User's Guide
Page 145
... settings. This diagram shows the items available under each menu. Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor Separator pad Waste Toner Box Fuser Transfer Module Default Source Paper Size/Type Configure MP Substitute Size Paper Texture...
... settings. This diagram shows the items available under each menu. Supplies Paper Menu Reports Settings Replace Supply Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Magenta Photoconductor Yellow Photoconductor Black Photoconductor Separator pad Waste Toner Box Fuser Transfer Module Default Source Paper Size/Type Configure MP Substitute Size Paper Texture...
User's Guide
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... Select No to reset the supply counter. Separator Pad Cyan, Magenta, Yellow, or Black Cartridge Shows the status of the toner cartridges Early Warning Low Replace Missing OK Cyan, Magenta, Yellow, or Black Photoconductor Shows the status of the cyan, yellow, magenta and black Early Warning... photoconductors Low Replace Missing OK Separator Pad Shows the status of the separator pad OK Replace Waste Toner Box Shows the status of the waste toner box Near Full Replace Missing OK Fuser Shows the status of the fuser Early...
... Select No to reset the supply counter. Separator Pad Cyan, Magenta, Yellow, or Black Cartridge Shows the status of the toner cartridges Early Warning Low Replace Missing OK Cyan, Magenta, Yellow, or Black Photoconductor Shows the status of the cyan, yellow, magenta and black Early Warning... photoconductors Low Replace Missing OK Separator Pad Shows the status of the separator pad OK Replace Waste Toner Box Shows the status of the waste toner box Near Full Replace Missing OK Fuser Shows the status of the fuser Early...
User's Guide
Page 237
... your area. Ordering photoconductors When 84 photoconductor low or 84 photoconductor nearly low appears, order a replacement photoconductor. Notes: • The toner gauge is an estimate of how much toner is on the ISO / IEC 19798 standard (with about Lexmark authorized supplies dealers in your cartridge. • All life estimates for information about 5% coverage per...
... your area. Ordering photoconductors When 84 photoconductor low or 84 photoconductor nearly low appears, order a replacement photoconductor. Notes: • The toner gauge is an estimate of how much toner is on the ISO / IEC 19798 standard (with about Lexmark authorized supplies dealers in your cartridge. • All life estimates for information about 5% coverage per...
User's Guide
Page 238
.... Part name Fuser Transfer Module Part number 40X5095 (100 volt) 40X5093 (115 volt) 40X5094 (230 volt) 40X5096 Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. Part name Photoconductor Photoconductor, Multi-Pack Part number C734X20G C734X24G Ordering a fuser or a transfer module When 80 Fuser Life Warning...
.... Part name Fuser Transfer Module Part number 40X5095 (100 volt) 40X5093 (115 volt) 40X5094 (230 volt) 40X5096 Ordering a waste toner box When 82 Waste toner box nearly full appears, order a replacement waste toner box. Part name Photoconductor Photoconductor, Multi-Pack Part number C734X20G C734X24G Ordering a fuser or a transfer module When 80 Fuser Life Warning...
User's Guide
Page 242
Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Replacing a toner cartridge When 88 Replace cartridge, 88 cartridge nearly low, or 88 cartridge low appears on the green tabs of the specified cartridge. 1 Open the upper front door, and then ..., try to extend the life of the specified cartridge to the home screen. Maintaining the printer 242 • Yellow Photoconductor • Black Photoconductor 6 When photoconductor replaced appears, touch Yes. 7 Touch to return to remove it from the printer.
Warning-Potential Damage: To avoid overexposing the photoconductors, do not leave the front doors open the lower front door. Replacing a toner cartridge When 88 Replace cartridge, 88 cartridge nearly low, or 88 cartridge low appears on the green tabs of the specified cartridge. 1 Open the upper front door, and then ..., try to extend the life of the specified cartridge to the home screen. Maintaining the printer 242 • Yellow Photoconductor • Black Photoconductor 6 When photoconductor replaced appears, touch Yes. 7 Touch to return to remove it from the printer.
