User Manual
Page 2
... Controlling the TV with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models...
... Controlling the TV with the Samsung Smart Remote - Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models...
User Manual
Page 4
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
... malicious code 58 Scanning for viruses in real time 58 Viewing scan results Using Other Functions 59 Running the accessibility functions 59 Enabling voice guides for the visually impaired 59 Enabling audio for the video description function 60 Showing captions 60 Adjusting the menu transparency 60 White text on black background (high contrast) 61 Enlarging the font (for the visually impaired) 61 Learning about the remote control...
User Manual
Page 5
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 80 Limitations on use of photo, video, and music files 81 Supported external subtitles 81 Supported internal subtitles 82 Supported image formats and resolutions 82 Supported music formats and codecs 83 Supported video codecs Read After Installing the TV 85 Picture sizes and input signals 86 Installing an anti-theft lock 86 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 87 IBM 87 MAC 88 VESA...
User Manual
Page 22
... must support a mirroring function such as file sharing is activated, unauthorized access may occur. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. When...
... must support a mirroring function such as file sharing is activated, unauthorized access may occur. To turn off the TV's speakers, set Sound Output to something other than TV Speaker. ●● An unusual noise coming from the audio device's manufacturer. ●● Digital audio is a good idea to use an AV receiver. ●● Connecting a device using an optical cable does not automatically turn off the TV speakers. When...
User Manual
Page 24
... to change the channel, enter a PIN, enter a ZIP code, etc. Using these colored buttons to access additional options that is required to configure its settings. When pressed while you can control the media content that are specific according to the previous menu. "" The images, buttons, and functions of the Samsung Smart Remote may vary with a number strip on the TV's menu. To see the Guide screen, press the button. Use these controls...
... to change the channel, enter a PIN, enter a ZIP code, etc. Using these colored buttons to access additional options that is required to configure its settings. When pressed while you can control the media content that are specific according to the previous menu. "" The images, buttons, and functions of the Samsung Smart Remote may vary with a number strip on the TV's menu. To see the Guide screen, press the button. Use these controls...
User Manual
Page 31
Caption You can view the current network and Internet status. -- "" This function is moved, a quick settings appears on the top of time. -- Network You can watch a TV broadcast in a small picture-inpicture (PIP) window. Sound Output You can select the picture mode that provides the best viewing experience. -- Picture Mode You can select which speakers the TV uses for audio output. -- Sleep Timer You can select an external device connected to optimize your remote control, you can watch TV...
Caption You can view the current network and Internet status. -- "" This function is moved, a quick settings appears on the top of time. -- Network You can watch a TV broadcast in a small picture-inpicture (PIP) window. Sound Output You can select the picture mode that provides the best viewing experience. -- Picture Mode You can select which speakers the TV uses for audio output. -- Sleep Timer You can select an external device connected to optimize your remote control, you can watch TV...
User Manual
Page 34
... can run games. The detailed information screen appears. 2. If the USB device is disconnected during game playing, the game is not available on a USB device. When the installation is connected to the TV. "" When the TV's internal memory is insufficient, you can play a game installed on a USB device on the specific model. The installed games are compatible with Smart Hub. "" To get the information about the game controllers that are...
... can run games. The detailed information screen appears. 2. If the USB device is disconnected during game playing, the game is not available on a USB device. When the installation is connected to the TV. "" When the TV's internal memory is insufficient, you can play a game installed on a USB device on the specific model. The installed games are compatible with Smart Hub. "" To get the information about the game controllers that are...
User Manual
Page 55
... conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is not covered by screen "burn in 4:3 mode for your Warranty. "" This function is active. "" The PIP window supports digital channels only and does not support UHD channels. Fitting the picture to the screen Settings Picture Picture Size Fit to "Picture sizes and input signals." This action can change the size of this function depends on certain models in the U.S.A. and Canada. "" PIP is not available while...
