User Guide
Page 9
... List of status and error messages...231 Maintaining the printer 249 Cleaning the exterior of the printer...249 Cleaning the scanner glass...249 Adjusting scanner registration...250 Storing supplies...252 Conserving ... maintenance kit...255 Ordering a transfer roller...255 Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location...257 Setting the printer up in a new location...
... List of status and error messages...231 Maintaining the printer 249 Cleaning the exterior of the printer...249 Cleaning the scanner glass...249 Adjusting scanner registration...250 Storing supplies...252 Conserving ... maintenance kit...255 Ordering a transfer roller...255 Ordering charge rolls...255 Ordering pick rollers ...255 Ordering ADF replacement parts...256 Ordering staple cartridges...256 Recycling Lexmark products...256 Moving the printer...256 Before moving the printer ...256 Moving the printer to another location...257 Setting the printer up in a new location...
User Guide
Page 10
... printer problems...263 Printer control panel display is blank or displays only diamonds 263 Solving printing problems...263 Multiple-language PDFs do not print...263 Error message about reading USB drive appears...263 Jobs do not print...264 Confidential and other held jobs do not print ...264 Job takes longer than expected...
... printer problems...263 Printer control panel display is blank or displays only diamonds 263 Solving printing problems...263 Multiple-language PDFs do not print...263 Error message about reading USB drive appears...263 Jobs do not print...264 Confidential and other held jobs do not print ...264 Job takes longer than expected...
User Guide
Page 19
.... If the character is in a shortcut, then the shortcut is deleted, another press of the Fax menu, fax function, or home screen, pressing causes an error beep. Understanding the printer control panel Item 1 Display 2 Keypad Description View scanning, copying, faxing, and printing options as well as status and error messages.
.... If the character is in a shortcut, then the shortcut is deleted, another press of the Fax menu, fax function, or home screen, pressing causes an error beep. Understanding the printer control panel Item 1 Display 2 Keypad Description View scanning, copying, faxing, and printing options as well as status and error messages.
User Guide
Page 111
...If Multi-page TIFF is usually larger than an equivalent JPEG. • JPEG-Creates and attaches a separate file for the e-mail. E-mail Message This option lets you copy the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-...Prints the transmission log or transmission error log • Scan Preview-Displays the first page of the image before you enter a message that portion of the scan. • Darkness-Adjusts how light or dark your e-mail. Image...
...If Multi-page TIFF is usually larger than an equivalent JPEG. • JPEG-Creates and attaches a separate file for the e-mail. E-mail Message This option lets you copy the document • Custom Job (Job Build)-Combines multiple scanning jobs into a single job • Transmission Log-...Prints the transmission log or transmission error log • Scan Preview-Displays the first page of the image before you enter a message that portion of the scan. • Darkness-Adjusts how light or dark your e-mail. Image...
User Guide
Page 139
Clearing jams Jam error messages appear on page 91. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • ...
Clearing jams Jam error messages appear on page 91. • Do not load wrinkled, creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • ...
User Guide
Page 186
... Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate Message Displayed Information (continued) Paper Jam Load Paper Service Errors Description Specifies what is displayed on the upper left and right corners of the ... factory default setting for Activate. • Default is the factory default setting for Type of Message to Display. The displayed information for Paper Jam, Load Paper, and Service Errors can be customized with the following options: None IP Address Hostname Contact Name Location Date/Time ...
... Registers Off Early Warning Low Near End of Life End of Life Type of Message to Display Default Alternate Default Message Alternate Message Displayed Information (continued) Paper Jam Load Paper Service Errors Description Specifies what is displayed on the upper left and right corners of the ... factory default setting for Activate. • Default is the factory default setting for Type of Message to Display. The displayed information for Paper Jam, Load Paper, and Service Errors can be customized with the following options: None IP Address Hostname Contact Name Location Date/Time ...
User Guide
Page 206
...me a copy Never appears On by default Off by default Always On E-mail Server Setup Max e-mail size 0-65535 KB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Format PDF (.pdf) Secure PDF... back to the creator of the e-mail Specifies the maximum e-mail size in kilobytes Note: E-mail above the specified size is mostly text. Sends a message when an e-mail is greater than the configured size limit Sends an e-mail only when the address contains the domain name, such as a company domain...
