Portege X20W-D Series Users Guide English
Page 4
... United States and/or other use of TOSHIBA. Any other countries. User's Manual 1-1 Comply with respect to the use beyond that stipulated above (including conversion to civil damages or criminal action. TOSHIBA means Toshiba Corporation and/or its subsidiaries in making any form without the permission of the copyright owner is subject to digital format, alteration, transfer of copied material...
... United States and/or other use of TOSHIBA. Any other countries. User's Manual 1-1 Comply with respect to the use beyond that stipulated above (including conversion to civil damages or criminal action. TOSHIBA means Toshiba Corporation and/or its subsidiaries in making any form without the permission of the copyright owner is subject to digital format, alteration, transfer of copied material...
Portege X20W-D Series Users Guide English
Page 19
... emissions annually. Simply touching the mouse or keyboard "wakes" the computer in AC power mode. Contact an authorized TOSHIBA service provider for details regarding how to a configuration that your computer, please go to: www.energystar.gov/sleepinstructions To activate sleep settings organization-wide quickly and easily through network tools, please go to enter the lowpower Sleep Mode which shuts down the system and display within 15 minutes...
... emissions annually. Simply touching the mouse or keyboard "wakes" the computer in AC power mode. Contact an authorized TOSHIBA service provider for details regarding how to a configuration that your computer, please go to: www.energystar.gov/sleepinstructions To activate sleep settings organization-wide quickly and easily through network tools, please go to enter the lowpower Sleep Mode which shuts down the system and display within 15 minutes...
Portege X20W-D Series Users Guide English
Page 37
... created Recovery Media Restoring the pre-installed software from Shutdown settings. 5. Do not turn the computer or devices back on the internal storage drive for When I press the power button and When I close the display panel.To define these settings, do the following: 1. System Recovery There is a hidden partition allocated on immediately. Click the Save changes button. After you press the power button or close the lid. 3. The following steps: 1. Starting Hibernation Mode To enter...
... created Recovery Media Restoring the pre-installed software from Shutdown settings. 5. Do not turn the computer or devices back on the internal storage drive for When I press the power button and When I close the display panel.To define these settings, do the following: 1. System Recovery There is a hidden partition allocated on immediately. Click the Save changes button. After you press the power button or close the lid. 3. The following steps: 1. Starting Hibernation Mode To enter...
Portege X20W-D Series Users Guide English
Page 39
... finish creating the Recovery Media. Turn on -screen instructions to the TOSHIBA Setup Utility section for further information. If your model has fingerprint function, before restoring. 1. Launch the TOSHIBA Setup Utility. Insert the first blank disc into the external optical disc drive tray, or insert the USB Flash Memory into one available USB port. 4. TOSHIBA Recovery Wizard option in Windows system. Do not close the display panel during the restoring process. If your computer is connected during the restoring process. USB Flash Memory will be formatted and...
... finish creating the Recovery Media. Turn on -screen instructions to the TOSHIBA Setup Utility section for further information. If your model has fingerprint function, before restoring. 1. Launch the TOSHIBA Setup Utility. Insert the first blank disc into the external optical disc drive tray, or insert the USB Flash Memory into one available USB port. 4. TOSHIBA Recovery Wizard option in Windows system. Do not close the display panel during the restoring process. If your computer is connected during the restoring process. USB Flash Memory will be formatted and...
Portege X20W-D Series Users Guide English
Page 40
... can use a third-party partitioning program to use the default Boot Mode option (UEFI Boot) in your internal storage drive, you should follow the on . 4. Select UEFI Boot (Default). A menu is not available. In the TOSHIBA Setup Utility screen, select Advanced -> System Configuration -> Boot Mode. This partition stores files which you might find the Boot Mode option in the TOSHIBA Setup Utility before restoring. 1. User's Manual 2-17 Load the Recovery Media into the external optical disc drive or insert the recovery USB Flash Memory into one available USB port. 2. 2.
... can use a third-party partitioning program to use the default Boot Mode option (UEFI Boot) in your internal storage drive, you should follow the on . 4. Select UEFI Boot (Default). A menu is not available. In the TOSHIBA Setup Utility screen, select Advanced -> System Configuration -> Boot Mode. This partition stores files which you might find the Boot Mode option in the TOSHIBA Setup Utility before restoring. 1. User's Manual 2-17 Load the Recovery Media into the external optical disc drive or insert the recovery USB Flash Memory into one available USB port. 2. 2.
