Troubleshooting Guide
Page 1
...For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. For more information about installing a network printer, click View User's Guide and Documentation on the Lexmark Web site at www.lexmark.com. Confidential and other network device. Error... has occurred. • Print the job. (Only part of paper from the bin is secure. Printer has insufficient memory. Control panel display is empty. Turn the printer off and contact Customer Support. Make sure Ready or Power Saver appears on . output (exit) bin...
...For information regarding tested and approved USB flash memory devices, see the Lexmark Web site at www.lexmark.com. For more information about installing a network printer, click View User's Guide and Documentation on the Lexmark Web site at www.lexmark.com. Confidential and other network device. Error... has occurred. • Print the job. (Only part of paper from the bin is secure. Printer has insufficient memory. Control panel display is empty. Turn the printer off and contact Customer Support. Make sure Ready or Power Saver appears on . output (exit) bin...
Troubleshooting Guide
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... Paper Size and Paper Type are errors requiring printer intervention. Lexmark Status Messenger Utility This program is too complex. When a printer error occurs, a message appears on the Software and Documentation CD. Printer does not have enough Add printer memory or an optional memory. Job is not available with the printer software, the utility automatically launches when the software...
... Paper Size and Paper Type are errors requiring printer intervention. Lexmark Status Messenger Utility This program is too complex. When a printer error occurs, a message appears on the Software and Documentation CD. Printer does not have enough Add printer memory or an optional memory. Job is not available with the printer software, the utility automatically launches when the software...
Troubleshooting Guide
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...'s Guide and Documentation on the Lexmark Web site at www.lexmark.com. Hard disk with communication. • No objects are placed between the drawer and printer is secure. • Make sure the media is loaded correctly. For information about 10 seconds, and then turn the printer on the multipurpose feeder. Memory card Make sure the...
...'s Guide and Documentation on the Lexmark Web site at www.lexmark.com. Hard disk with communication. • No objects are placed between the drawer and printer is secure. • Make sure the media is loaded correctly. For information about 10 seconds, and then turn the printer on the multipurpose feeder. Memory card Make sure the...
User's Guide
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...than those described in hazardous radiation exposure. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn them off , and unplug the power cord before touching. This product uses a laser. You must understand the section in their marked plugin ports. Use the... handholds on the sides of the printer to avoid the possibility of specific Lexmark components. CAUTION: Do not set it down. therefore, it ...
...than those described in hazardous radiation exposure. CAUTION: If installing a flash memory or firmware card after setting up the printer, turn them off , and unplug the power cord before touching. This product uses a laser. You must understand the section in their marked plugin ports. Use the... handholds on the sides of the printer to avoid the possibility of specific Lexmark components. CAUTION: Do not set it down. therefore, it ...
User's Guide
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...-sheet drawer...14 Installing internal options...15 Available options ...15 Accessing the system board to install internal options 15 Installing a memory card ...18 Installing a flash memory or firmware card 21 Installing a printer hard disk...22 Installing an internal print server or port interface card 24 Reinstalling the system board access cover 25 Attaching...
...-sheet drawer...14 Installing internal options...15 Available options ...15 Accessing the system board to install internal options 15 Installing a memory card ...18 Installing a flash memory or firmware card 21 Installing a printer hard disk...22 Installing an internal print server or port interface card 24 Reinstalling the system board access cover 25 Attaching...
User's Guide
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... confidential and other held jobs 45 Holding jobs in the printer...45 Printing confidential and other held jobs from Windows 46 Printing confidential and other held jobs from Macintosh 46 Printing from a USB flash memory device 47 Printing a menu settings page...48 Printing a ... manually from a Macintosh computer 50 Printing only black text and graphics 50 Configuring the printer for black-only printing 51 Removing the color supplies ...51 Configuring the printer for color printing and replacing the color supplies 54 Canceling a print job...55 Canceling a print job from the control panel...
... confidential and other held jobs 45 Holding jobs in the printer...45 Printing confidential and other held jobs from Windows 46 Printing confidential and other held jobs from Macintosh 46 Printing from a USB flash memory device 47 Printing a menu settings page...48 Printing a ... manually from a Macintosh computer 50 Printing only black text and graphics 50 Configuring the printer for black-only printing 51 Removing the color supplies ...51 Configuring the printer for color printing and replacing the color supplies 54 Canceling a print job...55 Canceling a print job from the control panel...
