Troubleshooting Guide
Page 1
...off , wait about 10 seconds, and turn the printer back on . See the drivers CD or the Lexmark Web site for network printing. Job takes longer than expected to a file • Verify you are ...using the printer driver associated with the printer. • If you are using... back on . Held jobs do not print The printer is empty Load paper in the job. Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is not connected properly Verify that you have ...
...off , wait about 10 seconds, and turn the printer back on . See the drivers CD or the Lexmark Web site for network printing. Job takes longer than expected to a file • Verify you are ...using the printer driver associated with the printer. • If you are using... back on . Held jobs do not print The printer is empty Load paper in the job. Lexmark™ X642 Troubleshooting Guide Online technical support Technical support is not connected properly Verify that you have ...
Troubleshooting Guide
Page 2
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. • Make sure the ... tray or on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray. If the option is not listed, reinstall it enters or exits ...is set to On Set Collation to On in the Finishing Menu or through the printer driver. The job is securely memory connected to Off in the driver overrides the setting in the Finishing Menu. Incorrect characters print You are using an incompatible parallel...
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. • Make sure the ... tray or on the wrong paper or specialty media Make sure the Paper Size and Paper Type specified in the printer driver match the paper size and type in the tray. If the option is not listed, reinstall it enters or exits ...is set to On Set Collation to On in the Finishing Menu or through the printer driver. The job is securely memory connected to Off in the driver overrides the setting in the Finishing Menu. Incorrect characters print You are using an incompatible parallel...
Troubleshooting Guide
Page 4
... number 2 and number 6 keys on the numeric pad. 5 Continue to the home page. Entire page is white • If you are using the correct printer drivers. • Verify the environment is Class B. The MFP enters the Configuration menu. 6 Touch Print Quality Pages. 7 Touch Exit Configuration Menu. Repeat this , do not load...
... number 2 and number 6 keys on the numeric pad. 5 Continue to the home page. Entire page is white • If you are using the correct printer drivers. • Verify the environment is Class B. The MFP enters the Configuration menu. 6 Touch Print Quality Pages. 7 Touch Exit Configuration Menu. Repeat this , do not load...
Troubleshooting Guide
Page 5
... positions for the size loaded. Reinstall the cartridge. When the print remains faded, replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is Class B. Some of the print is cut off on the page Characters have jagged or uneven The job prints, but...
... positions for the size loaded. Reinstall the cartridge. When the print remains faded, replace the print cartridge. • If you are using the correct printer drivers. • Verify the environment is Class B. Some of the print is cut off on the page Characters have jagged or uneven The job prints, but...
User's Guide
Page 14
Changing a setting from the application, use , the print driver, MarkVision™ Professional, or the Web pages. The MFP control panel consists of: 14 Understanding the MFP control panel MFP and scanner settings can be ... changed from the control panel. Changes made to print, fax, copy, and e-mail settings from an application override changes made from the application or print driver apply only to the job being sent to the MFP. Settings changed several ways: through the MFP control panel, the software application in use the...
Changing a setting from the application, use , the print driver, MarkVision™ Professional, or the Web pages. The MFP control panel consists of: 14 Understanding the MFP control panel MFP and scanner settings can be ... changed from the control panel. Changes made to print, fax, copy, and e-mail settings from an application override changes made from the application or print driver apply only to the job being sent to the MFP. Settings changed several ways: through the MFP control panel, the software application in use the...
User's Guide
Page 27
... about menus and menu items, see the Menus and Messages Guide on the control panel. To access the menus and settings, press Menu on the drivers CD.
... about menus and menu items, see the Menus and Messages Guide on the control panel. To access the menus and settings, press Menu on the drivers CD.
User's Guide
Page 51
Note: In order to perform this function from your computer, you must use the PostScript printer driver for the fax recipient. 6 Click Send to send your job. 51 Sending faxes from a computer Faxing from software applications. 1 From your software application, click File ...
Note: In order to perform this function from your computer, you must use the PostScript printer driver for the fax recipient. 6 Click Send to send your job. 51 Sending faxes from a computer Faxing from software applications. 1 From your software application, click File ...
User's Guide
Page 68
... not available on printing folio and statement size media. Sending a job to the MFP. 68 If you are available from the Lexmark Web site.To support all of the driver packages and Lexmark driver support, are not familiar with the MFP. Modify the MFP settings as appropriate (such as a complete description of the available...
... not available on printing folio and statement size media. Sending a job to the MFP. 68 If you are available from the Lexmark Web site.To support all of the driver packages and Lexmark driver support, are not familiar with the MFP. Modify the MFP settings as appropriate (such as a complete description of the available...
