Clearing Jams Guide
Page 1
.... 1 4 Reinsert the print cartridge assembly. 2 2 Pull on the left side of print media. Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can cause print quality problems. 3 Remove the jammed paper by the stack line on the labels in the sources. • Do not load wrinkled, creased...to direct light for the size of time. Make sure the guides are properly positioned for an extended period of print media you avoid jams: • Use only recommended print media. • Do not overload the print media sources. Extended light exposure can help you have...
.... 1 4 Reinsert the print cartridge assembly. 2 2 Pull on the left side of print media. Lexmark™ X342 Clearing Jams Guide Avoiding jams The following hints can cause print quality problems. 3 Remove the jammed paper by the stack line on the labels in the sources. • Do not load wrinkled, creased...to direct light for the size of time. Make sure the guides are properly positioned for an extended period of print media you avoid jams: • Use only recommended print media. • Do not overload the print media sources. Extended light exposure can help you have...
Clearing Jams Guide
Page 2
... the scanner glass rather than the ADF for thick, thin, or a mixed set of the MFP. 2 Remove the jammed paper by gently pulling it straight out. 2 Remove the jammed paper by gently pulling it straight out. 2 Press Start to resume printing. 3 Close the ADF top cover, and then load the documents ...back into the ADF. Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of documents. 4 Press Start to resume. 2 Remove ...
... the scanner glass rather than the ADF for thick, thin, or a mixed set of the MFP. 2 Remove the jammed paper by gently pulling it straight out. 2 Remove the jammed paper by gently pulling it straight out. 2 Press Start to resume printing. 3 Close the ADF top cover, and then load the documents ...back into the ADF. Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of documents. 4 Press Start to resume. 2 Remove ...
Troubleshooting Guide
Page 1
... then from the tray while printing. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting ...Start Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions ...on the computer screen to the Ready prompt. If the problems persist, follow these tips to the computer. Jams and misfeeds troubleshooting Avoiding Jams...USB cable to help prevent document and paper jams. • Use only recommended print materials...functioning properly or a communications error message appears, you want appears on the...
... then from the tray while printing. Lexmark™ X34x Troubleshooting Guide Setup troubleshooting ...Start Programs Lexmark Lexmark Software Uninstall. 3 Follow the instructions ...on the computer screen to the Ready prompt. If the problems persist, follow these tips to the computer. Jams and misfeeds troubleshooting Avoiding Jams...USB cable to help prevent document and paper jams. • Use only recommended print materials...functioning properly or a communications error message appears, you want appears on the...
Troubleshooting Guide
Page 4
...the document is not on hold or paused. 1 Click Start Settings Printers and Faxes or Printers. Can receive but not receive faxes • Load paper to print any paper jams. • Call Waiting can disrupt fax transmissions. Black pages • Replace the toner ... it is done before sending or receiving a fax. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that have been stored in use . 3 Click Edit. 4 Under Resolution, select ...
...the document is not on hold or paused. 1 Click Start Settings Printers and Faxes or Printers. Can receive but not receive faxes • Load paper to print any paper jams. • Call Waiting can disrupt fax transmissions. Black pages • Replace the toner ... it is done before sending or receiving a fax. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that have been stored in use . 3 Click Edit. 4 Under Resolution, select ...
User's Guide
Page 5
... the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71 Setup troubleshooting ...72 Removing and reinstalling the drivers software 74 Jams and misfeeds troubleshooting 75 Clearing a paper jam 76 Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88 Fax...
... the MFP 67 Cleaning the inside of the MFP 68 Ordering supplies ...70 Recycling Lexmark products 70 Chapter 10: Troubleshooting 71 Setup troubleshooting ...72 Removing and reinstalling the drivers software 74 Jams and misfeeds troubleshooting 75 Clearing a paper jam 76 Print and copy troubleshooting 84 Print quality troubleshooting 85 Scan troubleshooting ...88 Fax...
User's Guide
Page 30
Note: Overloading paper may cause paper jams. Loading paper in the paper tray 30 The top edge of the sheet should be placed at the front of the tray. 6 Make sure the paper is below the maximum fill lines on the left inside wall of the tray. Note: Load letterhead paper with the print side facing down . 5 Load the paper with the design side facing down .
Note: Overloading paper may cause paper jams. Loading paper in the paper tray 30 The top edge of the sheet should be placed at the front of the tray. 6 Make sure the paper is below the maximum fill lines on the left inside wall of the tray. Note: Load letterhead paper with the print side facing down . 5 Load the paper with the design side facing down .