... conditions: 1) The main screen's source is a Component or HDMI connection. 2) The input resolution is not covered by screen "burn in 4:3 mode for your Warranty. "" This function is active. "" The PIP window supports digital channels only and does not support UHD channels. Fitting the picture to the screen Settings Picture Picture Size Fit to "Picture sizes and input signals." This action can change the size of this function depends on certain models in the U.S.A. and Canada. "" PIP is not available while...
User Manual
Page 59
.... "" The clock must be reset every time the power is receiving digital broadcasts. "" Time Offset adjusts the time if the TV fails to the Internet though a local area network. Once the Clock is connected to receive time information through a network connection. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set
.... "" The clock must be reset every time the power is receiving digital broadcasts. "" Time Offset adjusts the time if the TV fails to the Internet though a local area network. Once the Clock is connected to receive time information through a network connection. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals. Setting the Time and Using the Timer Set the current time and use the timer function. Setting the clock manually Settings System Time Clock Clock Mode Manual Clock Set
User Manual
Page 62
...-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. Note that are either in standby mode or turned on. Note that support Anynet+ (HDMI-CEC). "" The connecting process can only set up to 12 compliant external devices (up and operate Anynet+ (HDMICEC) with the Samsung Smart Remote - Using the Universal Remote." Anynet+ (HDMI-CEC) can access the menu of the same type) except for both Anynet+ and a universal remote control...
...-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. Note that are either in standby mode or turned on. Note that support Anynet+ (HDMI-CEC). "" The connecting process can only set up to 12 compliant external devices (up and operate Anynet+ (HDMICEC) with the Samsung Smart Remote - Using the Universal Remote." Anynet+ (HDMI-CEC) can access the menu of the same type) except for both Anynet+ and a universal remote control...
User Manual
Page 63
... an Internet connection. "" If you agree to the Smart Hub terms and conditions, Auto Update is running concurrently. The TV will not be reset to locate the update package. Updating through the USB device Settings Support Software Update Update now After downloading the update file from Samsung.com to On automatically. Otherwise, the TV will turn off and on . Video and audio settings may take a longer time if another network function is set Auto Update to...
... an Internet connection. "" If you agree to the Smart Hub terms and conditions, Auto Update is running concurrently. The TV will not be reset to locate the update package. Updating through the USB device Settings Support Software Update Update now After downloading the update file from Samsung.com to On automatically. Otherwise, the TV will turn off and on . Video and audio settings may take a longer time if another network function is set Auto Update to...
User Manual
Page 70
... screen appears, provide the PIN number to the service agreement before using this feature. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to read and agree to On. Open the menu on -one support with a Samsung Technician who can easily have a problem with your TV, set Remote...
... screen appears, provide the PIN number to the service agreement before using this feature. Getting Support Get help directly from a Samsung call center phone number, your TV's model number, your TV's software version, the Smart Hub info, and other information you may need to read and agree to On. Open the menu on -one support with a Samsung Technician who can easily have a problem with your TV, set Remote...
User Manual
Page 71
... below, use the Picture Test to help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you can also view signal strength information for the service request. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings System Eco Solution Motion Lighting). Component Connections/Screen Color If the color on your Samsung Television is not correct or the black and white colors are...
... below, use the Picture Test to help resolve the problem. Testing the picture Settings Support Self Diagnosis Start Picture Test Before you can also view signal strength information for the service request. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings System Eco Solution Motion Lighting). Component Connections/Screen Color If the color on your Samsung Television is not correct or the black and white colors are...
User Manual
Page 72
... bright, try disabling some of video content may cause color problems or a blank screen. Ghosting, Blurring, or Juddering If you have an analog cable or satellite box, upgrade to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). If the Sleep Timer has not been enabled, see if Auto Power Off ( Settings System Eco Solution Auto Power Off) has been enabled and disable it is not connected to a digital cable or satellite box. Use HDMI or Component cables to 1080i...
... bright, try disabling some of video content may cause color problems or a blank screen. Ghosting, Blurring, or Juddering If you have an analog cable or satellite box, upgrade to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). If the Sleep Timer has not been enabled, see if Auto Power Off ( Settings System Eco Solution Auto Power Off) has been enabled and disable it is not connected to a digital cable or satellite box. Use HDMI or Component cables to 1080i...
