Operating Instructions
Page 3
...order to view the manuals as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer.... Important ❒ Media differ according to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this ...
...order to view the manuals as PDF files. ❒ Depending on how to connect the machine. ❖ Troubleshooting Provides a guide to solving common problems, and explains how to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer.... Important ❒ Media differ according to install the CD-ROMs provided. ❖ General Settings Guide Explains User Tools settings, and Address Book procedures such as setting user and administrator authentication. ❖ Copy Reference Explains Copier functions and operations. Also refer to this ...
Operating Instructions
Page 10
... mute the machine's beep alerts. Reference For details about machine conditions. When the machine beeps to alert users about enabling or disabling beep alerts, see "General Features", General Settings Guide. 4 five times. Paper might have jammed or toner might continue, even after normal status has resumed. When the Machine Does Not Operate...
... mute the machine's beep alerts. Reference For details about machine conditions. When the machine beeps to alert users about enabling or disabling beep alerts, see "General Features", General Settings Guide. 4 five times. Paper might have jammed or toner might continue, even after normal status has resumed. When the Machine Does Not Operate...
Operating Instructions
Page 12
... than the copier function are not yet ready. Functions other messages appear, follow the instructions displayed. See "General Features", General Settings Guide. Problem Cause Solution "Please wait." Wait for a long time, it cannot be switched to another screen by function. Time required ... Nothing happens when the operation switch is turned on the main power switch. The main power switch is displayed, but the User Tools menu has items missing. The machine is not adjusted. "Please wait." The machine has just been turned on the operation...
... than the copier function are not yet ready. Functions other messages appear, follow the instructions displayed. See "General Features", General Settings Guide. Problem Cause Solution "Please wait." Wait for a long time, it cannot be switched to another screen by function. Time required ... Nothing happens when the operation switch is turned on the main power switch. The main power switch is displayed, but the User Tools menu has items missing. The machine is not adjusted. "Please wait." The machine has just been turned on the operation...
Operating Instructions
Page 13
...Duplex], and then select [On]. You have loaded the paper Load paper correctly. See "Tray Paper Settings", General Settings Guide. See "When the Authentication Screen is displayed. use paper in [Tray Paper Settings] under [System Settings]. See "Tray Paper Settings", General ...Paper Size". mode. digits), and then press the {OK} or {q} key. Misfeeds occur frequently. Select a paper tray in the by user man- The user code entry screen is Displayed", About This Machine. pears, and printing is restrict- and wait a while before restarting." ap- into the ...
...Duplex], and then select [On]. You have loaded the paper Load paper correctly. See "Tray Paper Settings", General Settings Guide. See "When the Authentication Screen is displayed. use paper in [Tray Paper Settings] under [System Settings]. See "Tray Paper Settings", General ...Paper Size". mode. digits), and then press the {OK} or {q} key. Misfeeds occur frequently. Select a paper tray in the by user man- The user code entry screen is Displayed", About This Machine. pears, and printing is restrict- and wait a while before restarting." ap- into the ...
Operating Instructions
Page 22
...identical in correct order. are not copied. tween 0 - 50 mm (0" - 2"). in - See "Copier Features", General Settings Guide. ❖ Combine Problem When using the Combine function.) Your originals are not copied. When you place an original on Set a narrower margin with... User Margin function, parts the opposite side of the binding Tools. See "Copier Features", General Settings Guide. 2 When using Combine, parts of originals correct order. When using the Duplex There...
...identical in correct order. are not copied. tween 0 - 50 mm (0" - 2"). in - See "Copier Features", General Settings Guide. ❖ Combine Problem When using the Combine function.) Your originals are not copied. When you place an original on Set a narrower margin with... User Margin function, parts the opposite side of the binding Tools. See "Copier Features", General Settings Guide. 2 When using Combine, parts of originals correct order. When using the Duplex There...
Operating Instructions
Page 23
...the bottom. copies, and then press [Resume]. ter the scanned original has been To stop copying, press [Stop]. Set a narrower margin with User Tools. mode. the bypass tray. Load paper in the correct orientation. Cannot print in [Tray Paper 2 mode. mode. 90 g/m2. ...to scan and copy remaining originals. Then, select Settings]. [No Display (Plain Paper)] or [Recy- See "Tray Paper Settings", General Settings Guide. Order of and possible solutions for problems related to Top] is not correct. When placing a stack of the original im- When using Duplex...
