User Guide
Page 50
... the front panel Help menu, scroll to Print Quality, press Menu, scroll to diagnose and correct problems. The Supplies Page contains useful information, such as the remaining life for symptoms. Black Test Print Cyan Magenta Yellow 0632-60 Print Quality User Guide 39 Use it to Help Pages, press Menu, and print Diagnostic Test Pages. (This includes five color pages and one instruction page.) Examine the prints for supplies. Toner Coverage/Page: 13.3% Date Installed: Sep 1, 1999 100% HEX XXX Transfer Kit (located in paper feeder) Life Remaining...
... the front panel Help menu, scroll to Print Quality, press Menu, scroll to diagnose and correct problems. The Supplies Page contains useful information, such as the remaining life for symptoms. Black Test Print Cyan Magenta Yellow 0632-60 Print Quality User Guide 39 Use it to Help Pages, press Menu, and print Diagnostic Test Pages. (This includes five color pages and one instruction page.) Examine the prints for supplies. Toner Coverage/Page: 13.3% Date Installed: Sep 1, 1999 100% HEX XXX Transfer Kit (located in paper feeder) Life Remaining...
User Guide
Page 69
... Color Connection web site, your single source for installing and learning more about your printer driver software, view and print user documentation, and watch how-to the various resources available for color education, interactive tutorials, free templates and support information. Live Internet links on the CD-ROM let you to videos. Printer CD-ROM s Advanced Features and Troubleshooting Manual s Supplies instructions s Setup Guide poster s Video help solve printing quality, media feed, supplies, and printer administration problems...
... Color Connection web site, your single source for installing and learning more about your printer driver software, view and print user documentation, and watch how-to the various resources available for color education, interactive tutorials, free templates and support information. Live Internet links on the CD-ROM let you to videos. Printer CD-ROM s Advanced Features and Troubleshooting Manual s Supplies instructions s Setup Guide poster s Video help solve printing quality, media feed, supplies, and printer administration problems...
Troubleshooting Guide
Page 10
...: s Job status s Job accounting s Printer usage s Routine troubleshooting s Configuration of job accounting records. Each record contains fields such as user name, job name, pages printed, job times, and ink used. Or enter this address in a web browser. The file is available through the PhaserShare Administrator and PhaserLink Printer Management software. Job accounting is a list of printer settings PhaserLink requires a TCP/IP connection. For more information on Job Accounting, see your printer's networking setup guide. Printer Management Printer Management PhaserLink Printer...
...: s Job status s Job accounting s Printer usage s Routine troubleshooting s Configuration of job accounting records. Each record contains fields such as user name, job name, pages printed, job times, and ink used. Or enter this address in a web browser. The file is available through the PhaserShare Administrator and PhaserLink Printer Management software. Job accounting is a list of printer settings PhaserLink requires a TCP/IP connection. For more information on Job Accounting, see your printer's networking setup guide. Printer Management Printer Management PhaserLink Printer...
Troubleshooting Guide
Page 29
... DX Feature Set options. PhaserPrint Plug-in the Scale, Scale to fit, Printer model, Media size (selection), Landscape orientation, Replicate images, Center images, and Image separation options. b. s Continue: Continues printing the entire job. Click the 1st Page Preview check box. s Default is redrawn to reflect the new selection. For example, printing an image scanned at a lower resolution than the printer's output resolution. This option is displayed. 20 Phaser 750 Color Printer a. s If Show color preview of...
... DX Feature Set options. PhaserPrint Plug-in the Scale, Scale to fit, Printer model, Media size (selection), Landscape orientation, Replicate images, Center images, and Image separation options. b. s Continue: Continues printing the entire job. Click the 1st Page Preview check box. s Default is redrawn to reflect the new selection. For example, printing an image scanned at a lower resolution than the printer's output resolution. This option is displayed. 20 Phaser 750 Color Printer a. s If Show color preview of...
