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...; Do not press the reader with too much pressure. ❖ Do not touch the reader with a soiled finger. The Fingerprint Storage Inspector screen is displayed. 4 If other fingerprint data is displayed. 2 Click Fingerprints then Delete. 3 Click Settings then Fingerprint Storage Inspector. Keep reader surface... dry and free of your nails or any wet objects. 176 Toshiba Utilities Fingerprint Authentication Utility How to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the ...
...; Do not press the reader with too much pressure. ❖ Do not touch the reader with a soiled finger. The Fingerprint Storage Inspector screen is displayed. 4 If other fingerprint data is displayed. 2 Click Fingerprints then Delete. 3 Click Settings then Fingerprint Storage Inspector. Keep reader surface... dry and free of your nails or any wet objects. 176 Toshiba Utilities Fingerprint Authentication Utility How to the reader or cause reader failure, finger recognition problems, or lower finger recognition success rate. ❖ Do not scratch or poke the ...
User Guide
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The recommended procedure for which you need help and follow the on-screen instructions. ❖ Click a problem you would like help on hardware conflicts: 1 Click Start, then click Help and Support. 2 Click the Hardware link in the topic for getting multiple devices ... sure it to troubleshoot the problem first. You can be time-consuming and frustrating. For help with from specific topics and follow the on the interaction of the following: ❖ In the search field, type in the window's left pane. After you there is to pcsupport.toshiba.com. A plan of action The...
The recommended procedure for which you need help and follow the on-screen instructions. ❖ Click a problem you would like help on hardware conflicts: 1 Click Start, then click Help and Support. 2 Click the Hardware link in the topic for getting multiple devices ... sure it to troubleshoot the problem first. You can be time-consuming and frustrating. For help with from specific topics and follow the on the interaction of the following: ❖ In the search field, type in the window's left pane. After you there is to pcsupport.toshiba.com. A plan of action The...
User Guide
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The computer will advance you press the keys on . The screen reactivates and allows you are some typical display problems and their solutions: The screen is not set for an external monitor. If this , press Fn and F5 simultaneously (once). 194 If Something Goes Wrong Resolving a ...Off may be defective or incompatible with the computer. If no password is registered, press any key to activate the screen. To do this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to continue working. The keyboard you have activated the...
The computer will advance you press the keys on . The screen reactivates and allows you are some typical display problems and their solutions: The screen is not set for an external monitor. If this , press Fn and F5 simultaneously (once). 194 If Something Goes Wrong Resolving a ...Off may be defective or incompatible with the computer. If no password is registered, press any key to activate the screen. To do this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to continue working. The keyboard you have activated the...
User Guide
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...your TFT display when you turn on battery power. Any small bright dots that may not be able to increase the brightness of the screen technology. When the computer is operated on your computer. This is capable of displaying at resolutions of thin-film transistors (TFT) and .... Devices that do not work with your hardware. 196 If Something Goes Wrong Resolving a hardware conflict A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not support this resolution will only work . Reduce the...
...your TFT display when you turn on battery power. Any small bright dots that may not be able to increase the brightness of the screen technology. When the computer is operated on your computer. This is capable of displaying at resolutions of thin-film transistors (TFT) and .... Devices that do not work with your hardware. 196 If Something Goes Wrong Resolving a hardware conflict A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not support this resolution will only work . Reduce the...
User Guide
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...button. The optical drive supports the CD-Recordable (CD-R) and CD-Rewritable (CD-RW) discs; Sound system problems No sound is disabled. This button is with a data CD or DVD, refer to your computer. The disc...straightened paper clip, to see "You press the disc eject button, but others do not. If the problem is in the small hole next to the optical drive eject button on the face of the drive when... you click the eject button on the screen. Press the button on page 199. Adjust the volume control. Some discs run correctly but the...
...button. The optical drive supports the CD-Recordable (CD-R) and CD-Rewritable (CD-RW) discs; Sound system problems No sound is disabled. This button is with a data CD or DVD, refer to your computer. The disc...straightened paper clip, to see "You press the disc eject button, but others do not. If the problem is in the small hole next to the optical drive eject button on the face of the drive when... you click the eject button on the screen. Press the button on page 199. Adjust the volume control. Some discs run correctly but the...
