Troubleshooting Guide
Page 8
Characters have a printer part that the fonts are possible solutions. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). The print quality test pages print. 7 Touch Exit Config Menu. Try one or more of the following topics may...
Characters have a printer part that the fonts are possible solutions. If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). The print quality test pages print. 7 Touch Exit Config Menu. Try one or more of the following topics may...
User's Guide
Page 124
Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples G5 Staples G12 Staples G11 Hole Punch Box Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture ...
Supplies Menu Cyan Toner Yellow Toner Magenta Toner Black Toner Cyan PC Unit Yellow PC Unit Magenta PC Unit Black PC Unit Waste Toner Box Staples G5 Staples G12 Staples G11 Hole Punch Box Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture ...
User's Guide
Page 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Cyan, Magenta, Yellow, or Black PC Units Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK Description Shows the status of the toner cartridges Shows the status of the photoconductor units Shows the status of the waste toner bottle Shows the status of the staples Shows the status of the hole punch box 125
User's Guide
Page 201
... continue printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install a new photoconductor. • Touch Continue... to clear the message and continue printing. 84 Color pc unit life warning One or more of the color photoconductors are near exhaustion. • When the print quality diminishes, install new cyan, magenta...
... continue printing. • Order a replacement waste toner box immediately. 82 Waste toner box missing Insert the waste toner box. 84 Black pc unit life warning The black photoconductor is near exhaustion. • When the print quality diminishes, install a new photoconductor. • Touch Continue... to clear the message and continue printing. 84 Color pc unit life warning One or more of the color photoconductors are near exhaustion. • When the print quality diminishes, install new cyan, magenta...
User's Guide
Page 202
...The printer has four photoconductors: cyan, magenta, yellow, and black. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). Replace the specified toner cartridge. 200-289.yy paper jam 1 Clear the paper path. 2 Touch ...appears again, contact Customer Support, and report the message. 202 Install a new photoconductor. 84 Replace color pc units One or more of the color photoconductors are exhausted. 84 Replace black pc unit The black photoconductor is exhausted. The black photoconductor can be replaced at the same time.
...The printer has four photoconductors: cyan, magenta, yellow, and black. Install new cyan, magenta, and yellow photoconductors. 84 Unsupported pc unit Replace the specified photoconductor(s). Replace the specified toner cartridge. 200-289.yy paper jam 1 Clear the paper path. 2 Touch ...appears again, contact Customer Support, and report the message. 202 Install a new photoconductor. 84 Replace color pc units One or more of the color photoconductors are exhausted. 84 Replace black pc unit The black photoconductor is exhausted. The black photoconductor can be replaced at the same time.
User's Guide
Page 204
...you purchased the printer. Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering staple cartridges When Staples low or missing appears, order the specified staple cartridge. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for... Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge X945X2MG X945X2YG X945X2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Ordering toner cartridges When 88 Cyan toner low, 88 Magenta toner...
...you purchased the printer. Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering staple cartridges When Staples low or missing appears, order the specified staple cartridge. In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for... Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge X945X2MG X945X2YG X945X2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Ordering toner cartridges When 88 Cyan toner low, 88 Magenta toner...
User's Guide
Page 214
Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. 214 11 Close Door E.
Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the door open for more than 10 minutes. 2 Release the bar by pressing the E5 button located on the bottom of the E5 latch, lift the E5 latch, and then press the bar down. 214 11 Close Door E.
User's Guide
Page 246
If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Try one or more of the following: Check the paper guides Move the guides in the tray. Dark lines ABCDE ...
If an 84 Color pc unit life warning, 84 Black pc unit life warning, 84 Replace color pc units, or 84 Replace black pc unit message appears, replace the photoconductor(s). Try one or more of the following: Check the paper guides Move the guides in the tray. Dark lines ABCDE ...
User's Guide
Page 266
... 82 Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202 84 Replace color pc units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner 202...
... 82 Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202 84 Replace color pc units 202 84 Unsupported pc unit 202 867-sheet tray loading 37 88 toner low 202 88 Replace toner 202...
User's Guide
Page 269
... Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202, 214 84 Replace color pc units 202, 214 84 Unsupported pc unit 202 88 toner low 202 88 Replace toner 202, 217 900-999 Service...
... Waste toner box missing 201 82 Waste toner box nearly full 201 84 pc unit missing 201 84 Black pc unit life warning 201 84 color pc unit life warning 201 84 Replace black pc unit 202, 214 84 Replace color pc units 202, 214 84 Unsupported pc unit 202 88 toner low 202 88 Replace toner 202, 217 900-999 Service...
