Quick Guide
Page 1
Quick Guide Names and Locations Using the Copier Function Using the Scanner Function Using the Fax Function Troubleshooting Removing Paper Jams Print Cartridge For safe and correct use, be sure to read "Safety Information" before using the machine.
Quick Guide Names and Locations Using the Copier Function Using the Scanner Function Using the Fax Function Troubleshooting Removing Paper Jams Print Cartridge For safe and correct use, be sure to read "Safety Information" before using the machine.
Quick Guide
Page 2
Table of Contents 1 Names and Locations • Exterior: SP 3510SF • Exterior: SP 3500SF 3 4 • Interior 5 • Control Panel 6 2 Using the Copier Function • Initial Screen and Basic Operation 8 • Advanced Photocopy Settings 11 ...Advanced Scan Settings 21 4 Using the Fax Function • Initial Screen and Basic Operation for Sending a Fax 22 • Advanced Scan Settings 25 5 Troubleshooting • Error and Status Messages on the Screen 26 • Printing or Scanning Problems 30 • Fax Transmission Problems 31 6 Removing Paper Jams ...
Table of Contents 1 Names and Locations • Exterior: SP 3510SF • Exterior: SP 3500SF 3 4 • Interior 5 • Control Panel 6 2 Using the Copier Function • Initial Screen and Basic Operation 8 • Advanced Photocopy Settings 11 ...Advanced Scan Settings 21 4 Using the Fax Function • Initial Screen and Basic Operation for Sending a Fax 22 • Advanced Scan Settings 25 5 Troubleshooting • Error and Status Messages on the Screen 26 • Printing or Scanning Problems 30 • Fax Transmission Problems 31 6 Removing Paper Jams ...
Quick Guide
Page 26
... associated with enough memory. 26 See "Registering Scan Destinations", User Guide. Failed to Create File Press Clear key The Scan to the One Touch button. Troubleshooting Error and Status Messages on the Screen "X" indicates the parts of the messages that is not password- Message (alphabetical order) Causes Solutions ADF Orig. Misfeed...
... associated with enough memory. 26 See "Registering Scan Destinations", User Guide. Failed to Create File Press Clear key The Scan to the One Touch button. Troubleshooting Error and Status Messages on the Screen "X" indicates the parts of the messages that is not password- Message (alphabetical order) Causes Solutions ADF Orig. Misfeed...
Quick Guide
Page 28
... a USB device other than a USB flash disk or a USB flash disk with the Scan to USB function failed because the USB flash disk was used . Troubleshooting Error and Status Messages on the Screen Message (alphabetical order) Causes Replace Required Soon: Print Cartridge The print cartridge is almost empty.
... a USB device other than a USB flash disk or a USB flash disk with the Scan to USB function failed because the USB flash disk was used . Troubleshooting Error and Status Messages on the Screen Message (alphabetical order) Causes Replace Required Soon: Print Cartridge The print cartridge is almost empty.
Quick Guide
Page 30
.../ ADF. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. Troubleshooting Printing or Scanning Problems v Images are dirty Ink or correction fluid on the original is dirty. v The same area is dirty whenever making copies or...
.../ ADF. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. Troubleshooting Printing or Scanning Problems v Images are dirty Ink or correction fluid on the original is dirty. v The same area is dirty whenever making copies or...
Quick Guide
Page 31
... details, see "Placing Originals", User Guide. For more details, see "Print Cartridge" on page 44. • A tray is correctly connected. Load paper into the tray. Troubleshooting Fax Transmission Problems v Cannot send or receive faxes The modular cable may be disconnected. Make sure that the modular cable is empty. For more details...
... details, see "Placing Originals", User Guide. For more details, see "Print Cartridge" on page 44. • A tray is correctly connected. Load paper into the tray. Troubleshooting Fax Transmission Problems v Cannot send or receive faxes The modular cable may be disconnected. Make sure that the modular cable is empty. For more details...
Quick Guide
Page 51
Quick Guide Names and Locations Using the Copier Function Using the Scanner Function Using the Fax Function Troubleshooting Removing Paper Jams Print Cartridge © 2011 EN GB EN US M119-8511
Quick Guide Names and Locations Using the Copier Function Using the Scanner Function Using the Fax Function Troubleshooting Removing Paper Jams Print Cartridge © 2011 EN GB EN US M119-8511
Quick Guide
Page 60
... Machine's Settings...355 Restoring the Machine's Settings from a Backup File 356 Configuring the Date and Time Settings 357 Configuring the Energy Saver Mode Settings 358 9. Troubleshooting Overview...361 Common Problems...362 Paper Feed Problems...363 Removing Printing Jams...365 Removing Scanning Jams (Type 2 model 375 Removing Scanning Jams (Type 1 model 379...
