User Guide
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...Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper...for Printing Copies 250 Specifying the Tray for Printing Faxes 251 Specifying the Tray Priority for the Printer Function 252 Configuring Toner Saver Mode 253 Registering Destinations 254 Restricting Machine Functions According to User 255 Printing Reports 256 Configuring the Network Settings ...
...Copier Problems 286 Scanner Problems 287 Fax Problems ...288 Error and Status Messages on the Screen 291 Replacing Print Cartridges 299 Replacing the Waste Toner Bottle 304 vi Troubleshooting Overview ...269 Common Problems 270 Paper Feed Problems 271 Removing Printing Jams 272 If paper...for Printing Copies 250 Specifying the Tray for Printing Faxes 251 Specifying the Tray Priority for the Printer Function 252 Configuring Toner Saver Mode 253 Registering Destinations 254 Restricting Machine Functions According to User 255 Printing Reports 256 Configuring the Network Settings ...
User Guide
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10.Maintenance Cleaning...311 Cautions to Take When Cleaning 311 Cleaning the Toner Density Sensor 311 Cleaning the Friction Pad and Paper Feed Roller 313 Cleaning the Registration Roller 316 Cleaning the Exposure Glass 318 ...Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner Function Specifications...
10.Maintenance Cleaning...311 Cautions to Take When Cleaning 311 Cleaning the Toner Density Sensor 311 Cleaning the Friction Pad and Paper Feed Roller 313 Cleaning the Registration Roller 316 Cleaning the Exposure Glass 318 ...Inactivity 323 Using the Machine Again After It Has Been Inactive for a Long Period 325 Where to Inquire 327 Consumables ...328 Print Cartridges ...328 Waste Toner Bottle 329 11.Appendix Specifications of the Machine 331 General Function Specifications 331 Printer Function Specifications 333 Copier Function Specifications 333 Scanner Function Specifications...
User Guide
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... to 150 sheets of plain paper can hold up to 500 sheets of 20 plain paper. Guide to the Machine Guide to replace the print cartridges. 6. BPC056S 7. Exposure Glass Place originals here sheet by sheet. 9. Cover for the Exposure Glass Open this machine. 1 Exterior: Front View 1. Tray 1 This tray can be... the input tray for the ADF Originals scanned with the ADF are output here. 4. Tray 2 (option) This tray can hold up to replace the waste toner bottle or remove jammed paper. 10.
... to 150 sheets of plain paper can hold up to 500 sheets of 20 plain paper. Guide to the Machine Guide to replace the print cartridges. 6. BPC056S 7. Exposure Glass Place originals here sheet by sheet. 9. Cover for the Exposure Glass Open this machine. 1 Exterior: Front View 1. Tray 1 This tray can be... the input tray for the ADF Originals scanned with the ADF are output here. 4. Tray 2 (option) This tray can hold up to replace the waste toner bottle or remove jammed paper. 10.
User Guide
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...Messages appear on the screen when the waste toner bottle needs to be replaced, or a new one needs to be prepared. 2. Control Panel This section describes the names and usage of the parts of use. 23 Messages appear on the screen when print cartridges need to be replaced, or new ones ...need to Components 1 BPC037S 1. Transfer Unit Remove this unit when replacing the waste toner bottle. Reference For details about the messages that appear on the screen when consumables...
...Messages appear on the screen when the waste toner bottle needs to be replaced, or a new one needs to be prepared. 2. Control Panel This section describes the names and usage of the parts of use. 23 Messages appear on the screen when print cartridges need to be replaced, or new ones ...need to Components 1 BPC037S 1. Transfer Unit Remove this unit when replacing the waste toner bottle. Reference For details about the messages that appear on the screen when consumables...
User Guide
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... sunlight. ❒ Do not touch the print cartridge's photo conductor unit. Consult a doctor if necessary. • If toner or used toner gets into a fresh air environment. Getting Started R CAUTION: • Keep toner (used or unused) and toner containers out of reach of children. • If toner or used toner is inhaled, gargle with large amounts of water...
... sunlight. ❒ Do not touch the print cartridge's photo conductor unit. Consult a doctor if necessary. • If toner or used toner gets into a fresh air environment. Getting Started R CAUTION: • Keep toner (used or unused) and toner containers out of reach of children. • If toner or used toner is inhaled, gargle with large amounts of water...
User Guide
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Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times. BPC071S 36 BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
Getting Started Place the black print cartridge on a flat surface and remove the protection sheet before shaking. 2 ASI106S Shake each print cartridge from side to side five or six times. BPC071S 36 BAA143S N Check the toner color and corresponding location, and then carefully insert the print cartridge vertically.
User Guide
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... setting of pages printed, scanned and copied. dicated. Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Checking the Counter Information Click the [Counter] tab on the main page to check the counter information. 8 ❖ Page...
