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Troubleshooting Indicators...149 When an Indicator for the [Check Status] Key Is Lit 150 Panel Tone...152 When You Have Problems Operating the Machine 153 When Print Results Are Not Satisfactory...161 Checking Whether the Print-heads Scratch the Paper 161 Checking Whether a Nozzle is Clogged ...
Troubleshooting Indicators...149 When an Indicator for the [Check Status] Key Is Lit 150 Panel Tone...152 When You Have Problems Operating the Machine 153 When Print Results Are Not Satisfactory...161 Checking Whether the Print-heads Scratch the Paper 161 Checking Whether a Nozzle is Clogged ...
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... [Check] displays an error message or the corresponding function screen. Status icons Each icon that cause the indicator to light: 150 The following table explains problems that can be used . Stat] tab Indicates the status of each function in the machine or a function, press [Check] to display the [Check Status] screen...
... [Check] displays an error message or the corresponding function screen. Status icons Each icon that cause the indicator to light: 150 The following table explains problems that can be used . Stat] tab Indicates the status of each function in the machine or a function, press [Check] to display the [Check Status] screen...
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... the indicator is no paper left. Then check the displayed message, and take appropriate action. When an Indicator for the [Check Status] Key Is Lit Problem Documents and reports do not print out. For details about loading paper, see "Interface Settings", Connecting the Machine/ System Settings . • For details about how...
... the indicator is no paper left. Then check the displayed message, and take appropriate action. When an Indicator for the [Check Status] Key Is Lit Problem Documents and reports do not print out. For details about loading paper, see "Interface Settings", Connecting the Machine/ System Settings . • For details about how...
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... Panel/screen input accepted. Panel/screen input rejected. Job completed successfully. Soft alert An auto reset was pressed. For details about left originals and other problems have occurred. • Users cannot mute the machine's beep alerts. Machine has warmed up and is empty. Strong alert The machine requires user attention because...
... Panel/screen input accepted. Panel/screen input rejected. Job completed successfully. Soft alert An auto reset was pressed. For details about left originals and other problems have occurred. • Users cannot mute the machine's beep alerts. Machine has warmed up and is empty. Strong alert The machine requires user attention because...
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...; The machine is communicating with external equipment. • Wait a little longer. The display is in Low Power Touch the display panel or press one Mode. Problem Causes Solutions The [Printer] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is communicating... the machine is turned on the control panel to cancel Sleep Mode. 153 of the keys on using the main power switch. When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common...
...; The machine is communicating with external equipment. • Wait a little longer. The display is in Low Power Touch the display panel or press one Mode. Problem Causes Solutions The [Printer] or [Scanner] icon does not appear on the [Home] screen even though the copier screen appears when the machine is communicating... the machine is turned on the control panel to cancel Sleep Mode. 153 of the keys on using the main power switch. When You Have Problems Operating the Machine When You Have Problems Operating the Machine This section describes common...
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... is still not ready in 10 minutes, contact your service representative. If the machine is still not ready in 5 minutes, contact your service representative. Troubleshooting Problem Nothing happens when the [Check Status] key or the [Energy Saver] key is warming up. • Wait until the message disappears. Causes The main power...
... is still not ready in 10 minutes, contact your service representative. If the machine is still not ready in 5 minutes, contact your service representative. Troubleshooting Problem Nothing happens when the [Check Status] key or the [Energy Saver] key is warming up. • Wait until the message disappears. Causes The main power...
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... can be stored on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. When You Have Problems Operating the Machine Problem Causes Solutions "Please wait." appears. Wait for the machine to store scanned file?" The user code entry screen is not ready in 10 minutes...
... can be stored on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type. When You Have Problems Operating the Machine Problem Causes Solutions "Please wait." appears. Wait for the machine to store scanned file?" The user code entry screen is not ready in 10 minutes...
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Enter your Login User Name and Login Password. "Authentication has failed." continues to set does not have permission for permissions, see Security Guide . Troubleshooting Problem Causes Solutions The Authentication screen appears. appears. authentication. The logged in user name For details about how to be displayed even though you have the ...