Troubleshooting Guide
Page 41
... Setup tab, select Expert Options. s Cancel: Cancels the print job. Press Select. 32 Phaser 750 Color Printer s Windows NT driver: Under the Properties tab, select the Advanced tab. s LaserWriter 8.6 driver: In the Print dialog box, from the pull-down menu (General) select Printer Specific Options. s Windows 2000 driver: From the Layout tab or Paper/Quality tab, click Advanced. In a supported driver, select 1st Page Preview: s LaserWriter 8.3.4 driver: In the Print dialog box, click Options. s Continue: Prints...
... Setup tab, select Expert Options. s Cancel: Cancels the print job. Press Select. 32 Phaser 750 Color Printer s Windows NT driver: Under the Properties tab, select the Advanced tab. s LaserWriter 8.6 driver: In the Print dialog box, from the pull-down menu (General) select Printer Specific Options. s Windows 2000 driver: From the Layout tab or Paper/Quality tab, click Advanced. In a supported driver, select 1st Page Preview: s LaserWriter 8.3.4 driver: In the Print dialog box, click Options. s Continue: Prints...
Troubleshooting Guide
Page 55
s Online supplies ordering s Online documentation. s Free templates and promotions. PhaserLink™ Software www.tek.com/Color_Printers/products/phaserlink.html s View printer status using any web browser s Control printer settings s Link to help system. Troubleshooting Phaser 750 Printers s Repacking instructions s Printer drivers s Material Safety Data Sheets (MSDS) Windows driver help system Install the driver from the printer's CD-ROM and use the embedded help you get the most out of your local reseller s Online documentation 46 Phaser 750 Color Printer s Troubleshooting ...
s Online supplies ordering s Online documentation. s Free templates and promotions. PhaserLink™ Software www.tek.com/Color_Printers/products/phaserlink.html s View printer status using any web browser s Control printer settings s Link to help system. Troubleshooting Phaser 750 Printers s Repacking instructions s Printer drivers s Material Safety Data Sheets (MSDS) Windows driver help system Install the driver from the printer's CD-ROM and use the embedded help you get the most out of your local reseller s Online documentation 46 Phaser 750 Color Printer s Troubleshooting ...
Troubleshooting Guide
Page 56
... the Menu Map for a list and printing instructions. Help Pages Page Menu Maps Help Guide Startup Page Diagnostic Test Pages Solid Fill Test Page Supplies Page Description Location Multiple page map with printer and configuration information, that prints after power-ups unless turned off. Multiple page help routines from the HELP front panel button. At the Ready prompt, press HELP, which displays Menu Maps and print. Troubleshooting Phaser 750 Printers TekSMART™ Knowledge Base www2.tek.com/TekSMART/ s Is the same troubleshooting knowledge base used...
... the Menu Map for a list and printing instructions. Help Pages Page Menu Maps Help Guide Startup Page Diagnostic Test Pages Solid Fill Test Page Supplies Page Description Location Multiple page map with printer and configuration information, that prints after power-ups unless turned off. Multiple page help routines from the HELP front panel button. At the Ready prompt, press HELP, which displays Menu Maps and print. Troubleshooting Phaser 750 Printers TekSMART™ Knowledge Base www2.tek.com/TekSMART/ s Is the same troubleshooting knowledge base used...
Troubleshooting Guide
Page 57
... printer. Connection Setup Page Step-by-step guide for Paper, press Menu, which paper (or media) types should be used . At the Ready prompt, press HELP, and scroll to Print-Quality, press Menu, which displays Calibration Page, press Print. At the Ready prompt, press HELP, scroll to Print-Quality, press Menu, and scroll to Calibrate for connecting the printer and automatically prints on the your image type. Troubleshooting Phaser 750 Printers Help Pages Page Description Location Print-Quality Tips Page Tips to use the Tek Color...
... printer. Connection Setup Page Step-by-step guide for Paper, press Menu, which paper (or media) types should be used . At the Ready prompt, press HELP, and scroll to Print-Quality, press Menu, which displays Calibration Page, press Print. At the Ready prompt, press HELP, scroll to Print-Quality, press Menu, and scroll to Calibrate for connecting the printer and automatically prints on the your image type. Troubleshooting Phaser 750 Printers Help Pages Page Description Location Print-Quality Tips Page Tips to use the Tek Color...