User's Guide
Page 73
... job is held jobs have a user name associated with your job is stored in memory. The PIN must enter a Personal Identification Number (PIN) from the driver. To print a listing: 1 Make sure the MFP is on and the Ready message appears. 2 Press Menu on the control panel. 3 Touch Reports. 4 Touch the down.... 3 Touch Reports. 4 Touch the down arrow until you are there to do with them. When sending a job to the MFP, you can specify in the driver that can print all your user name from the control panel and choose to the MFP, you must be initiated by the user at the...
... job is held jobs have a user name associated with your job is stored in memory. The PIN must enter a Personal Identification Number (PIN) from the driver. To print a listing: 1 Make sure the MFP is on and the Ready message appears. 2 Press Menu on the control panel. 3 Touch Reports. 4 Touch the down.... 3 Touch Reports. 4 Touch the down arrow until you are there to do with them. When sending a job to the MFP, you can specify in the driver that can print all your user name from the control panel and choose to the MFP, you must be initiated by the user at the...
User's Guide
Page 74
... may have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to retrieve your name appears, or touch Search Held Jobs if there are ready to the...
... may have difficulty finding Print and Hold Æ Confidential Print, click Help, see the topic Confidential Print or Print and Hold, and then follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job to retrieve your name appears, or touch Search Held Jobs if there are ready to the...
User's Guide
Page 76
... the Other Options tab, and then click Print and Hold. Note: Repeat Print jobs are ready to retrieve your confidential print job, and follow the driver instructions. 4 Select the type of the job and stores the job in memory so you want , enter a user name, and then send your confidential print...
... the Other Options tab, and then click Print and Hold. Note: Repeat Print jobs are ready to retrieve your confidential print job, and follow the driver instructions. 4 Select the type of the job and stores the job in memory so you want , enter a user name, and then send your confidential print...
User's Guide
Page 77
... the Paper Type and Paper Size for help . 3 From the computer software application, set the Paper Type and Paper Size according to view the MFP driver settings. d Select the tray containing the specialty media. Touch the down arrow until your user name. f Select the size of the specialty media from the... touch Print. At the MFP 1 Touch Held Jobs. 2 Touch your name appears, or touch Search if you have difficulty, click Help, and then follow the driver instructions.
... the Paper Type and Paper Size for help . 3 From the computer software application, set the Paper Type and Paper Size according to view the MFP driver settings. d Select the tray containing the specialty media. Touch the down arrow until your user name. f Select the size of the specialty media from the... touch Print. At the MFP 1 Touch Held Jobs. 2 Touch your name appears, or touch Search if you have difficulty, click Help, and then follow the driver instructions.
User's Guide
Page 103
... curl or twist. - Before loading transparencies, fan the stack to Envelope, and select the correct envelope size from the control panel, the MFP driver, or from MarkVision™ Professional. • For best performance, use envelopes made from 75 g/m2 (20 lb bond) paper. Check with ...Stock & Label Guide, which is 25% or less. Have an interlocking design. 103 Print quality and durability depend on the Lexmark Web site at www.lexmark.com. The Paper Type setting should be set the Paper Type to determine whether your transparencies are considering using . Are stuck...
... curl or twist. - Before loading transparencies, fan the stack to Envelope, and select the correct envelope size from the control panel, the MFP driver, or from MarkVision™ Professional. • For best performance, use envelopes made from 75 g/m2 (20 lb bond) paper. Check with ...Stock & Label Guide, which is 25% or less. Have an interlocking design. 103 Print quality and durability depend on the Lexmark Web site at www.lexmark.com. The Paper Type setting should be set the Paper Type to determine whether your transparencies are considering using . Are stuck...
User's Guide
Page 104
... five more sheets of paper. Have any labels you are considering using with the envelope supplier. • Load only one of envelope at www.lexmark.com/publications. These labels are one size of the most difficult print media for use with laser printers. or 500-sheet trays or the optional... seal the envelopes. See Ordering supplies for label applications to Heavy, or set the Paper Size/ Type from the MFP control panel, the MFP driver, or from MarkVision Professional. • Feed vinyl labels from the standard 250- For vinyl labels, set the Paper Type to Labels, the Labels...
... five more sheets of paper. Have any labels you are considering using with the envelope supplier. • Load only one of envelope at www.lexmark.com/publications. These labels are one size of the most difficult print media for use with laser printers. or 500-sheet trays or the optional... seal the envelopes. See Ordering supplies for label applications to Heavy, or set the Paper Size/ Type from the MFP control panel, the MFP driver, or from MarkVision Professional. • Feed vinyl labels from the standard 250- For vinyl labels, set the Paper Type to Labels, the Labels...
User's Guide
Page 105
...of the adhesive at least 1 mm (0.04 in .) strip from the leading edge to Card Stock from the control panel, from the MFP driver, or from MarkVision Professional. • Be aware that have exposed adhesive. Card stock Card stock is preferred, especially when printing bar codes.... • Do not use labels that preprinting, perforation, and creasing can significantly affect print quality. When printing on the leading and driver edge, and a non-oozing adhesive should be used. • Remove a 1.6 mm (0.1 in .) away from peeling inside the MFP. • Portrait...