Enter your Login User Name and Login Password. "Authentication has failed." continues to set does not have permission for permissions, see Security Guide . Troubleshooting Problem Causes Solutions The Authentication screen appears. appears. authentication. The logged in user name For details about how to be displayed even though you have the ...
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... Open" remains displayed. The magnet that are still open and close it remains until you open . The paper is currently displayed. When You Have Problems Operating the Machine Problem Causes Solutions The paper cannot be easily loaded into the paper bypass location, see "Loading Paper", Paper Specifications and Adding Paper . After removing...
... Open" remains displayed. The magnet that are still open and close it remains until you open . The paper is currently displayed. When You Have Problems Operating the Machine Problem Causes Solutions The paper cannot be easily loaded into the paper bypass location, see "Loading Paper", Paper Specifications and Adding Paper . After removing...
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... that the curled edges face downward. The paper is full. 9. You may have loaded the paper incorrectly. Ink has run out. Misfeeds occur frequently. Troubleshooting Problem Causes Solutions Original images are disabled if only one of the paper. Misfeeds occur frequently. Load paper into the Paper Bypass Location", Paper Specifications and...
... that the curled edges face downward. The paper is full. 9. You may have loaded the paper incorrectly. Ink has run out. Misfeeds occur frequently. Troubleshooting Problem Causes Solutions Original images are disabled if only one of the paper. Misfeeds occur frequently. Load paper into the Paper Bypass Location", Paper Specifications and...
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... torn paper is turned off . For details about removing jammed paper, see "Changing the Paper Size", Paper Specifications and Adding Paper . When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. For details about how to change the paper size, see "Removing Jammed Paper", Troubleshooting . • Select a proper paper...
... torn paper is turned off . For details about removing jammed paper, see "Changing the Paper Size", Paper Specifications and Adding Paper . When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. For details about how to change the paper size, see "Removing Jammed Paper", Troubleshooting . • Select a proper paper...
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..., and then perform the adjustment again. Use Limit.], see Security Guide . • To view the status of paper type or paper size problems, use limitations will be JPEG. For details about recommended paper, see [Print Job History]. Use Limit.] is in "Document Server". And then...a print job, see "Recommended Paper", Paper Specifications and Adding Paper . 160 "The image data size is not valid. 9. Troubleshooting Problem Cannot use limitations. appears. Specify the supported. For details about specifying [Print Volum. Performing an adjustment fails.
..., and then perform the adjustment again. Use Limit.], see Security Guide . • To view the status of paper type or paper size problems, use limitations will be JPEG. For details about recommended paper, see [Print Job History]. Use Limit.] is in "Document Server". And then...a print job, see "Recommended Paper", Paper Specifications and Adding Paper . 160 "The image data size is not valid. 9. Troubleshooting Problem Cannot use limitations. appears. Specify the supported. For details about specifying [Print Volum. Performing an adjustment fails.
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When Print Results Are Not Satisfactory When Print Results Are Not Satisfactory If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of paper, images to be printed, or ...
When Print Results Are Not Satisfactory When Print Results Are Not Satisfactory If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the condition of paper, images to be printed, or ...
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9. Troubleshooting 7. This should resolve the problem. Then, print the test pattern and check the result. If the pattern is still patchy, contact your service representative. • For details about printing the test pattern, see p.163 "Print Nozzle Check Pattern". • For details about head cleaning, see p.166 "Flush Print-heads". 162 If the test pattern is still patchy, leave the machine for about head flushing, see p.165 "Clean Print-heads". • For details about eight hours.
9. Troubleshooting 7. This should resolve the problem. Then, print the test pattern and check the result. If the pattern is still patchy, contact your service representative. • For details about printing the test pattern, see p.163 "Print Nozzle Check Pattern". • For details about head cleaning, see p.166 "Flush Print-heads". 162 If the test pattern is still patchy, leave the machine for about head flushing, see p.165 "Clean Print-heads". • For details about eight hours.
