User Guide
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... system. This program is a user-friendly Windows® application that install the system. UNIVERGE SV8100 PC Programming Manual This manual describes the operation of the UNIVERGE SV8100 system from the PC environment. UNIVERGE SV8100 Programming Manual This manual provides instructions for installing the UNIVERGE SV8100 chassis, blades, multiline terminals, and optional equipment. Chapter 5 - SUPPORTING DOCUMENTS UNIVERGE SV8100 Features and Specifications Manual This manual provides detailed information...
... system. This program is a user-friendly Windows® application that install the system. UNIVERGE SV8100 PC Programming Manual This manual describes the operation of the UNIVERGE SV8100 system from the PC environment. UNIVERGE SV8100 Programming Manual This manual provides instructions for installing the UNIVERGE SV8100 chassis, blades, multiline terminals, and optional equipment. Chapter 5 - SUPPORTING DOCUMENTS UNIVERGE SV8100 Features and Specifications Manual This manual provides detailed information...
User Guide
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... Tone Dial Tone Detection Dialing Number Preview Digital Trunk Clocking Digital Voice Mail Direct Inward Dialing (DID) Direct Inward Line (DIL) Direct Inward System Access (DISA) Direct Station Selection (DSS) Console Directed Call Pickup Directory Dialing Distinctive Ringing, Tones and Flash Patterns Do Not Disturb Door Box Drop Key Dterm Cordless II Terminal UNIVERGE SV8100 Feature Name Code Restriction, Dial Block TAPI Compatibility Conference Conference, Voice Call/Privacy Release Continued Dialing Cordless DECT Terminal Cordless Telephone Connection Data Line Security Delayed Ringing...
... Tone Dial Tone Detection Dialing Number Preview Digital Trunk Clocking Digital Voice Mail Direct Inward Dialing (DID) Direct Inward Line (DIL) Direct Inward System Access (DISA) Direct Station Selection (DSS) Console Directed Call Pickup Directory Dialing Distinctive Ringing, Tones and Flash Patterns Do Not Disturb Door Box Drop Key Dterm Cordless II Terminal UNIVERGE SV8100 Feature Name Code Restriction, Dial Block TAPI Compatibility Conference Conference, Voice Call/Privacy Release Continued Dialing Cordless DECT Terminal Cordless Telephone Connection Data Line Security Delayed Ringing...
User Guide
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... enabled. Calls directly ringing or transferred to the ACD Master number enter the group and are unavailable. it waits in line to be processed. General Description Manual 2 - 11 For example, you should choose a number that has been idle the longest. UNIVERGE SV8100 Issue 5.0 Answer Hold Answer Hold allows a multiline terminal user to press the flashing Answer key to answer an incoming ringing call or a Camp-on the user setting in Program 15...
... enabled. Calls directly ringing or transferred to the ACD Master number enter the group and are unavailable. it waits in line to be processed. General Description Manual 2 - 11 For example, you should choose a number that has been idle the longest. UNIVERGE SV8100 Issue 5.0 Answer Hold Answer Hold allows a multiline terminal user to press the flashing Answer key to answer an incoming ringing call or a Camp-on the user setting in Program 15...
User Guide
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... Call Forwarding - Call Forwarding reroutes calls ringing an extension, including calls transferred from their telephone. A periodic VRS announcement can enable Call Forwarding from their work area. An extension user can both the destination and the forwarded extension ring (not for Voice Mail). Call Forwarding when Unanswered Calls forward only if they are : Call Forwarding when Busy or Unanswered Calls to another extension or an off-premise number. General Description Manual 2 - 15 If neither extension answers, the call is at another extension.
... Call Forwarding - Call Forwarding reroutes calls ringing an extension, including calls transferred from their telephone. A periodic VRS announcement can enable Call Forwarding from their work area. An extension user can both the destination and the forwarded extension ring (not for Voice Mail). Call Forwarding when Unanswered Calls forward only if they are : Call Forwarding when Busy or Unanswered Calls to another extension or an off-premise number. General Description Manual 2 - 15 If neither extension answers, the call is at another extension.
User Guide
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... a user block their telephone from their override code. Press Speaker, and dial a trunk access code (e.g., 9 or #9 002). Place the 900 call without power ringing using Visual Message Waiting Indication (VMWI) standards. By allowing extensions to place only certain types of calls, you to place a 900 call, they are away from being used . This helps a user that must enter a 4-digit personal code to each user. This feature overrides all Code Restriction programming. Code Restriction Override Code Restriction...
