Service Manual
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Lexmark X500n-X502n MFP 7100-XXX • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark international, inc., registered in the United States and/or other countries.
Lexmark X500n-X502n MFP 7100-XXX • Table of contents • Start diagnostics • Safety and notices • Trademarks • Index Lexmark and Lexmark with diamond design are trademarks of Lexmark international, inc., registered in the United States and/or other countries.
Service Manual
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7100-XXX Table of contents Notices and safety information ix Preface xix General information 1-1 Models 1-1 MFP Specifications 1-2 General device technical specifications 1-2 Print engine specifications 1-6 Scan specifications 1-10 Copy specifications 1-11 Fax specifications... information 2-1 Start 2-1 Understanding the operator panel 2-2 Service error codes 2-3 User status messages 2-6 User attendance messages 2-8 Symptom tables 2-11 MFP symptom table 2-11 Print quality symptom table 2-13 Printer service checks 2-14 Main motor service check 2-14 CPU fan service check 2-16 ...
7100-XXX Table of contents Notices and safety information ix Preface xix General information 1-1 Models 1-1 MFP Specifications 1-2 General device technical specifications 1-2 Print engine specifications 1-6 Scan specifications 1-10 Copy specifications 1-11 Fax specifications... information 2-1 Start 2-1 Understanding the operator panel 2-2 Service error codes 2-3 User status messages 2-6 User attendance messages 2-8 Symptom tables 2-11 MFP symptom table 2-11 Print quality symptom table 2-13 Printer service checks 2-14 Main motor service check 2-14 CPU fan service check 2-16 ...
Service Manual
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... service check 2-66 Wrinkle / image migration service check 2-67 Uneven density (right and left 2-68 Spacing table 2-69 Roller specifications 2-69 Diagnostic aids 3-1 Understanding the MFP operator panel 3-1 Retrieving, printing and restoring the MFP settings 3-3 Printing the maintenance and configuration pages 3-3 Setting the country code 3-3 iv Service Manual
... service check 2-66 Wrinkle / image migration service check 2-67 Uneven density (right and left 2-68 Spacing table 2-69 Roller specifications 2-69 Diagnostic aids 3-1 Understanding the MFP operator panel 3-1 Retrieving, printing and restoring the MFP settings 3-3 Printing the maintenance and configuration pages 3-3 Setting the country code 3-3 iv Service Manual
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... 3-27 Paper Jam C rear 3-29 ADF paper jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly removal 4-6 Waste toner bottle removal 4-7 Photodeveloper...
... 3-27 Paper Jam C rear 3-29 ADF paper jams 3-30 Repair information 4-1 Removal and cleaning precautions 4-1 Handling ESD-sensitive parts 4-2 Photodeveloper cartridge 4-3 During transportation/storage 4-3 Handling 4-3 MFP removals 4-4 Cleaning roller cover removal 4-4 Transfer belt cleaning roller removal 4-4 Transfer belt unit removal 4-5 Transfer roller removal 4-6 Fuser assembly removal 4-6 Waste toner bottle removal 4-7 Photodeveloper...
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... ADF mechanism cover removal 4-55 Operator panel removal 4-57 Locations and connectors 5-1 Printer front and rear views 5-1 Scanner locations 5-3 Electronic components 5-4 Printer engine sensor locations 5-4 MFP circuit board locations 5-5 Fan/motor and interlock switch locations 5-6 Clutch locations 5-7 Symbol and part name table 5-8 Engine controller board wiring diagram 5-9 RIP board 5-15 RIP...
... ADF mechanism cover removal 4-55 Operator panel removal 4-57 Locations and connectors 5-1 Printer front and rear views 5-1 Scanner locations 5-3 Electronic components 5-4 Printer engine sensor locations 5-4 MFP circuit board locations 5-5 Fan/motor and interlock switch locations 5-6 Clutch locations 5-7 Symbol and part name table 5-8 Engine controller board wiring diagram 5-9 RIP board 5-15 RIP...
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...scan and copy functions work with scan function. Models The Lexmark X5xx MFPs are color laser MFPs that combine print, scan, copy, and fax functions. General information The Lexmark™ X500n and X502n are available in the following models: Model X500n X502n Configuration Print, copy, scan, network Print, copy, scan... text. They use laser diode electrophotographic technology to the office user. Photographic quality images are the ideal MFPs for presentations, business graphics, line art, and text. The X500n and X502n are possible with A4 , letter, and legal (ADF only) size paper.
...scan and copy functions work with scan function. Models The Lexmark X5xx MFPs are color laser MFPs that combine print, scan, copy, and fax functions. General information The Lexmark™ X500n and X502n are available in the following models: Model X500n X502n Configuration Print, copy, scan, network Print, copy, scan... text. They use laser diode electrophotographic technology to the office user. Photographic quality images are the ideal MFPs for presentations, business graphics, line art, and text. The X500n and X502n are possible with A4 , letter, and legal (ADF only) size paper.
