User Guide
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...'s Guide Table of Contents Copyright ...3 Federal Communications Commission (FCC) Interference Statement 4 Safety Warnings ...6 ZyXEL Limited Warranty 7 Customer Support...8 List of Figures ...17 List of Tables ...19 Preface ...21 Chapter 1 Introducing the Prestige 23 1.1 Prestige VoIP Analog Telephone Adaptor Overview 23 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline 23 1.3 Features ...23 1.4 LEDs ...25 1.5 Applications ...26...
...'s Guide Table of Contents Copyright ...3 Federal Communications Commission (FCC) Interference Statement 4 Safety Warnings ...6 ZyXEL Limited Warranty 7 Customer Support...8 List of Figures ...17 List of Tables ...19 Preface ...21 Chapter 1 Introducing the Prestige 23 1.1 Prestige VoIP Analog Telephone Adaptor Overview 23 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with Lifeline 23 1.3 Features ...23 1.4 LEDs ...25 1.5 Applications ...26...
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... Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message Descriptions 82 Chapter 10 Maintenance ...85 10.1... a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95 12.3 Problems...
... Book ...75 8.1 Phone Book Introduction 75 8.1.1 Speed Dial 75 8.1.1.1 Peer-to-Peer Calls 75 8.1.2 Lifeline (Prestige 2002L 75 8.2 Speed Dial Configuration 75 8.3 Call Forward ...77 8.4 Lifeline Configuration (Prestige 2002L 80 Chapter 9 Logs...81 9.1 Viewing Logs ...81 9.2 Log Message Descriptions 82 Chapter 10 Maintenance ...85 10.1... a Telephone Number 93 11.3 Internal Calls ...93 11.4 Checking the Prestige's IP Address 93 11.5 Auto Firmware Upgrade 94 Chapter 12 Troubleshooting ...95 12.1 Problems Starting Up the Prestige 95 12.2 Problems with the LAN or PC LED 95 12.3 Problems...
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... 120 Figure 64 Macintosh OS X: Apple Menu 121 Figure 65 Macintosh OS X: Network 122 Figure 66 Single-Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client 132 Figure 68 Configuration Text File Format: Column Descriptions 133 Figure 69 Invalid Parameter Entered: Command Line Example 134 Figure 70 Valid...
... 120 Figure 64 Macintosh OS X: Apple Menu 121 Figure 65 Macintosh OS X: Network 122 Figure 66 Single-Computer per Router Hardware Configuration 132 Figure 67 Prestige as a PPPoE Client 132 Figure 68 Configuration Text File Format: Column Descriptions 133 Figure 69 Invalid Parameter Entered: Command Line Example 134 Figure 70 Valid...
User Guide
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... Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED 95 Table 35 Troubleshooting the LAN Interface 96 Table 36 Troubleshooting Internet Access 96 Table 37...
... Logs 84 Table 30 System Status 86 Table 31 Firmware Upload 87 Table 32 Restore Configuration 89 Table 33 Troubleshooting the Start-Up of Your Prestige 95 Table 34 Troubleshooting the LAN or PC LED 95 Table 35 Troubleshooting the LAN Interface 96 Table 36 Troubleshooting Internet Access 96 Table 37...
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...User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to configure your Prestige. Thank you. Note: Use the web configurator to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,... e-mail notices of networking terms and additional support documentation. Preface 21 Your Prestige is designed to help for descriptions of individual screens and supplementary information. • ZyXEL Glossary and Web Site Please refer to install and configure. Related Documentation ...
...User Guide-related comments, questions or suggestions for improvement to techwriters@zyxel.com.tw or send regular mail to configure your Prestige. Thank you. Note: Use the web configurator to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,... e-mail notices of networking terms and additional support documentation. Preface 21 Your Prestige is designed to help for descriptions of individual screens and supplementary information. • ZyXEL Glossary and Web Site Please refer to install and configure. Related Documentation ...
User Guide
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Graphics Icons Key Prestige Computer Notebook computer Server Switch Router Telephone 22 Preface For example, "click the Apple icon, Control Panels and then Modem" means first click the Apple ... brevity's sake, we will use "e.g.," as a shorthand for "for instance", and "i.e.," for "that is" or "in other words" throughout this manual. • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide. P-2002 Series User's Guide • Mouse action sequences are denoted using a comma.
