User's Guide
Page 5
...Aligning the print cartridge using the computer 54 Cleaning the print cartridge nozzles...54 Wiping the print cartridge nozzles and contacts 55 Preserving the print cartridge...56 Cleaning the scanner glass...56 Ordering supplies...56 Using genuine Lexmark print cartridges 56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting...61 Poor text and graphic quality...62 Poor quality at the edges of the page...63 Print speed is slow...63 Printer does not print or respond...64 Partial document or photo prints...64 Copy troubleshooting...64 Copier does not respond...64 ...
...Aligning the print cartridge using the computer 54 Cleaning the print cartridge nozzles...54 Wiping the print cartridge nozzles and contacts 55 Preserving the print cartridge...56 Cleaning the scanner glass...56 Ordering supplies...56 Using genuine Lexmark print cartridges 56 Refilling a print cartridge...57 Recycling Lexmark products...57 Troubleshooting...61 Poor text and graphic quality...62 Poor quality at the edges of the page...63 Print speed is slow...63 Printer does not print or respond...64 Partial document or photo prints...64 Copy troubleshooting...64 Copier does not respond...64 ...
User's Guide
Page 6
......69 Printer does not feed paper, envelopes, or specialty media 69 Banner paper jams...69 Memory card troubleshooting...70 Memory card cannot be inserted...70 Nothing happens when a memory card is inserted 70 Error messages on display...70 Error messages...71 Alignment problem...71 Cartridge Error...71 Cartridge missing......selected...73 No photo/paper size selection has been made 73 No photo files found...73 No proof sheet information...73 Only one device or media card is allowed 74 Paper skewed, please reposition 74 Change paper size setting...74 PictBridge Communications Error 74 6
......69 Printer does not feed paper, envelopes, or specialty media 69 Banner paper jams...69 Memory card troubleshooting...70 Memory card cannot be inserted...70 Nothing happens when a memory card is inserted 70 Error messages on display...70 Error messages...71 Alignment problem...71 Cartridge Error...71 Cartridge missing......selected...73 No photo/paper size selection has been made 73 No photo files found...73 No proof sheet information...73 Only one device or media card is allowed 74 Paper skewed, please reposition 74 Change paper size setting...74 PictBridge Communications Error 74 6
User's Guide
Page 10
... your printer family. 4 Select your printer connects to the Web site. 2 Select a country or region from the drop-down list in other software. Note: All paths for the Web site are subject to change. 1 Go to a computer. Lexmark Solution Center Description Where to find While in the paper tray and which cartridges to find...
... your printer family. 4 Select your printer connects to the Web site. 2 Select a country or region from the drop-down list in other software. Note: All paths for the Web site are subject to change. 1 Go to a computer. Lexmark Solution Center Description Where to find While in the paper tray and which cartridges to find...
User's Guide
Page 11
...KnowledgeBase is a searchable database that this printer will be free of defects in material and with this limited Lexmark International, Inc. retail location near you information such as cartridges and paper from our Web site. Ordering... supplies You can order supplies such as troubleshooting your printer, and check order status; Customer support Description Telephone support E-mail support Where to find Call us at www.lexmark.com. 1 Click Products & Supplies. 2 Click Supplies. 3 Select the link for Inkjet & All-In-One Printers...
...KnowledgeBase is a searchable database that this printer will be free of defects in material and with this limited Lexmark International, Inc. retail location near you information such as cartridges and paper from our Web site. Ordering... supplies You can order supplies such as troubleshooting your printer, and check order status; Customer support Description Telephone support E-mail support Where to find Call us at www.lexmark.com. 1 Click Products & Supplies. 2 Click Supplies. 3 Select the link for Inkjet & All-In-One Printers...
User's Guide
Page 13
...sheet that shipped with the product. Setting up the printer To set up printer hardware and software, and information on the installation software CD that came with the printer. Checking the box contents 1 ?? ? 5 Name 1 Color print cartridge 2 Power supply cord 3 Installation software CD 4 ...Solutions 5 Setup sheet Note: USB cable sold separately 2 4 3 Description Cartridge to be installed in the printer Attaches to the power supply located at the back of the printer • Installation software for the printer • Help • User's Guide in electronic format Printed booklet ...
