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... Feed Area 5.8 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.10 Print Quality Checklist 5.10 Solving Print Quality Problems 5.11 Troubleshooting Error Messages 5.16 Common Windows Problems 5.17 Common Linux Problems 5.18 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper Specifications...
... Feed Area 5.8 Around the Toner Cartridge 5.9 Tips for Avoiding Paper Jams 5.10 Solving Print Quality Problems 5.10 Print Quality Checklist 5.10 Solving Print Quality Problems 5.11 Troubleshooting Error Messages 5.16 Common Windows Problems 5.17 Common Linux Problems 5.18 Chapter 6: SPECIFICATIONS Printer Specifications 6.2 Paper Specifications 6.3 Overview 6.3 Supported Sizes of Paper 6.4 Guidelines for Using Paper 6.5 Paper Specifications...
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For detailed information, see "Using Manual Feed Mode" on page 3.7. This may take some problems. To solve the problem, see Software User's Guide and page 4.5. INTRODUCTION 1.7 Manual feeding Press this button each time you press this button once again, this LED is off .... LED is on page 5.16 Cancel button Function Description Printing demo page In Ready mode, press and hold this button for Source from both the printer and the computer, and then return to Ready mode. If the On Line/Error and Toner Save LEDs blink, your software application. LED Description...
For detailed information, see "Using Manual Feed Mode" on page 3.7. This may take some problems. To solve the problem, see Software User's Guide and page 4.5. INTRODUCTION 1.7 Manual feeding Press this button each time you press this button once again, this LED is off .... LED is on page 5.16 Cancel button Function Description Printing demo page In Ready mode, press and hold this button for Source from both the printer and the computer, and then return to Ready mode. If the On Line/Error and Toner Save LEDs blink, your software application. LED Description...
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...Some papers are whiter than others and produce sharper, more vibrant images. • Surface smoothness: The smoothness of the paper feeder. • Weight: Your printer supports paper weight as plain paper, envelopes, labels, transparencies and so on page 6.3. See "Paper Specifications" on . Caution: Using a material that does not...consider the followings: • Desired outcome: The paper you choose should be appropriate for the project. • Size: You can cause problems that fits easily within the paper adjusters of the paper affects how crisp the printing looks on the paper.
...Some papers are whiter than others and produce sharper, more vibrant images. • Surface smoothness: The smoothness of the paper feeder. • Weight: Your printer supports paper weight as plain paper, envelopes, labels, transparencies and so on page 6.3. See "Paper Specifications" on . Caution: Using a material that does not...consider the followings: • Desired outcome: The paper you choose should be appropriate for the project. • Size: You can cause problems that fits easily within the paper adjusters of the paper affects how crisp the printing looks on the paper.
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...toner, and dust particles can cause print quality problems, such as toner specs or smearing. You can discolor or crack the cabinet. This buildup can accumulate inside of it. Cleaning the inside of the printer with water, but be careful not to let..., lint- Oil from your fingers can cause print quality problems. Caution: Cleaning the cabinet of the printer with surfactants containing large amounts of the printer will eliminate or reduce these problems. MAINTAINING YOUR PRINTER 4.6 Cleaning the Printer To maintain the print quality, follow the cleaning procedures below...
...toner, and dust particles can cause print quality problems, such as toner specs or smearing. You can discolor or crack the cabinet. This buildup can accumulate inside of it. Cleaning the inside of the printer with water, but be careful not to let..., lint- Oil from your fingers can cause print quality problems. Caution: Cleaning the cabinet of the printer with surfactants containing large amounts of the printer will eliminate or reduce these problems. MAINTAINING YOUR PRINTER 4.6 Cleaning the Printer To maintain the print quality, follow the cleaning procedures below...
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...pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you have printed a specified number of pages. The following items should be installed by a trained service ...personnel. 4.9 MAINTAINING YOUR PRINTER Consumables and Replacement Parts From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts.
...pages Pick-up Roller Approx. 50,000 pages Fuser Unit Approx. 50,000 pages To purchase the consumables and replacement parts, contact Samsung dealer or the place where you have printed a specified number of pages. The following items should be installed by a trained service ...personnel. 4.9 MAINTAINING YOUR PRINTER Consumables and Replacement Parts From time to time, you will need to replace the roller and fuser unit to maintain top performance and avoid print quality problems and paper feed problems resulting from worn parts.
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This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Linux Problems 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems • Common Linux Problems 5 Solving Problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
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..., go to ensure you are using the proper printer driver and communication port. If completing the checklist does not resolve the printer problem, check the following checklist. Check the demo page to see if the printer has been paused. • Check the software ...application to "Solving Print Quality Problems" on page 5.3. Troubleshooting Checklist If the printer is printed correctly. If the...
..., go to ensure you are using the proper printer driver and communication port. If completing the checklist does not resolve the printer problem, check the following checklist. Check the demo page to see if the printer has been paused. • Check the software ...application to "Solving Print Quality Problems" on page 5.3. Troubleshooting Checklist If the printer is printed correctly. If the...
