Operating Instructions
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Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this manual carefully before you use , be sure to read the Safety Information in "About This Machine" before using the machine. For safe and correct use this machine and keep it handy for future reference.
Operating Instructions Troubleshooting 1 When the Machine Does Not Operate As Wanted 2 Troubleshooting When Using the Copy Function 3 Troubleshooting When Using the Facsimile Function 4 Troubleshooting When Using the Printer Function 5 Troubleshooting When Using the Scanner Function 6 Adding Paper and Replacing Toner 7 Clearing Misfeeds 8 Remarks Read this manual carefully before you use , be sure to read the Safety Information in "About This Machine" before using the machine. For safe and correct use this machine and keep it handy for future reference.
Operating Instructions
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... this manual for administrators of the machine. i This manual provides an introduction to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Also refer to protect data from being tampered with the machine. Also refer...
... this manual for administrators of the machine. i This manual provides an introduction to place originals. ❖ Facsimile Reference Explains Facsimile functions and operations. ❖ Printer Reference Explains Printer functions and operations. ❖ Scanner Reference Explains Scanner functions and operations. Also refer to protect data from being tampered with the machine. Also refer...
Operating Instructions
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... machine. ❖ Other manuals • Manuals for This Machine • Safety Information • Quick Reference Copy Guide • Quick Reference Fax Guide • Quick Reference Printer Guide • Quick Reference Scanner Guide • PostScript3 Supplement • UNIX Supplement • Manuals for DeskTopBinder Lite • DeskTopBinder Lite Setup Guide • DeskTopBinder Introduction...
... machine. ❖ Other manuals • Manuals for This Machine • Safety Information • Quick Reference Copy Guide • Quick Reference Fax Guide • Quick Reference Printer Guide • Quick Reference Scanner Guide • PostScript3 Supplement • UNIX Supplement • Manuals for DeskTopBinder Lite • DeskTopBinder Lite Setup Guide • DeskTopBinder Introduction...
Operating Instructions
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Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report (E-... As Wanted 29 When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38...
Troubleshooting When Using the Printer Function When a Message Is Displayed during Installation of Power Failure 35 When an Error Occurs Using Internet Fax 36 Error Mail Notification 36 Error Report (E-... As Wanted 29 When Memory Is Full 33 When an Error Report Is Printed 34 Turning Off the Main Power / In the Event of the Printer Driver .........37 Windows 95/98/Me, Windows 2000 or Windows NT 4.0 37 Windows XP Professional or Windows Server 2003 37 Windows XP Home Edition 38...
Operating Instructions
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... ap- See p.65 "Loading Paper". Reference p.11 "Troubleshooting When Using the Copy Function" p.19 "Troubleshooting When Using the Facsimile Function" p.37 "Troubleshooting When Using the Printer Function" p.53 "Troubleshooting When Using the Scanner Function" 5 When the Function Status Indicator Lights Up in Red When the Function Status Indicator Lights Up in...
... ap- See p.65 "Loading Paper". Reference p.11 "Troubleshooting When Using the Copy Function" p.19 "Troubleshooting When Using the Facsimile Function" p.37 "Troubleshooting When Using the Printer Function" p.53 "Troubleshooting When Using the Scanner Function" 5 When the Function Status Indicator Lights Up in Red When the Function Status Indicator Lights Up in...
Operating Instructions
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...". Check the end fence is restrict- Paper is set properly. See p.81 "Removing Jammed Paper". Enter the user code (up , and into Tray 1-2 with the printer driver. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is still jammed in the by user man- The temperature inside the machine is...
...". Check the end fence is restrict- Paper is set properly. See p.81 "Removing Jammed Paper". Enter the user code (up , and into Tray 1-2 with the printer driver. Basic Authentication, Windows Authentication, LDAP Authentication or Integration Server Authentication is still jammed in the by user man- The temperature inside the machine is...
