Troubleshooting Guide
Page 5
...photoconductor units. Replace the toner cartridge causing the streaks. Color Saver is defective. Toner cartridge is Replace the toner defective, empty, cartridge. Streaked horizontal lines Example Cause Solution A toner cartridge is defective or worn. 5 The media being used does not meet the printer ... Note: This solution applies to Windows users only. • Adjust the color quality settings in the trays is stiff, try before sending the job to print. photoconductor units. Print is too light Cause Solution Toner Darkness setting is too light, RGB...
...photoconductor units. Replace the toner cartridge causing the streaks. Color Saver is defective. Toner cartridge is Replace the toner defective, empty, cartridge. Streaked horizontal lines Example Cause Solution A toner cartridge is defective or worn. 5 The media being used does not meet the printer ... Note: This solution applies to Windows users only. • Adjust the color quality settings in the trays is stiff, try before sending the job to print. photoconductor units. Print is too light Cause Solution Toner Darkness setting is too light, RGB...
User's Guide
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... Warning appears, you set it , and make sure your fingers are not under the printer when you need to order a replacement waste toner box. Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving it safely. For installation information, see the documentation that came with the fuser. Use the...
... Warning appears, you set it , and make sure your fingers are not under the printer when you need to order a replacement waste toner box. Part number C53030X C53034X Part name Photoconductor Unit Photoconductor Unit, Multi-Pack Moving the printer Before moving it safely. For installation information, see the documentation that came with the fuser. Use the...
User's Guide
Page 89
...Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are dirty. Solution Replace the color cartridge causing the line. Streaked horizontal lines Example ABCDE ABCDE ABCDE Cause A toner cartridge is on the front (print side) of the page, replace the transfer belt. Replace the fuser. Replace the photoconductor units. Replace the photoconductor units. Photoconductors...the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective, empty, or worn. Solution Replace the ...
...Printer appears briefly, followed by a clock, and then Ready appears. Photoconductors are dirty. Solution Replace the color cartridge causing the line. Streaked horizontal lines Example ABCDE ABCDE ABCDE Cause A toner cartridge is on the front (print side) of the page, replace the transfer belt. Replace the fuser. Replace the photoconductor units. Replace the photoconductor units. Photoconductors...the toner cartridge(s) causing the line. 2 If the problem still occurs, replace the photoconductor unit. • If the problem is defective, empty, or worn. Solution Replace the ...
Menus and Messages Guide
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... the supply Cyan PC Unit counter for the supply item selected. OK 7 Security Max Invalid PIN Job Expiration Network/Ports TCP/IP IPv6 Wireless Standard Network Network Standard USB USB NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing...after a photoconductor unit is the same model, may result in the printer those cartridges were shipped with your printer will see only the status level Missing for the photoconductor unit just replaced Select the photoconductor unit, then select Yes or No: Magenta PC Unit Yellow PC Unit Black PC Unit •...
... the supply Cyan PC Unit counter for the supply item selected. OK 7 Security Max Invalid PIN Job Expiration Network/Ports TCP/IP IPv6 Wireless Standard Network Network Standard USB USB NetWare AppleTalk LexLink USB Direct Help Color Quality Print Quality Printing...after a photoconductor unit is the same model, may result in the printer those cartridges were shipped with your printer will see only the status level Missing for the photoconductor unit just replaced Select the photoconductor unit, then select Yes or No: Magenta PC Unit Yellow PC Unit Black PC Unit •...
Menus and Messages Guide
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.... Restoring Held Job(s) x/y • Wait for the message to clear. The serial port is being restored. Remove all color toner cartridges and photoconductor units. Remove paper from standard output bin Remove the paper from the printer. 2 Make sure the fuser, transfer belt, trays, and all supplies are deleted. Setup Required 1 Remove all packing materials...
.... Restoring Held Job(s) x/y • Wait for the message to clear. The serial port is being restored. Remove all color toner cartridges and photoconductor units. Remove paper from standard output bin Remove the paper from the printer. 2 Make sure the fuser, transfer belt, trays, and all supplies are deleted. Setup Required 1 Remove all packing materials...
Menus and Messages Guide
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... press to clear the message and continue printing. • Order the specified photoconductor (order black only or all four colors). When print quality diminishes, replace the cartridge using the instruction sheet packaged with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser. 88 Cartridge low If print is...
... press to clear the message and continue printing. • Order the specified photoconductor (order black only or all four colors). When print quality diminishes, replace the cartridge using the instruction sheet packaged with it. 84 PC Unit missing Insert the specified photoconductor. 87 Fuser missing Insert the fuser. 88 Cartridge low If print is...
