User's Guide
Page 8
... downloaded fonts. Ease of use A variety of memory, expandable to 68MB to 10 pages per minute for printing flexibility: 75 PCL scalable fonts (45 LaserJet-compatible scalable fonts plus 30 additional PCL scalable fonts), 75 PostScript scalable fonts (39 Optra-compatible scalable fonts plus 36 PostScript scalable fonts), FontVision™ font manager utility with your operator panel status • view printer error messages • use online Help vii You can also install an optional flash memory card to conserve toner...
... downloaded fonts. Ease of use A variety of memory, expandable to 68MB to 10 pages per minute for printing flexibility: 75 PCL scalable fonts (45 LaserJet-compatible scalable fonts plus 30 additional PCL scalable fonts), 75 PostScript scalable fonts (39 Optra-compatible scalable fonts plus 36 PostScript scalable fonts), FontVision™ font manager utility with your operator panel status • view printer error messages • use online Help vii You can also install an optional flash memory card to conserve toner...
User's Guide
Page 9
...6 Paper guides Adjust the width of the paper in the manual sheet feeder. 7 Indicator lights Check the status of paper/other media). 2 Paper support Stack media in the automatic paper feeder. 3 Paper guides Adjust the width of the paper in the automatic paper feeder. 4 Manual sheet feeder Load a single sheet of your printer. Use the front exit when printing on card stock. To minimize curl, use when printing labels, envelopes and transparencies. viii For information, see Printer status information. 8 Paper output bin Stack printed documents, face down. 9 Front output door Feed...
...6 Paper guides Adjust the width of the paper in the manual sheet feeder. 7 Indicator lights Check the status of paper/other media). 2 Paper support Stack media in the automatic paper feeder. 3 Paper guides Adjust the width of the paper in the automatic paper feeder. 4 Manual sheet feeder Load a single sheet of your printer. Use the front exit when printing on card stock. To minimize curl, use when printing labels, envelopes and transparencies. viii For information, see Printer status information. 8 Paper output bin Stack printed documents, face down. 9 Front output door Feed...
User's Guide
Page 11
... the Troubleshooting chapter. Use MarkVision or your printer, go to change printer settings such as restarting the printer, printing data or displaying an error code. To set up your software application driver to the next chapter. x Indicator lights The operator panel has 6 lights and 1 button. Press and hold Press Button for 3 seconds only when you want to reset the printer to the user defaults, all print job data is lost. When resetting the printer to the user defaults. Different light sequences provide status...
... the Troubleshooting chapter. Use MarkVision or your printer, go to change printer settings such as restarting the printer, printing data or displaying an error code. To set up your software application driver to the next chapter. x Indicator lights The operator panel has 6 lights and 1 button. Press and hold Press Button for 3 seconds only when you want to reset the printer to the user defaults, all print job data is lost. When resetting the printer to the user defaults. Different light sequences provide status...
User's Guide
Page 22
... new desktop printer icon. A dark line appears around the printer in the name of the printer dialog box show the Optra E312 printer icon. 15 In the PostScript Printer Description (PPD) File box, click Auto Setup. Wait for you to name the printer. 17 Type in the printer icon to do: • Re-install the printer PPD from the CD. Troubleshooting Tips Problem: Auto Setup fails in the Printing menu and select Set Default Printer...
... new desktop printer icon. A dark line appears around the printer in the name of the printer dialog box show the Optra E312 printer icon. 15 In the PostScript Printer Description (PPD) File box, click Auto Setup. Wait for you to name the printer. 17 Type in the printer icon to do: • Re-install the printer PPD from the CD. Troubleshooting Tips Problem: Auto Setup fails in the Printing menu and select Set Default Printer...
User's Guide
Page 41
... hazardous emissions. 28 Chapter 3: Paper handling When printing on envelopes: • Try a sample of the envelopes. are damaged in any envelopes you are stuck together - For best performance and fewer paper jams, do not use metal clasps, string ties or metal folding bars - Load envelopes in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of any way -
... hazardous emissions. 28 Chapter 3: Paper handling When printing on envelopes: • Try a sample of the envelopes. are damaged in any envelopes you are stuck together - For best performance and fewer paper jams, do not use metal clasps, string ties or metal folding bars - Load envelopes in the center of the manual feeder or automatic paper feeder and slide the paper guides snugly against the sides of any way -
User's Guide
Page 42
... card stock, feed 1 card at a time from the manual feeder, or you can feed labels one at a time in the manual paper feeder. Card stock For occasional printing on labels: • Test the print quality before buying large quantities of labels. • Use labels with a maximum weight of 163 g/m2 and a minimum size of the envelopes. Use card stock with a pressure of 200°C (392°F) without releasing hazardous emissions. Paper types and sizes 29 • Load envelopes vertically, flap side...