... Machine's Settings...355 Restoring the Machine's Settings from a Backup File 356 Configuring the Date and Time Settings 357 Configuring the Energy Saver Mode Settings 358 9. Troubleshooting Overview...361 Common Problems...362 Paper Feed Problems...363 Removing Printing Jams...365 Removing Scanning Jams (Type 2 model 375 Removing Scanning Jams (Type 1 model 379...
Quick Guide
Page 65
...the machine. 12 Quick Installation Guide Contains procedures for making photocopies, scanning, and sending faxes. Quick Guide Provides information about troubleshooting and basic operations for removing the machine from its box and connecting it to view the HTML manuals. User Guide Provides...'s scanner and fax functions. Guide to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems and fixing paper jams • Replacing consumables • Checking the status of the machine using Web Image Monitor • Information...
...the machine. 12 Quick Installation Guide Contains procedures for making photocopies, scanning, and sending faxes. Quick Guide Provides information about troubleshooting and basic operations for removing the machine from its box and connecting it to view the HTML manuals. User Guide Provides...'s scanner and fax functions. Guide to use the printer, copier, scanner, and fax functions • Configuring the machine • Troubleshooting problems and fixing paper jams • Replacing consumables • Checking the status of the machine using Web Image Monitor • Information...
Quick Guide
Page 414
9. Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.362 "Common Problems" • p.363 "Paper Feed Problems" • p.384 "Print Quality Problems" • p.385 "Printer Problems" • p.390 "Copier Problems" • p.392 "Scanner Problems" • p.393 "Fax Problems" • p.399 "Error and Status Messages on the Screen" • p.409 "Replacing the Print Cartridge" 361
9. Troubleshooting This chapter provides a guide for solving problems in operating the machine. Overview Troubleshooting is divided into the following sections: • p.362 "Common Problems" • p.363 "Paper Feed Problems" • p.384 "Print Quality Problems" • p.385 "Printer Problems" • p.390 "Copier Problems" • p.392 "Scanner Problems" • p.393 "Fax Problems" • p.399 "Error and Status Messages on the Screen" • p.409 "Replacing the Print Cartridge" 361
Quick Guide
Page 415
... details, see p.279 "System Settings". • If any of the sounds produced by the machine is set to the high level. Troubleshooting Common Problems This section describes how to troubleshoot common problems that the supplies or properly installed. Problem Possible cause Solution The machine does not turn off the power, pull out...
... details, see p.279 "System Settings". • If any of the sounds produced by the machine is set to the high level. Troubleshooting Common Problems This section describes how to troubleshoot common problems that the supplies or properly installed. Problem Possible cause Solution The machine does not turn off the power, pull out...
Quick Guide
Page 417
Images are fed at one time. See p.84 "Paper and Other Media". Troubleshooting Problem Multiple sheets of paper. Solution • Fan the paper well before loading. Only add paper when there is none left in the tray. • ...
Images are fed at one time. See p.84 "Paper and Other Media". Troubleshooting Problem Multiple sheets of paper. Solution • Fan the paper well before loading. Only add paper when there is none left in the tray. • ...
Quick Guide
Page 419
... tray, remove the paper. 4. Carefully pull out the print cartridge horizontally, holding its center. Push the side button to avoid dirtying your workspace. 366 CMF068 6. 9. Troubleshooting 1. Close the bypass tray. 5.
... tray, remove the paper. 4. Carefully pull out the print cartridge horizontally, holding its center. Push the side button to avoid dirtying your workspace. 366 CMF068 6. 9. Troubleshooting 1. Close the bypass tray. 5.
Quick Guide
Page 421
Troubleshooting Removing bypass tray jam If "Misfeed: Bypass Tray" appears on the display, follow the procedure below to remove it . 368 CMF068 For this machine's internal ...
Troubleshooting Removing bypass tray jam If "Misfeed: Bypass Tray" appears on the display, follow the procedure below to remove it . 368 CMF068 For this machine's internal ...
Quick Guide
Page 423
... remove it closes. Using both hands, carefully push up the front cover until it . • The inside of the cover firmly. 9. Tray" or "Misfeed: Dup. Troubleshooting 7. Unit Remove Paper" appears on the display, follow the procedure below to trap or injure your fingers. 370 Removing standard tray/duplex unit jam If...