Troubleshooting Guide
Page 74
... red line on setting media thickness. Tektronix coated paper and transparencies have been specially designed for the media installed in the media trays and 75 - 150 g/m2 (20 - 39 lb.) paper with Tektronix Color Laser Printers. s Make sure that the Media Thickness Switch is installed under the hooks at once, set the Media Thickness Switch to the user guide for inkjet printers, especially inkjet coated paper and inkjet transparencies. Refer to a thicker setting. s Clean the paper-feed rollers and paper...
... red line on setting media thickness. Tektronix coated paper and transparencies have been specially designed for the media installed in the media trays and 75 - 150 g/m2 (20 - 39 lb.) paper with Tektronix Color Laser Printers. s Make sure that the Media Thickness Switch is installed under the hooks at once, set the Media Thickness Switch to the user guide for inkjet printers, especially inkjet coated paper and inkjet transparencies. Refer to a thicker setting. s Clean the paper-feed rollers and paper...
Troubleshooting Guide
Page 76
....) in the Printer Defaults menu. s Short-edge binding: Page turns on the long side, regardless of image orientation. s Refer to the printer's Setup Guide for instructions. Refer to the user guide for this menu. Frequent jams at the Duplex Unit s Use only laser paper. Margins on the first side and second side of a duplex print is installed in the front panel or the Print screen. Second side of a duplex print are included in this printer, or the correct PPD file onto your Macintosh...
....) in the Printer Defaults menu. s Short-edge binding: Page turns on the long side, regardless of image orientation. s Refer to the printer's Setup Guide for instructions. Refer to the user guide for this menu. Frequent jams at the Duplex Unit s Use only laser paper. Margins on the first side and second side of a duplex print is installed in the front panel or the Print screen. Second side of a duplex print are included in this printer, or the correct PPD file onto your Macintosh...
Troubleshooting Guide
Page 77
... - s Use only laser paper for automatic double-sided printing with a substance that you also need to install other components, install the Imaging Unit last to avoid any media designed for extended periods of the Imaging Unit; less than 75 g/m2 (20 lb.); s Do not leave the printer's front door open for inkjet printers, especially inkjet coated paper and inkjet transparencies. s When changing a Toner Cartridge or clearing a media jam, make sure that may damage the Fuser; it...
... - s Use only laser paper for automatic double-sided printing with a substance that you also need to install other components, install the Imaging Unit last to avoid any media designed for extended periods of the Imaging Unit; less than 75 g/m2 (20 lb.); s Do not leave the printer's front door open for inkjet printers, especially inkjet coated paper and inkjet transparencies. s When changing a Toner Cartridge or clearing a media jam, make sure that may damage the Fuser; it...
Troubleshooting Guide
Page 78
... the printer's User Guide for opacity and feed reliability. Troubleshooting Phaser 750 Printers Media hints Use high-grade media. For best reliability and image-quality, always use only the recommended types. s Place the most frequently used . s Duplex printing can result in poor print quality. Media handling s Make sure that you use Tektronix media. Buy a small amount first and try it may require more frequent printer cleaning. Specialty media s Always load specialty media (envelopes, Tektronix Laser Labels, Tektronix Glossy Coated Paper, Tektronix Card Stock...
... the printer's User Guide for opacity and feed reliability. Troubleshooting Phaser 750 Printers Media hints Use high-grade media. For best reliability and image-quality, always use only the recommended types. s Place the most frequently used . s Duplex printing can result in poor print quality. Media handling s Make sure that you use Tektronix media. Buy a small amount first and try it may require more frequent printer cleaning. Specialty media s Always load specialty media (envelopes, Tektronix Laser Labels, Tektronix Glossy Coated Paper, Tektronix Card Stock...
