Troubleshooting Guide
Page 2
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. If Ready ...images, and the number of media are the same in both trays. • Make sure the paper guides in the software application you are using an IEEE 1284-compliant parallel cable. For more information, see if the option is not listed, ...printer off and back on the menu settings page, but print media jams when it is securely connected, and the network software is correctly set up. Job prints from the Setup Menu. Incorrect characters print You are using an incompatible parallel cable If...
We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for more information. If Ready ...images, and the number of media are the same in both trays. • Make sure the paper guides in the software application you are using an IEEE 1284-compliant parallel cable. For more information, see if the option is not listed, ...printer off and back on the menu settings page, but print media jams when it is securely connected, and the network software is correctly set up. Job prints from the Setup Menu. Incorrect characters print You are using an incompatible parallel cable If...
Troubleshooting Guide
Page 5
...Brightness setting in the Quality menu. • Change the Contrast setting in the Quality menu. • Verify the environment is set correctly in your software application. Reinstall the cartridge. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the... software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct printer drivers. • ...
...Brightness setting in the Quality menu. • Change the Contrast setting in the Quality menu. • Verify the environment is set correctly in your software application. Reinstall the cartridge. To utilize the remaining toner, remove the cartridge by the printer, the host computer, and the... software application. • Verify the print media type and print tray type settings match. • Verify you are using the correct printer drivers. • ...
User's Guide
Page 2
... is Hewlett-Packard Company's designation of a set up this agreement are the property of Lexmark International, Inc. This means the MFP recognizes PCL commands used . Other trademarks are commercial computer software and documentation developed exclusively at www.lexmark.com. these available in all external connections (such as the power supply cord or telephone...
... is Hewlett-Packard Company's designation of a set up this agreement are the property of Lexmark International, Inc. This means the MFP recognizes PCL commands used . Other trademarks are commercial computer software and documentation developed exclusively at www.lexmark.com. these available in all external connections (such as the power supply cord or telephone...
User's Guide
Page 14
... print, fax, copy, and e-mail settings from an application override changes made to the MFP. Settings changed several ways: through the MFP control panel, the software application in use the MFP control panel, MarkVision Professional, or the Embedded Web Server (EWS) pages.
... print, fax, copy, and e-mail settings from an application override changes made to the MFP. Settings changed several ways: through the MFP control panel, the software application in use the MFP control panel, MarkVision Professional, or the Embedded Web Server (EWS) pages.
User's Guide
Page 51
.... 3 Choose the Other Options tab, and change Output format: to enter additional destinations. 8 Touch Fax It. Note: In order to perform this function from software applications. 1 From your software application, click File Æ Print. 2 From the Print window, select your MFP, and then click Properties. This gives you send electronic documents without...
.... 3 Choose the Other Options tab, and change Output format: to enter additional destinations. 8 Touch Fax It. Note: In order to perform this function from software applications. 1 From your software application, click File Æ Print. 2 From the Print window, select your MFP, and then click Properties. This gives you send electronic documents without...
User's Guide
Page 68
... settings selected from a software application, a window representing the MFP driver opens. Updated drivers, as well as the pages you want to the MFP. 68 When you are not familiar with the MFP. Modify the MFP settings as appropriate (such as a complete description of the driver packages and Lexmark driver support, are available...
... settings selected from a software application, a window representing the MFP driver opens. Updated drivers, as well as the pages you want to the MFP. 68 When you are not familiar with the MFP. Modify the MFP settings as appropriate (such as a complete description of the driver packages and Lexmark driver support, are available...
User's Guide
Page 77
... you have a large number of held jobs in the MFP. 3 Touch the job you loaded. Note: You can be displayed for help . 3 From the computer software application, set the Paper Type and Paper Size according to view the MFP driver settings. See Setting the Paper Type and Paper Size for the...
... you have a large number of held jobs in the MFP. 3 Touch the job you loaded. Note: You can be displayed for help . 3 From the computer software application, set the Paper Type and Paper Size according to view the MFP driver settings. See Setting the Paper Type and Paper Size for the...
User's Guide
Page 95
....) 1 This size does not appear in . to 215.9 x 355.6 mm (5.83 x 7.17 in the Paper Size menu until Tray Size Sensing is specified by the software application. 95 Print media sizes Legend - to 8.5 x 14 in.) 69.85 x 127 mm to 229 x 355.6 mm (2.75 x 5 in . to 8.5 x 14 in.) 69.85 x 127...
