Setup Guide
Page 3
... the operation of cable entry as practical. For general information, or to resolve problems related to these numbers in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to place your channel lineup, program guide data, or on Recording Programming Programming may not be recorded for use only within the product's enclosure that any time by calling TiVo Customer...
... the operation of cable entry as practical. For general information, or to resolve problems related to these numbers in particular, specifies that the cable ground shall be connected to the grounding system of the building as close to place your channel lineup, program guide data, or on Recording Programming Programming may not be recorded for use only within the product's enclosure that any time by calling TiVo Customer...
Setup Guide
Page 10
... your off-air antenna or cable service if you connected your satellite or cable set -top box so the SVR Recorder can receive power (see page 37). 10 Parts, Controls, and Functions D RF In Connect to an AC power outlet so the SVR Recorder can change channels on the page number indicated in your satellite or cable set -top box (see page 38). This connection provides a better picture than the composite video connection (see page 35...
... your off-air antenna or cable service if you connected your satellite or cable set -top box so the SVR Recorder can receive power (see page 37). 10 Parts, Controls, and Functions D RF In Connect to an AC power outlet so the SVR Recorder can change channels on the page number indicated in your satellite or cable set -top box (see page 38). This connection provides a better picture than the composite video connection (see page 35...
Setup Guide
Page 12
O ENTER/JUMP button Sets the currently entered number as needed. T FWD (forward) button Plays a program in channel and program listing guides. Q LIVE TV/GUIDE button Switches between live TV and program guide. See "Programming Your Remote Control" on page 51 to three thumbs up the Remote Control to operate your TV. When in LIVE TV. N Remote Active LED Flashes while the Remote Control is transmitting signals or being programmed. P TiVo button Opens TiVo Central, which provides access to indicate that you like a program. V REC (record) ON/OFF...
O ENTER/JUMP button Sets the currently entered number as needed. T FWD (forward) button Plays a program in channel and program listing guides. Q LIVE TV/GUIDE button Switches between live TV and program guide. See "Programming Your Remote Control" on page 51 to three thumbs up the Remote Control to operate your TV. When in LIVE TV. N Remote Active LED Flashes while the Remote Control is transmitting signals or being programmed. P TiVo button Opens TiVo Central, which provides access to indicate that you like a program. V REC (record) ON/OFF...
Setup Guide
Page 17
... or switch box and at least two extra RF cables at your local electronics store. 1 Connect the program source cable to your TV. Once connected, you can switch between watching TiVo and watching TV in bypass mode using your TV's "Input", "Source", or "TV/Video" button (on the back of the SVR Recorder using an RF Coaxial cable. 2 Connect the other output of two, connect just the white audio cable, and...
... or switch box and at least two extra RF cables at your local electronics store. 1 Connect the program source cable to your TV. Once connected, you can switch between watching TiVo and watching TV in bypass mode using your TV's "Input", "Source", or "TV/Video" button (on the back of the SVR Recorder using an RF Coaxial cable. 2 Connect the other output of two, connect just the white audio cable, and...
Setup Guide
Page 29
... receiver on the front of or as close as possible to the window. 2 Connect your coaxial antenna or cable to the SVR Recorder. b) Connect your program source/video input to the RF In jack on top of the SVR Recorder. IR Connection - it in order to record shows and display live TV. • A serial connection works better than IR, so use the 9 to 25 pin serial adapter (supplied) to your satellite set -top box...
... receiver on the front of or as close as possible to the window. 2 Connect your coaxial antenna or cable to the SVR Recorder. b) Connect your program source/video input to the RF In jack on top of the SVR Recorder. IR Connection - it in order to record shows and display live TV. • A serial connection works better than IR, so use the 9 to 25 pin serial adapter (supplied) to your satellite set -top box...
Setup Guide
Page 42
...-by-Step Instructions Guided Setup walks you use the IR Control cable? The first step is preferable, if your satellite box has a serial jack available. 42 Guided Setup Cable Box. See "Connecting Your Equipment" on pages 15-39 for your program source, you receive. If you have a set -top box, or did you connect the control cable to determine which channels you may not encounter all of the Guided Setup screens. If you...
