Service Manual
Page 7
... plate 4-18 Laser cover removal 4-19 Bevel gear removal 4-21 Cartridge duct removal 4-23 Developer drive assembly removal 4-24 Developer drive coupler kit removal 4-25 ESD cover removal 4-25 Fuser assembly removal 4-26 Fuser exit sensor removal 4-28 Fuser exit sensor flag and spring removal 4-30 Fuser lamp removal 4-32 Fuser narrow media sensor removal 4-34 Fuser narrow media...
... plate 4-18 Laser cover removal 4-19 Bevel gear removal 4-21 Cartridge duct removal 4-23 Developer drive assembly removal 4-24 Developer drive coupler kit removal 4-25 ESD cover removal 4-25 Fuser assembly removal 4-26 Fuser exit sensor removal 4-28 Fuser exit sensor flag and spring removal 4-30 Fuser lamp removal 4-32 Fuser narrow media sensor removal 4-34 Fuser narrow media...
Service Manual
Page 82
... from the host computer. .88 .xx Toner Low This message displays when toner low occurs and the toner low alarm is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at each 300K page count interval. Note: If the user installed the incompatible device to the disk. Note...
... from the host computer. .88 .xx Toner Low This message displays when toner low occurs and the toner low alarm is necessary to replace the fuser assembly, transfer roller, charge roll, and pick rolls at each 300K page count interval. Note: If the user installed the incompatible device to the disk. Note...
Service Manual
Page 85
... guide for toner build up sequence. Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. Go to start laser servo. Go to mechanical load. If no problem is found , replace the fuser assembly. Detected cover switch bounce. • Upper cover not fully closed switch/ cable service check" on...
... guide for toner build up sequence. Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. Go to start laser servo. Go to mechanical load. If no problem is found , replace the fuser assembly. Detected cover switch bounce. • Upper cover not fully closed switch/ cable service check" on...
Service Manual
Page 86
...; Actual page is found , replace the fuser assembly. Fuser page count between 0 and 99,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. See "Fuser assembly removal" on page 4-57. 2-46 Service...; If media is found , replace the fuser assembly. Page did not reach exit sensor. See "Fuser assembly removal" on page 2-93. • Check fuser entry guide for toner build up . • Check the fuser for wear or contamination. If found , go to "Fuser narrow media sensor service check" on page...
...; Actual page is found , replace the fuser assembly. Fuser page count between 0 and 99,999. • Page jammed on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. See "Fuser assembly removal" on page 4-57. 2-46 Service...; If media is found , replace the fuser assembly. Page did not reach exit sensor. See "Fuser assembly removal" on page 2-93. • Check fuser entry guide for toner build up . • Check the fuser for wear or contamination. If found , go to "Fuser narrow media sensor service check" on page...
Service Manual
Page 87
...sensor not functioning correctly. • Actual page is found , replace the fuser assembly. Go to "Main drive service check" on page 4-26. • The fuser exit sensor may not be operating properly. Fuser page count between 100,000 and 199,999. If no problem is ...In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning correctly. Fuser page count between 200,000 and 299,999. See "Fuser assembly removal" on page 2-105. See "Fuser assembly removal" on page 2-92. 201 .21 Main drive motor identification failed...
...sensor not functioning correctly. • Actual page is found , replace the fuser assembly. Go to "Main drive service check" on page 4-26. • The fuser exit sensor may not be operating properly. Fuser page count between 100,000 and 199,999. If no problem is ...In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be functioning correctly. Fuser page count between 200,000 and 299,999. See "Fuser assembly removal" on page 2-105. See "Fuser assembly removal" on page 2-92. 201 .21 Main drive motor identification failed...
Service Manual
Page 88
...8226; If label media, ensure front edge meets 1/8 inch requirement. • Check fuser for wear or contamination. Fuser page count between 300,000 and 399,999. If a problem is found , replace the fuser assembly. Go to "Fuser exit sensor service check" on page 2-105. 2-48 Service Manual Main drive motor not...22 201 .24 201 .30 Page did not reach exit sensor. See "Fuser assembly removal" on page 2-93. • Check the fuser entry guide for toner build up . • Check fuser for wear or contamination. Fuser page count between 200,000 and 299,999 Page did not reach exit sensor...