Graphics Icons Key Prestige Computer Notebook computer Server Switch Router Telephone 22 Preface For example, "click the Apple icon, Control Panels and then Modem" means first click the Apple ... brevity's sake, we will use "e.g.," as a shorthand for "for instance", and "i.e.," for "that is" or "in other words" throughout this manual. • The Prestige 2002 series may be referred to as the Prestige or the device in this user's guide. P-2002 Series User's Guide • Mouse action sequences are denoted using a comma.
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... know if the recipient's connection type is an internationally recognized standard for implementing VoIP. The Prestige's web configurator allows easy management and configuration. 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with a number of the Prestige. 1.1 Prestige VoIP Analog Telephone Adaptor Overview The Prestige is called Voice over IP calls. Some features documented in this user's guide were...
... know if the recipient's connection type is an internationally recognized standard for implementing VoIP. The Prestige's web configurator allows easy management and configuration. 1.2 Prestige 2002L VoIP Analog Telephone Adaptor with a number of the Prestige. 1.1 Prestige VoIP Analog Telephone Adaptor Overview The Prestige is called Voice over IP calls. Some features documented in this user's guide were...
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...Datagram Protocol (UDP) through Network Address Translators (STUN) allows SIP to one or both telephone ports. Multiple Voice Channels The Prestige can support three devices per telephone port. REN A Ringer Equivalence Number is making VoIP phone calls. STUN Simple Traversal of ...devices that helps to make PSTN phone calls if the Prestige 2002L loses power. The Prestige can simultaneously handle multiple voice channels (telephone calls). PSTN Lifeline The Prestige 2002L has a LINE port for your conversations. Additionally you can dial a (prefix) ...
...Datagram Protocol (UDP) through Network Address Translators (STUN) allows SIP to one or both telephone ports. Multiple Voice Channels The Prestige can support three devices per telephone port. REN A Ringer Equivalence Number is making VoIP phone calls. STUN Simple Traversal of ...devices that helps to make PSTN phone calls if the Prestige 2002L loses power. The Prestige can simultaneously handle multiple voice channels (telephone calls). PSTN Lifeline The Prestige 2002L has a LINE port for your conversations. Additionally you can dial a (prefix) ...
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... fill moments of silence when the other party is designed for a lost connection). P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to a newer firmware version if it easy to your busy office. 1.4 LEDs The following graphic displays the labels of...Auto-provisioning Your voice service provider can be mistaken for quick, intuitive and easy installation. Fax Tone Detection and Pass-through The Prestige automatically detects fax messages and sends them over the network. QoS (Quality of Service) Quality of Service (ToS) tagging and Differentiated ...
... fill moments of silence when the other party is designed for a lost connection). P-2002 Series User's Guide Comfort Noise Generation The Prestige generates background noise to a newer firmware version if it easy to your busy office. 1.4 LEDs The following graphic displays the labels of...Auto-provisioning Your voice service provider can be mistaken for quick, intuitive and easy installation. Fax Tone Detection and Pass-through The Prestige automatically detects fax messages and sends them over the network. QoS (Quality of Service) Quality of Service (ToS) tagging and Differentiated ...
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.... The following figure shows a basic example of how you can use your modem or router (C) to this port is (are) not in use the Prestige to this port is self-testing. P-2002 Series User's Guide Figure 1 LEDs Table 1 LED Descriptions LED PWR/VoIP LAN PC Phone 1-2 COLOR STATUS... Green On Blinking Orange On Off Green On Blinking Off Green On Blinking Off Green On Blinking Off DESCRIPTION The Prestige is not receiving power. The Prestige is (are ) in use. 1.5 Applications Here are some examples of how you can use . The telephone(s) connected to make a...
.... The following figure shows a basic example of how you can use your modem or router (C) to this port is (are) not in use the Prestige to this port is self-testing. P-2002 Series User's Guide Figure 1 LEDs Table 1 LED Descriptions LED PWR/VoIP LAN PC Phone 1-2 COLOR STATUS... Green On Blinking Orange On Off Green On Blinking Off Green On Blinking Off Green On Blinking Off DESCRIPTION The Prestige is not receiving power. The Prestige is (are ) in use. 1.5 Applications Here are some examples of how you can use . The telephone(s) connected to make a...