... remove it closes. Using both hands, carefully push up the front cover until it . • The inside of the cover firmly. 9. Tray" or "Misfeed: Dup. Troubleshooting 7. Unit Remove Paper" appears on the display, follow the procedure below to trap or injure your fingers. 370 Removing standard tray/duplex unit jam If...
Quick Guide
Page 425
Pull tray 1 halfway out, and check for jammed paper. Push the lever. Troubleshooting 4. Pull tray 1 out completely with both hands. 9. CMF077 Place the tray on a flat surface. 6. If there is jammed paper, remove it carefully. Pushing the lever lowers the duplex transport unit. 372 CMF078 CMF067 5.
Pull tray 1 halfway out, and check for jammed paper. Push the lever. Troubleshooting 4. Pull tray 1 out completely with both hands. 9. CMF077 Place the tray on a flat surface. 6. If there is jammed paper, remove it carefully. Pushing the lever lowers the duplex transport unit. 372 CMF078 CMF067 5.
Quick Guide
Page 427
Doing so can go no further, raise it slightly and push it clicks into place. 374 CMF071 When the cartridge can cause remaining toner to avoid dirtying your workspace. 12. Carefully pull out the print cartridge horizontally, holding its center. Lifting the guide plate, remove the jammed paper carefully. Then push down on paper or similar material to leak. • Place the print cartridge on the cartridge until it fully in horizontally. CMF069 • Do not shake the removed print cartridge. CMF070 13. Slide the print cartridge in . 9. Troubleshooting 11.
Doing so can go no further, raise it slightly and push it clicks into place. 374 CMF071 When the cartridge can cause remaining toner to avoid dirtying your workspace. 12. Carefully pull out the print cartridge horizontally, holding its center. Lifting the guide plate, remove the jammed paper carefully. Then push down on paper or similar material to leak. • Place the print cartridge on the cartridge until it fully in horizontally. CMF069 • Do not shake the removed print cartridge. CMF070 13. Slide the print cartridge in . 9. Troubleshooting 11.
Quick Guide
Page 429
Be careful not to remove it. Lift the paper feed roller slightly and pull it out toward you cannot pull out the jammed original easily, move the lever slightly to the machine rear, and then raise it may rip. Gently pull the jammed original to pull the original too hard, as it to unlock the paper feed roller. Troubleshooting 2. CMF082 3. 9. CMF083 4. If you . 376 CMF116
Be careful not to remove it. Lift the paper feed roller slightly and pull it out toward you cannot pull out the jammed original easily, move the lever slightly to the machine rear, and then raise it may rip. Gently pull the jammed original to pull the original too hard, as it to unlock the paper feed roller. Troubleshooting 2. CMF082 3. 9. CMF083 4. If you . 376 CMF116
Quick Guide
Page 431
CMF090 11. Lift the ARDF, and if there is original remaining in with the roller part facing downwards. Troubleshooting 8. Be careful not to lock the paper feed roller. CMF117 9. CMF089 10. Lower the lever to hold the input tray when lifting the ARDF, for the tray might be damaged. 378 Put the paper feed roller back in the ARDF, gently pull the jammed original to remove it. 9. Close the ARDF cover.
CMF090 11. Lift the ARDF, and if there is original remaining in with the roller part facing downwards. Troubleshooting 8. Be careful not to lock the paper feed roller. CMF117 9. CMF089 10. Lower the lever to hold the input tray when lifting the ARDF, for the tray might be damaged. 378 Put the paper feed roller back in the ARDF, gently pull the jammed original to remove it. 9. Close the ARDF cover.
Quick Guide
Page 433
Lift the paper feed roller slightly and pull it out toward you cannot pull out the jammed original easily, move the lever slightly to the machine rear, and then raise it to unlock the paper feed roller. CMF119 3. Be careful not to remove it may rip. If you . 380 CMF084 CMF120 4. 9. Troubleshooting 2. Gently pull the jammed original to pull the original too hard, as it .
Lift the paper feed roller slightly and pull it out toward you cannot pull out the jammed original easily, move the lever slightly to the machine rear, and then raise it to unlock the paper feed roller. CMF119 3. Be careful not to remove it may rip. If you . 380 CMF084 CMF120 4. 9. Troubleshooting 2. Gently pull the jammed original to pull the original too hard, as it .