Troubleshooting Guide
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Lexmark™ X560 Troubleshooting Guide Solving printing problems Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your print job by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted ...
Lexmark™ X560 Troubleshooting Guide Solving printing problems Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your print job by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted ...
User's Guide
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... Setting the Auto Reset...171 Using the Embedded Web Server...171 Creating an administrator password for the Embedded Web Server 172 Creating e-mail alerts...172 Troubleshooting 173 Online customer support...173 Checking an unresponsive printer...173 Solving printing problems...173 Multiple-language PDFs do not print...173 Printer control panel display...
... Setting the Auto Reset...171 Using the Embedded Web Server...171 Creating an administrator password for the Embedded Web Server 172 Creating e-mail alerts...172 Troubleshooting 173 Online customer support...173 Checking an unresponsive printer...173 Solving printing problems...173 Multiple-language PDFs do not print...173 Printer control panel display...
User's Guide
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The Print dialog appears. 3 Select Print as image. 4 Click OK. Troubleshooting 173 If Select Function does not appear, turn the printer back on. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable ... display is securely attached to print in Adobe Acrobat. 2 Click the printer icon. This often fixes the problem. Troubleshooting Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged...
The Print dialog appears. 3 Select Print as image. 4 Click OK. Troubleshooting 173 If Select Function does not appear, turn the printer back on. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable ... display is securely attached to print in Adobe Acrobat. 2 Click the printer icon. This often fixes the problem. Troubleshooting Online customer support Customer support is available on the Lexmark Web site at www.lexmark.com Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged...
User's Guide
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... printer and print server to make sure you bought the printer. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the job. Troubleshooting 174 Try one or more of the following : • Load both Tray 2 and Tray 3 with the printer. Job takes longer than expected to print The...
... printer and print server to make sure you bought the printer. CHECK TO SEE IF THE PAPER TRAY IS EMPTY Load paper in the job. Troubleshooting 174 Try one or more of the following : • Load both Tray 2 and Tray 3 with the printer. Job takes longer than expected to print The...
User's Guide
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... scanner unit. 2 Remove any error messages. Try one or more of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures Troubleshooting 175 Poor copy quality These are possible solutions. CHECK THE POWER Make sure the printer is plugged in, the power is on , and Select Function...
... scanner unit. 2 Remove any error messages. Try one or more of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures Troubleshooting 175 Poor copy quality These are possible solutions. CHECK THE POWER Make sure the printer is plugged in, the power is on , and Select Function...
User's Guide
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... • Unexpected characters • White lines in print These are possible solutions. IS THE COPY TOO LIGHT OR TOO DARK? IS THE SCANNER GLASS DIRTY? Troubleshooting 176
... • Unexpected characters • White lines in print These are possible solutions. IS THE COPY TOO LIGHT OR TOO DARK? IS THE SCANNER GLASS DIRTY? Troubleshooting 176
User's Guide
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... document or photo is satisfactory. Try one or more of the original document is loaded facedown on the scanner glass in the upper left corner. Troubleshooting 177 5 Press or repeatedly until Standard or Enhanced appears, and then press OK. 6 Press repeatedly until Select Function appears. Clear any error messages...
... document or photo is satisfactory. Try one or more of the original document is loaded facedown on the scanner glass in the upper left corner. Troubleshooting 177 5 Press or repeatedly until Standard or Enhanced appears, and then press OK. 6 Press repeatedly until Select Function appears. Clear any error messages...
User's Guide
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... error messages. IS THE SCANNER GLASS DIRTY? CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is satisfactory. Close all programs not being used. Troubleshooting 178 Try one or more of the following : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? ADJUST THE SCAN RESOLUTION Increase the resolution of the...
... error messages. IS THE SCANNER GLASS DIRTY? CHECK THE DOCUMENT PLACEMENT Make sure the document or photo is satisfactory. Close all programs not being used. Troubleshooting 178 Try one or more of the following : ARE THERE ANY ERROR MESSAGES ON THE DISPLAY? ADJUST THE SCAN RESOLUTION Increase the resolution of the...
User's Guide
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... USB cable is on , and Select Function appears. Partial document or photo scans These are secure, if applicable: • Telephone • Handset • Answering machine Troubleshooting 179 Cannot scan from a computer These are possible solutions. Solving fax problems Cannot send or receive a fax These are possible solutions. CHECK THE POWER Make...
... USB cable is on , and Select Function appears. Partial document or photo scans These are secure, if applicable: • Telephone • Handset • Answering machine Troubleshooting 179 Cannot scan from a computer These are possible solutions. Solving fax problems Cannot send or receive a fax These are possible solutions. CHECK THE POWER Make...
User's Guide
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... tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to obtain the keypad sequence for temporarily disabling Call Waiting. Troubleshooting 180
... tone, plug a telephone into a different wall jack. 5 If you hear a dial tone, connect the printer to obtain the keypad sequence for temporarily disabling Call Waiting. Troubleshooting 180
User's Guide
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... OK. 5 Press or repeatedly until the desired country or region appears, and then press OK. 6 Press or repeatedly until Yes appears, and then press OK. Troubleshooting 181 Load the original document faceup, short edge first into the ADF. Place these items on sequence, and then Select Function appears. Can receive but...