User Guide
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..., you can use your analog phone (A in order to -IP" calls. The IP-PBX forwards calls to the PSTN network. Chapter 1 Introducing the Prestige 27 In this could include the Internet). Figure 2 Internet Telephony Service Provider Application P-2002 Series User's Guide 1.5.2 Make Calls via IP-PBX If your ...company has an IP-PBX (Internet Protocol Private Branch Exchange), you use the Prestige to make a call into VoIP and sends it . The IP-PBX forwards calls to PSTN phones (C) to IP phones (D) through it to the...
..., you can use your analog phone (A in order to -IP" calls. The IP-PBX forwards calls to the PSTN network. Chapter 1 Introducing the Prestige 27 In this could include the Internet). Figure 2 Internet Telephony Service Provider Application P-2002 Series User's Guide 1.5.2 Make Calls via IP-PBX If your ...company has an IP-PBX (Internet Protocol Private Branch Exchange), you use the Prestige to make a call into VoIP and sends it . The IP-PBX forwards calls to PSTN phones (C) to IP phones (D) through it to the...
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Figure 4 Peer-to -peer VoIP call. You use your analog phone (A in the figure) and the Prestige (B) changes the call through your call into VoIP. The Prestige then sends your modem or router (C) and the Internet to the peer VoIP device (D). P-2002 Series User's Guide The following figure shows a basic example of how you would make a peer-to -peer Calling 28 Chapter 1 Introducing the Prestige
Figure 4 Peer-to -peer VoIP call. You use your analog phone (A in the figure) and the Prestige (B) changes the call through your call into VoIP. The Prestige then sends your modem or router (C) and the Internet to the peer VoIP device (D). P-2002 Series User's Guide The following figure shows a basic example of how you would make a peer-to -peer Calling 28 Chapter 1 Introducing the Prestige
User Guide
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...properly connected and prepare your computer/ computer network to connect to the Prestige (refer to the Quick Start Guide). 2 Launch your Prestige's LAN port to disconnect your web browser. 3 Enter the Prestige's management IP address (default 192.168.5.1) or IP address. The ...8226; Java permissions (enabled by default the Prestige is in Internet Explorer or Netscape Navigator. 2.2 Accessing the Prestige Web Configurator Note: If your LAN has multiple Prestige 2002s, you may need to avoid accessing the wrong Prestige. Use the Prestige's management IP address or its screens. 2.1...
...properly connected and prepare your computer/ computer network to connect to the Prestige (refer to the Quick Start Guide). 2 Launch your Prestige's LAN port to disconnect your web browser. 3 Enter the Prestige's management IP address (default 192.168.5.1) or IP address. The ...8226; Java permissions (enabled by default the Prestige is in Internet Explorer or Netscape Navigator. 2.2 Accessing the Prestige Web Configurator Note: If your LAN has multiple Prestige 2002s, you may need to avoid accessing the wrong Prestige. Use the Prestige's management IP address or its screens. 2.1...
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... the management session is the case, click Login. P-2002 Series User's Guide Figure 5 Web Configurator IP Address 4 Type "1234" (default) as shown next. Note: The Prestige automatically logs you to change your password (highly recommended) as the password and click Login.
... the management session is the case, click Login. P-2002 Series User's Guide Figure 5 Web Configurator IP Address 4 Type "1234" (default) as shown next. Note: The Prestige automatically logs you to change your password (highly recommended) as the password and click Login.
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...When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Note: Click the Help icon (located in the top right corner of the Prestige. This means that you will lose all configurations that you had previously. The password...the defaults have been restored and the Prestige restarts. Chapter 2 Introducing the Web Configurator 31 Otherwise, go to step 2. 2.4 Navigating the Prestige Web Configurator The following summarizes how to configure Prestige features. P-2002 Series User's Guide 2.3 Resetting the Prestige If you forget your password or cannot...
...When the PWR/VoIP LED starts blinking, the defaults have been restored and the Prestige restarts. Note: Click the Help icon (located in the top right corner of the Prestige. This means that you will lose all configurations that you had previously. The password...the defaults have been restored and the Prestige restarts. Chapter 2 Introducing the Web Configurator 31 Otherwise, go to step 2. 2.4 Navigating the Prestige Web Configurator The following summarizes how to configure Prestige features. P-2002 Series User's Guide 2.3 Resetting the Prestige If you forget your password or cannot...
