Ricoh Aficio MP C6501SP Support Question
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Question posted by LisaRojas on October 28th, 2011
Low Toner Light
We are consistently getting a low toner notification even when the toner container is full.
Current Answers
Answer #1: Posted by freginold on December 23rd, 2011 8:33 AM
There are many sensors inside the copier that detect when toner is present, or the amount of toner present. One of these sensors could be faulty, or there could be a problem with either the toner transport or development sections of the copier. Is it always the same color toner that is showing as low? You will probably want to have a Ricoh service technician take a look at the copier to see what's going on with it, as there are many different things that could cause the low toner light to keep coming on.
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