User's Guide
Page 7
...option cards 113 Accessing the MFP system board 114 Installing or removing a memory card 118 Installing or removing a flash memory or firmware card 120 Installing an option card 122 Replacing the shield 123 Chapter 10: Understanding the MFP 124 Determining the status of supplies... 125 Conserving supplies 126 Ordering supplies 126 Recycling Lexmark products 131 Cleaning the scanner glass (flatbed) and backing material 132 Scanner registration 132 Moving the MFP 134 Chapter 11: Administrative ...
...option cards 113 Accessing the MFP system board 114 Installing or removing a memory card 118 Installing or removing a flash memory or firmware card 120 Installing an option card 122 Replacing the shield 123 Chapter 10: Understanding the MFP 124 Determining the status of supplies... 125 Conserving supplies 126 Ordering supplies 126 Recycling Lexmark products 131 Cleaning the scanner glass (flatbed) and backing material 132 Scanner registration 132 Moving the MFP 134 Chapter 11: Administrative ...
User's Guide
Page 113
The instructions in this section help you install any of the following options: • Memory cards - Flash memory • Firmware cards - PrintCryption™ • Other options - RS-232 serial interface card - Bar Code - Ethernet 100BaseFX-MTRJ - 802g Wireless Adapter 113 MFP memory - IPDS and SCS/...
The instructions in this section help you install any of the following options: • Memory cards - Flash memory • Firmware cards - PrintCryption™ • Other options - RS-232 serial interface card - Bar Code - Ethernet 100BaseFX-MTRJ - 802g Wireless Adapter 113 MFP memory - IPDS and SCS/...
User's Guide
Page 114
Note: Use a Phillips screwdriver to install MFP memory, flash memory, a firmware card, or an option card. Accessing the MFP system board You must access the MFP system board to remove the system board access cover. 1 Push the release latch, and lower the multipurpose feeder. 2 Push both release latches, and open the top front cover. 114
Note: Use a Phillips screwdriver to install MFP memory, flash memory, a firmware card, or an option card. Accessing the MFP system board You must access the MFP system board to remove the system board access cover. 1 Push the release latch, and lower the multipurpose feeder. 2 Push both release latches, and open the top front cover. 114
User's Guide
Page 117
Use the illustration to locate the connector for the card you want to install. 6 Set the shield aside. Option card connector Flash and firmware card connectors Memory card connector 117
Use the illustration to locate the connector for the card you want to install. 6 Set the shield aside. Option card connector Flash and firmware card connectors Memory card connector 117
User's Guide
Page 120
...the holes on the flash memory or firmware card must touch the system board and be locked into place, and release the locking clips. Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this ...MFP.Flash memory or firmware cards designed for other MFPs may not work with this MFP. 1 Remove the...
...the holes on the flash memory or firmware card must touch the system board and be locked into place, and release the locking clips. Installing or removing a flash memory or firmware card Installation Note: Flash memory or firmware cards designed for other Lexmark MFPs may not work with this ...MFP.Flash memory or firmware cards designed for other MFPs may not work with this MFP. 1 Remove the...
User's Guide
Page 121
... pins on the bottom of the card. 4 Place the flash memory or firmware card in a box. 5 If you removed an option card to remove the option card before removing the flash memory or firmware card. 2 Squeeze the flash memory or firmware card locking clips. 3 Pull the card out. If you do not have... the original packaging, wrap the flash memory or firmware card in paper, and store it in its original packaging. Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If ...
... pins on the bottom of the card. 4 Place the flash memory or firmware card in a box. 5 If you removed an option card to remove the option card before removing the flash memory or firmware card. 2 Squeeze the flash memory or firmware card locking clips. 3 Pull the card out. If you do not have... the original packaging, wrap the flash memory or firmware card in paper, and store it in its original packaging. Removal 1 Remove the system board access cover. (See Accessing the MFP system board.) Note: If ...
Menus and Messages
Page 97
... and the job is processing when the attendance message appears. If the duplex unit is no print media in the tray. During a scanner calibration, the firmware detects that the scanner backing strip for the remainder of scan jobs may cause clipping of the tray. Touch Cancel Job if a scan job is...
... and the job is processing when the attendance message appears. If the duplex unit is no print media in the tray. During a scanner calibration, the firmware detects that the scanner backing strip for the remainder of scan jobs may cause clipping of the tray. Touch Cancel Job if a scan job is...