Setup Guide
Page 63
printer options troubleshooting drawers 51 duplex unit 51 option not working 51 printer setup local 23 making a test copy 47 network 24 rolling printer under scanner shelf 19 sending a test fax 47 testing a scan to PC profile 47 printer, moving disassembling printer from scanner shelf 28 setting the printer up...wrong tray 50 job prints on wrong paper 50 jobs do not print 50 paper frequently jams 52 troubleshooting, printer options drawers 51 duplex unit 51 option not working 51 U unboxing printer 10 scanner and shelf 10 verifying box contents 10 unlocking control panel menus 53 W weight ...
printer options troubleshooting drawers 51 duplex unit 51 option not working 51 printer setup local 23 making a test copy 47 network 24 rolling printer under scanner shelf 19 sending a test fax 47 testing a scan to PC profile 47 printer, moving disassembling printer from scanner shelf 28 setting the printer up...wrong tray 50 job prints on wrong paper 50 jobs do not print 50 paper frequently jams 52 troubleshooting, printer options drawers 51 duplex unit 51 option not working 51 U unboxing printer 10 scanner and shelf 10 verifying box contents 10 unlocking control panel menus 53 W weight ...
Supplies guide
Page 1
... list Part name Cyan High Yield Toner Cartridge Magenta High Yield Toner Cartridge Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Single PC Unit 3 Pack of PC Units Waste Toner Box Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number C930H2CG C930H2MG C930H2YG C930H2KG C930X72G C930X73G...
... list Part name Cyan High Yield Toner Cartridge Magenta High Yield Toner Cartridge Yellow High Yield Toner Cartridge Black High Yield Toner Cartridge Single PC Unit 3 Pack of PC Units Waste Toner Box Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number C930H2CG C930H2MG C930H2YG C930H2KG C930X72G C930X73G...
Supplies guide
Page 2
... Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). See the illustrations inside the stapler finisher door for more information. When Staples empty or misfed or...
... Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). See the illustrations inside the stapler finisher door for more information. When Staples empty or misfed or...
IPDS Emulation User’s Guide
Page 99
... Publishing - with Euro Baltic Rim Windows (ASCII) - with Euro Canadian French PC, Canada Icelandic PC, Iceland ISO/ANSI 8-bit Latin 1 Nordic PC, Norway, Sweden, Denmark PC (standard) PC IBM Desktop Publishing PC Multinational, Multilingual PC Multinational, Multilingual - Languages (and Countries) Belgian (Belgium) Brazilian Portuguese (Brazil)...International Set 5) Portuguese (Portugal) UK English (UK, Australia, Ireland, Hong Kong, New Zealand) US English, Canadian English (United States, Canada (English) Codepage (CPGID) 383 384 385 392 386 387 388 382 389 390 393 361 391 394 395 ...
... Publishing - with Euro Baltic Rim Windows (ASCII) - with Euro Canadian French PC, Canada Icelandic PC, Iceland ISO/ANSI 8-bit Latin 1 Nordic PC, Norway, Sweden, Denmark PC (standard) PC IBM Desktop Publishing PC Multinational, Multilingual PC Multinational, Multilingual - Languages (and Countries) Belgian (Belgium) Brazilian Portuguese (Brazil)...International Set 5) Portuguese (Portugal) UK English (UK, Australia, Ireland, Hong Kong, New Zealand) US English, Canadian English (United States, Canada (English) Codepage (CPGID) 383 384 385 392 386 387 388 382 389 390 393 361 391 394 395 ...
Quick Reference
Page 9
Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the door open ... E1 Cyan E2 Magenta E3 Yellow E4 Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. 9 Insert the new waste toner box. 11 Close Door E6. photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). 10 Place the new printhead lens cleaner in the notches of...
Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the door open ... E1 Cyan E2 Magenta E3 Yellow E4 Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. 9 Insert the new waste toner box. 11 Close Door E6. photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). 10 Place the new printhead lens cleaner in the notches of...
Service Manual
Page 9
...error 2-125 846.00 Scanner communication error 2-125 846.01 Scanner communication error 2-126 846.10 Sensor (ADF width APS X) error 2-126 846.12 Scanner unit assembly software logic error 2-127 846.13 Switch (platen interlock) open 2-128 847.00 Modem error 2-128 847.01 Fax storage error 2-129 848.00... 2-130 901.XX RIP card assembly software error 2-131 903.00 K developer/transport drive assembly motor error 2-131 903.01 K PC drive motor error 2-132 903.02 CMY PC drive motor error 2-133 903.03 Developer drive motor error 2-134 904.00 Sensor (transfer belt HP) late error 2-135 904....
