User's Guide
Page 14
... removed the sealing tape from the print cartridge. • Replace the print cartridge. • The print cartridge may be out of your printer's functions. 4 Chapter 1: The basics Connecting the printer to your computer To print from software loaded on your computer, your computer with either a parallel interface cable or a USB cable. Using... are not printing and the Error light is installed. Replace the cartridge. • The print cartridge may not be able to be defective. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use all of toner.
... removed the sealing tape from the print cartridge. • Replace the print cartridge. • The print cartridge may be out of your printer's functions. 4 Chapter 1: The basics Connecting the printer to your computer To print from software loaded on your computer, your computer with either a parallel interface cable or a USB cable. Using... are not printing and the Error light is installed. Replace the cartridge. • The print cartridge may not be able to be defective. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft). If you use all of toner.
User's Guide
Page 37
... executive-size paper one at a time from you and pointing down , facing you occasionally print transparencies: • Use transparencies designed for laser printers. Load letterhead with a removable stripe so the stripe is away from the manual feeder or load up to 190°C (374°...a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder. We recommend Lexmark Laser Printer Transparencies: for A4 size transparencies, part number 12A5010. Preprinted papers such as letterhead must be able to withstand temperatures up to 150 sheets in the automatic...
... executive-size paper one at a time from you and pointing down , facing you occasionally print transparencies: • Use transparencies designed for laser printers. Load letterhead with a removable stripe so the stripe is away from the manual feeder or load up to 190°C (374°...a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder. We recommend Lexmark Laser Printer Transparencies: for A4 size transparencies, part number 12A5010. Preprinted papers such as letterhead must be able to withstand temperatures up to 150 sheets in the automatic...
User's Guide
Page 47
...requires cleaning or replacement by a service technician. Toner smudges appear on page 24). • Use MarkVision to remove any toner that may have a printer part that may have accumulated (see "Engine clean cycle" on page 56). • Make sure you removed the sealing tape from side-to-side ... Custom Type setting for assistance. You may affect how well toner adheres to the following tables. If you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather conditions may have ...
...requires cleaning or replacement by a service technician. Toner smudges appear on page 24). • Use MarkVision to remove any toner that may have a printer part that may have accumulated (see "Engine clean cycle" on page 56). • Make sure you removed the sealing tape from side-to-side ... Custom Type setting for assistance. You may affect how well toner adheres to the following tables. If you cannot fix the problem, contact your printer driver. • Remove the print cartridge, shake it from the print cartridge. • Hot/humid or cold/dry weather conditions may have ...
User's Guide
Page 48
...print or characters are missing. • Make sure you are blinking.) memory (see "Installing a printer memory card" on your printer registration card. • Outside the U.S., contact your Lexmark printer driver. • Try a different kind of purchase. Printing problems Problem: What to do a brief... the number listed on page 16). While in your Lexmark printer driver. • Try a different kind of the printer. • Print a test page (do : Printer has missing or damaged parts. • Inside the U.S., call the Lexmark service number listed on page 55). Faint images or ...
...print or characters are missing. • Make sure you are blinking.) memory (see "Installing a printer memory card" on your printer registration card. • Outside the U.S., contact your Lexmark printer driver. • Try a different kind of purchase. Printing problems Problem: What to do a brief... the number listed on page 16). While in your Lexmark printer driver. • Try a different kind of the printer. • Print a test page (do : Printer has missing or damaged parts. • Inside the U.S., call the Lexmark service number listed on page 55). Faint images or ...
User's Guide
Page 97
...9296. This feature will not occur in this equipment. As an Energy Star Partner, Lexmark International, Inc. has determined that may cause undesired operation. The FCC Class B limits...this product meets the Energy Star guidelines for a Class B digital device, pursuant to Part 15 of energy-efficient products and to 50 percent. Unauthorized changes or modifications could ... dBa Without a network adapter installed Federal Communications Commission (FCC) compliance information statement The Optra E laser printer, type 855, has been tested and found to comply with ISO 7779 and reported in...