Portege X20W-D Series Users Guide English
Page 66
..., charge it might not charge at all during operation. Battery type Battery pack (44 Wh) Power off automatically when idle, whether you make heavy use of external devices powered by the computer, or if the computer's internal storage drive is being accessed frequently by ambient temperature, the temperature of between 5°C to 35°C (41°F to charge an exhausted battery fully. The DC IN/Battery indicator might scarcely charge...
..., charge it might not charge at all during operation. Battery type Battery pack (44 Wh) Power off automatically when idle, whether you make heavy use of external devices powered by the computer, or if the computer's internal storage drive is being accessed frequently by ambient temperature, the temperature of between 5°C to 35°C (41°F to charge an exhausted battery fully. The DC IN/Battery indicator might scarcely charge...
Portege X20W-D Series Users Guide English
Page 71
... to charge the battery or operate from AC power. 1. Turn the HDMI™ display device's power on the USB Type-C™ adapter. 3. User's Manual 4-19 HDMI™ out port HDMI™ (High-Definition Multimedia Interface™) out port digitally transfers both video and audio data without reducing the quality. To connect an HDMI™-compatible display device, do the following: To connect a device to the Thunderbolt™ 3/USB Type-C™ port on USB Type-C™ adapter. Connect the DC output plug of all external monitors...
... to charge the battery or operate from AC power. 1. Turn the HDMI™ display device's power on the USB Type-C™ adapter. 3. User's Manual 4-19 HDMI™ out port HDMI™ (High-Definition Multimedia Interface™) out port digitally transfers both video and audio data without reducing the quality. To connect an HDMI™-compatible display device, do the following: To connect a device to the Thunderbolt™ 3/USB Type-C™ port on USB Type-C™ adapter. Connect the DC output plug of all external monitors...
Portege X20W-D Series Users Guide English
Page 84
... shuts down. In addition there are possible to confirm their default values Sleep and Charge/Sleep Utilities-Allows you to set the brightness level of the computer to their status. Enter the Password. 3. TOSHIBA System Settings screen might not work . User's Manual 5-7 The TOSHIBA System Settings window contains a number of tabs to retry password entry. They will function after you to access the wake-up on to allow specific functions of the keyboard backlight. Press...
... shuts down. In addition there are possible to confirm their default values Sleep and Charge/Sleep Utilities-Allows you to set the brightness level of the computer to their status. Enter the Password. 3. TOSHIBA System Settings screen might not work . User's Manual 5-7 The TOSHIBA System Settings window contains a number of tabs to retry password entry. They will function after you to access the wake-up on to allow specific functions of the keyboard backlight. Press...
Portege X20W-D Series Users Guide English
Page 85
... USB port. User's Manual 5-8 The port with the USB specification. Make sure to restart your computer immediately to enable or disable the Sleep and Charge function. However, some external devices cannot be charged solely by supplying USB bus power (DC5V). Function Key-Allows you to configure the function key options USB-Allows you to set conditions for USB SATA-Allows you to set conditions for SATA Advanced options-Allows you to set USB Sleep and Charge feature, click Start -> TOSHIBA -> System Settings -> Sleep Utilites. After you changed the settings...
... USB port. User's Manual 5-8 The port with the USB specification. Make sure to restart your computer immediately to enable or disable the Sleep and Charge function. However, some external devices cannot be charged solely by supplying USB bus power (DC5V). Function Key-Allows you to configure the function key options USB-Allows you to set conditions for USB SATA-Allows you to set conditions for SATA Advanced options-Allows you to set USB Sleep and Charge feature, click Start -> TOSHIBA -> System Settings -> Sleep Utilites. After you changed the settings...
Portege X20W-D Series Users Guide English
Page 86
... all USB ports have the Sleep and Charge function, attach the mouse or keyboard to Alternate Mode. Do not allow USB ports to disable Sleep and Charge function. Some external devices cannot use the USB cable that you connect the AC adaptor to be used to the USB bus power (DC5V) function that does not have the Sleep and Charge function, change to it. Function under Battery Mode This option can supply USB bus power at maximum 2.0A to enable or disable this function. External devices connected to enable/disable sleep and charge under battery mode...
... all USB ports have the Sleep and Charge function, attach the mouse or keyboard to Alternate Mode. Do not allow USB ports to disable Sleep and Charge function. Some external devices cannot use the USB cable that you connect the AC adaptor to be used to the USB bus power (DC5V) function that does not have the Sleep and Charge function, change to it. Function under Battery Mode This option can supply USB bus power at maximum 2.0A to enable or disable this function. External devices connected to enable/disable sleep and charge under battery mode...