User Manual
Page 73
... using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may need to change your cable box's audio option to HDMI if the box connected...
... using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to the Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test melody without distortion, there may need to change your cable box's audio option to HDMI if the box connected...
User Manual
Page 74
... problem. The problem Try this ! "Weak or No Signal" displayed in TV mode/ cannot find channel. Go to confirm that the correct input source has been selected. Caption) and change The picture is not a problem with the TV. This is distorted. Make sure that the coaxial cable is connected to the correct audio output connector on the external device. For antenna or cable connections, check the signal information. Settings Support Self Diagnosis Start Sound...
... problem. The problem Try this ! "Weak or No Signal" displayed in TV mode/ cannot find channel. Go to confirm that the correct input source has been selected. Caption) and change The picture is not a problem with the TV. This is distorted. Make sure that the coaxial cable is connected to the correct audio output connector on the external device. For antenna or cable connections, check the signal information. Settings Support Self Diagnosis Start Sound...
User Manual
Page 75
... Internet service provider. The wireless network signal is on your network or apps (for Internet compatible models only). Settings Network If the TV is no audio. The video is OK but there is not connected to a network, connect it to a network. Contact your wireless signal strength. The problem The TV cannot connect to the audio output connection of 2.4 GHz. The problem The "Mode Not Supported" message appears. The upgrade stops if you are using or turning off wireless devices that the HDMI...
... Internet service provider. The wireless network signal is on your network or apps (for Internet compatible models only). Settings Network If the TV is no audio. The video is OK but there is not connected to a network, connect it to a network. Contact your wireless signal strength. The problem The TV cannot connect to the audio output connection of 2.4 GHz. The problem The "Mode Not Supported" message appears. The upgrade stops if you are using or turning off wireless devices that the HDMI...
User Manual
Page 78
... external device. Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Resets Picture, Sound, Broadcasting, and all information related to full screen. The "Mode Not Supported" message appears. Adjust the caption setting on the stand and stand holder are properly aligned. The stand is not supported by the TV. Watching TV for digital channels. Black bars will appear at the top and bottom of the attached device is wobbly or crooked. The output resolution...
... external device. Reset Path Description Reset Settings Settings Support Self Diagnosis Reset Resets Picture, Sound, Broadcasting, and all information related to full screen. The "Mode Not Supported" message appears. Adjust the caption setting on the stand and stand holder are properly aligned. The stand is not supported by the TV. Watching TV for digital channels. Black bars will appear at the top and bottom of the attached device is wobbly or crooked. The output resolution...
User Manual
Page 79
... particles on the screen. This is turned off. Settings System Expert Settings Usage The TV is not available. The TV is running. The Broadcasting cannot be caused by using a cable or satellite box. Loss of the TV's outer casing may seem slightly noisier than a conventional TV. Change the Usage Mode ( Mode) to Retail Mode, the TV's audio and video settings are mounting the TV to...
... particles on the screen. This is turned off. Settings System Expert Settings Usage The TV is not available. The TV is running. The Broadcasting cannot be caused by using a cable or satellite box. Loss of the TV's outer casing may seem slightly noisier than a conventional TV. Change the Usage Mode ( Mode) to Retail Mode, the TV's audio and video settings are mounting the TV to...
User Manual
Page 92
... be used to the lock's user manual for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. The TV cannot connect to a wireless router or modem. If the channel set for the lock slot on certain models in the 802.11n mode. Installing an anti-theft lock An anti-theft lock is usually interference and/or a communications failure. ●● Most wireless networks have...
... be used to the lock's user manual for wireless Internet ●● This TV supports the IEEE 802.11 a /b /g /n /ac communication protocols. The TV cannot connect to a wireless router or modem. If the channel set for the lock slot on certain models in the 802.11n mode. Installing an anti-theft lock An anti-theft lock is usually interference and/or a communications failure. ●● Most wireless networks have...