... setting of pages printed, scanned and copied. dicated. Reference For details about tray 2 appears only when it is installed. ❒ If non-genuine print cartridges are installed, toner life cannot be reliably in- Checking the Counter Information Click the [Counter] tab on the main page to check the counter information. 8 ❖ Page...
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9. Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269
9. Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.270 "Common Problems" • p.271 "Paper Feed Problems" • p.282 "Print Quality Problems" • p.283 "Printer Problems" • p.286 "Copier Problems" • p.287 "Scanner Problems" • p.288 "Fax Problems" • p.291 "Error and Status Messages on the Screen" • p.299 "Replacing Print Cartridges" • p.304 "Replacing the Waste Toner Bottle" 269
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... There is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Wait for a while. For details, see the printer driver Help. • The machine is damp.... fence for Legal size prints). See p.21 "Exterior: Rear View". The whole printout is blurred. • Paper is calibrating color. dicates the toner color) appears on data volume. printed image has a matt appear- See p.64 "Paper and Other Media". • Select [Mode1], [Mode2]...
... There is considerable delay between the print start command and actual printing. • Processing time depends on the screen, replace the indicated print cartridge. • Condensation may have collected. Wait for a while. For details, see the printer driver Help. • The machine is damp.... fence for Legal size prints). See p.21 "Exterior: Rear View". The whole printout is blurred. • Paper is calibrating color. dicates the toner color) appears on data volume. printed image has a matt appear- See p.64 "Paper and Other Media". • Select [Mode1], [Mode2]...
User Guide
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...Settings] ac- cordingly. • A cover or tray was too large. Messages are suitable for [Tray Use: large. tridge. See p.299 "Replacing Print Cartridges". 9 • The received fax was open. ADF JAM Open ADF Cover and Clear Jam An original has been jammed inside the ADF. • Remove jammed... originals, and then place them again. See p.86 "Loading Paper in parts as the paper sizes or types, tray names, or toner colors. Ask the sender to resend the document in the Bypass Tray". 291 paper. Message Causes Solutions 2XXX14 The machine was not able to...
...Settings] ac- cordingly. • A cover or tray was too large. Messages are suitable for [Tray Use: large. tridge. See p.299 "Replacing Print Cartridges". 9 • The received fax was open. ADF JAM Open ADF Cover and Clear Jam An original has been jammed inside the ADF. • Remove jammed... originals, and then place them again. See p.86 "Loading Paper in parts as the paper sizes or types, tray names, or toner colors. Ask the sender to resend the document in the Bypass Tray". 291 paper. Message Causes Solutions 2XXX14 The machine was not able to...
User Guide
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Error and Status Messages on the Screen Message Connection Fail C toner Independent-supply Cover Open Dial Fail Density Sensor Require Cleaning Dup. Remove and replace it with a print cartridge specified by an authorized dealer. The fax could not be per- lect] setting. See p.272 "Removing Printing Jams". 9 293 line is properly connected to...
Error and Status Messages on the Screen Message Connection Fail C toner Independent-supply Cover Open Dial Fail Density Sensor Require Cleaning Dup. Remove and replace it with a print cartridge specified by an authorized dealer. The fax could not be per- lect] setting. See p.272 "Removing Printing Jams". 9 293 line is properly connected to...
User Guide
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.... See p.272 "Removing Printing Jams". Transmission, Auto Redial or broadcast features, or when received faxes cannot be replaced. K toner Independent-supply A non-supported print cartridge is no longer us- See p.299 "Replacing Print Cartridges". "Copy Settings" . • Specify the A4 or Letter size paper for the tray selected for files that can be...
.... See p.272 "Removing Printing Jams". Transmission, Auto Redial or broadcast features, or when received faxes cannot be replaced. K toner Independent-supply A non-supported print cartridge is no longer us- See p.299 "Replacing Print Cartridges". "Copy Settings" . • Specify the A4 or Letter size paper for the tray selected for files that can be...
User Guide
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...• Specify the valid paper type for the tray selected for printing copies in Memory Transmission mode. Cartridges". M toner Independent-supply A non-supported print cartridge is full. Memory Full 1.TX 2.Cancel Memory has reached capacity while scanning originals when trying to send...has not been See p.299 "Replacing Print installed correctly. empty. Replace the waste toner bottle with a print cartridge specified by an authorized dealer. Life End X Toner Cartridge The machine has run out of data. Error and Status Messages on the Screen ...
...• Specify the valid paper type for the tray selected for printing copies in Memory Transmission mode. Cartridges". M toner Independent-supply A non-supported print cartridge is full. Memory Full 1.TX 2.Cancel Memory has reached capacity while scanning originals when trying to send...has not been See p.299 "Replacing Print installed correctly. empty. Replace the waste toner bottle with a print cartridge specified by an authorized dealer. Life End X Toner Cartridge The machine has run out of data. Error and Status Messages on the Screen ...