Operating Instructions
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... Reception Immediate Transmission Scanning an Original for Memory Transmission Memory Transmission Transmission Operation Using the control panel Copying TWAIN Scanner Printer Facsimile Print Reception Transmission Mode before you select Using the control panel × Copy Copying × Transmission Operation...function. 1 If you cannot execute a function, terminate any subsequent job is suspended until reception is being performed. ier, facsimile, printer, or scanner) without canceling the current job being held up by another job (cop- When a Job Is Not Performed When...
... Reception Immediate Transmission Scanning an Original for Memory Transmission Memory Transmission Transmission Operation Using the control panel Copying TWAIN Scanner Printer Facsimile Print Reception Transmission Mode before you select Using the control panel × Copy Copying × Transmission Operation...function. 1 If you cannot execute a function, terminate any subsequent job is suspended until reception is being performed. ier, facsimile, printer, or scanner) without canceling the current job being held up by another job (cop- When a Job Is Not Performed When...
Operating Instructions
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...2003 This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. C Follow the instructions in Add Printer Wizard. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under Windows XP Professional or Windows...click [Cancel] to [Settings], and then click [Printers]. Install the printer driver using Auto Run. A On the [Start] menu, point to quit. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during ...
...2003 This section describes the procedure under Windows 95/98/Me, Windows 2000 or Windows NT 4.0. C Follow the instructions in Add Printer Wizard. Windows 95/98/Me, Windows 2000 or Windows NT 4.0 This section describes the procedure under Windows XP Professional or Windows...click [Cancel] to [Settings], and then click [Printers]. Install the printer driver using Auto Run. A On the [Start] menu, point to quit. Troubleshooting When Using the Printer Function This chapter describes likely causes of and possible solutions for printer function problems. When a Message Is Displayed during ...
Operating Instructions
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Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. A On the [Start] menu, click [Printers and Faxes]. C Follow the instructions in Add Printer Wizard. If the installer starts, click [Cancel] to quit. 4 38 B Click [Add a Printer]. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.
Troubleshooting When Using the Printer Function Windows XP Home Edition This section describes the procedure under Windows XP Home Edition. A On the [Start] menu, click [Printers and Faxes]. C Follow the instructions in Add Printer Wizard. If the installer starts, click [Cancel] to quit. 4 38 B Click [Add a Printer]. If the printer driver is on a CD-ROM, the location of the RPCS printer driver is \DRIVERS\RPCS\WIN2K_XP.
Operating Instructions
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... to change the paper tray settings, or press [FormFeed] to change the paper tray settings or do single-sided printing. Parallel I/F Er- Printer Font Er- Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative. ...off the main power switch, and back on again. Duplex mode is in the IEEE 802.11b card. Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. Message Cause Solution Problem:Wireless card An error may have occurred in off...
... to change the paper tray settings, or press [FormFeed] to change the paper tray settings or do single-sided printing. Parallel I/F Er- Printer Font Er- Turn off the main power switch, and back on again. If the message appears again, contact your sales or service representative. ...off the main power switch, and back on again. Duplex mode is in the IEEE 802.11b card. Troubleshooting When Using the Printer Function Alert Messages This section describes the machine alert messages. Message Cause Solution Problem:Wireless card An error may have occurred in off...
Operating Instructions
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When a Message Is Displayed Message Cause Solution Memory Overflow Maximum capacity of files sent to the machine. 4 41 If this message continues to appear after taking these steps, decrease the number of PCL or PostScript 3 list display has been exceeded. Reduce the value of [Resolution] in the printer driver, or select [Font Priority] from [Memory Usage] in [System] (see "Printer Features", General Settings Guide).
When a Message Is Displayed Message Cause Solution Memory Overflow Maximum capacity of files sent to the machine. 4 41 If this message continues to appear after taking these steps, decrease the number of PCL or PostScript 3 list display has been exceeded. Reduce the value of [Resolution] in the printer driver, or select [Font Priority] from [Memory Usage] in [System] (see "Printer Features", General Settings Guide).