Help Menu Pages
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... dark Cause Toner Darkness setting is too dark, RGB Brightness setting is too dark, or RGB Contrast setting is defective. Photoconductors may be defective. Avoid textured media with rough finishes. Replace the fuser. Replace the fuser. The media being used does...Paper the printer specifications. Replace the toner cartridge. Toner cartridge is too high. A toner cartridge is defective, empty, or worn. Note: This solution applies to print. the paper tray. Print quality guide Page 10 of media you are using. Replace the photoconductor units. Print irregularities...
... dark Cause Toner Darkness setting is too dark, RGB Brightness setting is too dark, or RGB Contrast setting is defective. Photoconductors may be defective. Avoid textured media with rough finishes. Replace the fuser. Replace the fuser. The media being used does...Paper the printer specifications. Replace the toner cartridge. Toner cartridge is too high. A toner cartridge is defective, empty, or worn. Note: This solution applies to print. the paper tray. Print quality guide Page 10 of media you are using. Replace the photoconductor units. Print irregularities...
Help Menu Pages
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... belt. Print quality guide Page 11 of media you are dirty. Replace the photoconductor units. Solution Replace the color cartridge causing the line. The media being used does not meet the printer Use only transparencies recommended by the printer specifications. Toner is defective. Color Saver is defective or worn. Toner cartridge is On. Replace the toner...
... belt. Print quality guide Page 11 of media you are dirty. Replace the photoconductor units. Solution Replace the color cartridge causing the line. The media being used does not meet the printer Use only transparencies recommended by the printer specifications. Toner is defective. Color Saver is defective or worn. Toner cartridge is On. Replace the toner...
Help Menu Pages
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... C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS Photoconductor Unit C53030X Photoconductor Unit, Multi-Pack C53034X Fuser (100V/50-60Hz) 40X3571 Fuser (120V/50-60Hz) [low voltage] 40X3569 Fuser (220-240V/50-60Hz) [high voltage] 40X3570 Transfer Belt 40X3572 Waste Toner Box C52025X For printer(s) C530, C532, C534 C530 C530 C530 C530 C530, C532...
... C5202MS Yellow Toner Cartridge C5202YS Black Toner Cartridge C5202KS Photoconductor Unit C53030X Photoconductor Unit, Multi-Pack C53034X Fuser (100V/50-60Hz) 40X3571 Fuser (120V/50-60Hz) [low voltage] 40X3569 Fuser (220-240V/50-60Hz) [high voltage] 40X3570 Transfer Belt 40X3572 Waste Toner Box C52025X For printer(s) C530, C532, C534 C530 C530 C530 C530 C530, C532...
Help Menu Pages
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Part number Part name C53030X Photoconductor Unit C53034X Photoconductor Unit, Multi-Pack Supplies guide Page 20 of 34 Ordering photoconductors When Black PC Unit Life Warning or Cyan PC Unit Life Warning, Magenta PC Unit Life Warning, or Yellow PC Unit Life Warning appears, you need to order replacement photoconductor(s).
Part number Part name C53030X Photoconductor Unit C53034X Photoconductor Unit, Multi-Pack Supplies guide Page 20 of 34 Ordering photoconductors When Black PC Unit Life Warning or Cyan PC Unit Life Warning, Magenta PC Unit Life Warning, or Yellow PC Unit Life Warning appears, you need to order replacement photoconductor(s).
Help Menu Pages
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Print defects guide Page 24 of 34 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that shows this defect. 35.7 mm (1.41 inches) 33.5 mm (1.32 inches) Change the fuser. 116.2 mm (4.58 inches) Change the photoconductor unit for the color that shows this defect. 72.4 mm (2.85 inches) 28.3 mm (1.11 inches) Change the toner cartridge for the color that best matches the defects on one of the vertical lines.
Print defects guide Page 24 of 34 Print defects guide Repeating defects measurements Match a set of repeating defects on a print job to the marks on the print job indicates which particular part is causing the defect. The line that shows this defect. 35.7 mm (1.41 inches) 33.5 mm (1.32 inches) Change the fuser. 116.2 mm (4.58 inches) Change the photoconductor unit for the color that shows this defect. 72.4 mm (2.85 inches) 28.3 mm (1.11 inches) Change the toner cartridge for the color that best matches the defects on one of the vertical lines.
Technical Reference
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...: insert coating roll Intervention required: insert print unit 40010 40010 30 Coating Roll Missing 30 XXXX1 Print Unit Missing FALSE FALSE Intervention required: insert hole punch box 40010 Insert Hole Punch Box FALSE Intervention required: insert photoconductor cartridge 40010 Insert PC Cartridge FALSE Intervention required: printer upper door open 40021 Cover Open or Close...
...: insert coating roll Intervention required: insert print unit 40010 40010 30 Coating Roll Missing 30 XXXX1 Print Unit Missing FALSE FALSE Intervention required: insert hole punch box 40010 Insert Hole Punch Box FALSE Intervention required: insert photoconductor cartridge 40010 Insert PC Cartridge FALSE Intervention required: printer upper door open 40021 Cover Open or Close...