displays an error during installation. • Make sure your computer is weak. 1 Your powerline adapters... to standard power outlets. Earlier version utilities cannot communicate with PLA-4xxs using earlier versions of the firmware. PLA-4xx Series User's Guide 73 V The PLA-4xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on your network have the latest utility, ...
Connect them to electrical surge protectors. See Section 7.2 on page 71 for more than three seconds. 7.3 Configuration Utility Problems V The PLA-4xx Series Configuration Utility displays an error during installation. • Make sure your computer is weak. 1 Your powerline adapters... to standard power outlets. Earlier version utilities cannot communicate with PLA-4xxs using earlier versions of the firmware. PLA-4xx Series User's Guide 73 V The PLA-4xx Series Configuration Utility does not display all ZyxEL HomePlug AV devices on your network have the latest utility, ...
User Guide
Page 74
...light on both devices blink when I haven't pressed the ENCRYPT button yet. V The HomePlug light is a PLA-4xx. These may interfere with the ENCRYPT button. Press the ENCRYPT button for more than one second and less ... cause interference with the powerline signal. The ENCRYPT process has failed. Your device has already connected to PLA-4xxs with the powerline signals. Move the adapters further away from such appliances to reduce interference. 3 ...and/or low quality or with a long wiring path. 7.5 ENCRYPT Button Problems This section applies only to another powerline device.
...light on both devices blink when I haven't pressed the ENCRYPT button yet. V The HomePlug light is a PLA-4xx. These may interfere with the ENCRYPT button. Press the ENCRYPT button for more than one second and less ... cause interference with the powerline signal. The ENCRYPT process has failed. Your device has already connected to PLA-4xxs with the powerline signals. Move the adapters further away from such appliances to reduce interference. 3 ...and/or low quality or with a long wiring path. 7.5 ENCRYPT Button Problems This section applies only to another powerline device.
User Guide
Page 92
...(Parameter Information Block) 48 plug-and-play 45 power specification 79 priority settings 50 application type 51 priority levels 53 private network 21, 22 problems and solutions 65 product registration 89 PWR LED 65 syntax conventions 4 T temperature, operation and storage 80 trademarks 87 transfer rates 19 transmit rate... 89 user name 28 related documentation 3 S safety warnings 6 screws 83 security 22, 23, 46 passwords 22 starting the utility 46 92 PLA-4xx Series User's Guide See web configurator. Index multiple networks 23 overview 45 managing the device using the web configurator.
...(Parameter Information Block) 48 plug-and-play 45 power specification 79 priority settings 50 application type 51 priority levels 53 private network 21, 22 problems and solutions 65 product registration 89 PWR LED 65 syntax conventions 4 T temperature, operation and storage 80 trademarks 87 transfer rates 19 transmit rate... 89 user name 28 related documentation 3 S safety warnings 6 screws 83 security 22, 23, 46 passwords 22 starting the utility 46 92 PLA-4xx Series User's Guide See web configurator. Index multiple networks 23 overview 45 managing the device using the web configurator.