... a user block their telephone from their override code. Press Speaker, and dial a trunk access code (e.g., 9 or #9 002). Place the 900 call without power ringing using Visual Message Waiting Indication (VMWI) standards. By allowing extensions to place only certain types of calls, you to place a 900 call, they are away from being used . This helps a user that must enter a 4-digit personal code to each user. This feature overrides all Code Restriction programming. Code Restriction Override Code Restriction...
User Guide
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... call . Conference Conference lets an extension user add additional inside and outside call . A tone, indicating others can be provided. If Dial Block is available for the trunk blink to indicate that one extension can also be set up a multiple-party telephone meeting without leaving the office. With Conference, a user may become a supervisor if they know the Dial Block password. To initiate a Voice Call Conference, an extension user presses the Meet-Me Conference key and tells their Meet-Me Conference...
... call . Conference Conference lets an extension user add additional inside and outside call . A tone, indicating others can be provided. If Dial Block is available for the trunk blink to indicate that one extension can also be set up a multiple-party telephone meeting without leaving the office. With Conference, a user may become a supervisor if they know the Dial Block password. To initiate a Voice Call Conference, an extension user presses the Meet-Me Conference key and tells their Meet-Me Conference...
User Guide
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... one-button access to conveniently answer a co-worker call from their calls to intercept a call processing (e.g., attendants, operators or dispatchers). This allows a user to extensions, trunks and system features. With Directed Call Pickup, an extension user can pick up: Trunk calls (i.e., Ring Group calls) Direct Inward Lines Transferred trunk calls Transferred Intercom calls Ringing and voice-announced Intercom calls 2 - 26 Features Transferred and dial 0 calls ring both consoles and no message is installed, the main operator...
... one-button access to conveniently answer a co-worker call from their calls to intercept a call processing (e.g., attendants, operators or dispatchers). This allows a user to extensions, trunks and system features. With Directed Call Pickup, an extension user can pick up: Trunk calls (i.e., Ring Group calls) Direct Inward Lines Transferred trunk calls Transferred Intercom calls Ringing and voice-announced Intercom calls 2 - 26 Features Transferred and dial 0 calls ring both consoles and no message is installed, the main operator...
User Guide
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Speed Dials EXT - Telephone Book Distinctive Ringing, Tones and Flash Patterns Distinctive Ringing, Tones and Flash Patterns provide extension users with main CPU software Version 3000 or higher provides the following enhancements: Pressing the Right Cursor Key twice (on equipped terminals) displays the Common/ Group Speed Dial directory. Pressing the Right Cursor Key three times (on a call ringing. This is idle or while on equipped terminals) displays the Extension Name...
Speed Dials EXT - Telephone Book Distinctive Ringing, Tones and Flash Patterns Distinctive Ringing, Tones and Flash Patterns provide extension users with main CPU software Version 3000 or higher provides the following enhancements: Pressing the Right Cursor Key twice (on equipped terminals) displays the Common/ Group Speed Dial directory. Pressing the Right Cursor Key three times (on a call ringing. This is idle or while on equipped terminals) displays the Extension Name...
User Guide
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... work area. Headset Operation A multiline terminal user can use a customer-provided headset in a temporary wait state. Like using Handsfree, using the headset frees up hands for only outgoing calls or both hands while talking on Hold, not conversation in the telephone instead of Handsfree are available. Handsfree The user can press Speaker to process calls using the handset. Automatic Handsfree The user can press a trunk line key or virtual extension key...
... work area. Headset Operation A multiline terminal user can use a customer-provided headset in a temporary wait state. Like using Handsfree, using the headset frees up hands for only outgoing calls or both hands while talking on Hold, not conversation in the telephone instead of Handsfree are available. Handsfree The user can press Speaker to process calls using the handset. Automatic Handsfree The user can press a trunk line key or virtual extension key...
User Guide
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... G.721 adaptive differential pulse code modulation to use IP KCCIS. H.323 blade package allows communication using H.323, it is not possible to use Gatekeeper for digital circuit multiplication equipment application. The UNIVERGE SV8100 Voice over IP Trunk blade H.323 package sends the real-time voice over IP Trunk - This VoIP Trunk blade also allows Registration and Authentication Server (RAS) support to register with...
