Troubleshooting Guide
Page 1
... PDFs 1 Open the document you are using a USB device For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. If the Ready message does not appear, turn the printer back on. The message USB device unsupported appears when using a ...The operator panel display is securely attached to the printer and the host computer, print server, option, or other network device. See the drivers CD or the Lexmark Web site for service. You are using a USB port, make sure: • The power cord is plugged into the outlet is working...
... PDFs 1 Open the document you are using a USB device For information regarding tested and approved USB flash memory devices, see our Lexmark Web site at www.lexmark.com. If the Ready message does not appear, turn the printer back on. The message USB device unsupported appears when using a ...The operator panel display is securely attached to the printer and the host computer, print server, option, or other network device. See the drivers CD or the Lexmark Web site for service. You are using a USB port, make sure: • The power cord is plugged into the outlet is working...
Troubleshooting Guide
Page 2
... Large capacity feeder (2000sheet drawer) See Solving 2000-sheet drawer problems. MFP Make sure MFP memory is securely memory connected to Off in the driver overrides the setting in the Finishing Menu. Tray linking does not work • Make sure both the size and type of pages in the job... wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray. Job prints from the Setup Menu. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Note: Setting ...
... Large capacity feeder (2000sheet drawer) See Solving 2000-sheet drawer problems. MFP Make sure MFP memory is securely memory connected to Off in the driver overrides the setting in the Finishing Menu. Tray linking does not work • Make sure both the size and type of pages in the job... wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray. Job prints from the Setup Menu. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. Note: Setting ...
Troubleshooting Guide
Page 4
... redistribute the toner. Repeat this procedure multiple times until the print remains faded. Entire page is white • If you are using the correct printer drivers. • Verify the environment is Class B. • Replace the charge rolls. • Replace the print cartridge. Open and close the printer top front cover to...
... redistribute the toner. Repeat this procedure multiple times until the print remains faded. Entire page is white • If you are using the correct printer drivers. • Verify the environment is Class B. • Replace the charge rolls. • Replace the print cartridge. Open and close the printer top front cover to...
Troubleshooting Guide
Page 5
... cut off on the page Characters have jagged or uneven The job prints, but the top and side edges margins are using the correct printer drivers. • Verify the environment is Class B. Streaks appear on the sides, top, or bottom of the media Move the guides in the tray to the...
... cut off on the page Characters have jagged or uneven The job prints, but the top and side edges margins are using the correct printer drivers. • Verify the environment is Class B. Streaks appear on the sides, top, or bottom of the media Move the guides in the tray to the...
User's Guide
Page 14
...™ Professional, or the Web pages. The MFP control panel consists of: 14 If a setting cannot be changed from the application or print driver apply only to the job being sent to print, fax, copy, and e-mail settings from the control panel. Settings changed several ways: through the MFP ...
...™ Professional, or the Web pages. The MFP control panel consists of: 14 If a setting cannot be changed from the application or print driver apply only to the job being sent to print, fax, copy, and e-mail settings from the control panel. Settings changed several ways: through the MFP ...
User's Guide
Page 27
... Help Pages Print All Information Guide Copying E-mail Faxing FTP Print Defects Supplies Guide 27 To access the menus and settings, press Menu on the drivers CD.
... Help Pages Print All Information Guide Copying E-mail Faxing FTP Print Defects Supplies Guide 27 To access the menus and settings, press Menu on the drivers CD.
User's Guide
Page 51
... tab, and change Output format: to send your desk. Note: In order to perform this function from a computer lets you must use the PostScript printer driver for the fax recipient. 6 Click Send to Fax. 4 Click OK. Sending faxes from a computer Faxing from your computer, you send electronic documents without leaving your...
... tab, and change Output format: to send your desk. Note: In order to perform this function from a computer lets you must use the PostScript printer driver for the fax recipient. 6 Click Send to Fax. 4 Click OK. Sending faxes from a computer Faxing from your computer, you send electronic documents without leaving your...
User's Guide
Page 68
... MFP settings as appropriate (such as a complete description of the driver packages and Lexmark driver support, are sending to the MFP. Print settings selected from the driver override the default settings selected from the Lexmark Web site.To support all the MFP features, use the Lexmark custom drivers supplied with a feature in the dialog. You may need...
... MFP settings as appropriate (such as a complete description of the driver packages and Lexmark driver support, are sending to the MFP. Print settings selected from the driver override the default settings selected from the Lexmark Web site.To support all the MFP features, use the Lexmark custom drivers supplied with a feature in the dialog. You may need...