Portege X20W-D Series Users Guide English
Page 90
... wires and all connecting cables are they high pitched or low pitched? If an error message appears while you are correctly and firmly attached to the computer - Analyzing the problem Sometimes the computer gives you hear. Write down what color are they and do they are using a software package, you can cause signal errors. keyboard, HDD/ SSD, display panel, Touch Pad, Touch Pad control buttons - If you...
... wires and all connecting cables are they high pitched or low pitched? If an error message appears while you are correctly and firmly attached to the computer - Analyzing the problem Sometimes the computer gives you hear. Write down what color are they and do they are using a software package, you can cause signal errors. keyboard, HDD/ SSD, display panel, Touch Pad, Touch Pad control buttons - If you...
Portege X20W-D Series Users Guide English
Page 92
...: Power Keyboard Internal display panel Internal Storage Pointing Device Fingerprint sensor USB device Sound system External monitor Wireless LAN Bluetooth® Face recognition sensor Power When the computer is not plugged into an AC power outlet, the battery pack is on . Your computer also has Real-Time Clock (RTC) function. If the indicator is glowing, the computer is power on. 3. Key Advanced option F2 TOSHIBA Setup Utility F12 Boot Menu 0 (zero) Recovery options If your computer starts to produce apparent power problems. User's Manual 6-4 Hardware and...
...: Power Keyboard Internal display panel Internal Storage Pointing Device Fingerprint sensor USB device Sound system External monitor Wireless LAN Bluetooth® Face recognition sensor Power When the computer is not plugged into an AC power outlet, the battery pack is on . Your computer also has Real-Time Clock (RTC) function. If the indicator is glowing, the computer is power on. 3. Key Advanced option F2 TOSHIBA Setup Utility F12 Boot Menu 0 (zero) Recovery options If your computer starts to produce apparent power problems. User's Manual 6-4 Hardware and...
Portege X20W-D Series Users Guide English
Page 96
... and data. Touch Pad Problem Procedure The Touch Pad does Check the Device Settings. if so remove it . Refer to see whether there is a disc in the external optical disc drive - If you are using the Defragmentation utility. Internal Storage Drive Problem Computer does not boot from contact with a good quality LCD screen cleaner. Click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. If this fails, with the keyboard and Touch Pad while the display panel has been closed. not work. Procedure...
... and data. Touch Pad Problem Procedure The Touch Pad does Check the Device Settings. if so remove it . Refer to see whether there is a disc in the external optical disc drive - If you are using the Defragmentation utility. Internal Storage Drive Problem Computer does not boot from contact with a good quality LCD screen cleaner. Click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. If this fails, with the keyboard and Touch Pad while the display panel has been closed. not work. Procedure...
Portege X20W-D Series Users Guide English
Page 97
... Mouse Control utility. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it , click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. To access this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. 2. The mouse pointer In this instance, you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. 1. User's Manual 6-9 slow 1. Set the double-click speed as required and click OK. USB mouse Problem...
... Mouse Control utility. Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it , click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. To access this utility, click Start -> Windows System -> Control Panel -> Hardware and Sound -> Mouse. 2. The mouse pointer In this instance, you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. 1. User's Manual 6-9 slow 1. Set the double-click speed as required and click OK. USB mouse Problem...
Portege X20W-D Series Users Guide English
Page 98
... work the double-click speed setting within the Mouse Control utility. Set the mouse pointer speed as required and click OK. User's Manual 6-10 Within the Mouse Properties window, click the Buttons tab. 3. Within the Mouse Properties window, click the Pointer Options tab. 3. If you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. 1. Problem Procedure Double-clicking does In this utility, click Start -> Windows System -> Control Panel -> Hardware...
... work the double-click speed setting within the Mouse Control utility. Set the mouse pointer speed as required and click OK. User's Manual 6-10 Within the Mouse Properties window, click the Buttons tab. 3. Within the Mouse Properties window, click the Pointer Options tab. 3. If you should initially try changing moves too fast or too the speed setting within the Mouse Control utility. 1. Problem Procedure Double-clicking does In this utility, click Start -> Windows System -> Control Panel -> Hardware...
Portege X20W-D Series Users Guide English
Page 100
... be disabled. The battery depletes quickly even when I cannot use the Sleep and Charge function. External devices connected to the compatible ports do not work , connect device to an USB port that , turn the power of the computer ON/OFF to restore the function. User's Manual 6-12 Enable the Sleep and Charge function in the TOSHIBA System Settings. If this function cannot be still used , change to use the Sleep and Charge function. Connect the AC adaptor to a compatible port. Problem Procedure I turned OFF the power of the computer. Sleep and Charge function...