... OK. 5 Press or repeatedly until the desired country or region appears, and then press OK. 6 Press or repeatedly until Yes appears, and then press OK. Troubleshooting 181 Load the original document faceup, short edge first into the ADF. Place these items on sequence, and then Select Function appears. Can receive but...
User's Guide
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... CONNECTED TO THE PRINTER 1 Turn the printer off , wait for the number that you want to redistribute toner. 3 Reinsert the print cartridge and continue printing. Troubleshooting 182 Solving option problems Option does not operate correctly or quits after it is not installed correctly. Received fax has poor print quality These are...
... CONNECTED TO THE PRINTER 1 Turn the printer off , wait for the number that you want to redistribute toner. 3 Reinsert the print cartridge and continue printing. Troubleshooting 182 Solving option problems Option does not operate correctly or quits after it is not installed correctly. Received fax has poor print quality These are...
User's Guide
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... the door. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from the entire paper path, and then close any open doors. Troubleshooting 183 Turn the printer back on the multipurpose feeder. Wait 10 seconds. Paper jam message remains after jam is cleared The paper path is not...
... the door. HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from the entire paper path, and then close any open doors. Troubleshooting 183 Turn the printer back on the multipurpose feeder. Wait 10 seconds. Paper jam message remains after jam is cleared The paper path is not...
User's Guide
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... (3.70 in the following topics may have a printer part that requires adjustment or replacement. Solving print quality problems The information in .) Color misregistration ABCDE ABCDE Troubleshooting 184 Repeating defects ) ) ) ) ) ) ) ) These are possible solutions. You may help you solve print quality problems. If these suggestions still do not correct the problem, call...
... (3.70 in the following topics may have a printer part that requires adjustment or replacement. Solving print quality problems The information in .) Color misregistration ABCDE ABCDE Troubleshooting 184 Repeating defects ) ) ) ) ) ) ) ) These are possible solutions. You may help you solve print quality problems. If these suggestions still do not correct the problem, call...
User's Guide
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... line, or incorrectly colored line These are possible solutions. IS THE TRANSFER BELT DEFECTIVE? IS A PRINT CARTRIDGE DEFECTIVE? Replace the print cartridge causing the line. Troubleshooting 185 Replace the transfer belt. IS THE FUSER DEFECTIVE? Color has shifted outside of the following: CLEAN THE LASER LENS The laser lens may be...
... line, or incorrectly colored line These are possible solutions. IS THE TRANSFER BELT DEFECTIVE? IS A PRINT CARTRIDGE DEFECTIVE? Replace the print cartridge causing the line. Troubleshooting 185 Replace the transfer belt. IS THE FUSER DEFECTIVE? Color has shifted outside of the following: CLEAN THE LASER LENS The laser lens may be...
User's Guide
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... the print cartridge and continue printing. Print is too light These are possible solutions. Try one or more of the following : IS THE TONER SMEARED? Troubleshooting 186 Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. IS A PRINT CARTRIDGE DEFECTIVE? Replace the transfer belt. IS A PRINT CARTRIDGE DEFECTIVE? CHECK THE...
... the print cartridge and continue printing. Print is too light These are possible solutions. Try one or more of the following : IS THE TONER SMEARED? Troubleshooting 186 Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. IS A PRINT CARTRIDGE DEFECTIVE? Replace the transfer belt. IS A PRINT CARTRIDGE DEFECTIVE? CHECK THE...
User's Guide
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... ARE NOT TOO DARK From Print Properties, adjust the Brightness setting before sending the job to redistribute toner. 3 Reinsert the print cartridge and continue printing. Troubleshooting 187 When Replace Print Cartridge Soon appears or when the print becomes faded, you use it. IS THE TONER LOW? Try one or more of...
... ARE NOT TOO DARK From Print Properties, adjust the Brightness setting before sending the job to redistribute toner. 3 Reinsert the print cartridge and continue printing. Troubleshooting 187 When Replace Print Cartridge Soon appears or when the print becomes faded, you use it. IS THE TONER LOW? Try one or more of...
User's Guide
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..., change the Media Type setting to the correct positions for the paper size loaded. Incorrect margins Check to the proper positions for the size loaded. Troubleshooting 188 Try one or more of the following : IS A PRINT CARTRIDGE DEFECTIVE? Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to...
..., change the Media Type setting to the correct positions for the paper size loaded. Incorrect margins Check to the proper positions for the size loaded. Troubleshooting 188 Try one or more of the following : IS A PRINT CARTRIDGE DEFECTIVE? Skewed print CHECK THE PAPER GUIDES Move the guides in the tray to...
User's Guide
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... the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to match the paper loaded in the tray. Troubleshooting 189 Try one or more information, see the setup documentation that came with the printer. CHECK THE PAPER SIZE SETTING Make sure the Paper Size...
... the specified print cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to match the paper loaded in the tray. Troubleshooting 189 Try one or more information, see the setup documentation that came with the printer. CHECK THE PAPER SIZE SETTING Make sure the Paper Size...
User's Guide
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... print becomes faded, you are possible solutions. Contact Customer Support. Paper curl These are ready to redistribute toner. 3 Reinsert the print cartridge and continue printing. Troubleshooting 190 HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in the tray. Toner specks These...
... print becomes faded, you are possible solutions. Contact Customer Support. Paper curl These are ready to redistribute toner. 3 Reinsert the print cartridge and continue printing. Troubleshooting 190 HAS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY? • Load paper from a fresh package. • Store paper in the tray. Toner specks These...