...-by-Step Instructions Guided Setup walks you use the IR Control cable? The first step is preferable, if your satellite box has a serial jack available. 42 Guided Setup Cable Box. See "Connecting Your Equipment" on pages 15-39 for your program source, you receive. If you have a set -top box, or did you connect the control cable to determine which channels you may not encounter all of the Guided Setup screens. If you...
Setup Guide
Page 48
... connect your set -top box. When the Video Status says "Video OK," press SELECT to receiver screens. This narrows down the possible control codes the SVR Recorder might use to change channels on your program source, these screens allow you to doublecheck your SVR Recorder. IR Test Instructions. If you chose satellite or cable with the IR Control cable, you will need to change channels on your set-top box, using your set-top box remote, does the remote require you used . Cable/Satellite Box...
... connect your set -top box. When the Video Status says "Video OK," press SELECT to receiver screens. This narrows down the possible control codes the SVR Recorder might use to change channels on your program source, these screens allow you to doublecheck your SVR Recorder. IR Test Instructions. If you chose satellite or cable with the IR Control cable, you will need to change channels on your set-top box, using your set-top box remote, does the remote require you used . Cable/Satellite Box...
Setup Guide
Page 54
... automatically program the TV POWER, VOL +/-, and MUTING buttons on the Remote Control. • If you have a stereo system connected to the SVR Recorder, you have reached the end of the codes. 4 Program the Remote Control with step 3. 3 Try another code. Code Search Method Another method of programming the Remote Control to operate your TV brand. 1 Put the Remote Control in step 1. • To reset the Remote Control back to set the code and exit Code Search mode. To...
... automatically program the TV POWER, VOL +/-, and MUTING buttons on the Remote Control. • If you have a stereo system connected to the SVR Recorder, you have reached the end of the codes. 4 Program the Remote Control with step 3. 3 Try another code. Code Search Method Another method of programming the Remote Control to operate your TV brand. 1 Put the Remote Control in step 1. • To reset the Remote Control back to set the code and exit Code Search mode. To...
Setup Guide
Page 55
... channel lineup data or program guide data. • Understanding an onscreen message from TiVo regarding your SVR Recorder with quality support and customer service. phone calls failing). • Programming the Remote Control to reference your model and serial number located on the following areas: • Connecting your TiVo Service account. Troubleshooting 55 Additional Information Contact TiVo at custserv@info.sel.sony.com When you call either TiVo or Sony, you need to control your TV or A/V equipment. • Changing channels...
... channel lineup data or program guide data. • Understanding an onscreen message from TiVo regarding your SVR Recorder with quality support and customer service. phone calls failing). • Programming the Remote Control to reference your model and serial number located on the following areas: • Connecting your TiVo Service account. Troubleshooting 55 Additional Information Contact TiVo at custserv@info.sel.sony.com When you call either TiVo or Sony, you need to control your TV or A/V equipment. • Changing channels...
Setup Guide
Page 59
... set -top box, make sure all of your SVR Recorder are secure. • Verify that is selected on this screen should say "OK" when the correct input is turned on. • Try changing channels. The "Video Status" on . Additional Information Troubleshooting 59 Verify that the cable that you are receiving a video signal by temporarily connecting the video source directly to the TV. • Power cycle your SVR Recorder (unplug the AC power cord...
... set -top box, make sure all of your SVR Recorder are secure. • Verify that is selected on this screen should say "OK" when the correct input is turned on. • Try changing channels. The "Video Status" on . Additional Information Troubleshooting 59 Verify that the cable that you are receiving a video signal by temporarily connecting the video source directly to the TV. • Power cycle your SVR Recorder (unplug the AC power cord...
TiVo Viewer"s Guide (primary manual)
Page 9
If you need to use TiVo service features to complete Guided Setup when you don't need the phone. Guided Setup Basic Steps After you connect your recorder, the next steps are to go back and fix it up your program source (antenna, cable, or satellite) and equipment setup. In Guided Setup, you tell your recorder your recorder. • Guided Setup requires two phone calls. Then the steps change your setup information later in a different order, depending on...