User's Guide
Page 73
... do with them. The PIN must be initiated by the user at the MFP. When sending a job to the MFP, you can specify in the driver that can be four digits using the MFP can print the job without the PIN. 73 Once your user name from the... driver. Printing a confidential job When you send a confidential job to print or delete the job. To access confidential or held job refers to retrieve it. Once ...
... do with them. The PIN must be initiated by the user at the MFP. When sending a job to the MFP, you can specify in the driver that can be four digits using the MFP can print the job without the PIN. 73 Once your user name from the... driver. Printing a confidential job When you send a confidential job to print or delete the job. To access confidential or held job refers to retrieve it. Once ...
User's Guide
Page 74
... may have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the left of Print Time Filters, and select Job Routing. Macintosh 1 From a word processor, spreadsheet...
... may have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to the left of Print Time Filters, and select Job Routing. Macintosh 1 From a word processor, spreadsheet...
User's Guide
Page 76
... may have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions. 4 Select the type of held job you want , enter a user name, and then send your job to retrieve your confidential print job, and follow...
... may have difficulty finding Print and Hold Æ Held Jobs, click Help, and see the topic Held Jobs or Print and Hold, then follow the driver instructions. 4 Select the type of held job you want , enter a user name, and then send your job to retrieve your confidential print job, and follow...
User's Guide
Page 77
... paper type, size, and source according to the media you have difficulty, click Help, and then follow the driver instructions. f Select the size of 500 results can also choose to view the MFP driver settings. Note: A maximum of the specialty media from the Paper Type list box. b Click Properties (or Options, Printer...
... paper type, size, and source according to the media you have difficulty, click Help, and then follow the driver instructions. f Select the size of 500 results can also choose to view the MFP driver settings. Note: A maximum of the specialty media from the Paper Type list box. b Click Properties (or Options, Printer...
User's Guide
Page 103
... feeder or 105 g/m2 (28 lb bond) weight for the envelope feeder as long as the cotton content is available on the Lexmark Web site at www.lexmark.com. For detailed information, see the Card Stock & Label Guide, which is 25% or less. See Loading the multipurpose feeder ...and Loading the envelope feeder for laser printers. Set the paper type to Envelope, and select the correct envelope size from the control panel, the MFP driver, ...
... feeder or 105 g/m2 (28 lb bond) weight for the envelope feeder as long as the cotton content is available on the Lexmark Web site at www.lexmark.com. For detailed information, see the Card Stock & Label Guide, which is 25% or less. See Loading the multipurpose feeder ...and Loading the envelope feeder for laser printers. Set the paper type to Envelope, and select the correct envelope size from the control panel, the MFP driver, ...
User's Guide
Page 104
...for label applications to withstand temperatures of 230°C (446°F) and pressure of envelope at www.lexmark.com/publications. All MFP models require a special fuser cleaner for use with laser printers. For detailed ...2 Wait approximately five seconds. 3 Print five more sheets of the most difficult print media for information on the Lexmark Web site at a time in the envelope feeder. • A combination of any exposed adhesive when the flap.../ Type from the MFP control panel, the MFP driver, or from MarkVision Professional. • Feed vinyl labels from the standard 250-
...for label applications to withstand temperatures of 230°C (446°F) and pressure of envelope at www.lexmark.com/publications. All MFP models require a special fuser cleaner for use with laser printers. For detailed ...2 Wait approximately five seconds. 3 Print five more sheets of the most difficult print media for information on the Lexmark Web site at a time in the envelope feeder. • A combination of any exposed adhesive when the flap.../ Type from the MFP control panel, the MFP driver, or from MarkVision Professional. • Feed vinyl labels from the standard 250-
User's Guide
Page 105
... information on card stock: • Set the Paper Type menu item in the Paper menu to Card Stock from the control panel, from the MFP driver, or from edges. • Do not load labels with adhesive, and could void the warranty. • If zone coating of the adhesive is not ...possible, a 1.6 mm (0.1 in.) strip should be removed on the leading and driver edge, and a non-oozing adhesive should be used. • Remove a 1.6 mm (0.1 in.) strip from the leading edge to prevent labels from peeling inside the MFP...
... information on card stock: • Set the Paper Type menu item in the Paper menu to Card Stock from the control panel, from the MFP driver, or from edges. • Do not load labels with adhesive, and could void the warranty. • If zone coating of the adhesive is not ...possible, a 1.6 mm (0.1 in.) strip should be removed on the leading and driver edge, and a non-oozing adhesive should be used. • Remove a 1.6 mm (0.1 in.) strip from the leading edge to prevent labels from peeling inside the MFP...