...8226; If label media, ensure front edge meets 1/8 inch requirement. • Check fuser for wear or contamination. Fuser page count between 300,000 and 399,999. If a problem is found , replace the fuser assembly. Go to "Fuser exit sensor service check" on page 2-105. 2-48 Service Manual Main drive motor not...22 201 .24 201 .30 Page did not reach exit sensor. See "Fuser assembly removal" on page 2-93. • Check the fuser entry guide for toner build up . • Check fuser for wear or contamination. Fuser page count between 200,000 and 299,999 Page did not reach exit sensor...
Service Manual
Page 89
...• Actual page is found , replace the fuser assembly. See"Fuser assembly removal" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning ...turn off first sheet detection (engine settings 3 = 16). See "Fuser assembly removal" on page 2-92. 201 .41 Main drive motor identification failed. Go to "Fuser narrow media sensor service check" on page 2-105. See "Fuser assembly removal" on page 2-92. • If label media, ensure ...
...• Actual page is found , replace the fuser assembly. See"Fuser assembly removal" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning correctly. • Page did not enter or exit fuser nip cleanly. • Exit sensor not functioning ...turn off first sheet detection (engine settings 3 = 16). See "Fuser assembly removal" on page 2-92. 201 .41 Main drive motor identification failed. Go to "Fuser narrow media sensor service check" on page 2-105. See "Fuser assembly removal" on page 2-92. • If label media, ensure ...
Service Manual
Page 90
.... If not problem is found , go to "Fuser exit sensor service check" on page 4-26. • The fuser exit sensor may not be functioning properly. See "Fuser assembly removal" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Narrow media sensor not functioning...page is narrow when wide page was expected. • Page jammed on page 4-26. • If media is found , replace the fuser assembly. 4061-xx0 User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 201 .42 ...
.... If not problem is found , go to "Fuser exit sensor service check" on page 4-26. • The fuser exit sensor may not be functioning properly. See "Fuser assembly removal" on fuser input guide. • Page did not enter or exit fuser nip cleanly. • Narrow media sensor not functioning...page is narrow when wide page was expected. • Page jammed on page 4-26. • If media is found , replace the fuser assembly. 4061-xx0 User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 201 .42 ...
Service Manual
Page 91
...detection (engine settings 3 = 16). If not problem is found , replace the fuser assembly. Fuser page count stopped at 500,000 to "Fuser narrow media sensor service check" on page 4-26. • The fuser exit sensor may not be functioning properly. If a problem is found , go to...If a problem is found , replace the fuser assembly. See "Fuser assembly removal" on page 2-105. Go to "Main drive service check" on page 4-26. • The fuser exit sensor may not be functioning properly. Page did not reach exit sensor. See "Fuser assembly removal" on page 2-92. • ...
...detection (engine settings 3 = 16). If not problem is found , replace the fuser assembly. Fuser page count stopped at 500,000 to "Fuser narrow media sensor service check" on page 4-26. • The fuser exit sensor may not be functioning properly. If a problem is found , go to...If a problem is found , replace the fuser assembly. See "Fuser assembly removal" on page 2-105. Go to "Main drive service check" on page 4-26. • The fuser exit sensor may not be functioning properly. Page did not reach exit sensor. See "Fuser assembly removal" on page 2-92. • ...
Service Manual
Page 92
...media is found , replace the fuser assembly. If a problem is narrow, then turn off first sheet detection (engine settings 3 = 16). Fuser page count is found , replace the fuser assembly. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be...2-52 Service Manual Expected wide page not detected by narrow media sensor, possible accordion jam. See "Fuser assembly removal" on page 4-26. • The fuser exit sensor may not be functioning properly. 4061-xx0 User attendance messages-paper jams and paper handling errors...
...media is found , replace the fuser assembly. If a problem is narrow, then turn off first sheet detection (engine settings 3 = 16). Fuser page count is found , replace the fuser assembly. In Diagnostics mode, select PRINTER SETUP and Engine Setting 3. • The fuser narrow media sensor may not be...2-52 Service Manual Expected wide page not detected by narrow media sensor, possible accordion jam. See "Fuser assembly removal" on page 4-26. • The fuser exit sensor may not be functioning properly. 4061-xx0 User attendance messages-paper jams and paper handling errors...