...sheet that shipped with the product. Setting up the printer To set up printer hardware and software, and information on the installation software CD that came with the printer. Checking the box contents 1 ?? ? 5 Name 1 Color print cartridge 2 Power supply cord 3 Installation software CD 4 ...Solutions 5 Setup sheet Note: USB cable sold separately 2 4 3 Description Cartridge to be installed in the printer Attaches to the power supply located at the back of the printer • Installation software for the printer • Help • User's Guide in electronic format Printed booklet ...
User's Guide
Page 15
...the USB port before you connect the USB cable to a computer using the power cord. Connect the printer to the computer. Access the print cartridge carrier. Connect the printer to the wall outlet. Select Copy , Scan , or Photo Card (The mode is selected when the...sold separately). Using the control panel buttons and menus Using the control panel Press 1 2 3 To Turn the printer on the display. 15 Install, replace, or remove a print cartridge. 3 1 2 Use the 1 Scanner support 2 Print cartridge carrier 3 Scanner unit 4 Power supply 5 USB port 4 5 To Hold up the scanner unit.
...the USB port before you connect the USB cable to a computer using the power cord. Connect the printer to the computer. Access the print cartridge carrier. Connect the printer to the wall outlet. Select Copy , Scan , or Photo Card (The mode is selected when the...sold separately). Using the control panel buttons and menus Using the control panel Press 1 2 3 To Turn the printer on the display. 15 Install, replace, or remove a print cartridge. 3 1 2 Use the 1 Scanner support 2 Print cartridge carrier 3 Scanner unit 4 Power supply 5 USB port 4 5 To Hold up the scanner unit.
User's Guide
Page 18
...the document you want to complete. The Solution Center Find troubleshooting, maintenance, and cartridge ordering information. The Photo Editor Edit photos and graphics. Using the Imaging Studio...and information that help you to the computer. Learning about the software Using the printer software Use this software To The Imaging Studio Open the component necessary for you ... Finding maintenance and troubleshooting information To open the Imaging Studio, use one of an active Web page. The Web Toolbar Create printer-friendly versions of these methods: Method 1 Method 2 From the...
...the document you want to complete. The Solution Center Find troubleshooting, maintenance, and cartridge ordering information. The Photo Editor Edit photos and graphics. Using the Imaging Studio...and information that help you to the computer. Learning about the software Using the printer software Use this software To The Imaging Studio Open the component necessary for you ... Finding maintenance and troubleshooting information To open the Imaging Studio, use one of an active Web page. The Web Toolbar Create printer-friendly versions of these methods: Method 1 Method 2 From the...
User's Guide
Page 22
...printer. Using the Maintain/Troubleshoot link The Maintain/Troubleshoot link provides you with direct links to the Solution Center. 1 Click Start Programs or All Programs Lexmark 3400 Series. 2 Select All-In-One...guide for more information. • Learn tips about the printer status and ink level. To open the Solution Center, use one of these topics: • Maintain or fix quality problems...information about the current status. • Solve printer problems. 22 The Solution Center consists of six tabs: From this tab Printer Status (Main dialog) How To Troubleshooting You can...
...printer. Using the Maintain/Troubleshoot link The Maintain/Troubleshoot link provides you with direct links to the Solution Center. 1 Click Start Programs or All Programs Lexmark 3400 Series. 2 Select All-In-One...guide for more information. • Learn tips about the printer status and ink level. To open the Solution Center, use one of these topics: • Maintain or fix quality problems...information about the current status. • Solve printer problems. 22 The Solution Center consists of six tabs: From this tab Printer Status (Main dialog) How To Troubleshooting You can...
User's Guide
Page 23
... Print Properties Print Properties is the software that controls the printing function when the printer is complete before installing a new print cartridge. • View shopping options for future use the printer. • Obtain software version information. Note: Wait until scanning is connected to...• Change network printing settings. • Share information with us regarding how you can save the current Print Properties settings for a new cartridge. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot ...
... Print Properties Print Properties is the software that controls the printing function when the printer is complete before installing a new print cartridge. • View shopping options for future use the printer. • Obtain software version information. Note: Wait until scanning is connected to...• Change network printing settings. • Share information with us regarding how you can save the current Print Properties settings for a new cartridge. • Print a test page. • Clean to fix horizontal streaks. • Align to fix blurry edges. • Troubleshoot ...