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... drivers from www.lexmark.com. 1-2 Service Manual Processor ARM-11core running under the following protocols: • TCP/IP-The TCP/IP standard set of the operator panel is viewable using the resident Web pages. 7100-XXX MFP Specifications General device technical specifications Interfaces USB 2.0 Ethernet 10/100 Base T X500n X X X502n X X Note: The USB...
... drivers from www.lexmark.com. 1-2 Service Manual Processor ARM-11core running under the following protocols: • TCP/IP-The TCP/IP standard set of the operator panel is viewable using the resident Web pages. 7100-XXX MFP Specifications General device technical specifications Interfaces USB 2.0 Ethernet 10/100 Base T X500n X X X502n X X Note: The USB...
Service Manual
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...; Microsoft Windows Server 2003 • Microsoft Windows Vista 32/64 bit Download the latest printer drivers from http://www.lexmark.com. Width Depth Height inch inch inch mm mm mm MFP Lexmark X500n/ 18.9 17.2 21 X502n1 480 437 531 Paper options 530-Sheet drawer 18.1 18.5 7.3 460 470 185... applications, which operate in the operating systems listed above, are best suited to legal 10.8 15.9 2.2 275 405 55 1 Comes with this MFP. The drivers for each MFP model and option. This does not include packaging but does include the print cartridge that ships with the...
...; Microsoft Windows Server 2003 • Microsoft Windows Vista 32/64 bit Download the latest printer drivers from http://www.lexmark.com. Width Depth Height inch inch inch mm mm mm MFP Lexmark X500n/ 18.9 17.2 21 X502n1 480 437 531 Paper options 530-Sheet drawer 18.1 18.5 7.3 460 470 185... applications, which operate in the operating systems listed above, are best suited to legal 10.8 15.9 2.2 275 405 55 1 Comes with this MFP. The drivers for each MFP model and option. This does not include packaging but does include the print cartridge that ships with the...
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... (203 mm) 20 in (508 mm) 28 in (711 mm) 10 in (254 mm) 16 in (400 mm) Packaging and shipping dimensions Width MFP* in mm X500n / X502n 23.4 595 Options 530-Sheet drawer 21.9 556 * Includes start-up kit (supplies) Depth in mm 22.6 575 22.4 570 Power and electrical specifications...
... (203 mm) 20 in (508 mm) 28 in (711 mm) 10 in (254 mm) 16 in (400 mm) Packaging and shipping dimensions Width MFP* in mm X500n / X502n 23.4 595 Options 530-Sheet drawer 21.9 556 * Includes start-up kit (supplies) Depth in mm 22.6 575 22.4 570 Power and electrical specifications...
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7100-XXX Print engine specifications Print engine resolution 600 x 600 dpi, 1200 x 600 dpi Color balance settings This MFP offers color balance control. Emulations Raster Graphics (CMYK bi-tone JBIG Compressed) Print engine speed and performance Media size Letter A4 Legal Transparencies Thick card ...
7100-XXX Print engine specifications Print engine resolution 600 x 600 dpi, 1200 x 600 dpi Color balance settings This MFP offers color balance control. Emulations Raster Graphics (CMYK bi-tone JBIG Compressed) Print engine speed and performance Media size Letter A4 Legal Transparencies Thick card ...
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... input sources and output destinations, as well as standard. No additional output options are based on plain paper at any time. 2The MFP supports top output (facedown) as the estimated capacity of the left and right edges. 7100-XXX Print engine paper and media specifications ..., and 3.0 mm (0.118 in) of the top and bottom edges. Capacity may be installed at 75 g/m2. Sources and capacities X500n / X502n Input sources Number of standard sources 1 Number of optional input drawers 1 Maximum number of input sources1 2 Maximum input capacity 780 Input capacities2 Standard ...
... input sources and output destinations, as well as standard. No additional output options are based on plain paper at any time. 2The MFP supports top output (facedown) as the estimated capacity of the left and right edges. 7100-XXX Print engine paper and media specifications ..., and 3.0 mm (0.118 in) of the top and bottom edges. Capacity may be installed at 75 g/m2. Sources and capacities X500n / X502n Input sources Number of standard sources 1 Number of optional input drawers 1 Maximum number of input sources1 2 Maximum input capacity 780 Input capacities2 Standard ...
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... an office environment is no automatic paper type sensing. 7100-XXX Media input types and weights Source Type Standard tray Legal tray 530-Sheet tray MFP menu Item Paper1,2 (grain long) Xerographic or bond paper 60-74 g/m2 (16-19 lb) 60-74 g/m2 (16-19 lb) Paper type Plain paper...
... an office environment is no automatic paper type sensing. 7100-XXX Media input types and weights Source Type Standard tray Legal tray 530-Sheet tray MFP menu Item Paper1,2 (grain long) Xerographic or bond paper 60-74 g/m2 (16-19 lb) 60-74 g/m2 (16-19 lb) Paper type Plain paper...
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... Envelope2 162 x 229 6.38 x 9.01 XX X B5 Envelope2 176 x 250 6.93 x 9.84 XX X 1 Select Universal when using a non-standard size sheet of print material. The MFP formats the page for the maximum size 8.5 X 14 in A4 210 x 297 8.27 x 11.7 X XX X A5 JIS B53 148 x 210 5.83 x 8.27 X X 182 x 257 7.17...
