User Guide
Page 20
...the images in this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive. and click Next. If this guide, the procedure is in Windows 98, continued License 8 Select The updated driver... If you still cannot find the correct driver file,...Windows Me" on page 45. displays and asks for your CD-ROM drive, type your Windows 98 CD-ROM is the same. 14 SB5100 Series Cable Modem User Guide If an Insert Disk window similar to the one below is displayed, click Next. Introduction Before You Begin Installation & Configuration ...
...the images in this window is not displayed, verify that the SURFboard Cable Modem CD-ROM is properly inserted in the CD-ROM drive. and click Next. If this guide, the procedure is in Windows 98, continued License 8 Select The updated driver... If you still cannot find the correct driver file,...Windows Me" on page 45. displays and asks for your CD-ROM drive, type your Windows 98 CD-ROM is the same. 14 SB5100 Series Cable Modem User Guide If an Insert Disk window similar to the one below is displayed, click Next. Introduction Before You Begin Installation & Configuration ...
Installation Manual
Page 7
...Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and LEDs...2-3 Figure 3-1 Cable connections ...3-3 Figure 3-2 Ethernet - Multiple users with two interfaces ... and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual Multiple users ...3-31 Figure 3-3 Ethernet -
...Filtering ...B-13 Driver...B-19 Registration...B-20 Miscellaneous ...B-21 Acquisition...B-22 Unit Update ...B-23 = Figures Figure 2-1 SURFboard cable modem data path ...2-1 Figure 2-2 Front panel LEDs and Standby button...2-2 Figure 2-3 Rear-panel connections and LEDs...2-3 Figure 3-1 Cable connections ...3-3 Figure 3-2 Ethernet - Multiple users with two interfaces ... and LEDs ...2-3 Table 5-1 Troubleshooting guidelines...5-1 Table 5-2 Troubleshooting checklist ...5-2 Table B-1 Priority level...B-1 SURFboard Cable Modem Installation Manual Multiple users ...3-31 Figure 3-3 Ethernet -
Installation Manual
Page 18
... http://www.motorola.com/broadband. Ethernet users do not need to the failure is off . 3-4 Installation and Operation # If an error occurs: When During power up USB. 7 Configure TCP/IP using the USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. The SURFboard cable modem automatically loads configuration updates. The...
... http://www.motorola.com/broadband. Ethernet users do not need to the failure is off . 3-4 Installation and Operation # If an error occurs: When During power up USB. 7 Configure TCP/IP using the USB or Ethernet: USB: Be sure the SURFboard Cable Modem CD-ROM is inserted in your computer. The SURFboard cable modem automatically loads configuration updates. The...
Installation Manual
Page 21
... to manually select the NetMotCM.sys files on page 3-33 and then repeat this procedure. If the window above is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed again. SURFboard Cable Modem Installation Manual If you may need to click Browse to display the following window: 10 Select the...
... to manually select the NetMotCM.sys files on page 3-33 and then repeat this procedure. If the window above is not displayed, verify that the SURFboard Cable Modem CD-ROM is displayed again. SURFboard Cable Modem Installation Manual If you may need to click Browse to display the following window: 10 Select the...
Installation Manual
Page 95
... taken No action taken No action taken Continue using current image. Obtain new image file. Reached Max Retries. Update will complete, but value for docsDevSwOperStatus may be incorrect after CM reboots. Try operation again. SURFboard Cable Modem Installation Manual Get new copy of memory. Image 7(Info) is corrupted. Continue using current image. X501.5 Unable...
... taken No action taken No action taken Continue using current image. Obtain new image file. Reached Max Retries. Update will complete, but value for docsDevSwOperStatus may be incorrect after CM reboots. Try operation again. SURFboard Cable Modem Installation Manual Get new copy of memory. Image 7(Info) is corrupted. Continue using current image. X501.5 Unable...
Installation Manual
Page 96
...to transfer the new image from the server. Update failed. Continue using current image. CM is the correct address of memory. Continue using current image. Continue using current image. SURFboard Cable Modem Installation Manual Update failed. TFTP of bytes for Bootrom image. ...TFTP 4(Error) failed. B-24 Event Log Messages Code X501.15 Event Log Messages Unit Update: Could not write Bootrom to allocate memory ...
...to transfer the new image from the server. Update failed. Continue using current image. CM is the correct address of memory. Continue using current image. Continue using current image. SURFboard Cable Modem Installation Manual Update failed. TFTP of bytes for Bootrom image. ...TFTP 4(Error) failed. B-24 Event Log Messages Code X501.15 Event Log Messages Unit Update: Could not write Bootrom to allocate memory ...
Installation Manual
Page 97
... that docsDevSwServer is corrupt. Not updating. X501.32 Unit Update. Retrying Update. 4(Error) X501.34 Unit Updated Failed. Update failed. Continue using current image file. No action taken. If problem persists contact your vendor. SURFboard Cable Modem Installation Manual Reached Max Download Retries. 4(Error) Cable Modem Actions Continue using current image file. Update failed. Attempted to update to transfer the new image...
... that docsDevSwServer is corrupt. Not updating. X501.32 Unit Update. Retrying Update. 4(Error) X501.34 Unit Updated Failed. Update failed. Continue using current image file. No action taken. If problem persists contact your vendor. SURFboard Cable Modem Installation Manual Reached Max Download Retries. 4(Error) Cable Modem Actions Continue using current image file. Update failed. Attempted to update to transfer the new image...
Installation Manual
Page 98
B-26 Event Log Messages Code X501.35 Event Log Messages Unit Update Failed X501.36 Failed to boot. See previous log messages for more detail on reason for failure. SURFboard Cable Modem Installation Manual The image in flash now likely to be corrupt and the CM may not be able to restore image after error. There was a problem with the image placed into flash during Unit Update and the program was not able to restore the previous image to flash. Level 4(Error) 4(Error) Cable Modem Actions Unit Update failed.
B-26 Event Log Messages Code X501.35 Event Log Messages Unit Update Failed X501.36 Failed to boot. See previous log messages for more detail on reason for failure. SURFboard Cable Modem Installation Manual The image in flash now likely to be corrupt and the CM may not be able to restore image after error. There was a problem with the image placed into flash during Unit Update and the program was not able to restore the previous image to flash. Level 4(Error) 4(Error) Cable Modem Actions Unit Update failed.