...the bottom. copies, and then press [Resume]. ter the scanned original has been To stop copying, press [Stop]. Set a narrower margin with User Tools. mode. the bypass tray. Load paper in the correct orientation. Cannot print in [Tray Paper 2 mode. mode. 90 g/m2. ...to scan and copy remaining originals. Then, select Settings]. [No Display (Plain Paper)] or [Recy- See "Tray Paper Settings", General Settings Guide. Order of and possible solutions for problems related to Top] is not correct. When placing a stack of the original im- When using Duplex...
Operating Instructions
Page 29
... the server status. See "Administrator Tools", General Settings Guide. number of search results which can be specified before sending e-mail. Check the server status. Try the operation once more . Send e-mail after changing the search conditions. Check network may be crowded. The entered user name or password does not match that can...
... the server status. See "Administrator Tools", General Settings Guide. number of search results which can be specified before sending e-mail. Check the server status. Try the operation once more . Send e-mail after changing the search conditions. Check network may be crowded. The entered user name or password does not match that can...
Operating Instructions
Page 32
... specified. • Check that the computer in which the folder for confirmation. See "File Transfer", General Settings Guide. See "File Transfer", General Settings Guide. See "File Transfer", General Set- You can also use the Web Image Monitor for forwarding is specified is ...correctly programmed from [File Transfer] under [System Settings]. tings Guide. Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether E-mail transmission was refused • Check that the user name and there are any network problems. {14-33} No machine...
... specified. • Check that the computer in which the folder for confirmation. See "File Transfer", General Settings Guide. See "File Transfer", General Settings Guide. See "File Transfer", General Set- You can also use the Web Image Monitor for forwarding is specified is ...correctly programmed from [File Transfer] under [System Settings]. tings Guide. Troubleshooting When Using the Facsimile Function Message Cause Solution Check whether E-mail transmission was refused • Check that the user name and there are any network problems. {14-33} No machine...
Operating Instructions
Page 33
.... 27 IPv4 address of the E-mail Account are correctly pro- 3 grammed using the Web Image Monitor. See "File Transfer", General Settings Guide. Check whether there are any network problems. {15-11} Cannot find the DNS server or POP3/IMAP4 server. • Check that the...8226; Check that the host name or is correctly programmed using Web Image Monitor. rectly programmed using [File Transfer] under [System Settings]. tings Guide. Check whether there are any network problems. {15-03} No machine e-mail address is programmed. • Check that the machine's email...
.... 27 IPv4 address of the E-mail Account are correctly pro- 3 grammed using the Web Image Monitor. See "File Transfer", General Settings Guide. Check whether there are any network problems. {15-11} Cannot find the DNS server or POP3/IMAP4 server. • Check that the...8226; Check that the host name or is correctly programmed using Web Image Monitor. rectly programmed using [File Transfer] under [System Settings]. tings Guide. Check whether there are any network problems. {15-03} No machine e-mail address is programmed. • Check that the machine's email...
Operating Instructions
Page 34
... Check whether there are any network problems." See "File Transfer", General Settings Guide. If you do not need to connect the machine to the POP3/IMAP4 server. 3 Solution • Check that the user name and password for POP before SMTP authentication are not correct. You can ... left in the other trays, you can receive documents as usual, even if the message appears on or off with User Parameters. See "Parameter Setting", General Settings Guide. 28 See the Web Image Monitor's Help. • Contact your network administrator. See "Parameter Setting", General Settings...
... Check whether there are any network problems." See "File Transfer", General Settings Guide. If you do not need to connect the machine to the POP3/IMAP4 server. 3 Solution • Check that the user name and password for POP before SMTP authentication are not correct. You can ... left in the other trays, you can receive documents as usual, even if the message appears on or off with User Parameters. See "Parameter Setting", General Settings Guide. 28 See the Web Image Monitor's Help. • Contact your network administrator. See "Parameter Setting", General Settings...