...9296. This feature will not occur in this equipment. As an Energy Star Partner, Lexmark International, Inc. has determined that may cause undesired operation. The FCC Class B limits...this product meets the Energy Star guidelines for a Class B digital device, pursuant to Part 15 of energy-efficient products and to 50 percent. Unauthorized changes or modifications could ... dBa Without a network adapter installed Federal Communications Commission (FCC) compliance information statement The Optra E laser printer, type 855, has been tested and found to comply with ISO 7779 and reported in...
User's Guide
Page 98
.../EEC and 73/23/EEC on electromagnetic interference for a Class B computing device, use within certain voltage limits. The printer contains internally a Class IIIb (3b) laser that is certified as Lexmark part number 1329605. Laserprodukte der Klasse I laser products are designed so there is certified in conformity with the requirements of the Directive has been signed...
.../EEC and 73/23/EEC on electromagnetic interference for a Class B computing device, use within certain voltage limits. The printer contains internally a Class IIIb (3b) laser that is certified as Lexmark part number 1329605. Laserprodukte der Klasse I laser products are designed so there is certified in conformity with the requirements of the Directive has been signed...
User's Guide
Page 102
...information flowing from a diskette or other device to isolate printing problems by showing you can install in . download. F factory default. Printer setting defined when the printer is explicitly specified. G g/m². Grams per inch. H hex trace. L landscape orientation. To defrag flash memory, the unused ... memory you , in which the print runs along the long edge of the memory, creating additional space. The part of the printer that uses heat and pressure to make up unused space. Printed page orientation in a hexadecimal and character representation of...
...information flowing from a diskette or other device to isolate printing problems by showing you can install in . download. F factory default. Printer setting defined when the printer is explicitly specified. G g/m². Grams per inch. H hex trace. L landscape orientation. To defrag flash memory, the unused ... memory you , in which the print runs along the long edge of the memory, creating additional space. The part of the printer that uses heat and pressure to make up unused space. Printed page orientation in a hexadecimal and character representation of...
User's Guide
Page 109
... or point of purchase. Yes ❒ No ❒ 4. Publications are not stocked at the location to which this publication, with the understanding that Lexmark may use ? Optra E310 User's Guide Part Number 1/99 Reader's Comment Form You may use this form to communicate your comments about supplies, service, applications, and so on will slow...
... or point of purchase. Yes ❒ No ❒ 4. Publications are not stocked at the location to which this publication, with the understanding that Lexmark may use ? Optra E310 User's Guide Part Number 1/99 Reader's Comment Form You may use this form to communicate your comments about supplies, service, applications, and so on will slow...
Service Manual
Page 3
4044-XXX Table of Contents Notices and Safety Information v Laser Notice v Safety Information xv General Information 1-1 Options 1-1 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Error Message Table 2-6 Power-On Self Test (POST 2-9 Symptom Tables 2-10 ... 3-1 Print Quality Test 3-2 User Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling ESD-Sensitive...
4044-XXX Table of Contents Notices and Safety Information v Laser Notice v Safety Information xv General Information 1-1 Options 1-1 Diagnostic Information 2-1 Start 2-1 Service Error Codes 2-2 User Error Message Table 2-6 Power-On Self Test (POST 2-9 Symptom Tables 2-10 ... 3-1 Print Quality Test 3-2 User Mode Print Test 3-3 Configuration Mode 3-3 Hex Trace 3-11 Restoring Factory Defaults 3-12 Engine Clean Cycle 3-13 Toggle Demo/Normal Mode 3-14 Printer Operation 3-14 Paper Path 3-15 Repair Information 4-1 Handling ESD-Sensitive...
Service Manual
Page 4
... Assembly 4-20 Transfer Roll 4-21 Connector Locations 5-1 Controller Board (model E310/E312 5-1 Engine/LVPS Board (model E310 5-4 Engine Board (model E312 5-9 LVPS (model E312 5-14 High Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1 Assembly 1: Covers 6-2 Assembly 2: Frame 6-6 Assembly 3: Fuser 6-10 Assembly 4: Main...