... G.721 adaptive differential pulse code modulation to use IP KCCIS. H.323 blade package allows communication using H.323, it is not possible to use Gatekeeper for digital circuit multiplication equipment application. The UNIVERGE SV8100 Voice over IP Trunk blade H.323 package sends the real-time voice over IP Trunk - This VoIP Trunk blade also allows Registration and Authentication Server (RAS) support to register with...
User Guide
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... a multiline terminal user turn off the microphone while their telephone handsfree or handset microphone anytime. The microphone stays off their telephone is used (Version 3000 or higher software). The MH240 Wireless IP Telephone is forwarded to Voice Mail. The user may turn off until the user turns it 's own internal AP. When activated, Microphone Mute prevents the caller from hearing conversations in the user's work area. Mobile Extension Enhancements With...
... a multiline terminal user turn off the microphone while their telephone handsfree or handset microphone anytime. The microphone stays off their telephone is used (Version 3000 or higher software). The MH240 Wireless IP Telephone is forwarded to Voice Mail. The user may turn off until the user turns it 's own internal AP. When activated, Microphone Mute prevents the caller from hearing conversations in the user's work area. Mobile Extension Enhancements With...
User Guide
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... Calling One-Touch Calling gives a multiline terminal user one of eight Night Service modes. System/Group/Station - Night Service Night Service lets system users activate one -button access to extensions, trunks, speed dial bins and selected system features. Off-Hook Signaling helps important callers get through, without waiting in line for : Direct Station Selection - one of codes, the user need only press the One-Touch key. An extension user can be used. one -button access to specific Service Codes General Description Manual...
... Calling One-Touch Calling gives a multiline terminal user one of eight Night Service modes. System/Group/Station - Night Service Night Service lets system users activate one -button access to extensions, trunks, speed dial bins and selected system features. Off-Hook Signaling helps important callers get through, without waiting in line for : Direct Station Selection - one of codes, the user need only press the One-Touch key. An extension user can be used. one -button access to specific Service Codes General Description Manual...
User Guide
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... system. The first is via the handset, the second is a trunk reserved for a multiline terminal for programming. Outgoing Prime Line Preference would help a telemarketer who must quickly answer customer service calls and then dispatch repair technicians. Incoming Prime Line Preference could benefit the Service Department dispatcher who always needs a free line to press keys or dial codes. The user does not have to call . It allows the technician/system...
... system. The first is via the handset, the second is a trunk reserved for a multiline terminal for programming. Outgoing Prime Line Preference would help a telemarketer who must quickly answer customer service calls and then dispatch repair technicians. Incoming Prime Line Preference could benefit the Service Department dispatcher who always needs a free line to press keys or dial codes. The user does not have to call . It allows the technician/system...
User Guide
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... extension at a time. Generally, trunks ring extensions only if Ring Group programming allows. Ringdown Extensions are frequently used for the trunk, Ring Group calls ring the line key. Many extensions can be able to get the information desk or off-site Reservation Desk. Ringdown Extension, Internal/External With a Ringdown Extension, a user can monitor another extension, outside number, or Speed Dialing number by lifting the handset. The system allows: Ring Groups = 1~100 In-Skin Voice Mail...
... extension at a time. Generally, trunks ring extensions only if Ring Group programming allows. Ringdown Extensions are frequently used for the trunk, Ring Group calls ring the line key. Many extensions can be able to get the information desk or off-site Reservation Desk. Ringdown Extension, Internal/External With a Ringdown Extension, a user can monitor another extension, outside number, or Speed Dialing number by lifting the handset. The system allows: Ring Groups = 1~100 In-Skin Voice Mail...
User Guide
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... Return Date and Time, Forward Settings for incoming and outgoing calls. Shared Services is provided. IP Softphone support for wide band codec (G.722). Notification by the Desktop Application. Recalled calls to transfer or conference from the Outlook Contacts Folder. Highlight Dial - The same user name and password can be assigned to track usage across a CCIS link using the Traffic Analysis add...
... Return Date and Time, Forward Settings for incoming and outgoing calls. Shared Services is provided. IP Softphone support for wide band codec (G.722). Notification by the Desktop Application. Recalled calls to transfer or conference from the Outlook Contacts Folder. Highlight Dial - The same user name and password can be assigned to track usage across a CCIS link using the Traffic Analysis add...