Menus and Messages
Page 98
... is processing when the attendance message appears. door is open or a print cartridge is active. Insert tray [x] Install duplex Meaning Action During a scanner calibration, the firmware detects that the upper front • Close the upper front door. The MFP detects that the scanner ADF or flatbed glass may be 1, 2, 3, 4, or 5. Scanning...
... is processing when the attendance message appears. door is open or a print cartridge is active. Insert tray [x] Install duplex Meaning Action During a scanner calibration, the firmware detects that the upper front • Close the upper front door. The MFP detects that the scanner ADF or flatbed glass may be 1, 2, 3, 4, or 5. Scanning...
Menus and Messages
Page 101
...print media. Place the original documents in the firmware card does not function with the MFP firmware. Page level recovery is restartable. Scanning resumes from the Lexmark Web site. 30.yy Invalid refill, change cartridge The MFP detects a refilled Lexmark Cartridge Return Program print cartridge. The job ...ends at the next power-on the firmware card. Touch Restart job if job recovery is active and the job is active. Scanner ADF Cover Open...
...print media. Place the original documents in the firmware card does not function with the MFP firmware. Page level recovery is restartable. Scanning resumes from the Lexmark Web site. 30.yy Invalid refill, change cartridge The MFP detects a refilled Lexmark Cartridge Return Program print cartridge. The job ...ends at the next power-on the firmware card. Touch Restart job if job recovery is active and the job is active. Scanner ADF Cover Open...
Menus and Messages
Page 104
... The MFP detects a serial error, such as framing, parity, or overrun on to reset it. 54 Standard network software error The MFP firmware detects an installed network port, but cannot establish communication with normal operations except for the network interface. 55 Unsupported option in slot [x] The ... a USB port, but the parallel port is disabled. The job may be sent or received. • Reset the MFP. • Program new firmware for flash operations. x is the number of the USB port. Touch Continue. The MFP continues with it. • Touch Continue to Disabled. 104...
... The MFP detects a serial error, such as framing, parity, or overrun on to reset it. 54 Standard network software error The MFP firmware detects an installed network port, but cannot establish communication with normal operations except for the network interface. 55 Unsupported option in slot [x] The ... a USB port, but the parallel port is disabled. The job may be sent or received. • Reset the MFP. • Program new firmware for flash operations. x is the number of the USB port. Touch Continue. The MFP continues with it. • Touch Continue to Disabled. 104...
Advanced Manual
Page 40
...contains troubleshooting hints for troubleshooting. The most common problems reported by itself a couple of minutes after communication has been restored. SafeCom Go Lexmark device trace facility When troubleshooting, contact SafeCom support through the Mail to do so. The SafeCom trace facility is the IP address ..., such as the printer firmware version and latest printer status. However, use only if SafeCom Support instructs you to SafeCom Support on the SafeCom Go Lexmark Log web page (2.4.5). The message is enabled on the SafeCom Go Lexmark Information web page (2.4.3). Mail...
...contains troubleshooting hints for troubleshooting. The most common problems reported by itself a couple of minutes after communication has been restored. SafeCom Go Lexmark device trace facility When troubleshooting, contact SafeCom support through the Mail to do so. The SafeCom trace facility is the IP address ..., such as the printer firmware version and latest printer status. However, use only if SafeCom Support instructs you to SafeCom Support on the SafeCom Go Lexmark Log web page (2.4.5). The message is enabled on the SafeCom Go Lexmark Information web page (2.4.3). Mail...
Advanced Manual
Page 44
..., 17 Manuals, 7 MFP authentication, 18 Patent, 2 Post track, 18 Register device SafeCom Go Lexmark, 25 Regulatory information, 43 Restricted access, 41 SafeCom Go Lexmark, 5, 14 Printer firmware, 5, 6 SafeCom Help Desk Assistant, 40 Send to E-mail, 28 System requirements SafeCom Go Lexmark, 5 Timeout, 18 To field pre-filled, 28 Trace facility, 40 Tracking data adjustment...
..., 17 Manuals, 7 MFP authentication, 18 Patent, 2 Post track, 18 Register device SafeCom Go Lexmark, 25 Regulatory information, 43 Restricted access, 41 SafeCom Go Lexmark, 5, 14 Printer firmware, 5, 6 SafeCom Help Desk Assistant, 40 Send to E-mail, 28 System requirements SafeCom Go Lexmark, 5 Timeout, 18 To field pre-filled, 28 Trace facility, 40 Tracking data adjustment...