Operating Instructions
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...] using {U} or {T}, and then press the {OK} key. Troubleshooting When Using the Printer Function Printing the Error Log If files could not be printed due to printing errors, print the error log to identify the problem. D Select [Error ...
...] using {U} or {T}, and then press the {OK} key. Troubleshooting When Using the Printer Function Printing the Error Log If files could not be printed due to printing errors, print the error log to identify the problem. D Select [Error ...
Operating Instructions
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.... See p.39 "When a Message Is Displayed". Contact your service representative. ed to check the print port, see "Confirming the Connection Method", Printer Reference. • When it is not set Check the settings of [System Settings]. check the computer print port ceived the data. For how ...is operating in [Network] under [Interface Settings] of the Extended Seusing the Extended Security function. Troubleshooting When Using the Printer Function 4 44 Problem Cause Solution Printing does not start . Printing does not start , contact your service representative.
.... See p.39 "When a Message Is Displayed". Contact your service representative. ed to check the print port, see "Confirming the Connection Method", Printer Reference. • When it is not set Check the settings of [System Settings]. check the computer print port ceived the data. For how ...is operating in [Network] under [Interface Settings] of the Extended Seusing the Extended Security function. Troubleshooting When Using the Printer Function 4 44 Problem Cause Solution Printing does not start . Printing does not start , contact your service representative.
Operating Instructions
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...not light up or blink. For Windows XP Professional or Windows Server 2003 A Click the [Start] button, and then click [Printers and Faxes]. B Click the icon of the machine. C Click [Printers and Faxes]. For Windows 95/98/Me A Click the [Start] button, point to [Settings], and then click...B Click the icon of the machine. For Windows 2000 or Windows NT 4.0 A Click the [Start] button, point to [Settings], and then click [Printers]. When You Cannot Print ❖ When the machine is connected to the computer using a parallel interface, connect it to LPT1 or LPT2. B Click...
...not light up or blink. For Windows XP Professional or Windows Server 2003 A Click the [Start] button, and then click [Printers and Faxes]. B Click the icon of the machine. C Click [Printers and Faxes]. For Windows 95/98/Me A Click the [Start] button, point to [Settings], and then click...B Click the icon of the machine. For Windows 2000 or Windows NT 4.0 A Click the [Start] button, point to [Settings], and then click [Printers]. When You Cannot Print ❖ When the machine is connected to the computer using a parallel interface, connect it to LPT1 or LPT2. B Click...
Operating Instructions
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... a computer. or has blemishes. See "Copy Paper", About This Machine. See "Copy Paper", About This Machine. Troubleshooting When Using the Printer Function Other Printing Problems 4 46 This section describes likely causes of location to Put Your Machine". Use paper that has been stored in the... display panel. The print on coarse or treated entire page is faded. On the printer driver, under [Print Quality], [Level Color] is too The correct padark or too light. See the printer driver Help. Use paper that has been stored in the [Paper type:] list on...
... a computer. or has blemishes. See "Copy Paper", About This Machine. See "Copy Paper", About This Machine. Troubleshooting When Using the Printer Function Other Printing Problems 4 46 This section describes likely causes of location to Put Your Machine". Use paper that has been stored in the... display panel. The print on coarse or treated entire page is faded. On the printer driver, under [Print Quality], [Level Color] is too The correct padark or too light. See the printer driver Help. Use paper that has been stored in the [Paper type:] list on...
Operating Instructions
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... during printing. plex that it has to large or com- See "ENERGY STAR Program", About This Machine. See the printer driver Help. See the printer driver Help. 47 Printing on recommended paper produces better resolufrom the display. Print result dif- from Energy Saver mode, it... densi- Saver mode. was in Energy resume printing. Contact your service representative. To resume from the display. See "Setting Up the Printer Driv- Optional components connected to process. Characters differ The loaded pa- It takes too The data is unsuitable. The option setup in ...
