User Guide
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... 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network Basics Overview of Network Setup and Configuration 2-2 Setting Up the Network 2-3 Choosing a Connection Method 2-3 Connecting via Ethernet (Recommended 2-3 Connecting via USB 2-4 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8 Installing the...
... 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network Basics Overview of Network Setup and Configuration 2-2 Setting Up the Network 2-3 Choosing a Connection Method 2-3 Connecting via Ethernet (Recommended 2-3 Connecting via USB 2-4 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8 Installing the...
User Guide
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... Order Supplies 5-12 Recycling Supplies 5-13 Moving and Repacking the Printer 5-14 Precautions for Moving the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
... Order Supplies 5-12 Recycling Supplies 5-13 Moving and Repacking the Printer 5-14 Precautions for Moving the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
User Guide
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... troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 It is available for accessing the following options: ■ Windows: Double-click the Xerox Support Centre icon on the desktop for Windows systems or is installed during printer driver installation. It provides a central location...
... troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 It is available for accessing the following options: ■ Windows: Double-click the Xerox Support Centre icon on the desktop for Windows systems or is installed during printer driver installation. It provides a central location...
User Guide
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Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-1
Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-1
User Guide
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... the Help button in CentreWare IS to go to CentreWare Internet Services (IS). To print using an embedded web server. It supports many printers and systems on page 2-9 Phaser® 7400 Color Printer 2-3 It also allows you are connecting to one or more computers. Network Connection Depending on your particular setup, the following hardware and cabling is required for each computer and printer requires a unique IP address. An Ethernet connection is...
... the Help button in CentreWare IS to go to CentreWare Internet Services (IS). To print using an embedded web server. It supports many printers and systems on page 2-9 Phaser® 7400 Color Printer 2-3 It also allows you are connecting to one or more computers. Network Connection Depending on your particular setup, the following hardware and cabling is required for each computer and printer requires a unique IP address. An Ethernet connection is...
User Guide
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... your connection. 1. To use USB, PC users must use Mac OS 9.x and higher. See also: Installing the Printer Drivers on . 2. Setting Up the Network Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to the printer and turn it on page 2-9 Phaser® 7400 Color Printer 2-4 Macintosh users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. USB Connection A USB connection requires a standard A/B USB cable. This cable is...
... your connection. 1. To use USB, PC users must use Mac OS 9.x and higher. See also: Installing the Printer Drivers on . 2. Setting Up the Network Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to the printer and turn it on page 2-9 Phaser® 7400 Color Printer 2-4 Macintosh users must have Microsoft Windows 98 SE, Windows Me, Windows XP, or Windows 2000. USB Connection A USB connection requires a standard A/B USB cable. This cable is...
User Guide
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...for an Individual Job (Macintosh) To select print settings for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■ Reverse page order ■ Print (all, odd, even) ■ Color conversion ■ Cover pages ■ Paper source ■...
...for an Individual Job (Macintosh) To select print settings for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■ Reverse page order ■ Print (all, odd, even) ■ Color conversion ■ Cover pages ■ Paper source ■...
User Guide
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... during printing. ■ Avoid padded envelopes; Damage caused by setting a heavy book on top of the envelopes. For a list of supported envelope sizes, see Supported Paper Sizes and Weights for laser printers. ■ It is available in the Supported Paper Sizes and Weights table. Coverage may vary outside these areas, please contact your local representative for laser printers. they can affect print quality and cause wrinkling. Use envelopes made specifically for details. Open Tray 1 (MPT...
... during printing. ■ Avoid padded envelopes; Damage caused by setting a heavy book on top of the envelopes. For a list of supported envelope sizes, see Supported Paper Sizes and Weights for laser printers. ■ It is available in the Supported Paper Sizes and Weights table. Coverage may vary outside these areas, please contact your local representative for laser printers. they can affect print quality and cause wrinkling. Use envelopes made specifically for details. Open Tray 1 (MPT...
User Guide
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... imaging unit. If the shiny coating has scratches or damage that the paper you are using is normal. Dark Lines, Smudges, or Streaks Through All Colors Problem The page has dark lines, smudges, or streaks in the Paper Tray Setup menu. On the control panel, select Troubleshooting, and then press the OK button. 2. Select Print Quality Problems, and then press the OK button. 3. See Supported Paper and Media on page 4-5. See Loading Paper on page 3-8. Phaser® 7400 Color Printer...
... imaging unit. If the shiny coating has scratches or damage that the paper you are using is normal. Dark Lines, Smudges, or Streaks Through All Colors Problem The page has dark lines, smudges, or streaks in the Paper Tray Setup menu. On the control panel, select Troubleshooting, and then press the OK button. 2. Select Print Quality Problems, and then press the OK button. 3. See Supported Paper and Media on page 4-5. See Loading Paper on page 3-8. Phaser® 7400 Color Printer...
User Guide
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... appropriate tray to shift the print area on the paper. f. For more information, see Loading Paper on the Calibrate Margins page. If the problem continues, use the Calibrate Margins page to calibrate, and then press the OK button. b. Phaser® 7400 Color Printer 4-20 Verify that the paper is set to fit the paper. The print area appears as a dashed rectangle on the page. On the control panel, select Troubleshooting, and...