User's Guide
Page 52
... stops at the loading position, unless the printer is on the lever to raise the cartridge lid. 4 Remove the used print cartridge. Maintaining the printer Changing a print cartridge Removing a used print cartridge 1 Make sure the printer is busy. 3 Press down on . 2 Lift the scanner unit. To recycle the used cartridge, see "Recycling Lexmark products" on the bottom of the...
... stops at the loading position, unless the printer is on the lever to raise the cartridge lid. 4 Remove the used print cartridge. Maintaining the printer Changing a print cartridge Removing a used print cartridge 1 Make sure the printer is busy. 3 Press down on . 2 Lift the scanner unit. To recycle the used cartridge, see "Recycling Lexmark products" on the bottom of the...
User's Guide
Page 56
... in an airtight container. To prevent the message from the printer except to replace, clean, or store it in the indicated cartridge (s) has been depleted. Lexmark's warranty does not cover damage caused by country or region Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. 10...
... in an airtight container. To prevent the message from the printer except to replace, clean, or store it in the indicated cartridge (s) has been depleted. Lexmark's warranty does not cover damage caused by country or region Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality. 10...
User's Guide
Page 57
Recycling Lexmark products To return Lexmark products to the printer. Refilling a print cartridge The warranty does not cover repair of a refilled cartridge. For best results, use of failures or damage caused by a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the computer screen. 57 Lexmark does not recommend use Lexmark supplies.
Recycling Lexmark products To return Lexmark products to the printer. Refilling a print cartridge The warranty does not cover repair of a refilled cartridge. For best results, use of failures or damage caused by a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to Lexmark for recycling: 1 Visit our Web site at www.lexmark.com/recycle. 2 Follow the instructions on the computer screen. 57 Lexmark does not recommend use Lexmark supplies.
User's Guide
Page 60
...the sticker and tape have been removed. 3 Reinsert the print cartridge. b Click the links for the latest software. Remove and then load paper. Make sure the printer is set as the default printer and is not on . 1 Uninstall the printer software, and then reinstall it. a In all countries or regions...still does not install correctly, visit our Web site at www.lexmark.com to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press...
...the sticker and tape have been removed. 3 Reinsert the print cartridge. b Click the links for the latest software. Remove and then load paper. Make sure the printer is set as the default printer and is not on . 1 Uninstall the printer software, and then reinstall it. a In all countries or regions...still does not install correctly, visit our Web site at www.lexmark.com to turn the printer off. 2 Disconnect the power cord from the wall outlet. 3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into the wall outlet. 6 Press...
User's Guide
Page 61
...PictBridge-enabled digital camera to download, and then follow these steps: 1 Align the print cartridge. The printer can only read one media device at a time. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. Use only the USB cable that came with the paper.) • Use a ... camera by selecting the correct USB mode. If an error message appears on the display, see "Cleaning the print cartridge nozzles" on page 56. 61 Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. • Make sure the glossy or ...
...PictBridge-enabled digital camera to download, and then follow these steps: 1 Align the print cartridge. The printer can only read one media device at a time. If print quality has not improved, continue to step 2. 2 Clean the print cartridge nozzles. Use only the USB cable that came with the paper.) • Use a ... camera by selecting the correct USB mode. If an error message appears on the display, see "Cleaning the print cartridge nozzles" on page 56. 61 Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. • Make sure the glossy or ...
User's Guide
Page 62
...• Skewed lines • Smudges • Streaks • White lines in print Check the ink level, and install a new print cartridge if necessary. d Select your printer family. e Select your country or region. a In all countries or regions except the United States, select your operating system. f Select the...download, and follow the directions on page 74. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers and downloads. Each paper brand accepts ink differently and prints with graphics or images • Photo paper •...
...• Skewed lines • Smudges • Streaks • White lines in print Check the ink level, and install a new print cartridge if necessary. d Select your printer family. e Select your country or region. a In all countries or regions except the United States, select your operating system. f Select the...download, and follow the directions on page 74. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to check for drivers and downloads. Each paper brand accepts ink differently and prints with graphics or images • Photo paper •...
