User Manual Ver.1.0 (English)
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Other Information • Troubleshooting • Picture (Troubleshooting) • Sound (Troubleshooting) • RF (Cable / Antenna) Connection (Troubleshooting) • PC Connection (Troubleshooting) • Network Connection (Troubleshooting) • Others (Troubleshooting) 597 • 3D (Troubleshooting) 635 609 • Anynet+ (HDMI-CEC) (Troubleshooting) 637 616 • AllShare Play (Troubleshooting) 644 • Smart Hub (Troubleshooting) 645 620 • Web Browser (Troubleshooting) 647 623 • Supported Subtitle 624 and AllShare...
Other Information • Troubleshooting • Picture (Troubleshooting) • Sound (Troubleshooting) • RF (Cable / Antenna) Connection (Troubleshooting) • PC Connection (Troubleshooting) • Network Connection (Troubleshooting) • Others (Troubleshooting) 597 • 3D (Troubleshooting) 635 609 • Anynet+ (HDMI-CEC) (Troubleshooting) 637 616 • AllShare Play (Troubleshooting) 644 • Smart Hub (Troubleshooting) 645 620 • Web Browser (Troubleshooting) 647 623 • Supported Subtitle 624 and AllShare...
User Manual Ver.1.0 (English)
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Select Yes. All settings are reset. The Setup screen appears. The TV will return to be having a problem, access the troubleshooting guide for a solution. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The message "All the settings will turn off and on again automatically. appears. 4.
Select Yes. All settings are reset. The Setup screen appears. The TV will return to be having a problem, access the troubleshooting guide for a solution. For more information about Setup, see the paper user manual. ●● Troubleshooting If your TV seems to factory defaults." The message "All the settings will turn off and on again automatically. appears. 4.
User Manual Ver.1.0 (English)
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Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
Remote Management lets our Call Center access and control your Samsung product remotely to troubleshoot a problem. You can find the current number of our Call Center on the Support page at www.samsung.com under Contact Use Remote Management only when you have a problem, and contact our Call Center first, before you activate Remote Management.
User Manual Ver.1.0 (English)
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Other Information Troubleshooting NNTo view a list of all troubleshooting items, go to have a problem, first review this list of possible Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter.
Other Information Troubleshooting NNTo view a list of all troubleshooting items, go to have a problem, first review this list of possible Menu → Support → Self Diagnosis → Troubleshooting If the TV seems to e-Manual home screen (Menu → Support → e-Manual → Other Information) or press the SUPPORT button, and then search a desired item by selecting a chapter.
User Manual Ver.1.0 (English)
Page 602
If none of its energy efficient problems and solution. Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
If none of its energy efficient problems and solution. Also review the Troubleshooting Section in the e-Manual. Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need to disable some of the troubleshooting tips apply, visit www.samsung.com/ support or call Samsung customer Service at 1-800-SAMSUNG (1-800726-7864).
User Manual Ver.1.0 (English)
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NNWatch the troubleshooting videos at www.samsung.com/spsn Cannot Find a Channel Re-run Setup (Go to System → Setup) or run Auto Program. (Go to Channel → Auto Program).
NNWatch the troubleshooting videos at www.samsung.com/spsn Cannot Find a Channel Re-run Setup (Go to System → Setup) or run Auto Program. (Go to Channel → Auto Program).
User Manual Ver.1.0 (English)
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Store displays are all tuned to Support → Self Diagnosis → Picture Test). The TV image does not look as good as it did in the store. If the test image is properly displaying the test image (go to digital, Picture (Troubleshooting) First, perform the Picture Test to see if your TV is properly displayed, the poor picture may be caused by the source or signal.
Store displays are all tuned to Support → Self Diagnosis → Picture Test). The TV image does not look as good as it did in the store. If the test image is properly displaying the test image (go to digital, Picture (Troubleshooting) First, perform the Picture Test to see if your TV is properly displayed, the poor picture may be caused by the source or signal.
User Manual Ver.1.0 (English)
Page 620
There is no sound or the sound is operating properly. (Go to determine if your TV audio is too low at maximum volume. Sound (Troubleshooting) First, perform the Sound Test to Support → Self Diagnosis → Sound Test). Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) If the audio is OK, the sound problem may caused by the source or signal.
There is no sound or the sound is operating properly. (Go to determine if your TV audio is too low at maximum volume. Sound (Troubleshooting) First, perform the Sound Test to Support → Self Diagnosis → Sound Test). Check the volume setting of the device (Cable/Sat Box, DVD, Blu-ray etc.) If the audio is OK, the sound problem may caused by the source or signal.