... Assembly 4-20 Transfer Roll 4-21 Connector Locations 5-1 Controller Board (model E310/E312 5-1 Engine/LVPS Board (model E310 5-4 Engine Board (model E312 5-9 LVPS (model E312 5-14 High Voltage Power Supply (model E310 5-16 High Voltage Power Supply (model E312 5-18 Interconnect Board (model E310 5-21 Parts Catalog 6-1 Assembly 1: Covers 6-2 Assembly 2: Frame 6-6 Assembly 3: Fuser 6-10 Assembly 4: Main...
Service Manual
Page 15
...4044-XXX Korean Laser Notice Safety Information • This product is not intended to meet strict global safety standards with the use of specific Lexmark components. Professional service personnel should understand this product has been prepared for this and take necessary precautions. xv Lexmark is not responsible... for the use by a professional service person and is designed, tested and approved to be used by others. • There may not always be obvious. The safety features of some parts may be an increased risk...
...4044-XXX Korean Laser Notice Safety Information • This product is not intended to meet strict global safety standards with the use of specific Lexmark components. Professional service personnel should understand this product has been prepared for this and take necessary precautions. xv Lexmark is not responsible... for the use by a professional service person and is designed, tested and approved to be used by others. • There may not always be obvious. The safety features of some parts may be an increased risk...
Service Manual
Page 22
4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable ... Nonvolatile Random Access Memory Original Equipment Manufacturer Photoconductor Power-On Self Test Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
4044-XXX Acronyms CSU DRAM EP EPROM ESD FRU HVPS LASER LCD LED LVPS MROM NVRAM OEM PC POST ROM SIMM SRAM UPR USB V ac V dc Customer Setup Dynamic Random Access Memory Electrophotographic Process Erasable, Programmable ... Nonvolatile Random Access Memory Original Equipment Manufacturer Photoconductor Power-On Self Test Read Only Memory Single In-Line Memory Module Static Random Access Memory Used Parts Return Universal Serial Bus Volts alternating current Volts direct current 1-2 Service Manual
Service Manual
Page 32
..."Operator Panel Service Check" on page 2-21. Go to the "Dead Machine Service Check" on page 2-21. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the "Hot Fuser Service Check...
..."Operator Panel Service Check" on page 2-21. Go to the "Dead Machine Service Check" on page 2-21. Base Printer Symptom Table Symptom Dead Machine (no power) Fan noisy or not working Fuser parts melted Fuser lamp doesn't light Toner not fused to the paper Action Go to the "Hot Fuser Service Check...
Service Manual
Page 75
... wrist strap on the machine, and do not put it into the machine. • Make the least-possible movements with ESD-sensitive parts when cold- weather heating is used because low humidity increases static electricity. Repair Information 4-1 They increase the risk of static electricity from ... tables are electrical grounds. 4044-XXX 4. Repair Information CAUTION: Read the following before removing logic boards: • Keep the ESD-sensitive part in its pins. Connect the wrist band to prevent an increase of damage because they make a discharge path from your body to the ...
... wrist strap on the machine, and do not put it into the machine. • Make the least-possible movements with ESD-sensitive parts when cold- weather heating is used because low humidity increases static electricity. Repair Information 4-1 They increase the risk of static electricity from ... tables are electrical grounds. 4044-XXX 4. Repair Information CAUTION: Read the following before removing logic boards: • Keep the ESD-sensitive part in its pins. Connect the wrist band to prevent an increase of damage because they make a discharge path from your body to the ...
Service Manual
Page 121
... the assemblies are shown on the same list. The indenture indicates the relationship of a part to one or the other of dots located before the parts description. 4044-XXX 6. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of a one index...; NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • INDENTURE: The indenture is marked by one -dot subassembly...
... the assemblies are shown on the same list. The indenture indicates the relationship of a part to one or the other of dots located before the parts description. 4044-XXX 6. Parts Catalog How To Use This Parts Catalog • SIMILAR ASSEMBLIES: If two assemblies contain a majority of a one index...; NS: (Not Shown) in the Asm-Index column indicates that the part is procurable but is not pictured in the illustration. • PP: (Parts Packet) in the parts description column indicates the part is contained in a parts packet. • INDENTURE: The indenture is marked by one -dot subassembly...