User Guide
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A non-supported print cartridge is installed. machine. Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 See p.272 "Removing Printing Jams".
A non-supported print cartridge is installed. machine. Troubleshooting Message Upper Misfeed Jam Y toner Independent-supply Causes Solutions Paper has been jammed in the Remove the jammed paper. Remove and replace it with a print cartridge specified by an authorized dealer. 9 298 See p.272 "Removing Printing Jams".
User Guide
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... following messages appear on the screen: "Life End K Toner Cartridge" "Life End M Toner Cartridge" "Life End C Toner Cartridge" "Life End Y Toner Cartridge" 299 If your skin comes into a fresh air environment. Hot water will set the toner into the fabric and may make removing the stain impossible. • If toner or used toner is swallowed, dilute by drinking a large amount of...
... following messages appear on the screen: "Life End K Toner Cartridge" "Life End M Toner Cartridge" "Life End C Toner Cartridge" "Life End Y Toner Cartridge" 299 If your skin comes into a fresh air environment. Hot water will set the toner into the fabric and may make removing the stain impossible. • If toner or used toner is swallowed, dilute by drinking a large amount of...
User Guide
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... careful not to fall inside the ma- Troubleshooting • Prepare the indicated print cartridge when any of the following messages appear on the screen: "Near End K Toner" "Near End M Toner" "Near End C Toner" "Near End Y Toner" Important ❒ Do not allow paper clips, staples, or other small objects to touch the Laser Scanning Unit on...
... careful not to fall inside the ma- Troubleshooting • Prepare the indicated print cartridge when any of the following messages appear on the screen: "Near End K Toner" "Near End M Toner" "Near End C Toner" "Near End Y Toner" Important ❒ Do not allow paper clips, staples, or other small objects to touch the Laser Scanning Unit on...
User Guide
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... paper or similar material to avoid dirtying your workspace. • The toner color is closed. BPC043S • Do not shake the removed print cartridge. Replacing Print Cartridges A Pull up the lever on each print cartridge. tic bag. From the rear, the print cartridges are installed in the order of the box, and then take it...
... paper or similar material to avoid dirtying your workspace. • The toner color is closed. BPC043S • Do not shake the removed print cartridge. Replacing Print Cartridges A Pull up the lever on each print cartridge. tic bag. From the rear, the print cartridges are installed in the order of the box, and then take it...
User Guide
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E Remove the cover from side to side five or six times. Troubleshooting D Hold the print cartridge and shake it from the print cartridge. ASH008S F Check that the toner color and location correspond, and carefully insert the print cartridge vertically. 9 ASH009S 302 BAA144S Even distribution of toner within the bottle improves print quality.
E Remove the cover from side to side five or six times. Troubleshooting D Hold the print cartridge and shake it from the print cartridge. ASH008S F Check that the toner color and location correspond, and carefully insert the print cartridge vertically. 9 ASH009S 302 BAA144S Even distribution of toner within the bottle improves print quality.
User Guide
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Close the cover completely. Life End X Toner Cartridge The machine has run out of the indicated toner. Remove the jammed paper. Remove the jammed paper. Inner Jam Paper has been jammed in the machine. See "Removing Paper Jams" on Legal... Jam Duplex Misfeed Jam Paper has been jammed in [Print Quality] to [Standard] or [High Quality]. The print cartridge is open. Remove the jammed paper. Misinstall Toner X Near End X Toner The print cartridge has not been installed or has not been installed correctly. If using the PostScript 3 printer driver, set [Gradation] ...
Close the cover completely. Life End X Toner Cartridge The machine has run out of the indicated toner. Remove the jammed paper. Remove the jammed paper. Inner Jam Paper has been jammed in the machine. See "Removing Paper Jams" on Legal... Jam Duplex Misfeed Jam Paper has been jammed in [Print Quality] to [Standard] or [High Quality]. The print cartridge is open. Remove the jammed paper. Misinstall Toner X Near End X Toner The print cartridge has not been installed or has not been installed correctly. If using the PostScript 3 printer driver, set [Gradation] ...
User Guide
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... End K Toner" • "Near End M Toner" • "Near End C Toner" • "Near End Y Toner" • To purchase print cartridges, contact your service representative. ❖ Messages for Replacing Print Cartridges Replace the indicated print cartridge when any of the following messages appear on the screen: • "Life End K Toner Cartridge" • "Life End M Toner Cartridge" • "Life End C Toner Cartridge" • "Life End Y Toner Cartridge" •...
... End K Toner" • "Near End M Toner" • "Near End C Toner" • "Near End Y Toner" • To purchase print cartridges, contact your service representative. ❖ Messages for Replacing Print Cartridges Replace the indicated print cartridge when any of the following messages appear on the screen: • "Life End K Toner Cartridge" • "Life End M Toner Cartridge" • "Life End C Toner Cartridge" • "Life End Y Toner Cartridge" •...