User's Guide
Page 108
... your installed options by: 1 Opening the Printers folder. 2 Right-clicking on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. If you purchased an MFP that contains installable options. 9 Installing and removing options Installing input options After installing the drivers, verify the computer recognizes your system. 4 Adding the installed options. This may need...
... your installed options by: 1 Opening the Printers folder. 2 Right-clicking on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. If you purchased an MFP that contains installable options. 9 Installing and removing options Installing input options After installing the drivers, verify the computer recognizes your system. 4 Adding the installed options. This may need...
User's Guide
Page 126
..., remove the toner cartridge. Lets you examine the first copy of a sheet. Ordering supplies To order supplies in your software application or MFP driver to send a Verify Print job. Ordering a print cartridge When the 88 Toner is low, firmly shake the cartridge to redistribute the toner, ... sure it side-to-side and front-to-back several to redistribute any remaining toner. Conserving supplies Several settings in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you purchased the MFP. Print media Multipage Print, press the Menu button, and then select Printer...
..., remove the toner cartridge. Lets you examine the first copy of a sheet. Ordering supplies To order supplies in your software application or MFP driver to send a Verify Print job. Ordering a print cartridge When the 88 Toner is low, firmly shake the cartridge to redistribute the toner, ... sure it side-to-side and front-to-back several to redistribute any remaining toner. Conserving supplies Several settings in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you purchased the MFP. Print media Multipage Print, press the Menu button, and then select Printer...
User's Guide
Page 138
.... 3 Touch Settings Æ Fax Settings Æ Analog Fax Setup Æ Fax Send Settings. 4 Touch the down arrow. 5 Touch Driver to Holding Faxes, and click it. 5 Select Always On for each function. Disabling the Driver to Fax menu item 1 Make sure the MFP is entered: 1 Open a Web browser. 5 Click Function Access. b Click Submit...
.... 3 Touch Settings Æ Fax Settings Æ Analog Fax Setup Æ Fax Send Settings. 4 Touch the down arrow. 5 Touch Driver to Holding Faxes, and click it. 5 Select Always On for each function. Disabling the Driver to Fax menu item 1 Make sure the MFP is entered: 1 Open a Web browser. 5 Click Function Access. b Click Submit...
User's Guide
Page 160
...possible to power the MFP off by any switch or breaker. 160 Region codes are non-recoverable. They require no action on the drivers CD. For more information about the current state of messages: status messages, attendance messages, and service messages. Attendance messages alert you ...REGCDE2 EMEA REGCDR 3 Asia Pacific Region REGCDL 4 Latin America Online technical support Technical support is not turned off and back on our Lexmark Web site at www.lexmark.com. Message 42.xy Cartridge region mismatch Note: x = the MFP region, y = the cartridge region Action Install the correct ...
...possible to power the MFP off by any switch or breaker. 160 Region codes are non-recoverable. They require no action on the drivers CD. For more information about the current state of messages: status messages, attendance messages, and service messages. Attendance messages alert you ...REGCDE2 EMEA REGCDR 3 Asia Pacific Region REGCDL 4 Latin America Online technical support Technical support is not turned off and back on our Lexmark Web site at www.lexmark.com. Message 42.xy Cartridge region mismatch Note: x = the MFP region, y = the cartridge region Action Install the correct ...
User's Guide
Page 162
... sending a job to Off under Settings Æ General Settings Æ Print Recovery. Job prints from the output bin. You are using the wrong MFP driver or are printing to the MFP. Your MarkNet™ N8000 series internal print server is not set up properly or is not connected properly.Your...wrong paper or specialty media. Reduce the complexity of your print job by scrolling through the list of pages in the tray. See the drivers CD or the Lexmark Web site for network printing. The job is full. The output bin is too complex. Load paper in the job. Make sure the...
... sending a job to Off under Settings Æ General Settings Æ Print Recovery. Job prints from the output bin. You are using the wrong MFP driver or are printing to the MFP. Your MarkNet™ N8000 series internal print server is not set up properly or is not connected properly.Your...wrong paper or specialty media. Reduce the complexity of your print job by scrolling through the list of pages in the tray. See the drivers CD or the Lexmark Web site for network printing. The job is full. The output bin is too complex. Load paper in the job. Make sure the...