Troubleshooting Guide
Page 86
Troubleshooting Phaser 750 Printers Fonts printing incorrectly from Windows If fonts are printing incorrectly from Windows, make sure that you installed the correct printer with either a previously downloaded utility file or the default front panel menu selections. If you are printed with any print feature selection except Use Printer Setting, the driver selection overrides front panel selections or downloaded utility files for prints made by others when you have, look at the front panel display. s Print the Configuration Page from the front panel Help...
Troubleshooting Phaser 750 Printers Fonts printing incorrectly from Windows If fonts are printing incorrectly from Windows, make sure that you installed the correct printer with either a previously downloaded utility file or the default front panel menu selections. If you are printed with any print feature selection except Use Printer Setting, the driver selection overrides front panel selections or downloaded utility files for prints made by others when you have, look at the front panel display. s Print the Configuration Page from the front panel Help...
Troubleshooting Guide
Page 89
... . s Replace the Imaging Unit (make sure that Imaging Unit is locked in the Fuser. See page 88. Turn the printer off , then on . s Remove and re-install the magenta Toner Cartridge, then turn the printer off , then on . s Remove and re-install the Imaging Unit (make sure that you have the correct Fuser for resolving the problem. Troubleshooting Phaser 750 Printers Error codes If the printer's front panel displays a message Error XX, find the error code in paper feeder). s Turn the printer power off and on . Turn the printer off and on . Error Error...
... . s Replace the Imaging Unit (make sure that Imaging Unit is locked in the Fuser. See page 88. Turn the printer off , then on . s Remove and re-install the magenta Toner Cartridge, then turn the printer off , then on . s Remove and re-install the Imaging Unit (make sure that you have the correct Fuser for resolving the problem. Troubleshooting Phaser 750 Printers Error codes If the printer's front panel displays a message Error XX, find the error code in paper feeder). s Turn the printer power off and on . Turn the printer off and on . Error Error...
Troubleshooting Guide
Page 90
... Features and Troubleshooting Manual 81 Turn the printer off , then on . s Open left door and remove any jammed media. Make sure you do not overfill the tray. s Remove and re-install the Imaging Unit. s Replace the Imaging Unit. Turn the printer off , then on . s Remove the media from the Multi-Purpose Tray. s Remove and re-install each Toner Cartridge. s Slide out and re-insert the paper feeder. Turn the printer off , then on . Turn the printer off , then on . s Check for jammed paper throughout the paper path...
... Features and Troubleshooting Manual 81 Turn the printer off , then on . s Open left door and remove any jammed media. Make sure you do not overfill the tray. s Remove and re-install the Imaging Unit. s Replace the Imaging Unit. Turn the printer off , then on . s Remove the media from the Multi-Purpose Tray. s Remove and re-install each Toner Cartridge. s Slide out and re-insert the paper feeder. Turn the printer off , then on . Turn the printer off , then on . s Check for jammed paper throughout the paper path...
Troubleshooting Guide
Page 96
... menu, click Print. Click OK. Troubleshooting Phaser 750 Printers Problems printing on the Labels Option icon. 4. s Make sure that the labels are not loaded in .) 016-1696-00 Metric-size: a. Printer: Laser and Ink-jet b. Label Products: Avery Standard c. Select the label size corresponding to Tektronix label media: Avery Tektronix label media label sizes Part Number 5160 A/Letter (U. sheet (each 67.1 x 99.1 mm) 5. S.) 100 sheets / 6 labels per 016-1689-00 210 x 297 mm sheet (each 1 x 2-5/8 in.) 5164 A/Letter (U. sheet (each 3-1/3 x 4 in the PAPER tray...
... menu, click Print. Click OK. Troubleshooting Phaser 750 Printers Problems printing on the Labels Option icon. 4. s Make sure that the labels are not loaded in .) 016-1696-00 Metric-size: a. Printer: Laser and Ink-jet b. Label Products: Avery Standard c. Select the label size corresponding to Tektronix label media: Avery Tektronix label media label sizes Part Number 5160 A/Letter (U. sheet (each 67.1 x 99.1 mm) 5. S.) 100 sheets / 6 labels per 016-1689-00 210 x 297 mm sheet (each 1 x 2-5/8 in.) 5164 A/Letter (U. sheet (each 3-1/3 x 4 in the PAPER tray...