User Manual Ver.1.0 (English)
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There are If you are 3 options, STD, HRC and IRC. Go to Channel → Auto Program then select Cable and make sure to the channel list. Run Auto Program to add available channels to select the correct Cable TV signal type. Most cable systems use STD. Make sure the coaxial cable is not receiving all channels. RF (Cable / Antenna) Connection (Troubleshooting) The TV is connected securely.
There are If you are 3 options, STD, HRC and IRC. Go to Channel → Auto Program then select Cable and make sure to the channel list. Run Auto Program to add available channels to select the correct Cable TV signal type. Most cable systems use STD. Make sure the coaxial cable is not receiving all channels. RF (Cable / Antenna) Connection (Troubleshooting) The TV is connected securely.
User Manual Ver.1.0 (English)
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If you are using an HDMI connection, check the audio output setting on your PC's output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. PC Connection (Troubleshooting) A Mode Not Supported message appears. Set your PC.
If you are using an HDMI connection, check the audio output setting on your PC's output resolution so it matches a resolution supported by the TV. The video is OK but there is no audio. PC Connection (Troubleshooting) A Mode Not Supported message appears. Set your PC.
User Manual Ver.1.0 (English)
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If you already have the latest Software (SW) version, SW upgrade will stop. Network Connection (Troubleshooting) The wireless network connection failed. Software Update over the network fails. Make sure the TV is connected to confirm the connection. Run Network Status in the Network menu to a wireless IP router or modem.
If you already have the latest Software (SW) version, SW upgrade will stop. Network Connection (Troubleshooting) The wireless network connection failed. Software Update over the network fails. Make sure the TV is connected to confirm the connection. Run Network Status in the Network menu to a wireless IP router or modem.
User Manual Ver.1.0 (English)
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Replace the Component video cables with a Component cable connection. The picture won't display in full screen. Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the Set-Top box. Remove the left and right audio connections from the TV speakers with an HDMI connection. If the buzzing stops, this indicates that the Set-Top box has a grounding issue.
Replace the Component video cables with a Component cable connection. The picture won't display in full screen. Others (Troubleshooting) Purple/green rolling horizontal bars and buzzing noise from the Set-Top box. Remove the left and right audio connections from the TV speakers with an HDMI connection. If the buzzing stops, this indicates that the Set-Top box has a grounding issue.
User Manual Ver.1.0 (English)
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3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV. The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on . If there is any other electronic devices as far away as
3D (Troubleshooting) for LED 6500 ― 7150 Series and PDP TV The 3D Active Glasses are not working correctly Make sure the glasses are turned on near the glasses or TV. The 3D Active Glasses may not work properly if there is a problem, keep other 3D product or electronic devices turned on . If there is any other electronic devices as far away as
User Manual Ver.1.0 (English)
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Check if the Anynet+ device power cord is an Anynet+ device. Check the Anynet+ device's Video/ Audio/HDMI cable connections. Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work. The Anynet+ system supports Anynet+ devices only. You can connect only one receiver (home theater). Check if the device is properly connected.
Check if the Anynet+ device power cord is an Anynet+ device. Check the Anynet+ device's Video/ Audio/HDMI cable connections. Anynet+ (HDMI-CEC) (Troubleshooting) Anynet+ does not work. The Anynet+ system supports Anynet+ devices only. You can connect only one receiver (home theater). Check if the device is properly connected.
User Manual Ver.1.0 (English)
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Content generally will play but could experience some playability issue. AllShare Play (Troubleshooting) This file may appear because of the high bit rate of the content. This may not be playable properly.
Content generally will play but could experience some playability issue. AllShare Play (Troubleshooting) This file may appear because of the high bit rate of the content. This may not be playable properly.
User Manual Ver.1.0 (English)
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Refer to change the language? Smart Hub (Troubleshooting) Some application contents only appear in English. The ability to the help website for application Some application services do not work. The Application content language may be different from the application user interface language. Check with the service provider. How can I change the language depends on the service provider.
Refer to change the language? Smart Hub (Troubleshooting) Some application contents only appear in English. The ability to the help website for application Some application services do not work. The Application content language may be different from the application user interface language. Check with the service provider. How can I change the language depends on the service provider.
User Manual Ver.1.0 (English)
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The Web Browser is connected to a PC. 2. Access may be blocked to download a file, and the file could not be saved, an error message will appear. 4. To open Web Browser, select Web Browser in Smart Hub. The Web Browser may be displayed differently if the TV is not compatible with Java applications. 3. When you attempt to some Web Browser (Troubleshooting) 1.
The Web Browser is connected to a PC. 2. Access may be blocked to download a file, and the file could not be saved, an error message will appear. 4. To open Web Browser, select Web Browser in Smart Hub. The Web Browser may be displayed differently if the TV is not compatible with Java applications. 3. When you attempt to some Web Browser (Troubleshooting) 1.