... card stock, feed 1 card at a time from the manual feeder, or you can feed labels one at a time in the manual paper feeder. Card stock For occasional printing on labels: • Test the print quality before buying large quantities of labels. • Use labels with a maximum weight of 163 g/m2 and a minimum size of the envelopes. Use card stock with a pressure of 200°C (392°F) without releasing hazardous emissions. Paper types and sizes 29 • Load envelopes vertically, flap side...
User's Guide
Page 46
... manual feeder. Manual sheet feeder 1 Extend the paper support on the paper output bin or open the front output door to feed paper or special media, one sheet at a time from you and pointing down • envelopes, insert one envelope vertically, flap side down so the stamp area is in the top left corner • card stock, insert one card vertically 3 Slide the paper guides flush against the edges of the printer. If you will get a load manual paper/ envelope message. Loading paper...
... manual feeder. Manual sheet feeder 1 Extend the paper support on the paper output bin or open the front output door to feed paper or special media, one sheet at a time from you and pointing down • envelopes, insert one envelope vertically, flap side down so the stamp area is in the top left corner • card stock, insert one card vertically 3 Slide the paper guides flush against the edges of the printer. If you will get a load manual paper/ envelope message. Loading paper...
User's Guide
Page 47
... to resume printing. If the paper jam occurs inside the printer: 1 Remove the paper from the output bin. 2 Turn the printer off, then on. If the paper has just started to feed from the paper feeder when the jam occurs: 1 Pull the paper straight up out of the paper feeder. 2 Open and close the printer cover to light may damage the print cartridge. Clearing paper jams If you get a paper jam, the Paper Jam indicator light prompts you remove the cartridge from the printer, cover it...
... to resume printing. If the paper jam occurs inside the printer: 1 Remove the paper from the output bin. 2 Turn the printer off, then on. If the paper has just started to feed from the paper feeder when the jam occurs: 1 Pull the paper straight up out of the paper feeder. 2 Open and close the printer cover to light may damage the print cartridge. Clearing paper jams If you get a paper jam, the Paper Jam indicator light prompts you remove the cartridge from the printer, cover it...
User's Guide
Page 51
... software application. - Print quality problems Toner smears or rubs off -line. If you are using the correct printer driver. • Select Hex Trace Mode from your point of the printer. • Print a test page (do : Printer has missing or damaged parts. • Inside the U.S., call the Lexmark service number listed on the page. • Run Engine Clean Cycle to remove any toner that may have enough memory to determine if the problem is . • Restore factory defaults (Reset user defaults). paper jam has been cleared...
... software application. - Print quality problems Toner smears or rubs off -line. If you are using the correct printer driver. • Select Hex Trace Mode from your point of the printer. • Print a test page (do : Printer has missing or damaged parts. • Inside the U.S., call the Lexmark service number listed on the page. • Run Engine Clean Cycle to remove any toner that may have enough memory to determine if the problem is . • Restore factory defaults (Reset user defaults). paper jam has been cleared...
User's Guide
Page 72
... Enter Hex Trace setting is selected, the Paper Jam light is on , indicating the top cover is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press 3 times to scroll down to Enter Hex Trace. Enter Hex Trace mode When unexpected characters print or characters are missing, use Hex Trace to help you what information your printer is printed out in hexadecimal...
... Enter Hex Trace setting is selected, the Paper Jam light is on , indicating the top cover is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button press 3 times to scroll down to Enter Hex Trace. Enter Hex Trace mode When unexpected characters print or characters are missing, use Hex Trace to help you what information your printer is printed out in hexadecimal...
User's Guide
Page 81
... Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is blinking. 7 Do a long button press to Enter Configuration Mode. When the printer is on solid. When the Enter Configuration Mode setting is selected, the operator panel Load Paper light is on solid, the Error light is blinking and the Press Button light is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button...