...me a copy Never appears On by default Off by default Always On E-mail Server Setup Max e-mail size 0-65535 KB E-mail Server Setup Size Error Message E-mail Server Setup Limit destinations E-mail Server Setup Web Link Setup Server Login Password Path Base file name Web Link Format PDF (.pdf) Secure PDF... back to the creator of the e-mail Specifies the maximum e-mail size in kilobytes Note: E-mail above the specified size is mostly text. Sends a message when an e-mail is greater than the configured size limit Sends an e-mail only when the address contains the domain name, such as a company domain...
User Guide
Page 231
...size or type. • Touch Use current [src] to ignore the message and print from the tray selected for the message to a properly grounded outlet. 6 Restart the printer. The formatted page will print on . If the error occurs a second time: 1 Turn the printer off . 2 Unplug ...tray. 5 Connect the power cord to clear. Call complete A fax call is answering a fax call. Understanding printer messages 231 Understanding printer messages List of status and error messages Answering The printer is completed. Note: If you touch Continue when there is no paper in the selected tray. Wait ...
...size or type. • Touch Use current [src] to ignore the message and print from the tray selected for the message to a properly grounded outlet. 6 Restart the printer. The formatted page will print on . If the error occurs a second time: 1 Turn the printer off . 2 Unplug ...tray. 5 Connect the power cord to clear. Call complete A fax call is answering a fax call. Understanding printer messages 231 Understanding printer messages List of status and error messages Answering The printer is completed. Note: If you touch Continue when there is no paper in the selected tray. Wait ...
User Guide
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...more of the following : • Turn the printer off and then back on . Understanding printer messages 236 Wait for sending The scanning process of a fax job completed, but no connection is made. If the error occurs a second time: 1 Turn the printer off . 2 Unplug the power cord from the ...wall outlet. 3 Remove the specified bin. 4 Reattach the bin. 5 Connect the power cord to clear the message and print without using the specified bin. If the error occurs a second time: 1 Turn the printer off . 2 Unplug the power cord from the wall outlet. 3 Remove the specified...
...more of the following : • Turn the printer off and then back on . Understanding printer messages 236 Wait for sending The scanning process of a fax job completed, but no connection is made. If the error occurs a second time: 1 Turn the printer off . 2 Unplug the power cord from the ...wall outlet. 3 Remove the specified bin. 4 Reattach the bin. 5 Connect the power cord to clear the message and print without using the specified bin. If the error occurs a second time: 1 Turn the printer off . 2 Unplug the power cord from the wall outlet. 3 Remove the specified...
User Guide
Page 237
... using the envelope feeder. The printer automatically senses paper removal and resumes printing. If the error occurs again: 1 Turn the printer off and then back on. Wait for the message to clear the message and print without using the specified bins. Remove paper from Remove the paper from the wall... (X658 only) Try one or more of the page received. Receive complete The printer has received an entire fax job. Understanding printer messages 237 If the error occurs a second time: 1 Turn the printer off . 2 Unplug the power cord from the specified location. Wait for the...
... using the envelope feeder. The printer automatically senses paper removal and resumes printing. If the error occurs again: 1 Turn the printer off and then back on. Wait for the message to clear the message and print without using the specified bins. Remove paper from Remove the paper from the wall... (X658 only) Try one or more of the page received. Receive complete The printer has received an entire fax job. Understanding printer messages 237 If the error occurs a second time: 1 Turn the printer off . 2 Unplug the power cord from the specified location. Wait for the...
User Guide
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...Job to clear the message. Scanner Jam Access Cover Open Close the bottom ADF door to clear the message. The message clears when all resources needed for the job are inaccessible. Wait for the message to clear. Serial The printer is not configured properly. An error occurred on the hard... disk and are available. Wait for the message to clear. Deleting held jobs were not restored Touch Continue to delete...
...Job to clear the message. Scanner Jam Access Cover Open Close the bottom ADF door to clear the message. The message clears when all resources needed for the job are inaccessible. Wait for the message to clear. Serial The printer is not configured properly. An error occurred on the hard... disk and are available. Wait for the message to clear. Deleting held jobs were not restored Touch Continue to delete...
User Guide
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If the error message remains, the flash memory may be defective and require replacing. 54 Network software error is the proper one for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously ...defragment operation and continue printing. • Format the flash memory. Understanding printer messages 242 9 Invalid region 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer cannot find a similar font and ...
