Clearing Jams Guide
Page 1
... Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Note: Door H is printing. Remove the staple cartridge, and then clear the staple jam. Open Tray 1, and then remove the jam. Open Door H, and then remove the jam. Wait for ...www.lexmark.com/publications. • Do not load too much paper. Open Doors A and B, and then remove any jams. 1 Jam numbers 5 250 6 280-282 7 283-284 287-288 289 8 284-286 Area name Instructions Multipurpose feeder Cover F (Horizontal Transport Unit) Door G Door H 1 Remove all printer cables ...
... Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. Note: Door H is printing. Remove the staple cartridge, and then clear the staple jam. Open Tray 1, and then remove the jam. Open Door H, and then remove the jam. Wait for ...www.lexmark.com/publications. • Do not load too much paper. Open Doors A and B, and then remove any jams. 1 Jam numbers 5 250 6 280-282 7 283-284 287-288 289 8 284-286 Area name Instructions Multipurpose feeder Cover F (Horizontal Transport Unit) Door G Door H 1 Remove all printer cables ...
Troubleshooting Guide
Page 6
..., white line, or incorrectly colored line These are possible solutions. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. ARE THE PHOTOCONDUCTORS DEFECTIVE? Try one or more of the following : CLEAN THE PRINTHEAD LENSES The printhead lenses may ... Type setting matches the paper loaded in the tray. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. 6 When 88 toner low appears, order a new cartridge. The black photoconductor can be replaced at the same time. Try...
..., white line, or incorrectly colored line These are possible solutions. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. ARE THE PHOTOCONDUCTORS DEFECTIVE? Try one or more of the following : CLEAN THE PRINTHEAD LENSES The printhead lenses may ... Type setting matches the paper loaded in the tray. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. 6 When 88 toner low appears, order a new cartridge. The black photoconductor can be replaced at the same time. Try...
Troubleshooting Guide
Page 7
... BE DEFECTIVE Replace the toner cartridge. Replace the photoconductor(s). CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Replace the ...CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. When 88 toner low appears, order a new cartridge. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Contact Customer Support. Repeating defects Solid color pages These are using paper that meets the printer specifications. 7 The printer...
... BE DEFECTIVE Replace the toner cartridge. Replace the photoconductor(s). CHECK THE PAPER TYPE SETTING Make sure the Paper Type setting matches the paper loaded in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Replace the ...CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. When 88 toner low appears, order a new cartridge. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Contact Customer Support. Repeating defects Solid color pages These are using paper that meets the printer specifications. 7 The printer...
Troubleshooting Guide
Page 8
...of the following : A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Can I match a particular color (such as a corporate logo)?" In these instances, adjust the Color Balance setting to create yellow. CMYK color is a method of describing colors by indicating the amount of ...be combined to be affected by environmental conditions, paper type, lighting conditions, or user preference. Printing presses, inkjet printers, and color laser printers create colors in a document to the amount of toner being used to produce a large range of cyan, magenta, yellow,...
...of the following : A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Can I match a particular color (such as a corporate logo)?" In these instances, adjust the Color Balance setting to create yellow. CMYK color is a method of describing colors by indicating the amount of ...be combined to be affected by environmental conditions, paper type, lighting conditions, or user preference. Printing presses, inkjet printers, and color laser printers create colors in a document to the amount of toner being used to produce a large range of cyan, magenta, yellow,...
User's Guide
Page 6
... box ...125 Cleaning the printhead lenses ...130 Replacing a photoconductor...135 Replacing a toner cartridge ...137 Recycling Lexmark products...139 Moving the printer...140 Before moving the printer ...140 Moving the printer to another location ...140 Setting the printer up in a new location ...140 Shipping the printer ...141 Administrative support 142 Adjusting the brightness or contrast of the display...
... box ...125 Cleaning the printhead lenses ...130 Replacing a photoconductor...135 Replacing a toner cartridge ...137 Recycling Lexmark products...139 Moving the printer...140 Before moving the printer ...140 Moving the printer to another location ...140 Setting the printer up in a new location ...140 Shipping the printer ...141 Administrative support 142 Adjusting the brightness or contrast of the display...
User's Guide
Page 39
...; For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is recommended. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Preprinting introduces semi-liquid...
...; For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is recommended. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Preprinting introduces semi-liquid...
User's Guide
Page 52
... Canceling a print job from the Windows taskbar When you send a job to cancel. 3 From the keyboard, press Delete. A list of print jobs appears in the printer window. 2 Choose a job to Black Only. Note: Once a print job is capable of overriding this setting. 1 From the control panel, press . 2 Press repeatedly until Cancel... a job appears, and then press . Canceling a print job from the Windows desktop 1 Minimize all text and graphics using only the black toner cartridge, set the printer to cancel. 3 Click the trash icon.
