User's Guide
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Chapter 9: Troubleshooting 115 General problems 116 Print quality problems 118 How to clean the printhead lens 122 Index 125 Contents 5
Chapter 9: Troubleshooting 115 General problems 116 Print quality problems 118 How to clean the printhead lens 122 Index 125 Contents 5
User's Guide
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... Ready mode and Hex Trace is waiting until a print timeout occurs, or until it receives additional data. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. What you...
... Ready mode and Hex Trace is waiting until a print timeout occurs, or until it receives additional data. What you can use Hex Trace to help troubleshoot printing problems. After resolving the problem, turn off the printer to exit Hex Trace. • Press and hold Cancel to reset the printer. What you...
User's Guide
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.... • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. * Factory default Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three pages print to change...
.... • Auto*-The printer processes print jobs from computers using either Windows or Macintosh operating systems. * Factory default Utilities menu Use the Utilities menu to troubleshoot printer problems. Setting Reset Factory Defaults Reset Photoconductor Counter Hex Trace Print Quality Test Pages * Factory default Use this setting, three pages print to change...
User's Guide
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9 Troubleshooting Section General problems Print quality problems • How to clean the printhead lens Page 116 118 122 Troubleshooting 115
9 Troubleshooting Section General problems Print quality problems • How to clean the printhead lens Page 116 118 122 Troubleshooting 115
User's Guide
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... Custom 6-Rough Env from the Paper Type menu. If you already installed the printer drivers and utilities, skip to close the Local Printer Setup Utility. Troubleshooting 116 Can I still print with your printer driver settings to save the changes you selected Envelope from the Paper Type menu. The printer seems to...
... Custom 6-Rough Env from the Paper Type menu. If you already installed the printer drivers and utilities, skip to close the Local Printer Setup Utility. Troubleshooting 116 Can I still print with your printer driver settings to save the changes you selected Envelope from the Paper Type menu. The printer seems to...
User's Guide
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... feeder with the already-printed side down, with the top of the printer when it is getting it to feed. The paper tray is extended. Troubleshooting 117 See Attaching the dust cover for information about attaching the dust cover. Extend the paper support on the paper tray when it always prints...
... feeder with the already-printed side down, with the top of the printer when it is getting it to feed. The paper tray is extended. Troubleshooting 117 See Attaching the dust cover for information about attaching the dust cover. Extend the paper support on the paper tray when it always prints...
User's Guide
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... the manual feeder. • Replace the toner cartridge. See "Using the Local Printer Setup Utility" on page 122.) 2 Replace the toner cartridge. 3 Replace the fuser*. Troubleshooting 118 Use the following in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer driver paper type setting matches...
... the manual feeder. • Replace the toner cartridge. See "Using the Local Printer Setup Utility" on page 122.) 2 Replace the toner cartridge. 3 Replace the fuser*. Troubleshooting 118 Use the following in the paper tray. • Avoid textured paper with rough finishes. • Make sure the printer driver paper type setting matches...
User's Guide
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... for service. • The Paper Texture setting is wrong for the type of paper or specialty media you are using the Local Printer Setup Utility. Troubleshooting 119 See "Using the Local Printer Setup Utility" on toner. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the...
... for service. • The Paper Texture setting is wrong for the type of paper or specialty media you are using the Local Printer Setup Utility. Troubleshooting 119 See "Using the Local Printer Setup Utility" on toner. • The toner cartridge is defective. • Select a different Toner Darkness† setting from the...
User's Guide
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.... * To replace the fuser, call a service technician. † This setting can be changed using . • Replace the toner cartridge. Set the Form Size to A4. Troubleshooting 120 Symptom Uneven print density ABCDE ABCDE ABCDE Ghost Images Cause Solution • The toner cartridge is defective. • Replace the toner cartridge. • The...
.... * To replace the fuser, call a service technician. † This setting can be changed using . • Replace the toner cartridge. Set the Form Size to A4. Troubleshooting 120 Symptom Uneven print density ABCDE ABCDE ABCDE Ghost Images Cause Solution • The toner cartridge is defective. • Replace the toner cartridge. • The...
User's Guide
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Troubleshooting 121 Solid black pages • The toner cartridge is defective. • Replace the toner cartridge. • Your printer requires servicing. • Call for more information. ...
Troubleshooting 121 Solid black pages • The toner cartridge is defective. • Replace the toner cartridge. • Your printer requires servicing. • Call for more information. ...
User's Guide
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How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover. Troubleshooting 122
How to clean the printhead lens You can solve some print quality problems by cleaning the printhead lens. 1 Turn the printer off. 2 Open the front cover by pressing the button on the left side of the printer and lowering the cover. Troubleshooting 122
User's Guide
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Place the print cartridge assembly on the print cartridge assembly. Extended light exposure can cause print quality problems. Troubleshooting 123 Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on the toner cartridge handle. Note: Do not press the button on a flat, clean surface. 3 Remove the print cartridge assembly out of time.
Place the print cartridge assembly on the print cartridge assembly. Extended light exposure can cause print quality problems. Troubleshooting 123 Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of the printer by pulling on the toner cartridge handle. Note: Do not press the button on a flat, clean surface. 3 Remove the print cartridge assembly out of time.
User's Guide
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..., lint-free cloth may result in as far as it will go. 7 Close the front cover. 8 Turn the printer on the guides of the printer. Troubleshooting 124 Printhead lens 5 Gently wipe the printhead lens with the green arrows on the tracks in the printer and pushing the print cartridge assembly in...
..., lint-free cloth may result in as far as it will go. 7 Close the front cover. 8 Turn the printer on the guides of the printer. Troubleshooting 124 Printhead lens 5 Gently wipe the printhead lens with the green arrows on the tracks in the printer and pushing the print cartridge assembly in...
User's Guide
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... toner cartridge changing 108 error 65 light sequences 107 ordering 105 recycling 111 toner level 106 Toner Low light 63 transparencies 16 tray extending 23 troubleshooting 115 print quality 118 U UNIX 93, 102 USB menu 87 Utilities menu 87 W Waiting light 59 watermarks 37 Windows 89, 96 T TCP/IP 95 test...
... toner cartridge changing 108 error 65 light sequences 107 ordering 105 recycling 111 toner level 106 Toner Low light 63 transparencies 16 tray extending 23 troubleshooting 115 print quality 118 U UNIX 93, 102 USB menu 87 Utilities menu 87 W Waiting light 59 watermarks 37 Windows 89, 96 T TCP/IP 95 test...