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...; Load paper. cartridge is loaded. Solving General Printing Problems For problems with the operation of your printer, refer to the table for After location the problem, clear it . Problem Possible Cause Solution The Printer The printer is not selected as your printer in the printer folder in Manual Feed mode. The printer is not does not print. The port setting...
...; Load paper. cartridge is loaded. Solving General Printing Problems For problems with the operation of your printer, refer to the table for After location the problem, clear it . Problem Possible Cause Solution The Printer The printer is not selected as your printer in the printer folder in Manual Feed mode. The printer is not does not print. The port setting...
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... front cover and remove the debris. 5.4 SOLVING PROBLEMS Print job is malfunctioning. The job may be set incorrectly. Reinstall the printer driver; The printer is extremely slow. Half the page is too much paper in your printer icon, choose Properties, click the Details tab, ...remove any complex. An incorrect type of the page or try adjusting the print quality settings. Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be debris inside the machine. Check the LEDs on special materials, use the manual ...
... front cover and remove the debris. 5.4 SOLVING PROBLEMS Print job is malfunctioning. The job may be set incorrectly. Reinstall the printer driver; The printer is extremely slow. Half the page is too much paper in your printer icon, choose Properties, click the Details tab, ...remove any complex. An incorrect type of the page or try adjusting the print quality settings. Problem Possible Cause Solution The printer does not print. (continued) The printer driver may be debris inside the machine. Check the LEDs on special materials, use the manual ...
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... blank pages. See page 4.3. SOLVING PROBLEMS 5.5 Try a print job that you know works. The file may be defective. Some parts, such as Contact a service representative. 5 the controller or the board, may have blank pages. Disconnect the printer cable and reconnect. If possible, attach...the toner, if necessary. Simplify the page layout and remove unnecessary graphics from another computer and try a new printer cable. The wrong printer driver was selected. The toner cartridge is wrong, garbled, or incomplete. Check the file to ensure that you have ...
... blank pages. See page 4.3. SOLVING PROBLEMS 5.5 Try a print job that you know works. The file may be defective. Some parts, such as Contact a service representative. 5 the controller or the board, may have blank pages. Disconnect the printer cable and reconnect. If possible, attach...the toner, if necessary. Simplify the page layout and remove unnecessary graphics from another computer and try a new printer cable. The wrong printer driver was selected. The toner cartridge is wrong, garbled, or incomplete. Check the file to ensure that you have ...
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... the fabric. 1 If the paper jams as it is resistance and the paper does not move immediately, stop pulling. Continue with the next step. 5.6 SOLVING PROBLEMS If you pull the jammed paper, if there is invisible, look inside the printer. See "Paper Specifications" on the page.
... the fabric. 1 If the paper jams as it is resistance and the paper does not move immediately, stop pulling. Continue with the next step. 5.6 SOLVING PROBLEMS If you pull the jammed paper, if there is invisible, look inside the printer. See "Paper Specifications" on the page.
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Then pull the paper gently out. 2 Open the top cover and the inner cover. SOLVING PROBLEMS 5.7 It is caught in the heat rollers. Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover). Allow the printer to cool before opening the covers. 5 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller.
Then pull the paper gently out. 2 Open the top cover and the inner cover. SOLVING PROBLEMS 5.7 It is caught in the heat rollers. Cautions: • When removing the jammed paper, be hot due to touch the heat roller (located underneath the inner cover). Allow the printer to cool before opening the covers. 5 3 Loosen the paper if it is hot and could cause burns! • The top and inner cover themselves may also be careful not to the heat roller.
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Around the Toner Cartridge 1 Open the front cover. 2 Pull the toner cartridge out and remove it from the printer. 5 3 Gently pull the paper toward you. 4 Check that there is no other paper in the printer. SOLVING PROBLEMS 5.9
Around the Toner Cartridge 1 Open the front cover. 2 Pull the toner cartridge out and remove it from the printer. 5 3 Gently pull the paper toward you. 4 Check that there is no other paper in the printer. SOLVING PROBLEMS 5.9
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..." on page 6.3. • Ensure that the recommended print side is off (see Software User's Guide and page 4.5). • Clear general printing problems (see page 5.3). • Install a new toner cartridge, and check the print quality (see Software User's Guide). • Ensure that the adjustable...paper types in the toner cartridge (see page 4.3). • Clean the inside of the printer (see page 4.6). • Adjust the print resolution from the printer properties (see page 2.4). 5.10 SOLVING PROBLEMS Ensure that the Toner Save mode is facing up when loading paper into the input tray....
..." on page 6.3. • Ensure that the recommended print side is off (see Software User's Guide and page 4.5). • Clear general printing problems (see page 5.3). • Install a new toner cartridge, and check the print quality (see Software User's Guide). • Ensure that the adjustable...paper types in the toner cartridge (see page 4.3). • Clean the inside of the printer (see page 4.6). • Adjust the print resolution from the printer properties (see page 2.4). 5.10 SOLVING PROBLEMS Ensure that the Toner Save mode is facing up when loading paper into the input tray....