....) 1 This size does not appear in . to 215.9 x 355.6 mm (5.83 x 7.17 in the Paper Size menu until Tray Size Sensing is specified by the software application. 95 Print media sizes Legend - to 8.5 x 14 in.) 69.85 x 127 mm to 229 x 355.6 mm (2.75 x 5 in . to 8.5 x 14 in.) 69.85 x 127...
User's Guide
Page 96
....) 1 This size does not appear in . to 176 x 250 mm (3.87 x 6.38 in the Paper Size menu until Tray Size Sensing is specified by the software application. 96 250-sheet tray 500-sheet tray Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Output bin Print media sizes...
....) 1 This size does not appear in . to 176 x 250 mm (3.87 x 6.38 in the Paper Size menu until Tray Size Sensing is specified by the software application. 96 250-sheet tray 500-sheet tray Multipurpose feeder 2000-sheet drawer (option) Envelope feeder (option) Duplex unit (option) Output bin Print media sizes...
User's Guide
Page 102
However, if you are unsure if your software application to successfully print on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or heavily textured surface papers ... known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com for supported chemically treated papers) • Preprinted papers with chemicals that may contaminate the MFP • Preprinted papers that can adjust registration...
However, if you are unsure if your software application to successfully print on these forms. • Coated papers (erasable bond), synthetic papers, thermal papers • Rough-edged, rough or heavily textured surface papers ... known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper (see the Card Stock & Label Guide located on the Lexmark Web site at www.lexmark.com for supported chemically treated papers) • Preprinted papers with chemicals that may contaminate the MFP • Preprinted papers that can adjust registration...
User's Guide
Page 126
...software or through the touch screen let you purchased the MFP. Ordering a print cartridge When the 88 Toner is satisfactory before you examine the first copy of paper (16 images on the front and 16 on a sheet of a sheet. Lets you print the other countries or regions, visit the Lexmark..., Multipage Print lets you adjust the level of toner released on the back). Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you conserve toner and paper. Supply Menu selection item What the setting does Toner Toner Darkness,...
...software or through the touch screen let you purchased the MFP. Ordering a print cartridge When the 88 Toner is satisfactory before you examine the first copy of paper (16 images on the front and 16 on a sheet of a sheet. Lets you print the other countries or regions, visit the Lexmark..., Multipage Print lets you adjust the level of toner released on the back). Ordering supplies To order supplies in the U.S., contact Lexmark at www.lexmark.com, or contact the place where you conserve toner and paper. Supply Menu selection item What the setting does Toner Toner Darkness,...
User's Guide
Page 165
... secure. Envelope feeder • Make sure the connection between the duplex unit and the MFP is correct in both the Paper menu and in the software application you are not clear. The Caller ID is not listed, reinstall it quits working: • Turn the MFP off, wait for more details.... of the fax output. If the duplex unit is listed on the menu settings page, but print media jams when it is selected in the software application. • Make sure the envelopes are loaded correctly. See Loading the envelope feeder for related problems. If the suggested corrective actions for more...
... secure. Envelope feeder • Make sure the connection between the duplex unit and the MFP is correct in both the Paper menu and in the software application you are not clear. The Caller ID is not listed, reinstall it quits working: • Turn the MFP off, wait for more details.... of the fax output. If the duplex unit is listed on the menu settings page, but print media jams when it is selected in the software application. • Make sure the envelopes are loaded correctly. See Loading the envelope feeder for related problems. If the suggested corrective actions for more...
User's Guide
Page 166
See Solving 2000-sheet drawer problems. Make sure MFP memory is correctly set up. See the drivers CD that it is securely connected, and the network software is securely connected to the MFP system board. • Make sure you are using the correct cable, that shipped with the MFP for more details. Option Internal print server Large capacity feeder (2000sheet drawer) MFP memory Action • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the MFP system board. 166
See Solving 2000-sheet drawer problems. Make sure MFP memory is correctly set up. See the drivers CD that it is securely connected, and the network software is securely connected to the MFP system board. • Make sure you are using the correct cable, that shipped with the MFP for more details. Option Internal print server Large capacity feeder (2000sheet drawer) MFP memory Action • Make sure the internal print server (also called an internal network adapter or INA) is securely connected to the MFP system board. 166
User's Guide
Page 172
... toner. Reinstall the cartridge. Printing is too dark. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the software application. 172
... toner. Reinstall the cartridge. Printing is too dark. • Change the Toner Darkness setting in the Quality menu. • Change the Brightness setting in the software application. 172
User's Guide
Page 173
...inappropriately slanted. Print is printed in black. Transparency print quality • Use only transparencies recommended by the MFP, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are set to Transparency. 173 Problem Action... set correctly in the tray to 90o F). Part or all of the print is cut off Move the guides in your software application. and side margins are • Make sure the margins are using downloaded fonts, verify the fonts are supported by the MFP manufacturer.