... appropriate tray to shift the print area on the paper. f. For more information, see Loading Paper on the Calibrate Margins page. If the problem continues, use the Calibrate Margins page to calibrate, and then press the OK button. b. Phaser® 7400 Color Printer 4-20 Verify that the paper is set to fit the paper. The print area appears as a dashed rectangle on the page. On the control panel, select Troubleshooting, and...
User Guide
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... and troubleshooting help you of a paper jam. Press the Help button on the control panel to help . symbol. 7400-008 Phaser® 7400 Color Printer 6-63 Getting Help Getting Help This section includes: ■ Control Panel Messages on page 6-63 ■ PhaserSMART Technical Support on page 6-64 ■ PrintingScout Alerts on page 6-64 ■ Web Links on page 6-65 Xerox provides several automatic diagnostic tools to view additional information about the message or menu displayed. When an error...
... and troubleshooting help you of a paper jam. Press the Help button on the control panel to help . symbol. 7400-008 Phaser® 7400 Color Printer 6-63 Getting Help Getting Help This section includes: ■ Control Panel Messages on page 6-63 ■ PhaserSMART Technical Support on page 6-64 ■ PrintingScout Alerts on page 6-64 ■ Web Links on page 6-65 Xerox provides several automatic diagnostic tools to view additional information about the message or menu displayed. When an error...
User Guide
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..., diagnoses the problem, and proposes a solution. To access PhaserSMART Technical Support: 1. Phaser® 7400 Color Printer 6-64 If the problem is unable to print your job, PrintingScout automatically displays an alert on the screen. Follow the instructions on your printer to www.phaserSMART.com. 2. It automatically checks the printer status when you know that uses your default web browser to send diagnostic information from your computer screen to fix the problem.
..., diagnoses the problem, and proposes a solution. To access PhaserSMART Technical Support: 1. Phaser® 7400 Color Printer 6-64 If the problem is unable to print your job, PrintingScout automatically displays an alert on the screen. Follow the instructions on your printer to www.phaserSMART.com. 2. It automatically checks the printer status when you know that uses your default web browser to send diagnostic information from your computer screen to fix the problem.
User Guide
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... network, 2-4 USB, 2-4 consumables, 5-12 control panel, 1-8 error and warning messages, 6-63 features and layout, 1-8 information pages, 1-10 Menu Map, 1-10 printing sample pages, 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway address, 2-6 DHCP enable for Dynamic Domain Name Service (DDNS), 2-7 enabled by default on Phaser printers, 2-6 enabling...
... network, 2-4 USB, 2-4 consumables, 5-12 control panel, 1-8 error and warning messages, 6-63 features and layout, 1-8 information pages, 1-10 Menu Map, 1-10 printing sample pages, 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway address, 2-6 DHCP enable for Dynamic Domain Name Service (DDNS), 2-7 enabled by default on Phaser printers, 2-6 enabling...
User Guide
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... pages, 1-10, 1-12 PhaserSMART, 1-12 printer management tools, 1-12 Quick Reference Guide, 1-12 Setup Guide, 1-12 technical support, 1-12 User Guide, 1-12 video tutorials, 1-12 Xerox Support Centre, 1-12 inside the printer, 1-4 installing printer drivers, 2-9 internal components, 1-4 IP address changing or modifying using CentreWare IS, 2-6 dynamically setting, 2-6 format, 2-6 router address, 2-6 setting automatically (Windows only), 2-5 setting manually, 2-8 Index J jams jam at Door A, 6-19 jam at Door B, 6-24 jam at Door C, 6-27 jam at Door D, 6-30 jam at Door E, 6-33 jam at duplex...
... pages, 1-10, 1-12 PhaserSMART, 1-12 printer management tools, 1-12 Quick Reference Guide, 1-12 Setup Guide, 1-12 technical support, 1-12 User Guide, 1-12 video tutorials, 1-12 Xerox Support Centre, 1-12 inside the printer, 1-4 installing printer drivers, 2-9 internal components, 1-4 IP address changing or modifying using CentreWare IS, 2-6 dynamically setting, 2-6 format, 2-6 router address, 2-6 setting automatically (Windows only), 2-5 setting manually, 2-8 Index J jams jam at Door A, 6-19 jam at Door B, 6-24 jam at Door C, 6-27 jam at Door D, 6-30 jam at Door E, 6-33 jam at duplex...
User Guide
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... safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP address using CentreWare IS, 2-6 moving the printer, 5-14, A-4 precautions, 5-14 preparing for shipment, 5-14 within the office, 5-14 N network choosing a network connection, 2-3 configuring the network address, 2-5 creating a Local Area Network (LAN), 2-5 mask, 2-6 setup and configuration, 2-2 TCP/IP...
... safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP address using CentreWare IS, 2-6 moving the printer, 5-14, A-4 precautions, 5-14 preparing for shipment, 5-14 within the office, 5-14 N network choosing a network connection, 2-3 configuring the network address, 2-5 creating a Local Area Network (LAN), 2-5 mask, 2-6 setup and configuration, 2-2 TCP/IP...
