Operating Instructions
Page 3
... in this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for explanations on which country you are relevant to what you want to do with , or...
... in this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for explanations on which country you are relevant to what you want to do with , or...
Operating Instructions
Page 102
... 2 11 6 14 0 14 1 14 3 15 0, 1, 2 15 5 17 2 Item 0 Substitute the reception when the machine cannot print (because all paper trays have run out of paper, toner is empty, or all messages except those from only specified senders Page reduction when printing Off Use both e-mail notification and Off printed reports to...
... 2 11 6 14 0 14 1 14 3 15 0, 1, 2 15 5 17 2 Item 0 Substitute the reception when the machine cannot print (because all paper trays have run out of paper, toner is empty, or all messages except those from only specified senders Page reduction when printing Off Use both e-mail notification and Off printed reports to...
Operating Instructions
Page 126
... end. The default setting is cancelled. ❖ Memory Usage You can select this to paper size or resolution. The default setting is On. 118 If Toner Saving is set to have an error report printed when a printer or memory error occurs. The default setting is Off. ❖ Auto Continue You can...
... end. The default setting is cancelled. ❖ Memory Usage You can select this to paper size or resolution. The default setting is On. 118 If Toner Saving is set to have an error report printed when a printer or memory error occurs. The default setting is Off. ❖ Auto Continue You can...
Operating Instructions
Page 127
...Printer) Driver / Command or Machine Settings, has priority for determining the paper size for the bypass tray. The default setting is Off. 119 System ❖ Toner Saving You can set to switch the paper tray. The default setting is A4 (Metric version) / 81/2 × 11 (Inch version) 5 ❖...Specify whether to Off, original images are always rotated by 180 degrees. The default setting is PCL. ❖ Tray Switching You can save toner. When set to Auto Detect, the machine detects a letterhead or preprinted paper automatically, and does not rotate the image. When set to ...
...Printer) Driver / Command or Machine Settings, has priority for determining the paper size for the bypass tray. The default setting is Off. 119 System ❖ Toner Saving You can set to switch the paper tray. The default setting is A4 (Metric version) / 81/2 × 11 (Inch version) 5 ❖...Specify whether to Off, original images are always rotated by 180 degrees. The default setting is PCL. ❖ Tray Switching You can save toner. When set to Auto Detect, the machine detects a letterhead or preprinted paper automatically, and does not rotate the image. When set to ...
Troubleshooting Guide
Page 1
Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this manual carefully before you use , be sure to read the Safety Information in "About This Machine" before using the machine. For safe and correct use this machine and keep it handy for future reference.
Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this manual carefully before you use , be sure to read the Safety Information in "About This Machine" before using the machine. For safe and correct use this machine and keep it handy for future reference.
Troubleshooting Guide
Page 2
...shown above. For details about power source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might be responsible for quick reference. Keep this manual might not be optional. ...Notes: Some illustrations in some countries. For details, please contact your local dealer. Notes: The model names of parts other than genuine parts from the use genuine toner...
...shown above. For details about power source, see "Machine Types", About This Machine.) • Type 1: MP 1600/Aficio MP 1600/IS 2316 • Type 2: MP 2000/Aficio MP 2000/IS 2320 Certain types might be responsible for quick reference. Keep this manual might not be optional. ...Notes: Some illustrations in some countries. For details, please contact your local dealer. Notes: The model names of parts other than genuine parts from the use genuine toner...
Troubleshooting Guide
Page 3
... to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. It also explains the control panel, preparation procedures for using the...
... to this manual for explanations on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to replace paper, toner, and other consumables. ❖ Security Reference This manual is for administrators of the machine. It also explains the control panel, preparation procedures for using the...
Troubleshooting Guide
Page 6
...When a Message Is Displayed on the Display Panel 56 When a Message Is Displayed on the Client Computer 60 6. Adding Paper and Replacing Toner Loading Paper ...65 Loading Paper into the Paper Trays 65 Loading Paper into the Optional Paper Tray Unit 67 Orientation-Fixed Paper or Two-... Size in the Paper Tray 71 Changing a Paper Size in the Optional Paper Tray Unit 79 Adding Toner...84 Replacing Toner...85 Sending Fax Messages When Toner Has Run Out 86 Waste Toner...86 Replacing the Transmission Stamp Cartridge 87 7. Troubleshooting When Using the Scanner Function When Scanning Is Not ...
...When a Message Is Displayed on the Display Panel 56 When a Message Is Displayed on the Client Computer 60 6. Adding Paper and Replacing Toner Loading Paper ...65 Loading Paper into the Paper Trays 65 Loading Paper into the Optional Paper Tray Unit 67 Orientation-Fixed Paper or Two-... Size in the Paper Tray 71 Changing a Paper Size in the Optional Paper Tray Unit 79 Adding Toner...84 Replacing Toner...85 Sending Fax Messages When Toner Has Run Out 86 Waste Toner...86 Replacing the Transmission Stamp Cartridge 87 7. Troubleshooting When Using the Scanner Function When Scanning Is Not ...