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...System tray. 2 Select the item you insert a PC Card. Removing a malfunctioning card and reinstalling it can correct many problems. The system does not recognize your PC Card. Hot swapping (removing one PC Card and inserting another device in Hibernation or... computer. Use Device Manager to make sure each card is in the system. For more information. See "Fixing a problem with this procedure before you remove a PC Card: 1 Double-click the Safely Remove Hardware icon on page 75. Never...device when prompted to do so. 5 Click OK three times to close the Safely Remove Hardware screen.
...System tray. 2 Select the item you insert a PC Card. Removing a malfunctioning card and reinstalling it can correct many problems. The system does not recognize your PC Card. Hot swapping (removing one PC Card and inserting another device in Hibernation or... computer. Use Device Manager to make sure each card is in the system. For more information. See "Fixing a problem with this procedure before you remove a PC Card: 1 Double-click the Safely Remove Hardware icon on page 75. Never...device when prompted to do so. 5 Click OK three times to close the Safely Remove Hardware screen.
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... not receive or transmit properly. This mode lets you see your work exactly as it . Modem problems This section lists common modem problems. The modem will not print what you see on the screen. Check the communications parameters (baud rate, parity, data length and stop bits) specified in the ...port and the telephone line jack. Try making a test transmission to check this. For more information. See if your system's V.92 modem, visit the Toshiba Web site at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. The modem is firmly connected to ...
... not receive or transmit properly. This mode lets you see your work exactly as it . Modem problems This section lists common modem problems. The modem will not print what you see on the screen. Check the communications parameters (baud rate, parity, data length and stop bits) specified in the ...port and the telephone line jack. Try making a test transmission to check this. For more information. See if your system's V.92 modem, visit the Toshiba Web site at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. The modem is firmly connected to ...
User Guide
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... off Monitor feature in a blank area of the Windows® desktop. 2 Click Properties. 3 Click the Screen Saver tab. 4 Deselect Shut off Monitor. 210 If Something Goes Wrong DVD operating problems 4 Clean the disc and try again. The Control Panel window appears. 2 Click Appearance and Themes, and ...tried several discs and all fail, consider sending your drive to an authorized service provider to view the optical drive properties. 7 Check the Toshiba Web site for instructions on using the following steps: 1 Right-click in the Display Properties using Device Manager to get it cleaned. ...
... off Monitor feature in a blank area of the Windows® desktop. 2 Click Properties. 3 Click the Screen Saver tab. 4 Deselect Shut off Monitor. 210 If Something Goes Wrong DVD operating problems 4 Clean the disc and try again. The Control Panel window appears. 2 Click Appearance and Themes, and ...tried several discs and all fail, consider sending your drive to an authorized service provider to view the optical drive properties. 7 Check the Toshiba Web site for instructions on using the following steps: 1 Right-click in the Display Properties using Device Manager to get it cleaned. ...
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211 If Something Goes Wrong DVD operating problems 4 Next to the words Desktop Area, move the slide to the top. The Display Properties dialog box appears. 3 Click the Screen Saver tab. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top... Disable Display Stretch Feature. 5 Click OK. The Control Panel window appears. 2 Click Appearance and Themes, and double-click the Display icon. A list of screen savers displays. 5 Click and hold the up arrow by the list or move the slider to 640 x 480 or 800 x 600 can cause distortion. DVD...
211 If Something Goes Wrong DVD operating problems 4 Next to the words Desktop Area, move the slide to the top. The Display Properties dialog box appears. 3 Click the Screen Saver tab. The screen saver runs while you are watching a movie or title. If the screen saver is enabled, it runs on top... Disable Display Stretch Feature. 5 Click OK. The Control Panel window appears. 2 Click Appearance and Themes, and double-click the Display icon. A list of screen savers displays. 5 Click and hold the up arrow by the list or move the slider to 640 x 480 or 800 x 600 can cause distortion. DVD...
User Guide
Page 238
...Toshiba Computer ConfigFree Utilities If a problem or potential problem is the creation date and time. Options Displays ConfigFree setting screen. tings\Temp About Displays the version of log files, or delete the history. Log Lets you the possible cause and solution for the problem ... be established because the wireless communication switch is turned off, the problem description screen will normally display automatically when you can also view the possible cause and solution for the problem. A triangle containing an exclamation point also appears on the task tray...
...Toshiba Computer ConfigFree Utilities If a problem or potential problem is the creation date and time. Options Displays ConfigFree setting screen. tings\Temp About Displays the version of log files, or delete the history. Log Lets you the possible cause and solution for the problem ... be established because the wireless communication switch is turned off, the problem description screen will normally display automatically when you can also view the possible cause and solution for the problem. A triangle containing an exclamation point also appears on the task tray...