... Menu: 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 When the Error light comes on, indicating the top cover is blinking. 7 Do a long button press to Enter Configuration Mode. When the printer is on solid. When the Enter Configuration Mode setting is selected, the operator panel Load Paper light is on solid, the Error light is blinking and the Press Button light is open, do a double button press. 5 When the Error light and Press Button light blink, close the cover. 6 Do a double button...
User's Guide
Page 105
... product. The replacement may be a new or repaired item. Before you present this product for loss of, or damage to, a product in transit to the designated location. You are responsible for warranty service, remove all programs, data, and removable storage media. Free remote technical support is defaced, altered, in need of a repair not included in your area, please contact Lexmark at 1-800-LEXMARK (1-800...
... product. The replacement may be a new or repaired item. Before you present this product for loss of, or damage to, a product in transit to the designated location. You are responsible for warranty service, remove all programs, data, and removable storage media. Free remote technical support is defaced, altered, in need of a repair not included in your area, please contact Lexmark at 1-800-LEXMARK (1-800...
User's Guide
Page 110
... printer in each file where the overlay is the standard output bin, on the printer that can be printed in which provides the low-level functions needed to change printer settings and display printer status. R Ready. State of data between the computer and the printer. Any materials you configure multiple printers from a single setup file. Background text or graphics intended to recycle toner cartridges and print units. parallel interface. print cartridge. The replaceable unit inside the printer that translates the language of a software...
... printer in each file where the overlay is the standard output bin, on the printer that can be printed in which provides the low-level functions needed to change printer settings and display printer status. R Ready. State of data between the computer and the printer. Any materials you configure multiple printers from a single setup file. Background text or graphics intended to recycle toner cartridges and print units. parallel interface. print cartridge. The replaceable unit inside the printer that translates the language of a software...
User's Guide
Page 111
... screen display and printing. They print exactly as they appear on your computer used to the initial power-on the state of printer options. Clears the printer buffer and all temporary settings, and returns to perform a specific task, such as outlines so it is chosen. S scalable font. user default. The printer's main circuit board. X-4 Glossary status message. reset. setup utility. standard protocol. system board. The material that indicates the printer needs service. service message. A printer message...
... screen display and printing. They print exactly as they appear on your computer used to the initial power-on the state of printer options. Clears the printer buffer and all temporary settings, and returns to perform a specific task, such as outlines so it is chosen. S scalable font. user default. The printer's main circuit board. X-4 Glossary status message. reset. setup utility. standard protocol. system board. The material that indicates the printer needs service. service message. A printer message...
User's Guide
Page 113
H Host Interface Error 55 I indicator lights Busy 41 Flash Memory Full 47 Flushing 44 Load Paper 46 Paper Jam 45 Ready 40 Resetting 43 Service Error 56 Top Cover Open 47 Waiting 42 installing 18 flash memory card option 18 print cartridge 2 printer drivers 21 printer memory card option 17 Insufficient Defrag Memory 54 J jams 34 L label types 29 language, changing operator panel display 13 laser notices 88 lights. See indictator lights Load Paper light 46 loading card stock 29, 33 loading envelopes 31, 33 loading labels 29 loading paper 33 A4 31 X-6 Index A5 31 B5 31 executive 31...
H Host Interface Error 55 I indicator lights Busy 41 Flash Memory Full 47 Flushing 44 Load Paper 46 Paper Jam 45 Ready 40 Resetting 43 Service Error 56 Top Cover Open 47 Waiting 42 installing 18 flash memory card option 18 print cartridge 2 printer drivers 21 printer memory card option 17 Insufficient Defrag Memory 54 J jams 34 L label types 29 language, changing operator panel display 13 laser notices 88 lights. See indictator lights Load Paper light 46 loading card stock 29, 33 loading envelopes 31, 33 loading labels 29 loading paper 33 A4 31 X-6 Index A5 31 B5 31 executive 31...