Operating Instructions
Page 35
...causes of the Internet fax document exceeds the maximum email size specified on the machine. phone Line and Telephone", General Settings Guide. down. Check your login user name, password, or driver encryption key, and enter them correctly. Check the setting. Then, re-send the document.... See "Con- 3 necting the Machine to a "maximum email size" error. See "E-mail Settings", General Settings Guide. mediate Transmission. Make sure ...
...causes of the Internet fax document exceeds the maximum email size specified on the machine. phone Line and Telephone", General Settings Guide. down. Check your login user name, password, or driver encryption key, and enter them correctly. Check the setting. Then, re-send the document.... See "Con- 3 necting the Machine to a "maximum email size" error. See "E-mail Settings", General Settings Guide. mediate Transmission. Make sure ...
Operating Instructions
Page 40
See "Parameter Setting", General Settings Guide. ❒ You can display a destination with the User Parameters. See "Parameter Setting", General Settings Guide. 34 The "Page not sent" or "Page not received" column gives the number of pages. Note ❒ If an error happens frequently, contact your service ... When an Error Report Is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the User Parameters.
See "Parameter Setting", General Settings Guide. ❒ You can display a destination with the User Parameters. See "Parameter Setting", General Settings Guide. 34 The "Page not sent" or "Page not received" column gives the number of pages. Note ❒ If an error happens frequently, contact your service ... When an Error Report Is Printed An Error Report is printed if a document cannot be successfully sent or received. Possible causes include a problem with the User Parameters.
Operating Instructions
Page 42
... originator of the document. A "cc" of this error e-mail to the originator of the sent docu- See "Parameter Setting", General Settings Guide. ❒ If Error Mail Notification cannot be transmitted successfully (due to reasons such as specifying an incorrect e-mail address). Note ❒ After... server-generated error e-mail is specified. 3 Note ❒ You can select to send Error Mail Notification with User Parameters. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to send an Error Mail Notification...
... originator of the document. A "cc" of this error e-mail to the originator of the sent docu- See "Parameter Setting", General Settings Guide. ❒ If Error Mail Notification cannot be transmitted successfully (due to reasons such as specifying an incorrect e-mail address). Note ❒ After... server-generated error e-mail is specified. 3 Note ❒ You can select to send Error Mail Notification with User Parameters. Error Mail Notification The machine sends the Error Mail Notification to the sender when it is unable to send an Error Mail Notification...
Operating Instructions
Page 46
...printing. # indicates the tray number. Turn off the main power switch, and back on again. Authentication failed. • The login user name or pass- • Check your sales or service representative. Contact your sales or service representative. Turn off the main power switch,.... If the message appears again, contact your sales or service representative. For details about the tray settings, see General Settings Guide. NV-RAM Error An error has occurred in the USB interface. Troubleshooting When Using the Printer Function Alert Messages This section describes...
...printing. # indicates the tray number. Turn off the main power switch, and back on again. Authentication failed. • The login user name or pass- • Check your sales or service representative. Contact your sales or service representative. Turn off the main power switch,.... If the message appears again, contact your sales or service representative. For details about the tray settings, see General Settings Guide. NV-RAM Error An error has occurred in the USB interface. Troubleshooting When Using the Printer Function Alert Messages This section describes...
Operating Instructions
Page 49
...the correct one. ing status on the computer. To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. Be sure to the Interfaces", General Settings Guide. Printing does not start . See 4 p.39 "When a Message Is Dis- ... LAN Signal] using {U} or {T}. Printing does not start . The appropriate interface cable is correctly set to the Interfaces", General Settings Guide. Problem Cause Printing does not start. Press the {Online} key. See "Connecting to use depends on the display panel and take the...
...the correct one. ing status on the computer. To check signal status, press the {User Tools/Counter} key, and then select [System Settings] using {U} or {T}. Be sure to the Interfaces", General Settings Guide. Printing does not start . See 4 p.39 "When a Message Is Dis- ... LAN Signal] using {U} or {T}. Printing does not start . The appropriate interface cable is correctly set to the Interfaces", General Settings Guide. Problem Cause Printing does not start. Press the {Online} key. See "Connecting to use depends on the display panel and take the...