Service Manual
Page 93
... as necessary. • Check any signs of wear or contamination. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. If any are found , replace the fuser assembly. If any are found , replace the fuser assembly. Go to reduce +W curl. • Check upper redrive diverter and diverter...
... as necessary. • Check any signs of wear or contamination. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. If any are found , replace the fuser assembly. If any are found , replace the fuser assembly. Go to reduce +W curl. • Check upper redrive diverter and diverter...
Service Manual
Page 94
...handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 202 .02 202 .03 Exit sensor covered too long. Fuser page count between 0 and 99,999. See "Fuser assembly removal" on page 4-26. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter ... any signs of a piece of media stuck in a covered position. Page may be functioning properly. Check the fuser and area around the fuser assembly for any signs of paper or media. 2-54 Service Manual If any installed output options(s) that may be installed for any...
...handling errors (2xx.xx) Error code Sub codes Description Possible causes Action 202 .02 202 .03 Exit sensor covered too long. Fuser page count between 0 and 99,999. See "Fuser assembly removal" on page 4-26. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter ... any signs of a piece of media stuck in a covered position. Page may be functioning properly. Check the fuser and area around the fuser assembly for any signs of paper or media. 2-54 Service Manual If any installed output options(s) that may be installed for any...
Service Manual
Page 95
...reduce +W curl. • Check upper redrive diverter and diverter spring for any signs of wear or contamination. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. Diagnostic information 2-55 Action • Make sure the redrive door is ...signs of damage, a loose spring, or binding parts. Repair the redrive as necessary. • Check any are found , replace the fuser assembly. If any installed output options(s) that may be installed for any signs of damage, a loose spring, or binding parts. Repair the ...
...reduce +W curl. • Check upper redrive diverter and diverter spring for any signs of wear or contamination. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. Diagnostic information 2-55 Action • Make sure the redrive door is ...signs of damage, a loose spring, or binding parts. Repair the redrive as necessary. • Check any are found , replace the fuser assembly. If any installed output options(s) that may be installed for any signs of damage, a loose spring, or binding parts. Repair the ...
Service Manual
Page 96
... media sensor during warm up . A page may be functioning properly. Check the fuser and area around the fuser assembly for correct installation and alignment. • The fuser exit sensor may be jammed in fuser exit or redrive area. • Make sure the redrive door is keeping the ...any installed output options(s) that may be installed for any are found, replace the fuser assembly. Exit sensor assembly. Fuser page count between 100,000 and 199,999. Check the fuser and area around the fuser assembly for any signs of debris or pieces of paper or media. Repair the redrive ...
... media sensor during warm up . A page may be functioning properly. Check the fuser and area around the fuser assembly for correct installation and alignment. • The fuser exit sensor may be jammed in fuser exit or redrive area. • Make sure the redrive door is keeping the ...any installed output options(s) that may be installed for any are found, replace the fuser assembly. Exit sensor assembly. Fuser page count between 100,000 and 199,999. Check the fuser and area around the fuser assembly for any signs of debris or pieces of paper or media. Repair the redrive ...
Service Manual
Page 97
...8226; Check any are found , replace the fuser assembly. Diagnostic information 2-57 If any installed output options(s) that may be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. See "Fuser assembly removal" on page 2-92. • Make... Error code Sub codes Description Possible causes 202 .20 Paper jam around fuser exit or redrive area. Fuser page count between 200,000 and 299,999. See "Fuser assembly removal" on page 2-92. Go to "Fuser exit sensor service check" on page 4-26. • Turn media over...
...8226; Check any are found , replace the fuser assembly. Diagnostic information 2-57 If any installed output options(s) that may be installed for correct installation and alignment. • The fuser exit sensor may not be functioning properly. See "Fuser assembly removal" on page 2-92. • Make... Error code Sub codes Description Possible causes 202 .20 Paper jam around fuser exit or redrive area. Fuser page count between 200,000 and 299,999. See "Fuser assembly removal" on page 2-92. Go to "Fuser exit sensor service check" on page 4-26. • Turn media over...
Service Manual
Page 98
... media. 2-58 Service Manual Fuser page count between 200,000 and 299,999. Check the fuser and area around the fuser assembly for correct installation and alignment. • The fuser exit sensor may not have bounced. Check the fuser and area around the fuser assembly for any installed output options(s)...signs of debris or pieces of damage, a loose spring, or binding parts. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. Fuser page count between 200,000 and 299,999. • If page is keeping the exit...