Service Manual
Page 127
4044-XXX AsmIndex 2-1 2-2 2-2 2-3 2-4 2-5 2-5 2-6 2-6 2-7 2-8 2-9 2-10 2-11 2-11 2-12 2-12 2-13 2-14 2-14 Part Number 12G0099 12G0046 12G1879 12G0125 12G1882 12G0047 12G1929 12G0128 12G0059 12G0155 12G0154 12G0152 12G1883 12G0060 12G1881 12G0153 12G0045 12G1878 Units 1 1 1 6 13 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 Description Cable Asm, Printhead to HVPS Printhead Assembly E310 Printhead Assembly E312 Screw, Type 2 PP 12G0101 Screw, Type 3 PP 12G0101...
4044-XXX AsmIndex 2-1 2-2 2-2 2-3 2-4 2-5 2-5 2-6 2-6 2-7 2-8 2-9 2-10 2-11 2-11 2-12 2-12 2-13 2-14 2-14 Part Number 12G0099 12G0046 12G1879 12G0125 12G1882 12G0047 12G1929 12G0128 12G0059 12G0155 12G0154 12G0152 12G1883 12G0060 12G1881 12G0153 12G0045 12G1878 Units 1 1 1 6 13 1 1 1 1 1 2 1 1 1 1 1 1 1 1 1 Description Cable Asm, Printhead to HVPS Printhead Assembly E310 Printhead Assembly E312 Screw, Type 2 PP 12G0101 Screw, Type 3 PP 12G0101...
Service Manual
Page 129
... 2-18 2-19 2-20 2-20 2-21 2-22 2-23 2-23 2-24 2-25 2-25 2-26 2-27 2-28 2-29 2-30 2-30 2-31 2-31 2-32 2-33 2-34 Part Number 12G0048 12G0057 12G1887 12G0049 12G0119 12G1931 12G0127 12G0120 12G1932 12G0106 12G0050 12G1884 12G0113 12G0051 12G1885 12G0109 12G0052 12G0061 12G0053 12G0107 12G1888 12G0056 12G1930 12G0130... Friction Right E312 Foot, Rubber Screw, Type 3 PP 12G0101 Sensor Asm, Input Paper Feed/Size E310 Sensor Asm, Input Paper Feed/Size E312 Cable Asm, Fuser Lamp Flag, Paper Exit Sensor E310 Flag, Paper Exit Sensor E312 Guide, HV Contact Contact Asm, HV-Transfer Roller Cover, Fuser Lamp...
... 2-18 2-19 2-20 2-20 2-21 2-22 2-23 2-23 2-24 2-25 2-25 2-26 2-27 2-28 2-29 2-30 2-30 2-31 2-31 2-32 2-33 2-34 Part Number 12G0048 12G0057 12G1887 12G0049 12G0119 12G1931 12G0127 12G0120 12G1932 12G0106 12G0050 12G1884 12G0113 12G0051 12G1885 12G0109 12G0052 12G0061 12G0053 12G0107 12G1888 12G0056 12G1930 12G0130... Friction Right E312 Foot, Rubber Screw, Type 3 PP 12G0101 Sensor Asm, Input Paper Feed/Size E310 Sensor Asm, Input Paper Feed/Size E312 Cable Asm, Fuser Lamp Flag, Paper Exit Sensor E310 Flag, Paper Exit Sensor E312 Guide, HV Contact Contact Asm, HV-Transfer Roller Cover, Fuser Lamp...
Service Manual
Page 133
4044-XXX AsmIndex 3-15 3-16 3-17 3-17 3-18 3-19 3-19 3-19 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 3-29 Part Number 12G0172 12G0156 12G0076 12G1892 12G1942 12G0078 12G1893 12G0124 12G1894 12G0082 12G0081 12G0080 12G0083 12G0084 12G0174 12G0086 12G0079 12G0077 12G3776 12G3777 Units 2 1 1 1 1 1 1 1 1 1 ...E310 Lamp, Fuser, 220 V ac E312 Plate, Hot Roll Ground Gear, Fuser Hot Roll Bearing, Right Hot Roll Bearing Asm, Backup Roll Roller Asm, Exit Paper Feed Bushing, Exit Paper Feed Roller Roller, Backup Hot Roll, Fuser Bearing, Left Hot Roll Frame, Fuser E310 Frame, Fuser E312 Parts...