...inappropriately slanted. Print is printed in black. Transparency print quality • Use only transparencies recommended by the MFP, the host computer, and the software application. • Verify the print media type and print tray type settings match. • Verify you are set to Transparency. 173 Problem Action... set correctly in the tray to 90o F). Part or all of the print is cut off Move the guides in your software application. and side margins are • Make sure the margins are using downloaded fonts, verify the fonts are supported by the MFP manufacturer.
User's Guide
Page 176
... for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for a Class A computing device, use ...you . Electronic emission notices Federal Communications Commission (FCC) compliance information statement Part 15 The X642e x642e and Model IImachine types 7002-003, 7002-004, 7002-005, 7002006 have been tested ...limits for any interference received, including interference that could damage your product hardware or software. Operation of a 176 Unauthorized changes or modifications could void the user's authority...
... for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 12A2405 for a Class A computing device, use ...you . Electronic emission notices Federal Communications Commission (FCC) compliance information statement Part 15 The X642e x642e and Model IImachine types 7002-003, 7002-004, 7002-005, 7002006 have been tested ...limits for any interference received, including interference that could damage your product hardware or software. Operation of a 176 Unauthorized changes or modifications could void the user's authority...
User's Guide
Page 191
... stamp 31 toner cartridge recycling 131 transfer roller 130 transparencies loading input tray 79 transparencies, copying 32 tray linking 93 tray selection 33 troubleshooting settings software application overrides 14 U USB Direct interface 69 USB flash memory device 69 V verify print 75 W weight, paper 101 width guide 79 191
... stamp 31 toner cartridge recycling 131 transfer roller 130 transparencies loading input tray 79 transparencies, copying 32 tray linking 93 tray selection 33 troubleshooting settings software application overrides 14 U USB Direct interface 69 USB flash memory device 69 V verify print 75 W weight, paper 101 width guide 79 191
Menus and Messages
Page 2
...To obtain additional copies of express or implied warranties in which it believes appropriate without incurring any way it operates. Lexmark and Lexmark with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,... OR FITNESS FOR A PARTICULAR PURPOSE. UNITED STATES GOVERNMENT RIGHTS This software and any country where such provisions are the user's responsibility. Lexmark may not apply to this product, visit the Lexmark Web site at any existing intellectual property right may be used instead...
...To obtain additional copies of express or implied warranties in which it believes appropriate without incurring any way it operates. Lexmark and Lexmark with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,... OR FITNESS FOR A PARTICULAR PURPOSE. UNITED STATES GOVERNMENT RIGHTS This software and any country where such provisions are the user's responsibility. Lexmark may not apply to this product, visit the Lexmark Web site at any existing intellectual property right may be used instead...
Menus and Messages
Page 20
... The multipurpose feeder only appears on the LCD when Configure MP is the factory default for the specified print media • Select sources through the software application by the MFP if the Paper Size and the Paper Type are default type settings based on the number of print media inserted in...
... The multipurpose feeder only appears on the LCD when Configure MP is the factory default for the specified print media • Select sources through the software application by the MFP if the Paper Size and the Paper Type are default type settings based on the number of print media inserted in...
Menus and Messages
Page 25
... media, and then the MFP can be notified that duplex printing is 1-6. [user-defined name], such as MarkVision or from the LCD. Use the application software to print the simplex job correctly. Menu item Purpose Values and descriptions Card Stock Load Labels Loading Bond Loading Properly handles the specific preprinted print...
... media, and then the MFP can be notified that duplex printing is 1-6. [user-defined name], such as MarkVision or from the LCD. Use the application software to print the simplex job correctly. Menu item Purpose Values and descriptions Card Stock Load Labels Loading Bond Loading Properly handles the specific preprinted print...