User Guide
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... of Service settings. PHONE BOOK Speed Dial Lifeline Call Forward Use this screen to configure speed dial for PSTN calls (Prestige 2002L only). P-2002 Series User's Guide Figure 8 Web Configurator The following table describes the navigation panel and sub-menus. Table 2 Web ...settings. MGNT Use this screen to backup and restore the configuration or reset the factory defaults to configure your Prestige's time and date. Configuration Use this screen to your Prestige's settings for SIP phone numbers that you to exit the web configurator. 32 Chapter 2 Introducing the Web...
... of Service settings. PHONE BOOK Speed Dial Lifeline Call Forward Use this screen to configure speed dial for PSTN calls (Prestige 2002L only). P-2002 Series User's Guide Figure 8 Web Configurator The following table describes the navigation panel and sub-menus. Table 2 Web ...settings. MGNT Use this screen to backup and restore the configuration or reset the factory defaults to configure your Prestige's time and date. Configuration Use this screen to your Prestige's settings for SIP phone numbers that you to exit the web configurator. 32 Chapter 2 Introducing the Web...
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Table 3 Common Screen Command Buttons Apply Reset/Cancel Click Apply to save your changes back to begin configuring this screen afresh. Click Reset or Cancel to the Prestige. Chapter 2 Introducing the Web Configurator 33 P-2002 Series User's Guide 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens.
Table 3 Common Screen Command Buttons Apply Reset/Cancel Click Apply to save your changes back to begin configuring this screen afresh. Click Reset or Cancel to the Prestige. Chapter 2 Introducing the Web Configurator 33 P-2002 Series User's Guide 2.5 Common Screen Command Buttons The following table shows common command buttons found on many web configurator screens.
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... administrative and system-related information. Note the entry for identification purposes. System Name is for the Computer name field and enter it as the Prestige System Name. 3.2.1 Domain Name The Domain Name entry is what is used. However, because some ISPs check this blank, the domain name ...obtained by DHCP from the Prestige via DHCP. 3.3 General Setup Configuration Click SYSTEM in the Full computer name field and enter it as the System Name. • In Windows 2000...
... administrative and system-related information. Note the entry for identification purposes. System Name is for the Computer name field and enter it as the Prestige System Name. 3.2.1 Domain Name The Domain Name entry is what is used. However, because some ISPs check this blank, the domain name ...obtained by DHCP from the Prestige via DHCP. 3.3 General Setup Configuration Click SYSTEM in the Full computer name field and enter it as the System Name. • In Windows 2000...
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... DHCP clients on the LAN. After it has been left idle before the session times out. Click Reset to save your Prestige's password (recommended), click SYSTEM in with your computer's "Computer Name". The default is for identification purposes. Click Apply to... begin configuring this screen afresh. 3.4 Configuring Password To change the Prestige's password. P-2002 Series User's Guide Figure 9 System General Table 4 System General LABEL System Name Domain Name Administrator Inactivity Timer Apply...
... DHCP clients on the LAN. After it has been left idle before the session times out. Click Reset to save your Prestige's password (recommended), click SYSTEM in with your computer's "Computer Name". The default is for identification purposes. Click Apply to... begin configuring this screen afresh. 3.4 Configuring Password To change the Prestige's password. P-2002 Series User's Guide Figure 9 System General Table 4 System General LABEL System Name Domain Name Administrator Inactivity Timer Apply...
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... Setting To change your local time zone. Chapter 3 System Screens 37 Use this screen afresh. 3.5 Pre-defined NTP Time Servers List The Prestige uses the following pre-defined list of the list in order from the first one server and tries to synchronize with the time server you...specified. Type the new password again in the navigation panel, then the Time Setting tab. Click Reset to begin configuring this screen to the Prestige. P-2002 Series User's Guide Table 5 Password LABEL Old Password New Password Retype to Confirm Apply Reset DESCRIPTION Type the default password or the...
... Setting To change your local time zone. Chapter 3 System Screens 37 Use this screen afresh. 3.5 Pre-defined NTP Time Servers List The Prestige uses the following pre-defined list of the list in order from the first one server and tries to synchronize with the time server you...specified. Type the new password again in the navigation panel, then the Time Setting tab. Click Reset to begin configuring this screen to the Prestige. P-2002 Series User's Guide Table 5 Password LABEL Old Password New Password Retype to Confirm Apply Reset DESCRIPTION Type the default password or the...