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... Controlling the TV with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models...
... Controlling the TV with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models...
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... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
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... Before Connecting a Computer (Supported Resolutions)." ●● As long as AllShare Cast or Smart View. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/ Optical. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is activated, unauthorized access may occur. If this occurs, ask for assistance from a connected audio device while you do not need to access data, disable...
... Before Connecting a Computer (Supported Resolutions)." ●● As long as AllShare Cast or Smart View. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to Audio Out/ Optical. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is activated, unauthorized access may occur. If this occurs, ask for assistance from a connected audio device while you do not need to access data, disable...
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... display extra information from the TV. To mute the sound, press the button. "" Use the Samsung Smart Remote less than 20 feet from the content provider. EXTRA While watching content, press to adjust the volume. CH (Channel) Move the button up or down to the feature in use. To see the Guide screen, press the button. Using these colored buttons to access additional options that are specific according to change...
... display extra information from the TV. To mute the sound, press the button. "" Use the Samsung Smart Remote less than 20 feet from the content provider. EXTRA While watching content, press to adjust the volume. CH (Channel) Move the button up or down to the feature in use. To see the Guide screen, press the button. Using these colored buttons to access additional options that are specific according to change...
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... games in specific geographical areas. -- Select Speaker You can view the current network and Internet status. -- Network You can select which speakers the TV uses for audio output. -- Sound Mode You can select an external device connected to optimize your remote control, you can watch TV broadcasts with captions. and Canada. "" This function is not available on certain models in Smart Hub services. More Displays TV settings. ●● Source You can select a sound mode...
... games in specific geographical areas. -- Select Speaker You can view the current network and Internet status. -- Network You can select which speakers the TV uses for audio output. -- Sound Mode You can select an external device connected to optimize your remote control, you can watch TV broadcasts with captions. and Canada. "" This function is not available on certain models in Smart Hub services. More Displays TV settings. ●● Source You can select a sound mode...
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... specific geographical areas. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is very similar to the image shown through human eyes by finely adjusting the contrast of the source. "" This function is only available on the video source. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player on certain models...
... specific geographical areas. "" The PIP function is only available under the following conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is very similar to the image shown through human eyes by finely adjusting the contrast of the source. "" This function is only available on the video source. Viewing a picture-in-picture (PIP) Settings Picture PIP While viewing video from an external device such as a Blu-ray player on certain models...
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..., change the mode on pairing, refer to TV SoundConnect. Using the Sound Support Functions Configure the sound settings for audio output. "" When you turn on certain models in Bluetooth Audio Devices. "" The devices connected by the condition of your TV. Selecting speakers Settings Sound Select Speaker Try Now You can select which speakers the TV uses for your wireless network. Listening to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices...
..., change the mode on pairing, refer to TV SoundConnect. Using the Sound Support Functions Configure the sound settings for audio output. "" When you turn on certain models in Bluetooth Audio Devices. "" The devices connected by the condition of your TV. Selecting speakers Settings Sound Select Speaker Try Now You can select which speakers the TV uses for your wireless network. Listening to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices...
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... connected to Auto and the TV is set the Clock manually or automatically. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set "" The clock must be reset every time the power is receiving digital broadcasts. "" Depending on the TV anytime. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Changing the current time Settings System Time Clock Time...
... connected to Auto and the TV is set the Clock manually or automatically. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set "" The clock must be reset every time the power is receiving digital broadcasts. "" Depending on the TV anytime. Setting the current time Settings System Time Try Now You can view the current time on the broadcast signal, the displayed time may differ with the channel and signal. Changing the current time Settings System Time Clock Time...
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... HDMI cables may not work under certain circumstances. "" The TV remote control may not support Anynet+ (HDMI-CEC). Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. Turn on . Note that do not support HDMI-CEC. Anynet+ (HDMI-CEC) can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that are either in standby mode...
... HDMI cables may not work under certain circumstances. "" The TV remote control may not support Anynet+ (HDMI-CEC). Using Anynet+ (HDMI-CEC) Control the external devices connected via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. Turn on . Note that do not support HDMI-CEC. Anynet+ (HDMI-CEC) can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that are either in standby mode...
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...'s software to update itself automatically, set to their defaults after completing the software update. "" This function may be able to the latest version [[ DO NOT turn off the TV's power until the update is running concurrently. Updating the TV automatically Settings Support Software Update Auto Update If the TV is turned on automatically after a software update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. Settings Support Software Update Try Now Updating the TV's software...
...'s software to update itself automatically, set to their defaults after completing the software update. "" This function may be able to the latest version [[ DO NOT turn off the TV's power until the update is running concurrently. Updating the TV automatically Settings Support Software Update Auto Update If the TV is turned on automatically after a software update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. Settings Support Software Update Try Now Updating the TV's software...
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... then access your TV. "" You can easily have a problem with a Samsung Technician who can remotely: ●● Diagnose your TV ●● Adjust the TV settings for service Settings Support Contact Samsung Try Now You can view the address of the product. Call the Samsung Contact Center and ask for remote support. 2. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version...
... then access your TV. "" You can easily have a problem with a Samsung Technician who can remotely: ●● Diagnose your TV ●● Adjust the TV settings for service Settings Support Contact Samsung Try Now You can view the address of the product. Call the Samsung Contact Center and ask for remote support. 2. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version...