... Envelope2 162 x 229 6.38 x 9.01 XX X B5 Envelope2 176 x 250 6.93 x 9.84 XX X 1 Select Universal when using a non-standard size sheet of print material. The MFP formats the page for the maximum size 8.5 X 14 in A4 210 x 297 8.27 x 11.7 X XX X A5 JIS B53 148 x 210 5.83 x 8.27 X X 182 x 257 7.17...
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7100-XXX Media guidelines Paper designed for use with the MFP. • Unsuitable papers include punched, embossed, water-marked, perforated media, any particular brand for suitability to determine whether the paper you have chosen is in ..., or releasing hazardous emissions. Self-seal envelopes • Under high-humidity conditions (over 60%), the envelopes may be used in the MFP User's Reference. Use only paper able to the MFP User's Guide for laser printers. Other media types may seal during printing. • For best results, print on new 90 g/m2...
7100-XXX Media guidelines Paper designed for use with the MFP. • Unsuitable papers include punched, embossed, water-marked, perforated media, any particular brand for suitability to determine whether the paper you have chosen is in ..., or releasing hazardous emissions. Self-seal envelopes • Under high-humidity conditions (over 60%), the envelopes may be used in the MFP User's Reference. Use only paper able to the MFP User's Guide for laser printers. Other media types may seal during printing. • For best results, print on new 90 g/m2...
Service Manual
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Tools required for serial number information on the right cover and the inside of the front cover of your MFP. 7100-XXX Serial number Look for service The removal and adjustment procedures described in this manual require the following tools and equipment: • Analog volt ...
Tools required for serial number information on the right cover and the inside of the front cover of your MFP. 7100-XXX Serial number Look for service The removal and adjustment procedures described in this manual require the following tools and equipment: • Analog volt ...
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Acronyms ADF ASIC BOOTP CCD DDNS DHCP DPI DRAM EP ESD FRU HTTP HV HVPS JBIG LAN LASER LCD LED LV LVPS MFP NVRAM MH MMR MR OEM PABX POR POST PQET PSTN RIP SMTP SDRAM SNMP TAD TCP/IP VAC VDC WINS Automatic document feeder Application specific ...
Acronyms ADF ASIC BOOTP CCD DDNS DHCP DPI DRAM EP ESD FRU HTTP HV HVPS JBIG LAN LASER LCD LED LV LVPS MFP NVRAM MH MMR MR OEM PABX POR POST PQET PSTN RIP SMTP SDRAM SNMP TAD TCP/IP VAC VDC WINS Automatic document feeder Application specific ...
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7100-XXX Understanding the operator panel Using the MFP menus Copy Settings Paper Select Sort Density Quality Reduce/Enlarge Machine Settings Speaker Volume Paper Settings Job Timeout Auto Continue Toner Saver Mode Supplies info ...
7100-XXX Understanding the operator panel Using the MFP menus Copy Settings Paper Select Sort Density Quality Reduce/Enlarge Machine Settings Speaker Volume Paper Settings Job Timeout Auto Continue Toner Saver Mode Supplies info ...
Service Manual
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... is being processed. A fax number is being sent to another device failed. persists, see "Paper tray missing service check" on page 2-31. The MFP is receiving fax data from a remote fax device. 2-6 Service Manual The X502 is idle. These are the normal operating modes. The...device The remote fax device is calibrating. The fax is warming up. See "Toner low/empty service check" on page 2-30. The MFP is between dialing attempts. The MFP is being completed. A scan job is printing. The scanner is transmitting data to a user notifying them of a push scan job being...
... is being processed. A fax number is being sent to another device failed. persists, see "Paper tray missing service check" on page 2-31. The MFP is receiving fax data from a remote fax device. 2-6 Service Manual The X502 is idle. These are the normal operating modes. The...device The remote fax device is calibrating. The fax is warming up. See "Toner low/empty service check" on page 2-30. The MFP is between dialing attempts. The MFP is being completed. A scan job is printing. The scanner is transmitting data to a user notifying them of a push scan job being...
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There is an incoming call is being These are the normal operating modes. Diagnostic information 2-7 Message TAD Answering Answering incoming Call Warming Up 7100-XXX Description Action A telephone call on the phone line The MFP is warming up. The fax is answering an in coming call. received.
There is an incoming call is being These are the normal operating modes. Diagnostic information 2-7 Message TAD Answering Answering incoming Call Warming Up 7100-XXX Description Action A telephone call on the phone line The MFP is warming up. The fax is answering an in coming call. received.
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... Belt The OPC belt cartridge is not installed. Missing install Transfer Roller The transfer roller is not installed. Ensure transfer roller is jamming inside the MFP. Paper Jam B Paper is properly installed. See "Paper at its end of life. If the cover is in the locked position. Diagnostic information 2-9 install proper...
... Belt The OPC belt cartridge is not installed. Missing install Transfer Roller The transfer roller is not installed. Ensure transfer roller is jamming inside the MFP. Paper Jam B Paper is properly installed. See "Paper at its end of life. If the cover is in the locked position. Diagnostic information 2-9 install proper...