... during printing. plex that it has to large or com- See "ENERGY STAR Program", About This Machine. See the printer driver Help. See the printer driver Help. 47 Printing on recommended paper produces better resolufrom the display. Print result dif- from Energy Saver mode, it... densi- Saver mode. was in Energy resume printing. Contact your service representative. To resume from the display. See "Setting Up the Printer Driv- Optional components connected to process. Characters differ The loaded pa- It takes too The data is unsuitable. The option setup in ...
Operating Instructions
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... any other applications. Image position differs from the display. You might have occurred. An error might be different to that specified in the printer driver's [Printout paper size:] dialog box. Image position differs from the display. The printed image is different from the image on the...panel to see if an error has occurred. In the application, change the layout, character size, and character settings. See the printer driver Help. See the printer driver Help. The correct page layout settings are not made . • On the [Print Quality] tab, for the [Print ...
... any other applications. Image position differs from the display. You might have occurred. An error might be different to that specified in the printer driver's [Printout paper size:] dialog box. Image position differs from the display. The printed image is different from the image on the...panel to see if an error has occurred. In the application, change the layout, character size, and character settings. See the printer driver Help. See the printer driver Help. The correct page layout settings are not made . • On the [Print Quality] tab, for the [Print ...
Operating Instructions
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...used. damp. See "Copy Paper", About This Machine. See "Copy Paper", About This comes creased. thin. Machine. Set the correct printer language. The feed orien- See "Timer Settings", General Settings Guide and "ENERGY STAR Program", About This Machine. 49 Misfeeds occur The paper... About This Machine. The paper is too Use recommended paper. The paper is comes creased. Set the machine's feed orientation and the printer driver's feed orientation accordingly. There is too Use recommended paper. See "Copy Paper", About This Machine. See "Copy Paper", About ...
...used. damp. See "Copy Paper", About This Machine. See "Copy Paper", About This comes creased. thin. Machine. Set the correct printer language. The feed orien- See "Timer Settings", General Settings Guide and "ENERGY STAR Program", About This Machine. 49 Misfeeds occur The paper... About This Machine. The paper is too Use recommended paper. The paper is comes creased. Set the machine's feed orientation and the printer driver's feed orientation accordingly. There is too Use recommended paper. See "Copy Paper", About This Machine. See "Copy Paper", About ...
Operating Instructions
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... may reduce the computer's workload. To enable [Change User Settings...], select the [User settings] check box. Troubleshooting When Using the Printer Function 4 50 Problem Cause Solution There is not as graphics-heavy documents, takes longer to process. Processing time ble delay between depends... on the [Print Settings] tab in - Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box on the print start in the RPCS printer driver. Information that fits on a single page on a single page of another machine. If you want ...
... may reduce the computer's workload. To enable [Change User Settings...], select the [User settings] check box. Troubleshooting When Using the Printer Function 4 50 Problem Cause Solution There is not as graphics-heavy documents, takes longer to process. Processing time ble delay between depends... on the [Print Settings] tab in - Adjust the [Printable area:] setting in the [Printer Configuration...] dialog box on the print start in the RPCS printer driver. Information that fits on a single page on a single page of another machine. If you want ...
Operating Instructions
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.... Even when the machine is offline, printing is performed when [Job Acceptance Priority] is selected for [Signal Control]. See the printer driver Help. Duplex printing cannot be using duplex printing, make settings to use the reduction function to the machine are coarse. Duplex... printing is malfunctioning. Select [Printer Priority] for [Signal Control] in [Parallel Interface] in the bypass tray. Images are incomplete, or excess pages are printed as that...
.... Even when the machine is offline, printing is performed when [Job Acceptance Priority] is selected for [Signal Control]. See the printer driver Help. Duplex printing cannot be using duplex printing, make settings to use the reduction function to the machine are coarse. Duplex... printing is malfunctioning. Select [Printer Priority] for [Signal Control] in [Parallel Interface] in the bypass tray. Images are incomplete, or excess pages are printed as that...