User's Guide
Page 243
When printed text and graphics remain faded, replace the specified cartridge. Repeat steps 1 and 2, and then continue with the following steps. 6 Unpack a new cartridge. 3 1 2 Maintaining the printer 243 3 Shake the cartridge front to back and side to side to redistribute the toner. 4 Reinsert the cartridge to continue printing. 5 Repeat this process multiple times until printed text and graphics remain faded.
When printed text and graphics remain faded, replace the specified cartridge. Repeat steps 1 and 2, and then continue with the following steps. 6 Unpack a new cartridge. 3 1 2 Maintaining the printer 243 3 Shake the cartridge front to back and side to side to redistribute the toner. 4 Reinsert the cartridge to continue printing. 5 Repeat this process multiple times until printed text and graphics remain faded.
User's Guide
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Maintaining the printer 244 The cartridge clicks into the printer. Push the toner cartridge in as far as it to Lexmark for recycling. 8 Shake the new cartridge front to back and side to side to evenly distribute the toner. 9 Remove the red packing strips from the new cartridge. 10 Insert the new cartridge into place when correctly installed. 7 Place the old cartridge into the replacement cartridge box, and then place the return label on the box and mail it will go.
Maintaining the printer 244 The cartridge clicks into the printer. Push the toner cartridge in as far as it to Lexmark for recycling. 8 Shake the new cartridge front to back and side to side to evenly distribute the toner. 9 Remove the red packing strips from the new cartridge. 10 Insert the new cartridge into place when correctly installed. 7 Place the old cartridge into the replacement cartridge box, and then place the return label on the box and mail it will go.
User's Guide
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The printer will not continue printing until the waste toner box is replaced. 1 Unpack the replacement waste toner box, and remove it from the printer. 1 2 Maintaining the printer 251 3 Replace the air filter, and then replace the cover. 4 Turn the printer on the left side of the printer. 3 Press the release button to the left, and pull the waste toner box out to remove it from its shipping box. 1 2 2 Locate the waste toner box release button on . Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box or 82 Waste toner box nearly full appears.
The printer will not continue printing until the waste toner box is replaced. 1 Unpack the replacement waste toner box, and remove it from the printer. 1 2 Maintaining the printer 251 3 Replace the air filter, and then replace the cover. 4 Turn the printer on the left side of the printer. 3 Press the release button to the left, and pull the waste toner box out to remove it from its shipping box. 1 2 2 Locate the waste toner box release button on . Replacing the waste toner box Replace the waste toner box when 82 Replace waste toner box or 82 Waste toner box nearly full appears.
User's Guide
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4 Peel the seal from the side of the full waste toner box as shown, and then place it over the hole to seal off the waste toner box. 1 2 5 Place the sealed waste toner box in the recycling bag. 6 Place the bag into the shipping box you just removed the replacement part from. 2 1 7 Peel the recycling label off, and place it on the shipping box. 1 2 8 Insert the new waste toner box into the printer. 1 2 Maintaining the printer 252
4 Peel the seal from the side of the full waste toner box as shown, and then place it over the hole to seal off the waste toner box. 1 2 5 Place the sealed waste toner box in the recycling bag. 6 Place the bag into the shipping box you just removed the replacement part from. 2 1 7 Peel the recycling label off, and place it on the shipping box. 1 2 8 Insert the new waste toner box into the printer. 1 2 Maintaining the printer 252
User's Guide
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... clear the message and continue printing. 82 Replace waste toner box The waste toner box is full. 1 Replace the waste toner box using the instruction sheet that came with the replacement part. 2 Clear the paper path. 82 Waste toner box missing Reinsert the waste toner box into the printer. 84 Replace photoconductor Replace the specified color photoconductor using the instruction...
... clear the message and continue printing. 82 Replace waste toner box The waste toner box is full. 1 Replace the waste toner box using the instruction sheet that came with the replacement part. 2 Clear the paper path. 82 Waste toner box missing Reinsert the waste toner box into the printer. 84 Replace photoconductor Replace the specified color photoconductor using the instruction...
User's Guide
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...02 Scanner Auto Disabled The printer identified a problem with the replacement part. 3 Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is exhausted. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue printing...and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. 88 cartridge low 1 Order a replacement toner cartridge immediately. 2 Remove the specified cartridge. 3 Firmly shake the cartridge side-to-side and front...