User's Guide
Page 65
... the software" on page 74. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to Set As Default. 1 Uninstall the printer software, and then reinstall it with a clean, lint-free cloth dampened with water. For more information, see "Error ...magazines or newspapers" on the scanner glass. c Select your country or region. Check the ink level, and install a new print cartridge if necessary. If you selected. a In all countries or regions except the United States, select your printer family. 65 b Click the links for the latest software.
... the software" on page 74. 2 If the software still does not install correctly, visit our Web site at www.lexmark.com to Set As Default. 1 Uninstall the printer software, and then reinstall it with a clean, lint-free cloth dampened with water. For more information, see "Error ...magazines or newspapers" on the scanner glass. c Select your country or region. Check the ink level, and install a new print cartridge if necessary. If you selected. a In all countries or regions except the United States, select your printer family. 65 b Click the links for the latest software.
User's Guide
Page 68
... grasp the paper, and gently pull it out. 3 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 68 Paper jam in the printer To automatically eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Cannot print a fax or received fax...the fax scan resolution. If the light is not on, see "Power button is not lit" on . There may have been removed. 3 Reinsert the print cartridge. Jams and misfeeds troubleshooting Paper jam in the paper support 1 Press to verify the original document was loaded correctly. Check the ink level, and install...
... grasp the paper, and gently pull it out. 3 Press to turn off the printer. 2 Firmly grasp the paper, and gently pull it out. 68 Paper jam in the printer To automatically eject the paper: 1 Press and hold . 2 Remove the paper from the paper exit tray. Cannot print a fax or received fax...the fax scan resolution. If the light is not on, see "Power button is not lit" on . There may have been removed. 3 Reinsert the print cartridge. Jams and misfeeds troubleshooting Paper jam in the paper support 1 Press to verify the original document was loaded correctly. Check the ink level, and install...
User's Guide
Page 71
.... Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on , press . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one. 71 Cartridge Error This includes the following cartridge errors: • 1102 • 1203 • 1204...
.... Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on , press . 5 Reinsert the print cartridge. 6 If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one. 71 Cartridge Error This includes the following cartridge errors: • 1102 • 1203 • 1204...
User's Guide
Page 72
... Clear the paper jam... The low ink warning occurs when the cartridge is closed. 4 Close the scanner unit. 5 Press . Could not detect a proof sheet The document placed on the scanner glass is not installed properly. There are one or more photos larger than the paper size you selected. 1 ...Press to clear the error message. 2 Press again until Paper Size appears on page 52. The memory card may have been removed from the printer, or the photo proof sheet may be loaded incorrectly on page 68. Cartridge missing The cartridge...
... Clear the paper jam... The low ink warning occurs when the cartridge is closed. 4 Close the scanner unit. 5 Press . Could not detect a proof sheet The document placed on the scanner glass is not installed properly. There are one or more photos larger than the paper size you selected. 1 ...Press to clear the error message. 2 Press again until Paper Size appears on page 52. The memory card may have been removed from the printer, or the photo proof sheet may be loaded incorrectly on page 68. Cartridge missing The cartridge...
User's Guide
Page 83
..., finding 9 ink level, checking 22 insert camera/memory card error 73 inserting memory cards 36 PictBridge-enabled digital camera 37 installing print cartridge 52 printer software 74 invalid photo/paper size selection 73 iron-on transfers, loading 28 J jams and misfeeds troubleshooting banner paper jams 69 paper jam... nothing happens when memory card is inserted 70 notices 76, 77, 78, 79 N-up feature 34 O OCR, editing document text 48 only one device or media card allowed 74 ordering supplies 56 orientation, changing landscape 24 portrait 24 P page does not print 59 paper exit tray 14...
..., finding 9 ink level, checking 22 insert camera/memory card error 73 inserting memory cards 36 PictBridge-enabled digital camera 37 installing print cartridge 52 printer software 74 invalid photo/paper size selection 73 iron-on transfers, loading 28 J jams and misfeeds troubleshooting banner paper jams 69 paper jam... nothing happens when memory card is inserted 70 notices 76, 77, 78, 79 N-up feature 34 O OCR, editing document text 48 only one device or media card allowed 74 ordering supplies 56 orientation, changing landscape 24 portrait 24 P page does not print 59 paper exit tray 14...