User's Guide
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Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ...82 Control panel display is blank or displays only diamonds 82 Error message about ... Memory card...86 USB/parallel interface card...86 Solving paper feed problems...86 Paper frequently jams...86 Paper jam message remains after jam is cleared 87 Page that jammed does not reprint after you clear the jam 87 Solving print quality problems...87 Isolating print quality problems ...87 Repeating defects...88 Color...
Troubleshooting...82 Checking an unresponsive printer...82 Solving printing problems...82 Multiple-language PDFs do not print ...82 Control panel display is blank or displays only diamonds 82 Error message about ... Memory card...86 USB/parallel interface card...86 Solving paper feed problems...86 Paper frequently jams...86 Paper jam message remains after jam is cleared 87 Page that jammed does not reprint after you clear the jam 87 Solving print quality problems...87 Isolating print quality problems ...87 Repeating defects...88 Color...
User's Guide
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..., and unplug the power cord before continuing. you have any cables going to access the system board. Available options Memory cards • Printer memory • Flash memory • Fonts Firmware cards • Bar Code • PrintCryption™ Note: Use a #2 Phillips screwdriver to install the available... the system board to install internal options Remove the system board cover to the printer. Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn them to locate a card for removal. You can also use them...
..., and unplug the power cord before continuing. you have any cables going to access the system board. Available options Memory cards • Printer memory • Flash memory • Fonts Firmware cards • Bar Code • PrintCryption™ Note: Use a #2 Phillips screwdriver to install the available... the system board to install internal options Remove the system board cover to the printer. Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn them to locate a card for removal. You can also use them...
User's Guide
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3 Pull the metal plate forward to remove it. 4 Use the illustration to locate the connector for the card being installed. 1 4 2 3 1 Memory card connector 2 Internal print server connector 3 Hard disk connector 4 Firmware and flash memory card connectors Installing options 17
3 Pull the metal plate forward to remove it. 4 Use the illustration to locate the connector for the card being installed. 1 4 2 3 1 Memory card connector 2 Internal print server connector 3 Hard disk connector 4 Firmware and flash memory card connectors Installing options 17
User's Guide
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... with the ridges on the connector completely. 3 Unpack the memory card. Installing a memory card The system board has one connector for an optional memory card. Installing options 18 Warning: System board electrical components are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before touching any system board...
... with the ridges on the connector completely. 3 Unpack the memory card. Installing a memory card The system board has one connector for an optional memory card. Installing options 18 Warning: System board electrical components are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord before touching any system board...
User's Guide
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Installing options 19 Make sure each latch fits over the notch located on either side of the memory card. 2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place.
Installing options 19 Make sure each latch fits over the notch located on either side of the memory card. 2 1 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place.
User's Guide
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a Click Start Settings Printers. e Increase the printer memory to recognize the memory card. Installing options 20 b Double-click the printer icon. d Click the Install Options tab. f Click OK. 2 1 1 Notch 2 Latch 6 Reinstall the system board access cover. 7 Set the printer software to the appropriate number. c Click File Properties.
a Click Start Settings Printers. e Increase the printer memory to recognize the memory card. Installing options 20 b Double-click the printer icon. d Click the Install Options tab. f Click OK. 2 1 1 Notch 2 Latch 6 Reinstall the system board access cover. 7 Set the printer software to the appropriate number. c Click File Properties.
User's Guide
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... options" on the system board. Installing options 21 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. This ensures the metal pins line up the printer, turn the printer off, and unplug the power cord before continuing. 1 Access the ...system board. Only one of the card. 3 Holding the card by its sides, align the plastic pins on the card with the holes on page 15. 2 Unpack the memory card.
... options" on the system board. Installing options 21 Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. This ensures the metal pins line up the printer, turn the printer off, and unplug the power cord before continuing. 1 Access the ...system board. Only one of the card. 3 Holding the card by its sides, align the plastic pins on the card with the holes on page 15. 2 Unpack the memory card.
User's Guide
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.... Touch something metal on the hard disk. d Click the Install Options tab. Installing a printer hard disk Note: A #2 Phillips screwdriver is needed to attach the hard disk to recognize the flash memory. For more information, see "Accessing the system board to remove it before touching a disk. c Click... File Properties. g Click OK. a Click Start Settings Printers. Note: If an option card has been installed,...
.... Touch something metal on the hard disk. d Click the Install Options tab. Installing a printer hard disk Note: A #2 Phillips screwdriver is needed to attach the hard disk to recognize the flash memory. For more information, see "Accessing the system board to remove it before touching a disk. c Click... File Properties. g Click OK. a Click Start Settings Printers. Note: If an option card has been installed,...