... Canceling a print job from the Windows taskbar When you send a job to cancel. 3 From the keyboard, press Delete. A list of print jobs appears in the printer window. 2 Choose a job to Black Only. Note: Once a print job is capable of overriding this setting. 1 From the control panel, press . 2 Press repeatedly until Cancel... a job appears, and then press . Canceling a print job from the Windows desktop 1 Minimize all text and graphics using only the black toner cartridge, set the printer to cancel. 3 Click the trash icon.
User's Guide
Page 55
... the surface to cool before touching. 55 For staple jams, remove the sheets in the accumulator. To reduce the risk of the printer might be hot. Remove the staple cartridge, and then clear the staple jam. 8 284-286 Door H Open Door H, and then remove the jam. CAUTION: The inside of injury from...
... the surface to cool before touching. 55 For staple jams, remove the sheets in the accumulator. To reduce the risk of the printer might be hot. Remove the staple cartridge, and then clear the staple jam. 8 284-286 Door H Open Door H, and then remove the jam. CAUTION: The inside of injury from...
User's Guide
Page 113
... NOT POWER OFF Wait for the message to replace the specified staple cartridge, press for the specified staple cartridge appears, and then press . Menus are disabled The printer menus are not supported. Network/Network The printer is still possible to the network. Note: When menus are no...clear. Convert files to clear. 113 Afterwards, Ready appears. Load staples • Replace the specified staple cartridge in the finisher. Warning: Do not turn the printer power off while Programming disk appears on the USB drive, or the files saved are disabled. Enter the...
... NOT POWER OFF Wait for the message to replace the specified staple cartridge, press for the specified staple cartridge appears, and then press . Menus are disabled The printer menus are not supported. Network/Network The printer is still possible to the network. Note: When menus are no...clear. Convert files to clear. 113 Afterwards, Ready appears. Load staples • Replace the specified staple cartridge in the finisher. Warning: Do not turn the printer power off while Programming disk appears on the USB drive, or the files saved are disabled. Enter the...
User's Guide
Page 115
... tray to clear the message and resume printing. • Cancel the current job. Serial The printer is using a USB cable connection. Staples empty or misfed Load the specified staple cartridge into the printer. The USB port is the active communication link. y represents the total number of the buffer.... of paper from the standard exit bin to clear the message. Standard Bin Full Remove the stack of jobs being restored. Waiting The printer has received data to print, but is using a serial cable connection. Submitting Selection Wait for an End-of-Job command, a Form...
... tray to clear the message and resume printing. • Cancel the current job. Serial The printer is using a USB cable connection. Staples empty or misfed Load the specified staple cartridge into the printer. The USB port is the active communication link. y represents the total number of the buffer.... of paper from the standard exit bin to clear the message. Standard Bin Full Remove the stack of jobs being restored. Waiting The printer has received data to print, but is using a serial cable connection. Submitting Selection Wait for an End-of-Job command, a Form...
User's Guide
Page 116
... changes. Note: To learn how to install a toner cartridge, press repeatedly until Show Me appears, and then press ...missing or not functioning properly. • Remove the specified toner cartridge, and then reinstall it. When Ready appears, enable Resource ...cartridge, and then install a new one. 32 Replace unsupported cartridge Remove the specified toner cartridge, and then install a supported one. 31 Missing or defective cartridge The specified toner cartridge...are set . Note: To learn how to install a toner cartridge, press repeatedly until Continue appears, and then press to stop the...
... changes. Note: To learn how to install a toner cartridge, press repeatedly until Show Me appears, and then press ...missing or not functioning properly. • Remove the specified toner cartridge, and then reinstall it. When Ready appears, enable Resource ...cartridge, and then install a new one. 32 Replace unsupported cartridge Remove the specified toner cartridge, and then install a supported one. 31 Missing or defective cartridge The specified toner cartridge...are set . Note: To learn how to install a toner cartridge, press repeatedly until Continue appears, and then press to stop the...
User's Guide
Page 121
... until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. The black photoconductor can be replaced at the same time. When the print becomes faded, replace the toner cartridge. • To clear this message appears, the toner is... Clear the jam from the specified stapler area(s). 2 Press until Continue appears, and then press to continue printing. 900-999 Service 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all be replaced separately. 88 toner low When this message and continue printing,...
... until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. The black photoconductor can be replaced at the same time. When the print becomes faded, replace the toner cartridge. • To clear this message appears, the toner is... Clear the jam from the specified stapler area(s). 2 Press until Continue appears, and then press to continue printing. 900-999 Service 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Check all be replaced separately. 88 toner low When this message and continue printing,...