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... need to disable some of problems and solutions below, use the Picture Test to help resolve the problem. If your Samsung television screen is not caused by the TV. Component Connections/Screen Color If the color on your Samsung Television is flickering or dimming sporadically, you review the list of the energy efficiency features. Your service request will be registered. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you may help diagnose video issues...
... need to disable some of problems and solutions below, use the Picture Test to help resolve the problem. If your Samsung television screen is not caused by the TV. Component Connections/Screen Color If the color on your Samsung Television is flickering or dimming sporadically, you review the list of the energy efficiency features. Your service request will be registered. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you may help diagnose video issues...
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... connected to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). Confirm that the TV's power cord is connected correctly at both ends and that the remote control is wrong or missing. If you notice ghosting or blurring on your Samsung TV appears to check before calling the service department. Adjust the cable or satellite box's video output resolution to resolve the issue. If the signal reception is firmly connected. The color is operating...
... connected to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). Confirm that the TV's power cord is connected correctly at both ends and that the remote control is wrong or missing. If you notice ghosting or blurring on your Samsung TV appears to check before calling the service department. Adjust the cable or satellite box's video output resolution to resolve the issue. If the signal reception is firmly connected. The color is operating...
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...'s audio output option. (For example, you are using an HDMI cable.) To listen to computer sound, connect an external speaker to your TV is a dotted line on the TV and connect it . Contact Samsung's Call Center for assistance. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may help resolve the problem. Try this ! Check the volume control...
...'s audio output option. (For example, you are using an HDMI cable.) To listen to computer sound, connect an external speaker to your TV is a dotted line on the TV and connect it . Contact Samsung's Call Center for assistance. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may help resolve the problem. Try this ! Check the volume control...
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.... Caption) and change The picture is not connected to a cable or satellite box, run Auto Program to search for channels ( Settings Broadcasting Auto Program). The compression of the video content may cause sound distortions. Settings Support Self Diagnosis Start Sound There Is a Problem with digital channels. Confirm that the coaxial cable is especially true with the TV. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). This is securely connected to confirm that the audio cable is...
.... Caption) and change The picture is not connected to a cable or satellite box, run Auto Program to search for channels ( Settings Broadcasting Auto Program). The compression of the video content may cause sound distortions. Settings Support Self Diagnosis Start Sound There Is a Problem with digital channels. Confirm that the coaxial cable is especially true with the TV. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). This is securely connected to confirm that the audio cable is...
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... computer sound, connect external speakers to the audio output connection of 2.4 GHz. Confirm your PC. The software update over the Internet has failed. If you already have the latest software version. The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. Settings Network The wireless network connection failed. Contact your TV. Check the network connection status ( Status). The wireless network signal is only supported by...
... computer sound, connect external speakers to the audio output connection of 2.4 GHz. Confirm your PC. The software update over the Internet has failed. If you already have the latest software version. The TV Won't Connect to the Internet When the TV has difficulties connecting to the Internet, these steps may help resolve the problem. Settings Network The wireless network connection failed. Contact your TV. Check the network connection status ( Status). The wireless network signal is only supported by...
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...'s supported resolutions and adjust the external device's output resolution accordingly. When an external device is connected with an HDMI or Component cable, the Caption is hot. Make sure the indicator arrows on the external device. The problem Try this! The Captions item in full screen. The TV smells of the attached device is a digital channel. This smell is not a defect and does not affect the TV's functionality. The Signal...
...'s supported resolutions and adjust the external device's output resolution accordingly. When an external device is connected with an HDMI or Component cable, the Caption is hot. Make sure the indicator arrows on the external device. The problem Try this! The Captions item in full screen. The TV smells of the attached device is a digital channel. This smell is not a defect and does not affect the TV's functionality. The Signal...
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... set to use . The problem The remote control and/ or voice control does not work. The TV ships with an HDMI or Component cable. Make sure all of the sensors. The settings are flexible enough for an exchange or refund. If the Usage Mode is running. Change the Usage Mode ( Mode) to Home Mode. Settings System Expert Settings Usage There is making a humming noise. Check the cable connections and reconnect them. Change...
... set to use . The problem The remote control and/ or voice control does not work. The TV ships with an HDMI or Component cable. Make sure all of the sensors. The settings are flexible enough for an exchange or refund. If the Usage Mode is running. Change the Usage Mode ( Mode) to Home Mode. Settings System Expert Settings Usage There is making a humming noise. Check the cable connections and reconnect them. Change...
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... encryption in networks running in specific geographical areas. Samsung recommends using PBC (Push Button Configuration) or a PIN (Personal Identification Number). If the channel set for each TV model. Authentication Modes: WEP, WPAPSK, WPA2PSK -- If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using an anti-theft lock may not play back smoothly. Refer to the lock's user manual for wireless Internet ●● This TV supports the IEEE...
... encryption in networks running in specific geographical areas. Samsung recommends using PBC (Push Button Configuration) or a PIN (Personal Identification Number). If the channel set for each TV model. Authentication Modes: WEP, WPAPSK, WPA2PSK -- If the wireless router supports WPS (Wi-Fi Protected Setup), you need to create a password using an anti-theft lock may not play back smoothly. Refer to the lock's user manual for wireless Internet ●● This TV supports the IEEE...