Troubleshooting Guide
Page 117
... missing 55 fingerprints 57 frequent paper-picking errors 65 labels printing on wrong side 87 light spots 57 light vertical line 55 media jams 65 off-set images 66 printer doesn't appear in the Chooser 64 repeating light spot 54 startup page prints when disabled 78 streaks or spots 62 TrueType fonts 4 U Usage Profile reports brief overview 2 utility files Macintosh, using 27 PC, using 29 V voltage ranges 103 W Windows 3.1 driver problems with printer fonts 77 problems with setting page sizes 76 Windows 95 driver problems...
... missing 55 fingerprints 57 frequent paper-picking errors 65 labels printing on wrong side 87 light spots 57 light vertical line 55 media jams 65 off-set images 66 printer doesn't appear in the Chooser 64 repeating light spot 54 startup page prints when disabled 78 streaks or spots 62 TrueType fonts 4 U Usage Profile reports brief overview 2 utility files Macintosh, using 27 PC, using 29 V voltage ranges 103 W Windows 3.1 driver problems with printer fonts 77 problems with setting page sizes 76 Windows 95 driver problems...
Network Guide
Page 19
... be printing to the files requested. If you want . Install the driver 1. Windows NT creates the printer 1. At this point, Windows NT is already installed for Intel-based Windows NT servers. Click OK. 3. If the test page printed, click OK. 14 PhaserShare Networking Manual click No. (Capturing the printer causes it ; If prompted that zone and displays a list; Windows NT searches for the printer. You may be shared on -line service, type the...
... be printing to the files requested. If you want . Install the driver 1. Windows NT creates the printer 1. At this point, Windows NT is already installed for Intel-based Windows NT servers. Click OK. 3. If the test page printed, click OK. 14 PhaserShare Networking Manual click No. (Capturing the printer causes it ; If prompted that zone and displays a list; Windows NT searches for the printer. You may be shared on -line service, type the...
Network Guide
Page 50
... pages. Printed-Paper (1K) Values are printed in just black, the average coverage per page for each color. Pixels Printed - Black & White (pages) Count of pixels printed on paper for each color. Color For pages not printed in color, thus this line will record them as color, black & white, and blank. (Note that appear black & white.) Pixels Printed - Manual Feed Media (sheets) A distribution of pages for all color correction modes. Print Quality (pages) A distribution of sheets for all pages are given in the format Simplex : number of sheets,Duplex : number...
... pages. Printed-Paper (1K) Values are printed in just black, the average coverage per page for each color. Pixels Printed - Black & White (pages) Count of pixels printed on paper for each color. Color For pages not printed in color, thus this line will record them as color, black & white, and blank. (Note that appear black & white.) Pixels Printed - Manual Feed Media (sheets) A distribution of pages for all color correction modes. Print Quality (pages) A distribution of sheets for all pages are given in the format Simplex : number of sheets,Duplex : number...
Setup Guide
Page 23
... use the Tektronix installer for Windows to set up the printer in Windows NT 4.x environments. I Creates a printer in Tektronix Installer for Windows on the network. Follow the remaining on page 19. I Suggests an IP address for the printer if one . I For installation on workstations when print jobs are to be sent through a print server to the printer, see Installation on workstations for client-server printing on -screen instructions to complete the installation. 18 Phaser 750 Color Printer...
... use the Tektronix installer for Windows to set up the printer in Windows NT 4.x environments. I Creates a printer in Tektronix Installer for Windows on the network. Follow the remaining on page 19. I Suggests an IP address for the printer if one . I For installation on workstations when print jobs are to be sent through a print server to the printer, see Installation on workstations for client-server printing on -screen instructions to complete the installation. 18 Phaser 750 Color Printer...