... be disabled. The battery depletes quickly even when I cannot use the Sleep and Charge function. External devices connected to the compatible ports do not work , connect device to an USB port that , turn the power of the computer ON/OFF to restore the function. User's Manual 6-12 Enable the Sleep and Charge function in the TOSHIBA System Settings. If this function cannot be still used , change to use the Sleep and Charge function. Connect the AC adaptor to a compatible port. Problem Procedure I turned OFF the power of the computer. Sleep and Charge function...
Portege X20W-D Series Users Guide English
Page 101
... internal microphone or an external microphone connected to the documentation supplied with your audio device. User's Manual 6-13 Check the software volume settings. Procedure When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is properly working. Refer to resolve the problem, contact TOSHIBA Support. If you might be adjusted during Windows start up or shut down. Problem The "USB Wakeup function" does not work for ports that does not have the USB Sleep and Charge function or change to increase or decrease volume. Sound...
... internal microphone or an external microphone connected to the documentation supplied with your audio device. User's Manual 6-13 Check the software volume settings. Procedure When "System ON CDP Charge Mode" or "USB Sleep and Charge function" is properly working. Refer to resolve the problem, contact TOSHIBA Support. If you might be adjusted during Windows start up or shut down. Problem The "USB Wakeup function" does not work for ports that does not have the USB Sleep and Charge function or change to increase or decrease volume. Sound...
Portege X20W-D Series Users Guide English
Page 102
... display panel or the external monitor might not be indicated correctly if the power saving function of BIOS setting and etc. User's Manual 6-14 When booting up from happening, do not disconnect the external monitor while the computer is in Sleep Mode. If you are set for the internal display only. might not display when turned on again. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make...
... display panel or the external monitor might not be indicated correctly if the power saving function of BIOS setting and etc. User's Manual 6-14 When booting up from happening, do not disconnect the external monitor while the computer is in Sleep Mode. If you are set for the internal display only. might not display when turned on again. Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make...
Portege X20W-D Series Users Guide English
Page 126
...18 Cooling vents 3-4 D DC IN/Battery indicator 3-10 Display automatic power off 5-3 screen 3-7 Documentation list 2-1 Dual Pointing Device Touch Pad 6-8 External monitor problems 6-14 G Graphics Processing Unit 3-10 H Hard disk drive automatic power off 5-3 K Keyboard function keys 4-9 Function keys F1...F12 4-9 problems 6-7 Windows special keys 4-11 M Moving the computer 1-18 P Password power on 5-4 Starting the computer by password 5-6 Supervisor 5-6 user 5-5 E Equipment checklist 2-1 Power Hibernation Mode 2-13 panel on/off 5-4 Shut Down mode 2-11 Sleep Mode 2-11 User's Manual Index-1
...18 Cooling vents 3-4 D DC IN/Battery indicator 3-10 Display automatic power off 5-3 screen 3-7 Documentation list 2-1 Dual Pointing Device Touch Pad 6-8 External monitor problems 6-14 G Graphics Processing Unit 3-10 H Hard disk drive automatic power off 5-3 K Keyboard function keys 4-9 Function keys F1...F12 4-9 problems 6-7 Windows special keys 4-11 M Moving the computer 1-18 P Password power on 5-4 Starting the computer by password 5-6 Supervisor 5-6 user 5-5 E Equipment checklist 2-1 Power Hibernation Mode 2-13 panel on/off 5-4 Shut Down mode 2-11 Sleep Mode 2-11 User's Manual Index-1
Portege X20W-D Series Users Guide English
Page 127
... the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-13 Hardware and system checklist 6-4 HDD 6-8 Internal display panel 6-7 Keyboard 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-15 Touch Pad 6-8 USB device 6-11 USB mouse 6-9 U USB device problems 6-11 V Video mode 4-25 Video RAM 3-9 W Web Camera 3-6 Wireless communication 7-5 R Recovery hard disk drive 2-17 Recovery Media 2-16 S Security lock 4-22 Sleep Mode setting 2-11 System automatic 5-4 Sound system problems 6-13 T Touch Screen 4-2 User's Manual Index-2
... the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-13 Hardware and system checklist 6-4 HDD 6-8 Internal display panel 6-7 Keyboard 6-7 Overheating power down 6-5 Power 6-4 Real Time Clock 6-6 Sound system 6-13 TOSHIBA support 6-15 Touch Pad 6-8 USB device 6-11 USB mouse 6-9 U USB device problems 6-11 V Video mode 4-25 Video RAM 3-9 W Web Camera 3-6 Wireless communication 7-5 R Recovery hard disk drive 2-17 Recovery Media 2-16 S Security lock 4-22 Sleep Mode setting 2-11 System automatic 5-4 Sound system problems 6-13 T Touch Screen 4-2 User's Manual Index-2