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...machine may be dirty. Adjust the print resolution and the Toner Save mode in the printer properties. See "Cleaning the Inside" on the next page. • If these steps do not correct the problems, contact a service representative. See "Vertical repetitive defects" on page 4.6. • The... See "Cleaning the Inside" on page 4.6. • The paper path may indicate that the toner cartridge needs cleaning. Solving Print Quality Problems Problem Light or faded print Toner specs Solution If a vertical white streak or faded area appears on the page: • The toner supply ...
...machine may be dirty. Adjust the print resolution and the Toner Save mode in the printer properties. See "Cleaning the Inside" on the next page. • If these steps do not correct the problems, contact a service representative. See "Vertical repetitive defects" on page 4.6. • The... See "Cleaning the Inside" on page 4.6. • The paper path may indicate that the toner cartridge needs cleaning. Solving Print Quality Problems Problem Light or faded print Toner specs Solution If a vertical white streak or faded area appears on the page: • The toner supply ...
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...more pages. • The fusing assembly may be dirty. Contact a service representative. 5.12 SOLVING PROBLEMS Problem Vertical lines Solution If black vertical streaks appear on the page: • The drum inside of the printer. very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the... amount of the printer may fix the problem. • Change to a lighter weight pages. See "Installing the Toner Cartridge" on page 2.4. • Parts of background shading. • ...
...more pages. • The fusing assembly may be dirty. Contact a service representative. 5.12 SOLVING PROBLEMS Problem Vertical lines Solution If black vertical streaks appear on the page: • The drum inside of the printer. very dry (low humidity) or high humidity (higher than 80% RH) conditions can increase the... amount of the printer may fix the problem. • Change to a lighter weight pages. See "Installing the Toner Cartridge" on page 2.4. • Parts of background shading. • ...
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... be too slick. Both high temperature and humidity can cause problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties. • If characters are not too tight or ...on seams can cause paper curl. See "Paper Specifications" on page 6.3. • Ensure that have overlapping seams on page 6.3. Problem Background scatter Misformed characters Solution Background scatter results from bits of toner distributed on the printed page. • The paper may be too...
... be too slick. Both high temperature and humidity can cause problems. • If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or the printer properties. • If characters are not too tight or ...on seams can cause paper curl. See "Paper Specifications" on page 6.3. • Ensure that have overlapping seams on page 6.3. Problem Background scatter Misformed characters Solution Background scatter results from bits of toner distributed on the printed page. • The paper may be too...
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...8226; You may be dirty. See "Cleaning the Inside" on page 6.3. • Install a new toner cartridge. • If the problem persists, the printer may require repair. Because of the composition of printouts are dirty • The transfer roller may be printing on the wrong surface on the...the paper is loaded properly. • Check the paper type and quality. Install a new toner cartridge. • The printer may not meet paper specifications. Problem Wrinkles or creases Solution • Ensure that should be solid black: • If you are using transparencies, try rotating the...
...8226; You may be dirty. See "Cleaning the Inside" on page 6.3. • Install a new toner cartridge. • If the problem persists, the printer may require repair. Because of the composition of printouts are dirty • The transfer roller may be printing on the wrong surface on the...the paper is loaded properly. • Check the paper type and quality. Install a new toner cartridge. • The printer may not meet paper specifications. Problem Wrinkles or creases Solution • Ensure that should be solid black: • If you are using transparencies, try rotating the...
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... layout and remove unnecessary graphics from your job. 5 SOLVING PROBLEMS 5.15 Contact a service representative. Even if you select 600 dpi resolution, the printer automatically select 300 dpi. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may be installed improperly. Problem Solution Horizontal stripes If horizontally aligned black streaks or...
... layout and remove unnecessary graphics from your job. 5 SOLVING PROBLEMS 5.15 Contact a service representative. Even if you select 600 dpi resolution, the printer automatically select 300 dpi. See "Installing the Toner Cartridge" on page 2.4. • If the problem persists, the printer may be installed improperly. Problem Solution Horizontal stripes If horizontally aligned black streaks or...
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..., the On Line/ Error LED slowly blinks green. • If the printer is open. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. To solve the problem, see "Clearing Paper Jams" on page 5.6. • The front cover ...the paper in the Tray. • The toner cartridge is no paper in the tray. In this problem occurs, contact your job. 5.16 SOLVING PROBLEMS Troubleshooting Error Messages When the printer experiences an error, the control panel will print. Simplify the page layout and remove unnecessary graphics from your...
..., the On Line/ Error LED slowly blinks green. • If the printer is open. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error. To solve the problem, see "Clearing Paper Jams" on page 5.6. • The front cover ...the paper in the Tray. • The toner cartridge is no paper in the tray. In this problem occurs, contact your job. 5.16 SOLVING PROBLEMS Troubleshooting Error Messages When the printer experiences an error, the control panel will print. Simplify the page layout and remove unnecessary graphics from your...