Troubleshooting Guide
Page 9
... p.89 "Clearing Misfeeds". h: Error indicator B: Load Paper indicator D: Add Toner indicator Appears when there is a misfeed, a cover is left open, or another problem occurs. Appears when paper-out condition occurs. See p.65 "Loading Paper". Indicators ... As Wanted This section describes basic troubleshooting procedures that light up when the machine requires the user to all functions of this machine. Appears when toner runs out.
... p.89 "Clearing Misfeeds". h: Error indicator B: Load Paper indicator D: Add Toner indicator Appears when there is a misfeed, a cover is left open, or another problem occurs. Appears when paper-out condition occurs. See p.65 "Loading Paper". Indicators ... As Wanted This section describes basic troubleshooting procedures that light up when the machine requires the user to all functions of this machine. Appears when toner runs out.
Troubleshooting Guide
Page 10
... Panel Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the beep alert might need replenishing. Machine... or ARDF. Note ❒ Users cannot mute the machine's beep alerts. Single short beep. Paper might have jammed or toner might continue, even after normal status has resumed. Reference For details about machine conditions. five times. Beep pattern Meaning Cause Two long beeps.
... Panel Tone The following table explains the various beep patterns that the machine produc- 1 es to alert users of a paper jam or toner request, if the machine's covers are opened and closed repeatedly within a short space of time, the beep alert might need replenishing. Machine... or ARDF. Note ❒ Users cannot mute the machine's beep alerts. Single short beep. Paper might have jammed or toner might continue, even after normal status has resumed. Reference For details about machine conditions. five times. Beep pattern Meaning Cause Two long beeps.
Troubleshooting Guide
Page 12
... problems and messages. The display is difficult Screen contrast is turned off . Turn on the operation switch or ed within 2 minutes, contact your change the toner bottle. Although the copier screen appears when the machine is off . Adjust the screen's contrast so that you If the machine does not get ready...
... problems and messages. The display is difficult Screen contrast is turned off . Turn on the operation switch or ed within 2 minutes, contact your change the toner bottle. Although the copier screen appears when the machine is off . Adjust the screen's contrast so that you If the machine does not get ready...
Troubleshooting Guide
Page 19
... too dark or The correct paper type settings too light. Copies contain blots or The paper is too dark. are patchy. Use of non-recommended toner can damage the machine's internal components. original image is copied. Use paper that has been stored in loss of print quality and other problems. The... matches the paper type set on special paper, check its surface carefully. See "Copy Paper", About This Machine. Printing on a level surface. Use manufacturer-genuine toner. Adjust the image density.
... too dark or The correct paper type settings too light. Copies contain blots or The paper is too dark. are patchy. Use of non-recommended toner can damage the machine's internal components. original image is copied. Use paper that has been stored in loss of print quality and other problems. The... matches the paper type set on special paper, check its surface carefully. See "Copy Paper", About This Machine. Printing on a level surface. Use manufacturer-genuine toner. Adjust the image density.
Troubleshooting Guide
Page 20
Adjust the image density. The paper is pro- Add toner. See p.84 "Adding Toner". Place originals correctly. See p.97 "Maintain- Copies are too light. A moiré pattern is damp or rough. Place the print on the exposure glass in ... paper size. The exposure glass or scanning Clean them . glass is almost empty. ing copies. Copies are not The original is not placed correctly. The toner bottle is dirty. copied. Leave the exposure glass cover, ADF or ARDF open when copying. 14 Also, use pasted originals. Parts of images are too...
Adjust the image density. The paper is pro- Add toner. See p.84 "Adding Toner". Place originals correctly. See p.97 "Maintain- Copies are too light. A moiré pattern is damp or rough. Place the print on the exposure glass in ... paper size. The exposure glass or scanning Clean them . glass is almost empty. ing copies. Copies are not The original is not placed correctly. The toner bottle is dirty. copied. Leave the exposure glass cover, ADF or ARDF open when copying. 14 Also, use pasted originals. Parts of images are too...
Troubleshooting Guide
Page 36
... machine failed to print received fax documents. If this happened when the Re- • Load paper into the paper tray. per or toner might have run out. See p.65 "Loading Paper". Troubleshooting When Using the Facsimile Function Problem Cause Solution Cannot cancel a Memo- ry ...Transmission. Press the {Clear/Stop} key. simile Reference. See p.85 "Replacing Toner". correct. The document is being sent or it is impossible during scanning. Press the {Clear/Stop} key. group. See "Registering Names to ...