Operating Instructions
Page 50
...in an extended wireless LAN, the receiver's MAC address may be limited by MAC address. The login user name, password, or Check the login user name, password, driver encryption key is networked with a computer, contact the administrator. For how to ...check the print port, see "Confirming the Connection Method", Printer Reference. • When it is invalid. Depending on the dis- Operations are correct. See "List/Test Print", General Settings Guide...
...in an extended wireless LAN, the receiver's MAC address may be limited by MAC address. The login user name, password, or Check the login user name, password, driver encryption key is networked with a computer, contact the administrator. For how to ...check the print port, see "Confirming the Connection Method", Printer Reference. • When it is invalid. Depending on the dis- Operations are correct. See "List/Test Print", General Settings Guide...
Operating Instructions
Page 57
... on the [Print Quality] tab in the application. Select [Printer Priority] for [Signal Control] in [Parallel Interface] in the application. See "Interface Settings", General Settings Guide. Use the same size paper as the paper type. When using Win- tions print at lower resolution. See the printer driver Help. The print job... 2003, or Windows NT 4.0. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change User Settings] dialog box, on the Properties of the printer driver.
... on the [Print Quality] tab in the application. Select [Printer Priority] for [Signal Control] in [Parallel Interface] in the application. See "Interface Settings", General Settings Guide. Use the same size paper as the paper type. When using Win- tions print at lower resolution. See the printer driver Help. The print job... 2003, or Windows NT 4.0. You may be done with the printer driver: • Change the [Dithering:] setting on the [Image Adjustments] tab in the [Change User Settings] dialog box, on the Properties of the printer driver.
Operating Instructions
Page 58
... / 98 / plication or tings match those devices. have occurred. • Interference from the printer driver. IEEE802.11b wireless LAN devices. User code mantion was issued agement may from close proximity with a tray for the tray to [On] on the System Settings menu. chine or... ceeds the ca- Change the Paper Type setting for which [Off] has been specified as expected. See "System Settings", General Settings Guide. Troubleshooting When Using the Printer Function Problem Cause Solution Duplex printing is slow. • The number • Reduce the number of ...
... / 98 / plication or tings match those devices. have occurred. • Interference from the printer driver. IEEE802.11b wireless LAN devices. User code mantion was issued agement may from close proximity with a tray for the tray to [On] on the System Settings menu. chine or... ceeds the ca- Change the Paper Type setting for which [Off] has been specified as expected. See "System Settings", General Settings Guide. Troubleshooting When Using the Printer Function Problem Cause Solution Duplex printing is slow. • The number • Reduce the number of ...
Operating Instructions
Page 62
...; For messages that may be cleared. See "Administrator Tools", General Settings Guide. has failed. Check the settings. LDAP server authentication. If 5 LDAP server has connection has failed. user name and the password for LDAP serv- destination(s) or sender's name later... destina- If a destination or sender's name nation list. LDAP server auth. Updating destination list has failed. The user name and password dif- Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of...
...; For messages that may be cleared. See "Administrator Tools", General Settings Guide. has failed. Check the settings. LDAP server authentication. If 5 LDAP server has connection has failed. user name and the password for LDAP serv- destination(s) or sender's name later... destina- If a destination or sender's name nation list. LDAP server auth. Updating destination list has failed. The user name and password dif- Troubleshooting When Using the Scanner Function When a Message Is Displayed This section describes likely causes of...
Operating Instructions
Page 63
the message is placed at n.) Search results have privileges to use this function. See "Administrator Tools", 5 General Settings Guide. Specified group contains some destinations for the message displayed on the e-mail screen. Do you want to Folder. The specified... Check that components such as the LAN cable are correct. • A password of search results which can be recognized. Dest. The entered user name or password was not specified. Search again after specifying the sender's name. 57 The correct network settings are correct and the server is ...
the message is placed at n.) Search results have privileges to use this function. See "Administrator Tools", 5 General Settings Guide. Specified group contains some destinations for the message displayed on the e-mail screen. Do you want to Folder. The specified... Check that components such as the LAN cable are correct. • A password of search results which can be recognized. Dest. The entered user name or password was not specified. Search again after specifying the sender's name. 57 The correct network settings are correct and the server is ...