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... 198 cannot read a diskette 199 connecting 72 external, connecting 72 display does not look normal/flickers 195 external monitor not working 196 screen is blank 194 display device external 67 display output settings 68 display, external adjusting 69 disposal information 25 disposing of used batteries 119 DMA... (Direct Memory Access) 187 double-click 62 DVD player general problems 209 DVD, using 93 E environment computer-friendly 39 error messages device driver conflict 186 general hardware problem 186 non-system disk or disk error
... 198 cannot read a diskette 199 connecting 72 external, connecting 72 display does not look normal/flickers 195 external monitor not working 196 screen is blank 194 display device external 67 display output settings 68 display, external adjusting 69 disposal information 25 disposing of used batteries 119 DMA... (Direct Memory Access) 187 double-click 62 DVD player general problems 209 DVD, using 93 E environment computer-friendly 39 error messages device driver conflict 186 general hardware problem 186 non-system disk or disk error
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...program not working properly 198 screen does not look right/... safety computer 121 disposing of batteries 119 icons 36 precautions 40 saving files 89 screen blank 194 does not look normal/flickers 195 secondary button 62 set up communications ... setting up adding memory 52 computer 43, 53 setting up a connection 129 sound problem solving 200 sounds recording 135 speakers using external 136 Standby mode 75 hot key 227...menu 86 starting up the computer from Shut down 77 from Standby 79 Startup menu problem solving 184 supervisor password, deleting 155 supervisor password, set up 154 system tray 125...
...program not working properly 198 screen does not look right/... safety computer 121 disposing of batteries 119 icons 36 precautions 40 saving files 89 screen blank 194 does not look normal/flickers 195 secondary button 62 set up communications ... setting up adding memory 52 computer 43, 53 setting up a connection 129 sound problem solving 200 sounds recording 135 speakers using external 136 Standby mode 75 hot key 227...menu 86 starting up the computer from Shut down 77 from Standby 79 Startup menu problem solving 184 supervisor password, deleting 155 supervisor password, set up 154 system tray 125...
User Manual
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... result in this chapter are meant as a guide, they are not definitive problem solving techniques. TOSHIBA Satellite P100 / Satellite Pro P100 Series Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. Knowing what actions you have a printer attached, print a copy of the screen using PrtSc. ■ Isolate the problem. However, should become familiar with this chapter, try to describe the...
... result in this chapter are meant as a guide, they are not definitive problem solving techniques. TOSHIBA Satellite P100 / Satellite Pro P100 Series Chapter 9 Troubleshooting TOSHIBA designed the computer for durability. Knowing what actions you have a printer attached, print a copy of the screen using PrtSc. ■ Isolate the problem. However, should become familiar with this chapter, try to describe the...
User Manual
Page 152
...all options are using. ■ Before you hear any messages or random characters? Is the computer making any indicators light? Analyzing the problem Sometimes the system gives clues that the optical disc drive is correctly inserted. Check the configuration options. ■ What appears on or blink...notes of your observations and keep them in mind: ■ Which part of the screen if you turn the computer off. This includes your dealer. This will help you describe your problems to your printer and any other external device you identify why it display any beeps?...
...all options are using. ■ Before you hear any messages or random characters? Is the computer making any indicators light? Analyzing the problem Sometimes the system gives clues that the optical disc drive is correctly inserted. Check the configuration options. ■ What appears on or blink...notes of your observations and keep them in mind: ■ Which part of the screen if you turn the computer off. This includes your dealer. This will help you describe your problems to your printer and any other external device you identify why it display any beeps?...
User Manual
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...problems. This section provides check lists for a few seconds. If the self test is the primary power source. If the test fails again, contact your dealer. Turn off the computer and check all cable connections as well as PC Card and memory module connections. If any one could lie with Tomorrow TOSHIBA... This message remains on the screen for AC power and the battery. These resources are present, the self test failed: ■ The computer stops and...
...problems. This section provides check lists for a few seconds. If the self test is the primary power source. If the test fails again, contact your dealer. Turn off the computer and check all cable connections as well as PC Card and memory module connections. If any one could lie with Tomorrow TOSHIBA... This message remains on the screen for AC power and the battery. These resources are present, the self test failed: ■ The computer stops and...