User's Guide
Page 124
...Lexmark at www.lexmark.com or contact the place where you must be connected to review the status of supply levels is on letter- When 88 Replace Cyan toner, 88 Replace Magenta toner, 88 Replace Yellow toner, or 88 Replace Black toner appears, you purchased the printer. The recommended toner cartridges... The status of the network printer (for the printer are: Part name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG 124 Checking the status...
...Lexmark at www.lexmark.com or contact the place where you must be connected to review the status of supply levels is on letter- When 88 Replace Cyan toner, 88 Replace Magenta toner, 88 Replace Yellow toner, or 88 Replace Black toner appears, you purchased the printer. The recommended toner cartridges... The status of the network printer (for the printer are: Part name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG 124 Checking the status...
User's Guide
Page 125
See the illustrations inside the stapler finisher door for more information. The printer will not continue printing until the waste toner box is replaced. 125 Part name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering a waste toner box... waste toner box when 82 Replace waste toner box appears. Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering...
See the illustrations inside the stapler finisher door for more information. The printer will not continue printing until the waste toner box is replaced. 125 Part name Staple Cartridges-3 pack (Staples G5) Advanced Booklet Staples (Staples G11 and Staples G12) Part number 25A0013 21Z0357 Ordering a waste toner box... waste toner box when 82 Replace waste toner box appears. Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Single PC Unit 3 Pack of PC Units Part number C930X72G C930X73G Ordering...
User's Guide
Page 137
7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 137 Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it holds the bar in position. 9 Close Door E.
7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 137 Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it holds the bar in position. 9 Close Door E.
User's Guide
Page 138
3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow-shaped handle points toward the unlock symbol. 5 Remove the cartridge by gently pulling it away from the printer. 138
3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow-shaped handle points toward the unlock symbol. 5 Remove the cartridge by gently pulling it away from the printer. 138
User's Guide
Page 157
...setting Make sure the Paper Type setting matches the paper loaded in the tray. 157 A toner cartridge may be replaced separately. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow ...photoconductors must all be defective Replace the defective toner cartridge. The black photoconductor can be dirty. Try one or more of the following : Clean the printhead lenses The printhead lenses may be replaced at the same time. Light colored...
...setting Make sure the Paper Type setting matches the paper loaded in the tray. 157 A toner cartridge may be replaced separately. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow ...photoconductors must all be defective Replace the defective toner cartridge. The black photoconductor can be dirty. Try one or more of the following : Clean the printhead lenses The printhead lenses may be replaced at the same time. Light colored...
User's Guide
Page 160
... the paper path? Is there toner in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Repeating defects Do marks occur repeatedly only in one color and multiple times on the page A toner cartridge may need to the correct positions for the paper size loaded.... Solid color pages The printer may be replaced separately. The black photoconductor can be defective Replace...
... the paper path? Is there toner in .) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Repeating defects Do marks occur repeatedly only in one color and multiple times on the page A toner cartridge may need to the correct positions for the paper size loaded.... Solid color pages The printer may be replaced separately. The black photoconductor can be defective Replace...
User's Guide
Page 161
... is poor Check the transparencies Use only transparencies recommended by the printer manufacturer. Toner rubs off These are possible solutions. Is there toner in the tray. Try one or more of the following : A toner cartridge may be defective Replace the toner cartridge. Check the Paper Texture setting Make sure the Paper Texture setting...
... is poor Check the transparencies Use only transparencies recommended by the printer manufacturer. Toner rubs off These are possible solutions. Is there toner in the tray. Try one or more of the following : A toner cartridge may be defective Replace the toner cartridge. Check the Paper Texture setting Make sure the Paper Texture setting...
User's Guide
Page 174
...If you transfer this product to deliver your area contact Lexmark on the purchase receipt and ends 12 months later provided that this product: -Is manufactured from new parts, or new and serviceable used with the printer shall end earlier if it was originally purchased for a...or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond repair, or if the product is not free of prints produced by any product or the durability or longevity of all print cartridges, programs, data, and removable storage media (unless...
...If you transfer this product to deliver your area contact Lexmark on the purchase receipt and ends 12 months later provided that this product: -Is manufactured from new parts, or new and serviceable used with the printer shall end earlier if it was originally purchased for a...or operating environment -Maintenance by anyone other than Lexmark or a Lexmark authorized servicer -Operation of a product beyond repair, or if the product is not free of prints produced by any product or the durability or longevity of all print cartridges, programs, data, and removable storage media (unless...