User's Guide
Page 114
power cord, connecting 13 PPDS Activated 71 PPDS font error 52 print cartridge installing 2 maintaining 63 problems 4, 64 print quality 1200 Image Quality vii toner saver vii printer attendance information 45 features viii, 65 service information 56 status information 40 unpacking 1 printer drivers, installing 21 printer lights Busy 41 Flushing 44 Load Paper 46 Paper Jam 45 Ready 40 Resetting 43 Service Error 56 Waiting 42 printer memory card option, installing 17 printing a test page 12 R Ready light 40 removing the system board shield 14 reset user defaults 56 Resetting light 43 Resolution ...
power cord, connecting 13 PPDS Activated 71 PPDS font error 52 print cartridge installing 2 maintaining 63 problems 4, 64 print quality 1200 Image Quality vii toner saver vii printer attendance information 45 features viii, 65 service information 56 status information 40 unpacking 1 printer drivers, installing 21 printer lights Busy 41 Flushing 44 Load Paper 46 Paper Jam 45 Ready 40 Resetting 43 Service Error 56 Waiting 42 printer memory card option, installing 17 printing a test page 12 R Ready light 40 removing the system board shield 14 reset user defaults 56 Resetting light 43 Resolution ...
Service Manual
Page 22
... SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit High Voltage Power Supply Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Low Voltage Power Supply Masked Read Only Memory Nonvolatile Random Access Memory Original Equipment Manufacturer Photoconductor Power-On Self Test Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating...
... SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable Read-Only Memory Electrostatic Discharge Field Replaceable Unit High Voltage Power Supply Light Amplification by Stimulated Emission of Radiation Liquid Crystal Display Light-Emitting Diode Low Voltage Power Supply Masked Read Only Memory Nonvolatile Random Access Memory Original Equipment Manufacturer Photoconductor Power-On Self Test Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating...
Service Manual
Page 23
... tests, such as troubleshooting paper feed problems, you have a service error code and does not complete POST, go to the machine. Use the service error code, user error message, symptom table, service checks, and diagnostic aids in a continuous pattern, indicating a service error, until the printer is on solid or blinking. Locate your machine completes POST without an error, and you need to actuate the top cover interlock switch with the covers opened or removed and power applied to the "Service Error Codes...
... tests, such as troubleshooting paper feed problems, you have a service error code and does not complete POST, go to the machine. Use the service error code, user error message, symptom table, service checks, and diagnostic aids in a continuous pattern, indicating a service error, until the printer is on solid or blinking. Locate your machine completes POST without an error, and you need to actuate the top cover interlock switch with the covers opened or removed and power applied to the "Service Error Codes...
Service Manual
Page 28
... error message is powered off. User Error Message Paper Jam Load Manual Paper/ Envelope Load Paper/Load Envelope Top Cover Open LED Status Paper Jam on solid Load Paper blinks and Press Button on solid Load Paper on solid and Press Button on solid Error on page 2-13. 2-6 Service Manual Close the top cover. Locate the printer's LED Status in the appropriate paper tray and push the operator panel button to resume printing one or two operator panel LEDs are on solid or blinking until the printer is still present, go to the"Paper Feed Service Check" on page...
... error message is powered off. User Error Message Paper Jam Load Manual Paper/ Envelope Load Paper/Load Envelope Top Cover Open LED Status Paper Jam on solid Load Paper blinks and Press Button on solid Load Paper on solid and Press Button on solid Error on page 2-13. 2-6 Service Manual Close the top cover. Locate the printer's LED Status in the appropriate paper tray and push the operator panel button to resume printing one or two operator panel LEDs are on solid or blinking until the printer is still present, go to the"Paper Feed Service Check" on page...
Service Manual
Page 50
... problem still exists, replace the engine/LVPS board on the model E310 or the engine board on the model E312. 2-28 Service Manual Print Quality Service Check Blank page FRU Action Models E310 & E312 Toner Cartridge Printhead Printhead Cable HVPS Engine/LVPS Board (Model E310) Engine Board (Model E312) Remove the toner cartridge and gently shake the assembly to a worn transfer roller. 4044-XXX Paper "trees", wrinkles, stacks poorly or curls FRU Models E310 & E312 Transfer Roller...
... problem still exists, replace the engine/LVPS board on the model E310 or the engine board on the model E312. 2-28 Service Manual Print Quality Service Check Blank page FRU Action Models E310 & E312 Toner Cartridge Printhead Printhead Cable HVPS Engine/LVPS Board (Model E310) Engine Board (Model E312) Remove the toner cartridge and gently shake the assembly to a worn transfer roller. 4044-XXX Paper "trees", wrinkles, stacks poorly or curls FRU Models E310 & E312 Transfer Roller...