User's Guide
Page 31
Note: If you experience problems with the paper feed, use the manual feeder. For more information, see Loading paper in the manual feeder on the front of the paper tray, shows the amount of paper. Loading paper in the paper tray 31 Incorrect adjustments may cause paper jams. 8 Close the paper tray. 7 Squeeze and adjust the paper guides until they lightly touch the side of the stack of paper currently in the tray. Note: The paper level indicator, on page 32. Note: Do not push the paper guides far enough to cause the materials to warp.
Note: If you experience problems with the paper feed, use the manual feeder. For more information, see Loading paper in the manual feeder on the front of the paper tray, shows the amount of paper. Loading paper in the paper tray 31 Incorrect adjustments may cause paper jams. 8 Close the paper tray. 7 Squeeze and adjust the paper guides until they lightly touch the side of the stack of paper currently in the tray. Note: The paper level indicator, on page 32. Note: Do not push the paper guides far enough to cause the materials to warp.
User's Guide
Page 38
... used to avoid dark edges on the top. To use the rear paper exit, open or close the rear cover while printing. To avoid paper jams, do not open the rear cover. however, for envelopes, labels, card stock, and transparencies. To use the rear paper exit for jobs requiring over 50...
... used to avoid dark edges on the top. To use the rear paper exit, open or close the rear cover while printing. To avoid paper jams, do not open the rear cover. however, for envelopes, labels, card stock, and transparencies. To use the rear paper exit for jobs requiring over 50...
User's Guide
Page 71
10 Troubleshooting • Setup troubleshooting on page 72 • Jams and misfeeds troubleshooting on page 75 • Print and copy troubleshooting on page 84 • Print quality troubleshooting on page 85 • Scan troubleshooting on page 88 • Fax troubleshooting on page 89 • Error messages troubleshooting on page 91 Troubleshooting 71
10 Troubleshooting • Setup troubleshooting on page 72 • Jams and misfeeds troubleshooting on page 75 • Print and copy troubleshooting on page 84 • Print quality troubleshooting on page 85 • Scan troubleshooting on page 88 • Fax troubleshooting on page 89 • Error messages troubleshooting on page 91 Troubleshooting 71
User's Guide
Page 75
...for more information, see Loading paper and original documents on page 76. Straighten the edges on the inside wall of paper into the MFP. Jams and misfeeds troubleshooting Follow these tips to feed Insert a single envelope in the manual feeder, and make sure the guides are positioned correctly..... • Do not overload the paper tray. For more information about maximum loading amounts for each paper type. Symptom Solution Paper jam Clear the paper jam. Do not let too much paper stack up in the front output slot. Paper or specialty media • Misfeeds or skews ...
...for more information, see Loading paper and original documents on page 76. Straighten the edges on the inside wall of paper into the MFP. Jams and misfeeds troubleshooting Follow these tips to feed Insert a single envelope in the manual feeder, and make sure the guides are positioned correctly..... • Do not overload the paper tray. For more information about maximum loading amounts for each paper type. Symptom Solution Paper jam Clear the paper jam. Do not let too much paper stack up in the front output slot. Paper or specialty media • Misfeeds or skews ...
User's Guide
Page 76
... the paper, pull the paper out gently and slowly. Jams and misfeeds troubleshooting 76 Message 200.xx Paper Jam 201.xx Paper Jam 202.xx Paper Jam 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam Location of jam MFP input sensor Between MFP input and exit sensors Paper...
... the paper, pull the paper out gently and slowly. Jams and misfeeds troubleshooting 76 Message 200.xx Paper Jam 201.xx Paper Jam 202.xx Paper Jam 241.xx Paper Jam 242.xx Paper Jam 251.xx Paper Jam 290 Scanner Jam 291 Scanner Jam 292 Scanner Jam Location of jam MFP input sensor Between MFP input and exit sensors Paper...
User's Guide
Page 77
Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77 200/201 Paper Jam CAUTION: The fuser area is hot. Avoid contact with the fuser area to remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the MFP, and open the front cover. 1 2 2 Pull on the handle to prevent burns. 1 Press the access button on the left side of time.
Extended light exposure can cause print quality problems. Jams and misfeeds troubleshooting 77 200/201 Paper Jam CAUTION: The fuser area is hot. Avoid contact with the fuser area to remove the print cartridge assembly. Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the MFP, and open the front cover. 1 2 2 Pull on the handle to prevent burns. 1 Press the access button on the left side of time.
User's Guide
Page 78
3 Remove the jammed paper by gently pulling it straight out. 4 Reinsert the print cartridge assembly. Jams and misfeeds troubleshooting 78
3 Remove the jammed paper by gently pulling it straight out. 4 Reinsert the print cartridge assembly. Jams and misfeeds troubleshooting 78
User's Guide
Page 79
5 Close the front cover. 6 Press Start to resume printing. Jams and misfeeds troubleshooting 79 Note: If you receive a 200.20 paper jam at the start of a print job, verify that the media settings match the acutal media size.