If you need to use TiVo service features to complete Guided Setup when you don't need the phone. Guided Setup Basic Steps After you connect your recorder, the next steps are to go back and fix it up your program source (antenna, cable, or satellite) and equipment setup. In Guided Setup, you tell your recorder your recorder. • Guided Setup requires two phone calls. Then the steps change your setup information later in a different order, depending on...
TiVo Viewer"s Guide (primary manual)
Page 10
... most areas. Antenna users: The TiVo service uses the channel lineup of a nearby cable service to determine which channels you need to provide the TiVo service and is no cable company that has cable service. If you're not sure, or if you receive. Note: TiVo uses a standard telephone line to change the settings. Tips and Troubleshooting Zip Code. The list may apply. Setup Call. This toll-free call doesn't succeed, see more phone numbers, press the...
... most areas. Antenna users: The TiVo service uses the channel lineup of a nearby cable service to determine which channels you need to provide the TiVo service and is no cable company that has cable service. If you're not sure, or if you receive. Note: TiVo uses a standard telephone line to change the settings. Tips and Troubleshooting Zip Code. The list may apply. Setup Call. This toll-free call doesn't succeed, see more phone numbers, press the...
TiVo Viewer"s Guide (primary manual)
Page 61
... the password to watch a program or channel-Parental Controls become temporarily disabled, or • Select "Temporarily Disable Parental Controls" on the front of your password. To do this, press the POWER or STANDBY button on the Parental Controls screen, then enter your recorder; By default, the Auto Re-lock option is still required to enter a four-digit password. 3. TiVo Central Messages & Setup My Preferences Parental Controls Use the number buttons...
... the password to watch a program or channel-Parental Controls become temporarily disabled, or • Select "Temporarily Disable Parental Controls" on the front of your password. To do this, press the POWER or STANDBY button on the Parental Controls screen, then enter your recorder; By default, the Auto Re-lock option is still required to enter a four-digit password. 3. TiVo Central Messages & Setup My Preferences Parental Controls Use the number buttons...
TiVo Viewer"s Guide (primary manual)
Page 69
... service, you should NOT be used with a digital PBX phone system. Setup. (The name of your cable or satellite box to the recorder-for changing channels on your cable box or satellite receive, or if your cable box or satellite receiver is replaced by changing from cable to replace a Composite cable connection with an S-Video connection. program information for a daily call to get updates to the recorder. When the TiVo service is set up to your recorder.) Use this happens rarely (only a few times...
... service, you should NOT be used with a digital PBX phone system. Setup. (The name of your cable or satellite box to the recorder-for changing channels on your cable box or satellite receive, or if your cable box or satellite receiver is replaced by changing from cable to replace a Composite cable connection with an S-Video connection. program information for a daily call to get updates to the recorder. When the TiVo service is set up to your recorder.) Use this happens rarely (only a few times...
TiVo Viewer"s Guide (primary manual)
Page 79
... a number of www.tivo.com. You'll find troubleshooting screens for Customer Support contact infomation, and give us a call. Use this chapter. You will find online customer support on the following topics: Questions About the Recorder's Phone Calls 73 Questions about Channels 77 Questions About Live TV 82 Questions About Recording Programs 83 Questions About Conflicts 88 Questions About Parental Controls 91 Questions About Audio/Video 92 Questions About the TiVo Service...
... a number of www.tivo.com. You'll find troubleshooting screens for Customer Support contact infomation, and give us a call. Use this chapter. You will find online customer support on the following topics: Questions About the Recorder's Phone Calls 73 Questions about Channels 77 Questions About Live TV 82 Questions About Recording Programs 83 Questions About Conflicts 88 Questions About Parental Controls 91 Questions About Audio/Video 92 Questions About the TiVo Service...
TiVo Viewer"s Guide (primary manual)
Page 81
... enter or change a prefix, select "Set Dial Prefix," then follow instructions on the Phone Dialing Options screen. If the phone line is not working , continue with the troubleshooting here. Important: After you change Phone Dialing Options, go to the TiVo service. • First, verify that your area. • If you have voice mail or use another local dial-in number. Make sure the phone cord is entered...