If the error message remains, the flash memory may be defective and require replacing. 54 Network software error is the proper one for resources Try one or more of the following: • Touch Continue to clear the message and continue printing. Downloaded fonts and macros not previously ...defragment operation and continue printing. • Format the flash memory. Understanding printer messages 242 9 Invalid region 50 PPDS font error Try one or more of the following: • Touch Continue to clear the message and continue printing. • The printer cannot find a similar font and ...
User Guide
Page 243
Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item...the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to clear the message. Try one or more of the serial port. The printer discards any data received through the... Buffer menu item is not set to Disabled. 56 Serial port disabled is not set to clear the message. Understanding printer messages 243
Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the serial port. • Make sure the Serial Buffer menu item...the printer power off and then back on to reset the printer. 54 Standard network software error Try one or more of the following: • Touch Continue to clear the message. Try one or more of the serial port. The printer discards any data received through the... Buffer menu item is not set to Disabled. 56 Serial port disabled is not set to clear the message. Understanding printer messages 243
User Guide
Page 246
...the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 283 Staple jam 1 Clear the jam from the scanner. Understanding printer messages 246 If the error message remains, the hard disk may be defective and ...require replacing. 80 Routine maintenance needed The printer needs to clear the message and continue printing. • Format the printer hard disk. 62...
...the print cartridge. 2 Touch Continue to clear the message. 200-282.yy paper jam 1 Clear the paper path. 2 Touch Continue to continue printing. 283 Staple jam 1 Clear the jam from the scanner. Understanding printer messages 246 If the error message remains, the hard disk may be defective and ...require replacing. 80 Routine maintenance needed The printer needs to clear the message and continue printing. • Format the printer hard disk. 62...
User Guide
Page 247
... immediately after the last successfully scanned page. • Touch Finish job without further scanning if page jam recovery is processing when the attendance message appears. A new scan job containing the same parameters as the previous job starts. 293.02 Flatbed Cover Open Close the scanner cover. ...840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 841-846 Scanner Service Error 1 Turn the printer off . 2 Unplug the power cord from Automatic Document Feeder if the...
... immediately after the last successfully scanned page. • Touch Finish job without further scanning if page jam recovery is processing when the attendance message appears. A new scan job containing the same parameters as the previous job starts. 293.02 Flatbed Cover Open Close the scanner cover. ...840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 841-846 Scanner Service Error 1 Turn the printer off . 2 Unplug the power cord from Automatic Document Feeder if the...
User Guide
Page 248
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Understanding printer messages 248 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.
To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com. Understanding printer messages 248 1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card.
User Guide
Page 263
... turn the printer off , wait for about 10 seconds, and then turn the printer back on . This often fixes the problem. Error message about 10 seconds, and then turn the printer off and contact Customer Support. Printer control panel display is securely attached to print in Adobe...is working. • The printer is supported. Troubleshooting 263 For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Once you want to the printer and the host computer, print server, option, or other network device. • All...
... turn the printer off , wait for about 10 seconds, and then turn the printer back on . This often fixes the problem. Error message about 10 seconds, and then turn the printer off and contact Customer Support. Printer control panel display is securely attached to print in Adobe...is working. • The printer is supported. Troubleshooting 263 For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Once you want to the printer and the host computer, print server, option, or other network device. • All...
User Guide
Page 267
... problems Copier does not respond These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Poor copy quality These are possible solutions. Troubleshooting 267 Scanner unit does not close Make sure there ...characters • White lines in , the power is plugged in print These are some examples of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any obstruction keeping the scanner unit open. 3 Lower the scanner unit. 8 Touch Submit. 9 Touch .
... problems Copier does not respond These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Poor copy quality These are possible solutions. Troubleshooting 267 Scanner unit does not close Make sure there ...characters • White lines in , the power is plugged in print These are some examples of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any obstruction keeping the scanner unit open. 3 Lower the scanner unit. 8 Touch Submit. 9 Touch .
User Guide
Page 270
... sure the quality of the original document is loaded facedown on page 249. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Partial document or photo scans These are possible solutions. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Try one or...
... sure the quality of the original document is loaded facedown on page 249. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Partial document or photo scans These are possible solutions. THE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Try one or...
User Guide
Page 271
... Make sure the printer is plugged in, the power is securely connected to use. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Try one or more of the following : CHECK THE DISPLAY FOR...
... Make sure the printer is plugged in, the power is securely connected to use. Try one or more of the following : CHECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. Try one or more of the following : CHECK THE DISPLAY FOR...