5 Close the front cover. 6 Press Start to resume printing. Jams and misfeeds troubleshooting 79 Note: If you receive a 200.20 paper jam at the start of a print job, verify that the media settings match the acutal media size.
User's Guide
Page 80
202 Paper Jam CAUTION: The fuser area is hot. Jams and misfeeds troubleshooting 80 Avoid contact with the fuser area to prevent burns. 1 Open the rear cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the rear cover. 4 Press Start to resume printing.
202 Paper Jam CAUTION: The fuser area is hot. Jams and misfeeds troubleshooting 80 Avoid contact with the fuser area to prevent burns. 1 Open the rear cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the rear cover. 4 Press Start to resume printing.
User's Guide
Page 81
Note: • Open Tray 1 for 242 Paper Jam. • 242 Paper Jam will only occur when Tray 2 is installed. • Tray 2 is optional and may be purchased separately. 2 Remove the jammed paper by gently pulling it straight out. Open Tray 2 for 241 Paper Jam. Jams and misfeeds troubleshooting 81 241/242 Paper Jam 1 Open the appropriate paper tray.
Note: • Open Tray 1 for 242 Paper Jam. • 242 Paper Jam will only occur when Tray 2 is installed. • Tray 2 is optional and may be purchased separately. 2 Remove the jammed paper by gently pulling it straight out. Open Tray 2 for 241 Paper Jam. Jams and misfeeds troubleshooting 81 241/242 Paper Jam 1 Open the appropriate paper tray.
User's Guide
Page 82
Jams and misfeeds troubleshooting 82 3 Insert the paper tray. 4 Press Start to resume printing. Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of the MFP. 2 Press Start to resume printing.
Jams and misfeeds troubleshooting 82 3 Insert the paper tray. 4 Press Start to resume printing. Note: If you receive a 241.18 paper jam at the start of a print job, verify that the media settings match the acutal media size. 251 Paper Jam 1 Remove the jammed paper by gently pulling it straight out of the MFP. 2 Press Start to resume printing.
User's Guide
Page 83
Note: To prevent document jams, use the scanner glass rather than the ADF for thick, thin, or a mixed set of documents. 4 Press Start to resume. Jams and misfeeds troubleshooting 83 290/291/292 Scanner Jam 1 Open the ADF top cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the ADF top cover, and then load the documents back into the ADF.
Note: To prevent document jams, use the scanner glass rather than the ADF for thick, thin, or a mixed set of documents. 4 Press Start to resume. Jams and misfeeds troubleshooting 83 290/291/292 Scanner Jam 1 Open the ADF top cover. 2 Remove the jammed paper by gently pulling it straight out. 3 Close the ADF top cover, and then load the documents back into the ADF.
User's Guide
Page 89
... Plug a telephone into the wall jack. 2 Listen for and clear any answering machines, computers with modems, or telephone line splitters. Disconnect any paper jams. Call Waiting can disrupt fax transmissions. Check for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into ... company to a different telephone jack. Fax troubleshooting 89 If the telephone line is finished before sending or receiving a fax. To ensure the printer is an error message, see whether Fax Forwarding is selected. 1 From the control panel, press Fax. 2 Press Menu. 3 Press or...
... Plug a telephone into the wall jack. 2 Listen for and clear any answering machines, computers with modems, or telephone line splitters. Disconnect any paper jams. Call Waiting can disrupt fax transmissions. Check for a dial tone. 3 If you do not hear a dial tone, plug a different telephone into ... company to a different telephone jack. Fax troubleshooting 89 If the telephone line is finished before sending or receiving a fax. To ensure the printer is an error message, see whether Fax Forwarding is selected. 1 From the control panel, press Fax. 2 Press Menu. 3 Press or...
User's Guide
Page 92
... to the previous status. For more information, see Installing a toner cartridge on page 62. 200.xx Paper Jam See 200/201 Paper Jam on page 77. 201.xx Paper Jam 202.xx Paper Jam See 202 Paper Jam on page 40. 84 Photoconductor Near Life Press Start to clear the message and return to cancel...
... to the previous status. For more information, see Installing a toner cartridge on page 62. 200.xx Paper Jam See 200/201 Paper Jam on page 77. 201.xx Paper Jam 202.xx Paper Jam See 202 Paper Jam on page 40. 84 Photoconductor Near Life Press Start to clear the message and return to cancel...