...02 Scanner Auto Disabled The printer identified a problem with the replacement part. 3 Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is exhausted. 1 Replace the specified toner cartridge. 2 Touch Continue to clear the message and continue printing...and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. 88 cartridge low 1 Order a replacement toner cartridge immediately. 2 Remove the specified cartridge. 3 Firmly shake the cartridge side-to-side and front...
User's Guide
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... Streaks • Unexpected characters • White lines in the upper left corner. Troubleshooting 285 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the copy....Clear any error messages. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. Poor copy quality These ...
... Streaks • Unexpected characters • White lines in the upper left corner. Troubleshooting 285 THE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the copy....Clear any error messages. THE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint-free cloth dampened with water. UNWANTED TONER IS IN THE BACKGROUND • Increase the background removal setting. • Adjust the darkness to a lighter setting. Poor copy quality These ...
User's Guide
Page 291
... more of the following : THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to : • Check that you experience faded print, replace the cartridge. Note: If you the fax to put the printer in the upper left corner. Can receive but not send faxes These are possible..., or thin media (such as magazine clippings) into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you want to make sure the shortcut number has been programmed for the number that...
... more of the following : THE PRINTER IS NOT IN FAX MODE On the home screen, touch Fax to : • Check that you experience faded print, replace the cartridge. Note: If you the fax to put the printer in the upper left corner. Can receive but not send faxes These are possible..., or thin media (such as magazine clippings) into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. THE TONER MAY BE LOW When 88 Cartridge low appears or when you want to make sure the shortcut number has been programmed for the number that...
User's Guide
Page 296
...back and forth several times, and then reinstall it. • Install a new toner cartridge. THE PRINTER REQUIRES SERVICING Call for service. Troubleshooting 296 Reinstall the toner cartridge. TONER IS LOW • Remove the toner cartridge from the printer. Characters have jagged or uneven edges If you are using... that the fonts are possible solutions. Try one or more of the following: PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the packing material is properly removed. A TONER CARTRIDGE IS DEFECTIVE OR EMPTY Replace the defective or empty...
...back and forth several times, and then reinstall it. • Install a new toner cartridge. THE PRINTER REQUIRES SERVICING Call for service. Troubleshooting 296 Reinstall the toner cartridge. TONER IS LOW • Remove the toner cartridge from the printer. Characters have jagged or uneven edges If you are using... that the fonts are possible solutions. Try one or more of the following: PACKING MATERIAL MAY BE ON THE TONER CARTRIDGE Remove the toner cartridge and make sure the packing material is properly removed. A TONER CARTRIDGE IS DEFECTIVE OR EMPTY Replace the defective or empty...
User's Guide
Page 298
Clipped images These are possible solutions. This can occur when the printer is correct for the paper size loaded. Try one or more of color. TONER IS LOW Replace the toner cartridge. To fix this, set Quiet Mode to print, specify the correct size setting: • For Windows users, specify the size from Print... FUNCTIONING PROPERLY • Make sure the Paper Type setting is in the tray to the correct positions for the media that you are using. • Replace the photoconductor.
Clipped images These are possible solutions. This can occur when the printer is correct for the paper size loaded. Try one or more of color. TONER IS LOW Replace the toner cartridge. To fix this, set Quiet Mode to print, specify the correct size setting: • For Windows users, specify the size from Print... FUNCTIONING PROPERLY • Make sure the Paper Type setting is in the tray to the correct positions for the media that you are using. • Replace the photoconductor.
User's Guide
Page 299
... paper loaded in the printer software before sending the job to print. Try one or more of the following : CHECK THE TONER DARKNESS SETTING Select a different toner darkness setting in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 ... For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. A TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the worn or defective toner cartridge. Troubleshooting 299 Gray background ABCDE ABCDE ABCDE These are possible solutions.
... paper loaded in the printer software before sending the job to print. Try one or more of the following : CHECK THE TONER DARKNESS SETTING Select a different toner darkness setting in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 ... For Windows users, specify the size from Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. A TONER CARTRIDGE MAY BE WORN OR DEFECTIVE Replace the worn or defective toner cartridge. Troubleshooting 299 Gray background ABCDE ABCDE ABCDE These are possible solutions.