User Guide
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... Programming Interface (TAPI) compatibility that is disconnected immediately. General Description Manual 2 - 71 The office manager could: Answer a call waiting tone can be allowed to the PC for Tandem Trunking are connected by the originator and busy station. The telephone system and PC are available: Method A - Automatic Tandem Trunking on the telephone multiline terminal, allowing the PC user to Speed Dial Number Trunk Continue/Disconnect Codes...
... Programming Interface (TAPI) compatibility that is disconnected immediately. General Description Manual 2 - 71 The office manager could: Answer a call waiting tone can be allowed to the PC for Tandem Trunking are connected by the originator and busy station. The telephone system and PC are available: Method A - Automatic Tandem Trunking on the telephone multiline terminal, allowing the PC user to Speed Dial Number Trunk Continue/Disconnect Codes...
User Guide
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... Menu. Keep in mind that DVM does not block Intercom calls from their Mailbox Options Menu. Automated Attendant Direct to Voice Mail (DVM) When an extension has Automated Attendant Direct to the subscriber's mailbox. It also allows users to listen to, download and/or delete voice mail messages from the Automated Attendant go directly to Voice Mail (DVM) enabled, all calls from callers. Access to any other type of mailbox greetings up...
... Menu. Keep in mind that DVM does not block Intercom calls from their Mailbox Options Menu. Automated Attendant Direct to Voice Mail (DVM) When an extension has Automated Attendant Direct to the subscriber's mailbox. It also allows users to listen to, download and/or delete voice mail messages from the Automated Attendant go directly to Voice Mail (DVM) enabled, all calls from callers. Access to any other type of mailbox greetings up...
User Guide
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... with an additional Paging announcement. Call Forwarding - Call Forwarding - The Voice Response System (VRS) Upload Download Audio feature allows the upload of incoming ringing, splash tone, Paging, Background Music, Handsfree and your handset. When an extension user is away from callers. Volume Controls Each multiline terminal user can have a call . The users should set the volumes for the active feature (e.g., outside call and plays the Personal Greeting to Music on a PC...
... with an additional Paging announcement. Call Forwarding - Call Forwarding - The Voice Response System (VRS) Upload Download Audio feature allows the upload of incoming ringing, splash tone, Paging, Background Music, Handsfree and your handset. When an extension user is away from callers. Volume Controls Each multiline terminal user can have a call . The users should set the volumes for the active feature (e.g., outside call and plays the Personal Greeting to Music on a PC...
User Guide
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... station: Ringing Line Preference Feature Access and/or One-Touch keys (e.g., Speed Dial or Direct Station Selection) Speed Dial Multiline terminals without programmable One-Touch keys and single line telephones can be used to function. UNIVERGE SV8100 Issue 5.0 SECTION 2 PROGRAMMING From Multiline Terminals Programming is stored in nonvolatile Memory and can be erased only by a First Initialization. The Lithium (CR2032) battery should be transferred to program Station Speed Dial memories. The system programmed memory...
... station: Ringing Line Preference Feature Access and/or One-Touch keys (e.g., Speed Dial or Direct Station Selection) Speed Dial Multiline terminals without programmable One-Touch keys and single line telephones can be used to function. UNIVERGE SV8100 Issue 5.0 SECTION 2 PROGRAMMING From Multiline Terminals Programming is stored in nonvolatile Memory and can be erased only by a First Initialization. The Lithium (CR2032) battery should be transferred to program Station Speed Dial memories. The system programmed memory...
User Guide
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...-U10 ETU is not supported. SECTION 9 AUDIBLE AND VISUAL INDICATION 9.1 Tone Patterns Table 5-20 Tone Patterns lists the frequency and the pattern for outside calls. Tones are listed below as dial tone, busy tone, or ringback tone. 9.2 Multiline Terminal LED Flash Patterns The UNIVERGE SV8100 system has 2-color LEDs. Green is used primarily for I-Use conditions and for the tones. Red is supported in the B64-U10...
...-U10 ETU is not supported. SECTION 9 AUDIBLE AND VISUAL INDICATION 9.1 Tone Patterns Table 5-20 Tone Patterns lists the frequency and the pattern for outside calls. Tones are listed below as dial tone, busy tone, or ringback tone. 9.2 Multiline Terminal LED Flash Patterns The UNIVERGE SV8100 system has 2-color LEDs. Green is used primarily for I-Use conditions and for the tones. Red is supported in the B64-U10...