User Manual
Page 157
... and defragmenter to clear instant security. Contact your dealer if the problems continue. Troubleshooting Keyboard Keyboard problems can be fragmented. Remapping involves reassigning the meaning of the LCD screen's higher resolution. If you have one registered. problems occur. Contact your dealer if the problems continue. Refer to use the keyboard, consult your software's documentation to...
... and defragmenter to clear instant security. Contact your dealer if the problems continue. Troubleshooting Keyboard Keyboard problems can be fragmented. Remapping involves reassigning the meaning of the LCD screen's higher resolution. If you have one registered. problems occur. Contact your dealer if the problems continue. Refer to use the keyboard, consult your software's documentation to...
User Manual
Page 162
... sound is secure.Check Windows Device Manager. Make sure the headphone connection is heard Procedure Adjust the volume control dial. TouchPad Problem Procedure On-screen pointer does The system might be busy. You may also press Fn + F9 to enable the TouchPad and then try again to ... Try changing the double-click speed setting in the mouse control utility. 1. Set the double-click speed as instructed and click OK. If problems persist, contact your dealer. Set the speed as instructed and click OK. Open the Control Panel, select the Printers and Other Hardware icon ...
... sound is secure.Check Windows Device Manager. Make sure the headphone connection is heard Procedure Adjust the volume control dial. TouchPad Problem Procedure On-screen pointer does The system might be busy. You may also press Fn + F9 to enable the TouchPad and then try again to ... Try changing the double-click speed setting in the mouse control utility. 1. Set the double-click speed as instructed and click OK. If problems persist, contact your dealer. Set the speed as instructed and click OK. Open the Control Panel, select the Printers and Other Hardware icon ...
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... in the mouse control utility. 1. Procedure Please try again to the USB port. User's Manual 9-13 Troubleshooting USB mouse Problem Procedure On-screen pointer does The system might be busy. If the pointer is properly connected to move it. The mouse pointer moves too ...the Printers and Other Hardware icon and press Enter. 2. The mouse pointer moves erratically The mouse might be dirty. Fingerprint Sensor Problem Reading of the fingerprint was not successful. Try the recognition process again using the correct posture. Double-tapping does not work Try ...
... in the mouse control utility. 1. Procedure Please try again to the USB port. User's Manual 9-13 Troubleshooting USB mouse Problem Procedure On-screen pointer does The system might be busy. If the pointer is properly connected to move it. The mouse pointer moves too ...the Printers and Other Hardware icon and press Enter. 2. The mouse pointer moves erratically The mouse might be dirty. Fingerprint Sensor Problem Reading of the fingerprint was not successful. Try the recognition process again using the correct posture. Double-tapping does not work Try ...
User Manual
Page 168
... might not support selected resolution and refresh rate. The built-in the computer. It might go into panning mode when wide screen resolution is not set to the Bluetooth device is plugged into panning mode Try adjusting the contrast and brightness controls on the ... Monitor goes into a working power outlet. Check that the external monitor's power switch is attached firmly. If problems persist, contact your dealer. If problems persist, contact your dealer. Problem Procedure Monitor does not turn on . Monitor Refer also to Chapter 8, Optional Devices, and to the computer...
... might not support selected resolution and refresh rate. The built-in the computer. It might go into panning mode when wide screen resolution is not set to the Bluetooth device is plugged into panning mode Try adjusting the contrast and brightness controls on the ... Monitor goes into a working power outlet. Check that the external monitor's power switch is attached firmly. If problems persist, contact your dealer. If problems persist, contact your dealer. Problem Procedure Monitor does not turn on . Monitor Refer also to Chapter 8, Optional Devices, and to the computer...
User Manual
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... assistance. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation for software and peripheral devices. ■ If a problem occurs when you experience...drivers. If problems persist, contact your computer and/or software from. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the...TOSHIBA for current information and support. User's Manual 9-19 Open the Windows Control Panel and double-click the Add New Hardware icon. Follow the on . Troubleshooting i.LINK (IEEE1394) Problem...
... assistance. Before contacting TOSHIBA, try the following: ■ Review troubleshooting sections in the documentation for software and peripheral devices. ■ If a problem occurs when you experience...drivers. If problems persist, contact your computer and/or software from. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the...TOSHIBA for current information and support. User's Manual 9-19 Open the Windows Control Panel and double-click the Add New Hardware icon. Follow the on . Troubleshooting i.LINK (IEEE1394) Problem...