... machine failed to print received fax documents. If this happened when the Re- • Load paper into the paper tray. per or toner might have run out. See p.65 "Loading Paper". Troubleshooting When Using the Facsimile Function Problem Cause Solution Cannot cancel a Memo- ry ...Transmission. Press the {Clear/Stop} key. simile Reference. See p.85 "Replacing Toner". correct. The document is being sent or it is impossible during scanning. Press the {Clear/Stop} key. group. See "Registering Names to ...
Troubleshooting Guide
Page 38
... is dirty. are spotty. Check the paper loaded on the paper tray or bypass tray matches the paper type set too low. Use only toner bottles recom- function. 3 Background of print may not be printed or displayed correctly. the page appear. ARDF is too dark The correct paper...in the Address Book using moist, rough, or processed paper, areas of received Image density is too thin. mended by the supplier. ing the toner bottle may not be fully reproduced. See "Image images appears dirty. Printed or sent images The exposure glass, ADF or are not made. Received...
... is dirty. are spotty. Check the paper loaded on the paper tray or bypass tray matches the paper type set too low. Use only toner bottles recom- function. 3 Background of print may not be printed or displayed correctly. the page appear. ARDF is too dark The correct paper...in the Address Book using moist, rough, or processed paper, areas of received Image density is too thin. mended by the supplier. ing the toner bottle may not be fully reproduced. See "Image images appears dirty. Printed or sent images The exposure glass, ADF or are not made. Received...
Troubleshooting Guide
Page 52
... STAR Program", About This Machine. Troubleshooting When Using the Printer Function Problem Cause Solution Image is failed or cancelled data remaining. Use of non-recommended toner can result in printer properties is not configured when bidirectional transmission is so much time to large or com- display. Data transmis- Check whether there... those set using the display panel. Characters differ The loaded pa- The option setup in loss of print quality and other problems. Use manufacturer-genuine toner.
... STAR Program", About This Machine. Troubleshooting When Using the Printer Function Problem Cause Solution Image is failed or cancelled data remaining. Use of non-recommended toner can result in printer properties is not configured when bidirectional transmission is so much time to large or com- display. Data transmis- Check whether there... those set using the display panel. Characters differ The loaded pa- The option setup in loss of print quality and other problems. Use manufacturer-genuine toner.
Troubleshooting Guide
Page 71
... into the Paper Trays This procedure explains how to select the paper size with User Tools and the paper size selector. Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to all the machine's functions.
... into the Paper Trays This procedure explains how to select the paper size with User Tools and the paper size selector. Adding Paper and Replacing Toner This chapter describes troubleshooting procedures that are applicable to all the machine's functions.
Troubleshooting Guide
Page 72
Note ❒ Fan the paper before loading. ❒ For details about loading paper of paper are flush, and load the paper. Adding Paper and Replacing Toner C Press the metal plate down until it clicks. ZENY300E D Make sure the edges of the deck of a size not selectable with the paper size selectors in until it stops. Reference p.71 "Changing the Paper Size" 66 F Push the paper tray in Paper Trays, see "Changing the Paper Size". Check that the top of the stack is not higher than the limit mark inside the tray. 6 ASB003S E Position the end fence flush against the paper.
Note ❒ Fan the paper before loading. ❒ For details about loading paper of paper are flush, and load the paper. Adding Paper and Replacing Toner C Press the metal plate down until it clicks. ZENY300E D Make sure the edges of the deck of a size not selectable with the paper size selectors in until it stops. Reference p.71 "Changing the Paper Size" 66 F Push the paper tray in Paper Trays, see "Changing the Paper Size". Check that the top of the stack is not higher than the limit mark inside the tray. 6 ASB003S E Position the end fence flush against the paper.
Troubleshooting Guide
Page 74
...", General Settings Guide. Select [On] in [Orientation] under Copier Features, and then place the original and paper as shown below : 68 Adding Paper and Replacing Toner Orientation-Fixed Paper or Two-Sided Paper The following describes paper with the printer function, placing orientation is L, place originals as shown below .
...", General Settings Guide. Select [On] in [Orientation] under Copier Features, and then place the original and paper as shown below : 68 Adding Paper and Replacing Toner Orientation-Fixed Paper or Two-Sided Paper The following describes paper with the printer function, placing orientation is L, place originals as shown below .
Troubleshooting Guide
Page 76
This setting is only available when the printer/scanner and fax units are installed. Adding Paper and Replacing Toner • For MFP 6 ASB002S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for "Paper Type" of the paper tray you want to use. See "Tray Paper Settings", General Settings Guide. 70
This setting is only available when the printer/scanner and fax units are installed. Adding Paper and Replacing Toner • For MFP 6 ASB002S Note ❒ In [Tray Paper Settings] under [System Settings], specify [Letterhead] for "Paper Type" of the paper tray you want to use. See "Tray Paper Settings", General Settings Guide. 70