User Guide
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... light or dark lines in one color, 4-5 paper jams, 6-2 PhaserSMART, 1-12 print image is offset, 4-14 printed area does not fit on the paper, 4-20 repeating defects, 4-13 solving print-quality problems, 4-5 Technical Support, 1-12 X Xerox supplies recycling programs, 5-13 supplies web site, 5-12 Support Centre, 1-13 website resources, 6-65 U unacceptable paper and media, 3-4 upgrades printer upgrade kits, 1-7 USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge...
... light or dark lines in one color, 4-5 paper jams, 6-2 PhaserSMART, 1-12 print image is offset, 4-14 printed area does not fit on the paper, 4-20 repeating defects, 4-13 solving print-quality problems, 4-5 Technical Support, 1-12 X Xerox supplies recycling programs, 5-13 supplies web site, 5-12 Support Centre, 1-13 website resources, 6-65 U unacceptable paper and media, 3-4 upgrades printer upgrade kits, 1-7 USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge...
Evaluator Guide
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... is used . If no printer is found on a network (if present) for TCP/IP printers. Subnet Mapping - By the time you to go to the printer and choose "Select for Windows 9x and 2000 Installation) The Install Printer Driver link launches the Setup program. The printer will show up time and minimizing power usage in standby power-saving modes during periods of software from the front panel menu. Installation The Phaser 7400 Color Printer's Driver Installation...
... is used . If no printer is found on a network (if present) for TCP/IP printers. Subnet Mapping - By the time you to go to the printer and choose "Select for Windows 9x and 2000 Installation) The Install Printer Driver link launches the Setup program. The printer will show up time and minimizing power usage in standby power-saving modes during periods of software from the front panel menu. Installation The Phaser 7400 Color Printer's Driver Installation...
Evaluator Guide
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... levels. keeping the printer and its users running at full speed. Cancel Job clears the current print job. Print Saved Jobs allows you get for reproducing graphics, business charts and graphs, and 2-sided printing. Print Color Samplers (for both CMYK, and RGB) helps users set or match specific colors, by a 1-year on-site warranty and the Xerox Total Satisfaction Guarantee. current status, user manuals, troubleshooting guides, software drivers, and hot links to access the saved job repository directly from your networked printers...
... levels. keeping the printer and its users running at full speed. Cancel Job clears the current print job. Print Saved Jobs allows you get for reproducing graphics, business charts and graphs, and 2-sided printing. Print Color Samplers (for both CMYK, and RGB) helps users set or match specific colors, by a 1-year on-site warranty and the Xerox Total Satisfaction Guarantee. current status, user manuals, troubleshooting guides, software drivers, and hot links to access the saved job repository directly from your networked printers...
Evaluator Guide
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... Service Core Training Product Training for Phaser 7400 Annual Support Subscription U.S. PART NUMBER 7400S3 7400S4 7400SA COLASO HDCORE HD7400 HDYEAR CANADIAN PART NUMBER 7400S3C 7400S4C 7400SAC COLASOC HDCORE HD7400 HDYEAR CONSUMABLES AND MAINTENANCE ITEMS DESCRIPTION Standard Capacity Toner Cartridge, Cyan Standard Capacity Toner Cartridge, Magenta Standard Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Cyan High Capacity Toner Cartridge, Magenta High Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Black Staple pack, 3 x 5000 Imaging Unit...
... Service Core Training Product Training for Phaser 7400 Annual Support Subscription U.S. PART NUMBER 7400S3 7400S4 7400SA COLASO HDCORE HD7400 HDYEAR CANADIAN PART NUMBER 7400S3C 7400S4C 7400SAC COLASOC HDCORE HD7400 HDYEAR CONSUMABLES AND MAINTENANCE ITEMS DESCRIPTION Standard Capacity Toner Cartridge, Cyan Standard Capacity Toner Cartridge, Magenta Standard Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Cyan High Capacity Toner Cartridge, Magenta High Capacity Toner Cartridge, Yellow High Capacity Toner Cartridge, Black Staple pack, 3 x 5000 Imaging Unit...
Evaluator Guide
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... Front Panel The Front Panel offers a suite of tools and information pages to help solve printing problems, media feed and supply issues, and administration problems. CD ROM User Documentation CD-ROM • Reference Guide • Setup Guide (poster) • Quick Reference Guide • Instructional Videos Printer drivers Driver Installers (Mac, Windows) ReadMe release notes Internet Services Help (HTML documentation) Disk Generating Utility (creates floppy disks of the drivers) Driver Update Utility Font Manager Adobe Type Manager (ATM) On the Web Visit www.xerox.com...
... Front Panel The Front Panel offers a suite of tools and information pages to help solve printing problems, media feed and supply issues, and administration problems. CD ROM User Documentation CD-ROM • Reference Guide • Setup Guide (poster) • Quick Reference Guide • Instructional Videos Printer drivers Driver Installers (Mac, Windows) ReadMe release notes Internet Services Help (HTML documentation) Disk Generating Utility (creates floppy disks of the drivers) Driver Update Utility Font Manager Adobe Type Manager (ATM) On the Web Visit www.xerox.com...