... media. 2-58 Service Manual Fuser page count between 200,000 and 299,999. Check the fuser and area around the fuser assembly for correct installation and alignment. • The fuser exit sensor may not have bounced. Check the fuser and area around the fuser assembly for any installed output options(s)...signs of debris or pieces of damage, a loose spring, or binding parts. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. Fuser page count between 200,000 and 299,999. • If page is keeping the exit...
Service Manual
Page 99
... any are found , replace the fuser assembly. Page may not be jammed in fuser exit or redrive area. If any are found , replace the fuser assembly. Repair the redrive as necessary. • Check any signs of damage, a loose spring, or binding parts. See "Fuser assembly removal" on page 4-26. ...properly. Diagnostic information 2-59 Page may not be jammed in fuser exit or redrive area. 202 .31 Page did not cleanly exit fuser or redrive area. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. •...
... any are found , replace the fuser assembly. Page may not be jammed in fuser exit or redrive area. If any are found , replace the fuser assembly. Repair the redrive as necessary. • Check any signs of damage, a loose spring, or binding parts. See "Fuser assembly removal" on page 4-26. ...properly. Diagnostic information 2-59 Page may not be jammed in fuser exit or redrive area. 202 .31 Page did not cleanly exit fuser or redrive area. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. •...
Service Manual
Page 100
...xx) Error code Sub codes Description Possible causes Action 202 .32 202 .33 202 .34 202 .36 Exit sensor covered too long. See "Fuser assembly removal" on page 4-26. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter spring for any... 2-92. Page is complete closed. • Check the fuser for any signs of wear or contamination. Page may be functioning properly. Check the fuser and area around the fuser assembly for correct installation and alignment. • The fuser exit sensor may not be installed for any installed output options...
...xx) Error code Sub codes Description Possible causes Action 202 .32 202 .33 202 .34 202 .36 Exit sensor covered too long. See "Fuser assembly removal" on page 4-26. • Turn media over to reduce +W curl. • Check upper redrive diverter and diverter spring for any... 2-92. Page is complete closed. • Check the fuser for any signs of wear or contamination. Page may be functioning properly. Check the fuser and area around the fuser assembly for correct installation and alignment. • The fuser exit sensor may not be installed for any installed output options...
Service Manual
Page 101
...• Check any signs of damage, a loose spring, or binding parts. Fuser page count between 400,000 and 499,999. Repair the redrive as necessary. • Check any are found , replace the fuser assembly. Go to reduce +W curl. • Check upper redrive diverter and diverter spring... for correct installation and alignment. • The fuser exit sensor may be functioning properly. Fuser page count between 400,000 and 499,999. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. Page may...
...• Check any signs of damage, a loose spring, or binding parts. Fuser page count between 400,000 and 499,999. Repair the redrive as necessary. • Check any are found , replace the fuser assembly. Go to reduce +W curl. • Check upper redrive diverter and diverter spring... for correct installation and alignment. • The fuser exit sensor may be functioning properly. Fuser page count between 400,000 and 499,999. See "Fuser assembly removal" on page 4-26. • Turn media over to "Fuser exit sensor service check" on page 2-92. Page may...
Service Manual
Page 102
...service check" on page 2-92. Page is covering narrow media sensor during warm up . Check the fuser and area around the fuser assembly for any signs of debris or pieces of paper or media. Fuser page count between 400,000 and 499,999. Repair the redrive as necessary. • Check any...between 400,000 and 499,999. • If page is complete closed. • Check the fuser for any installed output options(s) that may be installed for any are found, replace the fuser assembly. 4061-xx0 User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes...
...service check" on page 2-92. Page is covering narrow media sensor during warm up . Check the fuser and area around the fuser assembly for any signs of debris or pieces of paper or media. Fuser page count between 400,000 and 499,999. Repair the redrive as necessary. • Check any...between 400,000 and 499,999. • If page is complete closed. • Check the fuser for any installed output options(s) that may be installed for any are found, replace the fuser assembly. 4061-xx0 User attendance messages-paper jams and paper handling errors (2xx.xx) Error code Sub codes...