Service Manual
Page 25
7002-xxx Memory configuration Memory type Lexmark X642e Models Lexmark X644e Lexmark X646e Standard DRAM (MB) 128 256 256 Optional memory (MB) (One slot-100 pin DDR SDRAM unbuffered DIMMs) Maximum (MB) 128, 256, and 512 available 640 768 768 Optional flash memory (MB) 32 and 64 available Hard disk N/A N/A
7002-xxx Memory configuration Memory type Lexmark X642e Models Lexmark X644e Lexmark X646e Standard DRAM (MB) 128 256 256 Optional memory (MB) (One slot-100 pin DDR SDRAM unbuffered DIMMs) Maximum (MB) 128, 256, and 512 available 640 768 768 Optional flash memory (MB) 32 and 64 available Hard disk N/A N/A
Service Manual
Page 81
... a paper jam or to uninstall the option. • The option may be attached to their destination: copy, fax, email, or FTP. During a scanner calibration, the firmware detects that the scanner backing strip for the following actions may be taken: • If the option was temporarily removed or not connected properly, reattach...
... a paper jam or to uninstall the option. • The option may be attached to their destination: copy, fax, email, or FTP. During a scanner calibration, the firmware detects that the scanner backing strip for the following actions may be taken: • If the option was temporarily removed or not connected properly, reattach...
Service Manual
Page 82
... Disk corrupted Disk Full - Scan Job Canceled Insert Cartridge or Close Door Insert tray [x] Install Bin x or Cancel Job Description/action During a scanner calibration, the firmware detects that the scanner ADF or flatbed glass may be taken: • Install the option. • Select one of the option to reformat the hard...
... Disk corrupted Disk Full - Scan Job Canceled Insert Cartridge or Close Door Insert tray [x] Install Bin x or Cancel Job Description/action During a scanner calibration, the firmware detects that the scanner ADF or flatbed glass may be taken: • Install the option. • Select one of the option to reformat the hard...
Service Manual
Page 90
... memory. The following regions may not print correctly. • The MFP disables attempts to be sent or received. • Reset the MFP. • Program new firmware for flash operations. Reformat the flash to clear the message and continue printing. x=printer region and y=cartridge region.
... memory. The following regions may not print correctly. • The MFP disables attempts to be sent or received. • Reset the MFP. • Program new firmware for flash operations. Reformat the flash to clear the message and continue printing. x=printer region and y=cartridge region.
Service Manual
Page 91
No data may be sent or received. • Reset the MFP. • Program new firmware for a linked set of the USB port. Remove the unsupported option. 4. Touch Continue. The MFP discards any data received on the parallel port. Touch Continue. ... on to another linked bin. x is disabled. Make sure the USB Buffer menu item is not set correctly on . Standard network software error The MFP firmware detects an installed network port, but cannot establish communication with it . Parallel port [x] disabled A status request occurs over the parallel port, but the port is...
No data may be sent or received. • Reset the MFP. • Program new firmware for a linked set of the USB port. Remove the unsupported option. 4. Touch Continue. The MFP discards any data received on the parallel port. Touch Continue. ... on to another linked bin. x is disabled. Make sure the USB Buffer menu item is not set correctly on . Standard network software error The MFP firmware detects an installed network port, but cannot establish communication with it . Parallel port [x] disabled A status request occurs over the parallel port, but the port is...
Service Manual
Page 93
... is deleted. • Delete fonts, macros, and other data stored on the hard disk. • Install a hard disk with the MFP firmware. The download emulator contained in the engine flash code module has failed a CRC check. The hard disk format is required to performing operations that ...hard disk. Format the hard disk prior to maintain printer performance. If the message remains, the hard disk may be programmed in the firmware card does not function with a larger memory capacity. The toner cartridge is not enough memory or space on toner. The hard disk ...
... is deleted. • Delete fonts, macros, and other data stored on the hard disk. • Install a hard disk with the MFP firmware. The download emulator contained in the engine flash code module has failed a CRC check. The hard disk format is required to performing operations that ...hard disk. Format the hard disk prior to maintain printer performance. If the message remains, the hard disk may be programmed in the firmware card does not function with a larger memory capacity. The toner cartridge is not enough memory or space on toner. The hard disk ...