Troubleshooting Guide
Page 2
See the User's Guide for more information, see "Removing and reinstalling the drivers software" on a level surface Paper does not feed • Make sure paper is loaded correctly. • Load a smaller amount of the envelope. Straighten the edges... it . Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are using the MFP. • ...
See the User's Guide for more information, see "Removing and reinstalling the drivers software" on a level surface Paper does not feed • Make sure paper is loaded correctly. • Load a smaller amount of the envelope. Straighten the edges... it . Print and copy troubleshooting MFP does not print or respond • Remove and reinstall the software. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure the guides are using the MFP. • ...
Troubleshooting Guide
Page 4
... • Close all applications not in the tray. Scan was unsuccessful • Restart the computer. • Remove and reinstall the software. Fax troubleshooting Cannot send or receive a fax • Check the display. Telephone - Disable this feature before sending a fax. ...temporarily disabling Call Waiting. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that the paper size settings match the paper in use . 3 Click Edit. 4 Under Resolution...
... • Close all applications not in the tray. Scan was unsuccessful • Restart the computer. • Remove and reinstall the software. Fax troubleshooting Cannot send or receive a fax • Check the display. Telephone - Disable this feature before sending a fax. ...temporarily disabling Call Waiting. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2 Double-click the Lexmark X340/X340n/ X342n icon. 3 Click Printer, and make sure that the paper size settings match the paper in use . 3 Click Edit. 4 Under Resolution...
User's Guide
Page 7
.... See the Setup sheet for using You can find this document on the Lexmark Web site or the MFP and other information such as: on the up hardware and software. Lexmark Web site. Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting •...
.... See the Setup sheet for using You can find this document on the Lexmark Web site or the MFP and other information such as: on the up hardware and software. Lexmark Web site. Finding information about the MFP The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP. • Maintenance • Troubleshooting •...
User's Guide
Page 84
Remove and reinstall the software. Make sure the front cover is installed correctly. Make sure the toner cartridge is closed. on page 73. If you are scanning a document, wait until ... using the manual feeder, this is slow. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set As Default...
Remove and reinstall the software. Make sure the front cover is installed correctly. Make sure the toner cartridge is closed. on page 73. If you are scanning a document, wait until ... using the manual feeder, this is slow. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark appears next to Set As Default...
User's Guide
Page 88
... and reinstalling the drivers software on the scanner glass. Make sure the MFP is set as the default printer and is not on page 35. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click... Click OK. 6 Click Scan Now. Make sure the document is done before sending the scan job. Scan troubleshooting 88 Remove and reinstall the software. Partial document scans Solution Check the display. If you are printing a document, wait until printing is loaded correctly into the ADF or on ...
... and reinstalling the drivers software on the scanner glass. Make sure the MFP is set as the default printer and is not on page 35. or Click Start Æ Control Panel Æ Printers and Other Hardware Æ Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click... Click OK. 6 Click Scan Now. Make sure the document is done before sending the scan job. Scan troubleshooting 88 Remove and reinstall the software. Partial document scans Solution Check the display. If you are printing a document, wait until printing is loaded correctly into the ADF or on ...