...error 2-125 846.00 Scanner communication error 2-125 846.01 Scanner communication error 2-126 846.10 Sensor (ADF width APS X) error 2-126 846.12 Scanner unit assembly software logic error 2-127 846.13 Switch (platen interlock) open 2-128 847.00 Modem error 2-128 847.01 Fax storage error 2-129 848.00... 2-130 901.XX RIP card assembly software error 2-131 903.00 K developer/transport drive assembly motor error 2-131 903.01 K PC drive motor error 2-132 903.02 CMY PC drive motor error 2-133 903.03 Developer drive motor error 2-134 904.00 Sensor (transfer belt HP) late error 2-135 904....
Service Manual
Page 10
...2-180 100K maintenance required 2-181 600K maintenance required 2-181 ADF maintenance required 2-182 Standard media bin full 2-182 Scanner unit assembly not detected 2-182 ADF left cover assembly is open 2-183 Toner cartridge error 2-184 Toner cartridge set error 2-184... not detected 2-185 Waste toner cartridge nearly full 2-186 PC cartridge not detected 2-187 PC cartridge invalid 2-187 CMY PC cartridges nearly exhausted 2-187 CMY PC cartridges exhausted 2-188 K PC cartridge nearly exhausted 2-188 K PC cartridge exhausted 2-189 toner cartridge nearly empty 2-189 toner ...
...2-180 100K maintenance required 2-181 600K maintenance required 2-181 ADF maintenance required 2-182 Standard media bin full 2-182 Scanner unit assembly not detected 2-182 ADF left cover assembly is open 2-183 Toner cartridge error 2-184 Toner cartridge set error 2-184... not detected 2-185 Waste toner cartridge nearly full 2-186 PC cartridge not detected 2-187 PC cartridge invalid 2-187 CMY PC cartridges nearly exhausted 2-187 CMY PC cartridges exhausted 2-188 K PC cartridge nearly exhausted 2-188 K PC cartridge exhausted 2-189 toner cartridge nearly empty 2-189 toner ...
Service Manual
Page 14
...4-40 Switch (waste toner cartridge interlock) removal 4-42 Inner cover removal 4-43 Waste toner agitator motor assembly removal 4-44 PC cartridge unit removal 4-44 Image density sensor assembly removal 4-45 CMY toner add assembly removal 4-47 K toner add assembly removal 4-48 ...Developer interlock plate assembly removal 4-49 Developer unit assembly removal 4-53 Developer carrier removal and replacement 4-56 Photoconductor (PC) unit assembly removal 4-59 Transfer belt lift latch assembly removal 4-61 Transfer belt steering motor removal...
...4-40 Switch (waste toner cartridge interlock) removal 4-42 Inner cover removal 4-43 Waste toner agitator motor assembly removal 4-44 PC cartridge unit removal 4-44 Image density sensor assembly removal 4-45 CMY toner add assembly removal 4-47 K toner add assembly removal 4-48 ...Developer interlock plate assembly removal 4-49 Developer unit assembly removal 4-53 Developer carrier removal and replacement 4-56 Photoconductor (PC) unit assembly removal 4-59 Transfer belt lift latch assembly removal 4-61 Transfer belt steering motor removal...
Service Manual
Page 18
...6-3 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 1 7-2 Assembly 2: Covers 2 7-3 Assembly 3: Covers 3 7-4 Assembly 4: PC cartridge and developer drive 7-5 Assembly 5: ID sensor and transfer belt steering 7-6 Assembly 6: Media tray 7-7 Assembly 7: Printer left lower door and media feed... 7-25 Assembly 24: Transfer belt 7-26 Assembly 25: Transfer belt lift 2 7-27 Assembly 26: Toner Dispense 7-28 Assembly 27: Developer unit assemblies 7-29 Assembly 28: Fuser assembly 7-30 Assembly 29: Cooling fans 7-31 Assembly 30: Electrical 1 7-32 Assembly 31: Electrical 2...
...6-3 Parts catalog 7-1 How to use this parts catalog 7-1 Assembly 1: Covers 1 7-2 Assembly 2: Covers 2 7-3 Assembly 3: Covers 3 7-4 Assembly 4: PC cartridge and developer drive 7-5 Assembly 5: ID sensor and transfer belt steering 7-6 Assembly 6: Media tray 7-7 Assembly 7: Printer left lower door and media feed... 7-25 Assembly 24: Transfer belt 7-26 Assembly 25: Transfer belt lift 2 7-27 Assembly 26: Toner Dispense 7-28 Assembly 27: Developer unit assemblies 7-29 Assembly 28: Fuser assembly 7-30 Assembly 29: Cooling fans 7-31 Assembly 30: Electrical 1 7-32 Assembly 31: Electrical 2...