... enter or change a prefix, select "Set Dial Prefix," then follow instructions on the Phone Dialing Options screen. If the phone line is not working , continue with the troubleshooting here. Important: After you change Phone Dialing Options, go to the TiVo service. • First, verify that your area. • If you have voice mail or use another local dial-in number. Make sure the phone cord is entered...
TiVo Viewer"s Guide (primary manual)
Page 85
... during Guided Setup. See page 7 for help choosing an IR code. • Unplug the satellite set -top box from the wall, then plug it back in . Chapter 6 78 Troubleshooting I can't get the channel to change. (continued) If you use a satellite receiver with a set-top box: • Make sure the set-top box is turned on. • Make sure you are using the recorder's remote control, and that you hold it so that the TiVo button...
... during Guided Setup. See page 7 for help choosing an IR code. • Unplug the satellite set -top box from the wall, then plug it back in . Chapter 6 78 Troubleshooting I can't get the channel to change. (continued) If you use a satellite receiver with a set-top box: • Make sure the set-top box is turned on. • Make sure you are using the recorder's remote control, and that you hold it so that the TiVo button...
TiVo Viewer"s Guide (primary manual)
Page 99
... TiVo Central, select Messages & Setup, then System Reset, then Restart the Recorder. Chapter 6 92 Troubleshooting Questions About Audio/Video The audio and video are out of the appropriate cables are firmly connected to your cable connections, see the Welcome screen and the system will restart within about 45 seconds. From TiVo Central, select Messages & Setup, then System Reset, then Restart the Recorder. For help with your recorder, television and other audio/video...
... TiVo Central, select Messages & Setup, then System Reset, then Restart the Recorder. Chapter 6 92 Troubleshooting Questions About Audio/Video The audio and video are out of the appropriate cables are firmly connected to your cable connections, see the Welcome screen and the system will restart within about 45 seconds. From TiVo Central, select Messages & Setup, then System Reset, then Restart the Recorder. For help with your recorder, television and other audio/video...
TiVo Viewer"s Guide (primary manual)
Page 103
... making 63 troubleshooting 73-76 dial prefix, setting 64 dial tone detection, setting 65 dial-in number changing 63 Guided Setup and 3 dialing options 63-65 Director WishList. See WishList. channel banner icons and 28 setting display time 60 viewing 28 channels changing your lineup 59 creating channel lists 59 Customize Channels 59 Guide Options and 27 locking channels. troubleshooting 77, ??-81 Channels You Receive Customize Channels and 59 Guided Setup and 5 conflicts priorites and 48 questions about 88 Customer Support...
... making 63 troubleshooting 73-76 dial prefix, setting 64 dial tone detection, setting 65 dial-in number changing 63 Guided Setup and 3 dialing options 63-65 Director WishList. See WishList. channel banner icons and 28 setting display time 60 viewing 28 channels changing your lineup 59 creating channel lists 59 Customize Channels 59 Guide Options and 27 locking channels. troubleshooting 77, ??-81 Channels You Receive Customize Channels and 59 Guided Setup and 5 conflicts priorites and 48 questions about 88 Customer Support...
TiVo Viewer"s Guide (primary manual)
Page 107
... your Digital Video Recorder. SDOC-00057-000 Rev. Telephone Customer Support After checking Troubleshooting and Online Customer Support, call our Telephone Customer Support using the phone number on a number of the Installation Guide or Start Here booklet. If you have questions or difficulties, we would like to providing you . Online Customer Support Check the TiVo website at www.tivo.com/support . You'll also find the latest information about TiVo there, including Service Updates, the TiVo Service Agreement, and TiVo...
... your Digital Video Recorder. SDOC-00057-000 Rev. Telephone Customer Support After checking Troubleshooting and Online Customer Support, call our Telephone Customer Support using the phone number on a number of the Installation Guide or Start Here booklet. If you have questions or difficulties, we would like to providing you . Online Customer Support Check the TiVo website at www.tivo.com/support . You'll also find the latest information about TiVo there, including Service Updates, the TiVo Service Agreement, and TiVo...