User's Guide
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... ARE DIRTY Clean the printhead lenses. Paper curl These are possible solutions. Try one or more of the following : A TONER CARTRIDGE IS DEFECTIVE Replace the defective toner cartridge. THE TRANSFER MODULE IS DEFECTIVE Replace the transfer module. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the Print dialog. A PHOTOCONDUCTOR...
... ARE DIRTY Clean the printhead lenses. Paper curl These are possible solutions. Try one or more of the following : A TONER CARTRIDGE IS DEFECTIVE Replace the defective toner cartridge. THE TRANSFER MODULE IS DEFECTIVE Replace the transfer module. THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from the Print dialog. A PHOTOCONDUCTOR...
User's Guide
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... TRANSFER MODULE, OR THE FUSER IS WORN OR DEFECTIVE Replace the toner cartridge, the transfer module, or the fuser. CHECK THE PAPER Avoid textured paper with rough finishes. Troubleshooting 301 CHECK THE PAPER TYPE SETTING Make sure ... match the type of paper that you are possible solutions. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too dark These are using. Print is...
... TRANSFER MODULE, OR THE FUSER IS WORN OR DEFECTIVE Replace the toner cartridge, the transfer module, or the fuser. CHECK THE PAPER Avoid textured paper with rough finishes. Troubleshooting 301 CHECK THE PAPER TYPE SETTING Make sure ... match the type of paper that you are possible solutions. Try one or more of the following : CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast setting is too dark These are using. Print is...
User's Guide
Page 302
... the printer control panel Quality menu. THE PRINTER MAY NOT HAVE RECALIBRATED RECENTLY Perform Color Adjust from the printer control panel Quality menu. A TONER CARTRIDGE IS LOW • Remove the specified cartridge from a new package. • Avoid textured paper with rough finishes. • Make ...sure the paper you load in the printer control panel Quality menu. A TONER CARTRIDGE IS WORN OR DEFECTIVE Replace the worn or defective toner cartridge. CHECK THE PAPER • Load paper from the printer. Troubleshooting 302 Print is too low. • ...
... the printer control panel Quality menu. THE PRINTER MAY NOT HAVE RECALIBRATED RECENTLY Perform Color Adjust from the printer control panel Quality menu. A TONER CARTRIDGE IS LOW • Remove the specified cartridge from a new package. • Avoid textured paper with rough finishes. • Make ...sure the paper you load in the printer control panel Quality menu. A TONER CARTRIDGE IS WORN OR DEFECTIVE Replace the worn or defective toner cartridge. CHECK THE PAPER • Load paper from the printer. Troubleshooting 302 Print is too low. • ...
User's Guide
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CHECK THE PAPER Make sure you are possible solutions. ) ) ) A TONER CARTRIDGE IS WORN OR DEFECTIVE Replace the worn or defective toner cartridge. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in .) Skewed print These are possible solutions. Repeating ... more of the following : REPEATING MARKS OCCUR IN ONLY ONE COLOR AND MULTIPLE TIMES ON THE PAGE Replace a toner cartridge if the defects occur every: • 33.0 mm (1.30 in.) • 35.3 mm (1.39 in.) Replace a photoconductor if the defects occur every: • 28.3 mm (1.11 in.) • 72.4 mm (2.85 ...
CHECK THE PAPER Make sure you are possible solutions. ) ) ) A TONER CARTRIDGE IS WORN OR DEFECTIVE Replace the worn or defective toner cartridge. Try one or more of the following : CHECK THE PAPER GUIDES Move the guides in .) Skewed print These are possible solutions. Repeating ... more of the following : REPEATING MARKS OCCUR IN ONLY ONE COLOR AND MULTIPLE TIMES ON THE PAGE Replace a toner cartridge if the defects occur every: • 33.0 mm (1.30 in.) • 35.3 mm (1.39 in.) Replace a photoconductor if the defects occur every: • 28.3 mm (1.11 in.) • 72.4 mm (2.85 ...