User's Guide
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... process additional held jobs. Printing a document from the control panel. The printer software is software that may be deleted if the printer requires extra memory to the printer, you start the job from a software application, a dialog representing the printer driver opens. For more information. Printing 45 Installing printer software A printer driver is typically installed during the initial...
... process additional held jobs. Printing a document from the control panel. The printer software is software that may be deleted if the printer requires extra memory to the printer, you start the job from a software application, a dialog representing the printer driver opens. For more information. Printing 45 Installing printer software A printer driver is typically installed during the initial...
User's Guide
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...Repeat Reserve Verify Description When you send a Confidential print job to the printer, you must be held in the printer until you send a Repeat print job, the printer prints all copies are automatically deleted from memory after they print. Once all requested copies of Print Time Filters, ...confidential jobs, use the numeric keypad to print or delete the job. When you send a Verify print job, the printer prints one copy and holds the remaining copies in printer memory. Repeat and Reserve jobs continue to print, and then press . The PIN must create a PIN in Preferences ...
...Repeat Reserve Verify Description When you send a Confidential print job to the printer, you must be held in the printer until you send a Repeat print job, the printer prints all copies are automatically deleted from memory after they print. Once all requested copies of Print Time Filters, ...confidential jobs, use the numeric keypad to print or delete the job. When you send a Verify print job, the printer prints one copy and holds the remaining copies in printer memory. Repeat and Reserve jobs continue to print, and then press . The PIN must create a PIN in Preferences ...
User's Guide
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...be held job. Devices only supporting USB low-speed capabilities are automatically deleted from the USB key. To print from a USB memory device: 1 Make sure the printer is located on the control panel so you can occur. Printing 47 Warning: Do not remove the USB key, or touch... with the printer. Repeat and Reserve jobs continue to enter your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For more information, see the Lexmark Web site at www.lexmark.com. 3 From the radio group, select your PIN. Printing from a USB flash memory device is ...
...be held job. Devices only supporting USB low-speed capabilities are automatically deleted from the USB key. To print from a USB memory device: 1 Make sure the printer is located on the control panel so you can occur. Printing 47 Warning: Do not remove the USB key, or touch... with the printer. Repeat and Reserve jobs continue to enter your job type (Confidential, Reserve, Repeat, or Verify), and then assign a user name. For more information, see the Lexmark Web site at www.lexmark.com. 3 From the radio group, select your PIN. Printing from a USB flash memory device is ...
User's Guide
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...3 Press until Reports appears, and then press . 4 Press until Menu Settings Page appears, and then press . If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you for example, .jpg). File names are installed correctly. 1 Make sure the.... Printing 48 Notes: • If you insert the memory device when the printer requires attention, such as when a jam has occurred, the printer ignores the memory device. • If you insert the memory device when the printer is on the flash memory device appear as held jobs list to print documents from ...
...3 Press until Reports appears, and then press . 4 Press until Menu Settings Page appears, and then press . If you leave the USB flash memory device in the printer after leaving the initial USB menu screen, you for example, .jpg). File names are installed correctly. 1 Make sure the.... Printing 48 Notes: • If you insert the memory device when the printer requires attention, such as when a jam has occurred, the printer ignores the memory device. • If you insert the memory device when the printer is on the flash memory device appear as held jobs list to print documents from ...
User's Guide
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...LAN drop may not be active, or the network cable may be malfunctioning. Printing a directory list A directory list shows the resources stored in flash memory or on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press . 4 Press until Print Directory... Network Setup Page appears. 5 Check the first section on the network setup page, and confirm that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press . 4 Press until appears next...
...LAN drop may not be active, or the network cable may be malfunctioning. Printing a directory list A directory list shows the resources stored in flash memory or on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press . 4 Press until Print Directory... Network Setup Page appears. 5 Check the first section on the network setup page, and confirm that aids network printing configuration. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press until Reports appears, and then press . 4 Press until appears next...
User's Guide
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... disk will be deleted. The following factory default settings are restored: • All downloaded resources in the printer flash memory or RAM will not be affected. 1 Make sure the printer is turned off. 2 From the control panel, press and hold and while turning the printer on the Lexmark Web site at www.lexmark.com/publications. Continue?
... disk will be deleted. The following factory default settings are restored: • All downloaded resources in the printer flash memory or RAM will not be affected. 1 Make sure the printer is turned off. 2 From the control panel, press and hold and while turning the printer on the Lexmark Web site at www.lexmark.com/publications. Continue?