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...in the Document Server, press [Yes]. • If you want to check the number of pages per user, see p.153 "When You Have Problems Operating the Machine". The number of scanned pages exceeds the capacity per file of the Document Server. • If you do not want because ...Message Causes Solutions "Cannot detect original size." "Check paper size." "Exceeded the maximum number of the paper type, paper size or paper capacity problems, use Auto Paper Select mode or the Auto Reduce / Enlarge function. When Messages Are Displayed on the Control Panel When Messages Are Displayed on ...
...in the Document Server, press [Yes]. • If you want to check the number of pages per user, see p.153 "When You Have Problems Operating the Machine". The number of scanned pages exceeds the capacity per file of the Document Server. • If you do not want because ...Message Causes Solutions "Cannot detect original size." "Check paper size." "Exceeded the maximum number of the paper type, paper size or paper capacity problems, use Auto Paper Select mode or the Auto Reduce / Enlarge function. When Messages Are Displayed on the Control Panel When Messages Are Displayed on ...
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...off the main power switch, and then back on . • The settings are not updated although the unit is inserted correctly. "Hardware Problem: HDD" An error has occurred in the Ethernet interface. The machine is displayed. Printing was temporarily suspended because [Job Operation] or the... [Stop] key was turned on again. "Hardware Problem: Ethernet" An error has occurred in the hard disk. You cannot use the control panel while this message is waiting for print data...
...off the main power switch, and then back on . • The settings are not updated although the unit is inserted correctly. "Hardware Problem: HDD" An error has occurred in the Ethernet interface. The machine is displayed. Printing was temporarily suspended because [Job Operation] or the... [Stop] key was turned on again. "Hardware Problem: Ethernet" An error has occurred in the hard disk. You cannot use the control panel while this message is waiting for print data...
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...driver settings are correct, and then load paper of the size selected in the printer driver into the paper input location. "Hardware Problem: Wireless Card" The wireless LAN board can also be accessed, but an error was detected. Select another tray from the following ... appears again, contact your service representative. For details about how to continue printing, or cancel a print job. Troubleshooting Message Causes Solutions "Hardware Problem: USB" An error has occurred in n. Turn off the main power switch, and then confirm the wireless LAN board is placed at n.) ...
...driver settings are correct, and then load paper of the size selected in the printer driver into the paper input location. "Hardware Problem: Wireless Card" The wireless LAN board can also be accessed, but an error was detected. Select another tray from the following ... appears again, contact your service representative. For details about how to continue printing, or cancel a print job. Troubleshooting Message Causes Solutions "Hardware Problem: USB" An error has occurred in n. Turn off the main power switch, and then confirm the wireless LAN board is placed at n.) ...
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... size of the paper in the paper input location does not match the paper size specified in the font settings. To check your service representative. "Problem: Printer Font Error" An error has occurred in the printer driver. You have the privileges to delete, see Security Guide . Please wait. Specified destination(s) or...
... size of the paper in the paper input location does not match the paper size specified in the font settings. To check your service representative. "Problem: Printer Font Error" An error has occurred in the printer driver. You have the privileges to delete, see Security Guide . Please wait. Specified destination(s) or...
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...user action.) There is no device certificate (PDF with digital signature) must be installed. "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. For details about how to install a device certificate (S/ MIME), see Security ... with the Digital Signature's device certificate. "The Digital Signature's device certificate is invalid. "XXX cannot be YYY because there is a problem with digital signature), see Security Guide . "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not ...
...user action.) There is no device certificate (PDF with digital signature) must be installed. "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. For details about how to install a device certificate (S/ MIME), see Security ... with the Digital Signature's device certificate. "The Digital Signature's device certificate is invalid. "XXX cannot be YYY because there is a problem with digital signature), see Security Guide . "XXX cannot be YYY because the device certificate used for the S/ MIME signature is not ...
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... are using halftone or high resolution. Authentication, see "Relationship between scan settings, see Security Guide . For details about User Code Consult your system codes. The problem may also be due to the network correctly. • Disable the client computer's own firewall. administrator." Please use version 1.1 or higher." insufficient. • Reset the...
... are using halftone or high resolution. Authentication, see "Relationship between scan settings, see Security Guide . For details about User Code Consult your system codes. The problem may also be due to the network correctly. • Disable the client computer's own firewall. administrator." Please use version 1.1 or higher." insufficient. • Reset the...