...of the adhesive at least 1 mm (0.04 in .) strip from the leading edge to Card Stock from the control panel, from the MFP driver, or from MarkVision Professional. • Be aware that have exposed adhesive. Card stock Card stock is preferred, especially when printing bar codes.... • Do not use labels that preprinting, perforation, and creasing can significantly affect print quality. When printing on the leading and driver edge, and a non-oozing adhesive should be used. • Remove a 1.6 mm (0.1 in .) away from peeling inside the MFP. • Portrait...
User's Guide
Page 108
...duplex unit and an input option, or more than one input option. 9 Installing and removing options Installing input options After installing the drivers, verify the computer recognizes your system. 4 Adding the installed options. If you purchased an MFP that contains installable options. Install the..., or Options depending on your installed options by: 1 Opening the Printers folder. 2 Right-clicking on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. This may need additional furniture. Order of installation Floor-mounted configurations require additional furniture.
...duplex unit and an input option, or more than one input option. 9 Installing and removing options Installing input options After installing the drivers, verify the computer recognizes your system. 4 Adding the installed options. If you purchased an MFP that contains installable options. Install the..., or Options depending on your installed options by: 1 Opening the Printers folder. 2 Right-clicking on our Lexmark Web site at www.lexmark.com/ multifunctionprinters. This may need additional furniture. Order of installation Floor-mounted configurations require additional furniture.
User's Guide
Page 126
...print cartridge When the 88 Toner is unsatisfactory, you bought the MFP for more information about Lexmark Authorized Supplies Dealers in your area. Firmly shake it is available when you print the other countries or regions, visit... Menu Lets you examine the first copy of print media. Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you print up to 32 pages on the back). Note: When toner ... purchased the MFP. Conserving supplies Several settings in your software application or MFP driver to send a Verify Print job.
...print cartridge When the 88 Toner is unsatisfactory, you bought the MFP for more information about Lexmark Authorized Supplies Dealers in your area. Firmly shake it is available when you print the other countries or regions, visit... Menu Lets you examine the first copy of print media. Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you print up to 32 pages on the back). Note: When toner ... purchased the MFP. Conserving supplies Several settings in your software application or MFP driver to send a Verify Print job.
User's Guide
Page 138
5 Click Function Access. Disabling the Driver to Fax menu item 1 Make sure the MFP is entered: 1 Open a Web browser. In the address line, enter the IP address of the MFP being ... on. 2 Press Menu on the control panel. 3 Touch Settings Æ Fax Settings Æ Analog Fax Setup Æ Fax Send Settings. 4 Touch the down arrow. 5 Touch Driver to prevent anyone from being configured using a function. Setting a password before printing received faxes To prevent received faxes from using this format: http://ip_address/. 2 Click...
5 Click Function Access. Disabling the Driver to Fax menu item 1 Make sure the MFP is entered: 1 Open a Web browser. In the address line, enter the IP address of the MFP being ... on. 2 Press Menu on the control panel. 3 Touch Settings Æ Fax Settings Æ Analog Fax Setup Æ Fax Send Settings. 4 Touch the down arrow. 5 Touch Driver to prevent anyone from being configured using a function. Setting a password before printing received faxes To prevent received faxes from using this format: http://ip_address/. 2 Click...
User's Guide
Page 160
... USA and Canada REGCDE2 EMEA REGCDR 3 Asia Pacific Region REGCDL 4 Latin America Online technical support Technical support is not turned off and back on our Lexmark Web site at www.lexmark.com. They require no action on the drivers CD. Status messages provide information about MFP messages, see Ordering a print cartridge.
... USA and Canada REGCDE2 EMEA REGCDR 3 Asia Pacific Region REGCDL 4 Latin America Online technical support Technical support is not turned off and back on our Lexmark Web site at www.lexmark.com. They require no action on the drivers CD. Status messages provide information about MFP messages, see Ordering a print cartridge.
User's Guide
Page 162
...Windows Server 2003 and using the wrong interface cable, or the cable is not set to a file. • Verify you are using the MFP driver associated with the MFP. • If using a recommended interface cable. The job is full. Load paper in the tray. 162 invalid data. See... the drivers CD or the Lexmark Web site for network printing. Make sure the connection is empty. Reduce the complexity of your print job by scrolling through the list of...
...Windows Server 2003 and using the wrong interface cable, or the cable is not set to a file. • Verify you are using the MFP driver associated with the MFP. • If using a recommended interface cable. The job is full. Load paper in the tray. 162 invalid data. See... the drivers CD or the Lexmark Web site for network printing. Make sure the connection is empty. Reduce the complexity of your print job by scrolling through the list of...