4044-XXX AsmIndex 3-15 3-16 3-17 3-17 3-18 3-19 3-19 3-19 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 3-29 Part Number 12G0172 12G0156 12G0076 12G1892 12G1942 12G0078 12G1893 12G0124 12G1894 12G0082 12G0081 12G0080 12G0083 12G0084 12G0174 12G0086 12G0079 12G0077 12G3776 12G3777 Units 2 1 1 1 1 1 1 1 1 1 ...E310 Lamp, Fuser, 220 V ac E312 Plate, Hot Roll Ground Gear, Fuser Hot Roll Bearing, Right Hot Roll Bearing Asm, Backup Roll Roller Asm, Exit Paper Feed Bushing, Exit Paper Feed Roller Roller, Backup Hot Roll, Fuser Bearing, Left Hot Roll Frame, Fuser E310 Frame, Fuser E312 Parts...
Service Manual
Page 145
... Fuse, Power Supply-110 V ac Fuse, Power Supply-220 V ac Board Asm, Engine E312 Cable Asm, Engine to HVPS E312 Parts Catalog 6-25 4044-XXX AsmIndex 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-10 6-11 6-11 6-12 6-13 Part Number 12G1896 Units 1 12G1940 1 12G0108 1 14 12G1872 1 12G0114 1 12G1926 1 12G1941 1 12G1898 1 12G1899 1 12G0090 1 12G0092 1 12G1937 1 12G1927 1 Description Board Asm...
... Fuse, Power Supply-110 V ac Fuse, Power Supply-220 V ac Board Asm, Engine E312 Cable Asm, Engine to HVPS E312 Parts Catalog 6-25 4044-XXX AsmIndex 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-10 6-11 6-11 6-12 6-13 Part Number 12G1896 Units 1 12G1940 1 12G0108 1 14 12G1872 1 12G0114 1 12G1926 1 12G1941 1 12G1898 1 12G1899 1 12G0090 1 12G0092 1 12G1937 1 12G1927 1 Description Board Asm...
Service Manual
Page 149
... Controller Board Connectors 5-1 D Diagnostic Aids Configuration Mode 3-3 Engine Clean Cycle 3-13 Hex Trace 3-11 Paper Path 3-15 Printer Operation 3-14 Restoring Factory Defaults 3-12 Service Error Codes 2-2 Toggle Demo/Normal Mode 3-14 User Error Message Table 2-6... ESD-sensitive Parts 4-1 G General Information 1-1 H Handling ESD-sensitive Parts 4-1 Hex Trace 3-11 How To Use This Parts Catalog 6-1 HVPS Connectors 5-16, 5-18 I Interconnect Board Connectors 5-21 L Laser Notice v M Memory Test 3-1 O Options 1-1 P Paper Path 3-15 Parts Catalog 6-1 Covers 6-2 Electronics (model E310) 6-20 ...
... Controller Board Connectors 5-1 D Diagnostic Aids Configuration Mode 3-3 Engine Clean Cycle 3-13 Hex Trace 3-11 Paper Path 3-15 Printer Operation 3-14 Restoring Factory Defaults 3-12 Service Error Codes 2-2 Toggle Demo/Normal Mode 3-14 User Error Message Table 2-6... ESD-sensitive Parts 4-1 G General Information 1-1 H Handling ESD-sensitive Parts 4-1 Hex Trace 3-11 How To Use This Parts Catalog 6-1 HVPS Connectors 5-16, 5-18 I Interconnect Board Connectors 5-21 L Laser Notice v M Memory Test 3-1 O Options 1-1 P Paper Path 3-15 Parts Catalog 6-1 Covers 6-2 Electronics (model E310) 6-20 ...