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Ricoh Aficio MP C6501SP Support Question

Ricoh Aficio MP C6501SP Support Question

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Question posted by LisaRojas on October 28th, 2011

Low Toner Light

We are consistently getting a low toner notification even when the toner container is full.

Current Answers

Answer #1: Posted by freginold on December 23rd, 2011 8:33 AM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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There are many sensors inside the copier that detect when toner is present, or the amount of toner present.  One of these sensors could be faulty, or there could be a problem with either the toner transport or development sections of the copier.  Is it always the same color toner that is showing as low?  You will probably want to have a Ricoh service technician take a look at the copier to see what's going on with it, as there are many different things that could cause the low toner light to keep coming on.

Related Ricoh Aficio MP C6501SP Manual Pages

Quick Start Guide - Page 1

www.ricoh-usa.com Ricoh Product Line Segment 2 thru 6 MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 11

... before sending. For manual email entry Program email destinations into one touch buttons. Groups and individual addresses can be programmed. Add subject heading. Set up notification when your email is opened. One or two sided original. Scanner Display Panel Options Check file status. Set sender from list of registered users. * JPEG...
Quick Start Guide - Page 12

Select [E-mail] or [Folder] Tab 3. Your display may vary depending on Glass 5. Press [Start] (Note: Screenshots are provided for reference purposes only. Place Originals in Feeder or on your operating system and device.) Select destination [email address or folder location 4. Basic Scanning 1. At copier Screen Press [Scanner] 2.
Quick Start Guide - Page 13

Drop Out Color From Documents Select Document Types Check file status. (Note: Screenshots are provided for Documents Preview scan before sending. Scanning Options for reference purposes only. Your display may vary depending on your operating system and device.)
Troubleshooting Guide - Page 2

Replacing Toner - Clearing Paper Jams - Replacing Staples - Loading Paper - Cleaning Glass Platen and Lid Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Trouble Shooting • Maintenance -
Troubleshooting Guide - Page 3

Open the front cover of the machine. 2. Replacing Toner B/W 1. Take the new toner bottle from the box.
Troubleshooting Guide - Page 6

...•OHP transparencies •Thick originals, such as postcards, and flimsy originals of low stiffness Contact your service representative. Originals Not Suitable for issues regarding the document feeder if...caution and care when cleaning, handling or using the document feeder. If such substances get inside the machine or melt plastic parts, machine failure will cause damage and machine ...
Troubleshooting Guide - Page 7

Other parts should only be reduced. If such substances get inside the machine or melt plastic parts, a failure will occur. • Do not clean parts other than those explicitly specified in this manual. Clean these ...
Troubleshooting Guide - Page 9

Remove the outer cap. But do not remove the inner cap of the toner bottle. 3. Hold the bottle horizontally, and then shake it five or six times without removing the outer cap. 4.
Troubleshooting Guide - Page 10

5. Push it is at 90°. 6. Insert the new toner bottle. Pull the lever out toward you, until it in until the green lever clicks.
Troubleshooting Guide - Page 11

Close the front cover of the machine. 7. Return the lever under the toner bottle to its original position 8.
Troubleshooting Guide - Page 12

... A4 5% charts, but the actual number of quality and functionality. If you do, toner becomes damaged and print quality might be reduced. • Our products are engineered to light for a long time. Precautions • Do not expose the toner bottle to meet the highest standards of pages will vary depending on paper type...
Troubleshooting Guide - Page 13

Instructions are located on inside of front door, on the toner box And on copier panel. Follow directions carefully and only add toner when indicated on copier panel. Color Device Copier panel will indicate when toner is low and which color needs to be Replaced. Changing Toner -
Troubleshooting Guide - Page 14

Replacing Toner Cartridges Note: Copier Panel will indicate when toner requires replacement and which color needs to be replaced. • Open the front cover of the machine. • Pull out the toner cartridge slowly. • • Remove new toner cartridge from the box. •
Troubleshooting Guide - Page 15

Replacing Toner • Hold the toner cartridge and shake it carefully. Check the orientation of the machine. Peel off the seal. Close the front cover of the toner cartridge and insert it five or six times.
Troubleshooting Guide - Page 16

... instructions are also located inside the door of a paper mis-feed, toner or replacement situation, etc., the animated Guidance provides clear, step-by-step... Control Panel Designed For Real-World Users User Interface (UI) In the event of the copier, the finisher and toner replacement bottle. Remove the paper in a straight path to avoid paper tearing which will cause further paper jams. The...
Troubleshooting Guide - Page 17

Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001
User Guide - Page 5

... Generation Copy For originals that are five original types available: Text For originals that contain mainly text or printed characters. Text / Photo For originals that are printed on ... developed photographs • Printed Photo: • Use when copying photographs or pictures that contain both text and photographs or pictures. Select your Original document type You may also select ...
User Guide - Page 6

... pages in the document feeder and requiring the same copy number count per page to maintain page order - STACK - When a finisher is installed with the device the machine will output the document in landscape orientation and the other tray loaded with 8.5x11 paper in the Sort/Shift Sort order, separating the...
User Guide - Page 60

...via Email: In addition to the inbound paperless fax to SAF/HDD, the Aficio MP 6001/MP 7001/ • MP 8001/MP 9001 Series' have the ability to forward all incoming faxes directly to an ... • ■ Address Book Import/Export: Data can create personalized fax cover sheets that may contain the company logo, slogan, • To, From, and Comments areas. Enhanced Fax Capabilities •...

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