Clearing Jams Guide
Page 3
...print cartridges. c Place the cartridges on a clean, flat surface out of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. a Pull up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer....to clear the entire width of direct light. 6 Lift up slightly on a clean, flat surface. 5 Unsnap the housing and set it on the cartridge handhold. They slide toward the center to release the fuser. 10 Slide the latches out, and then pull up to refasten them. 11 Close the...
...print cartridges. c Place the cartridges on a clean, flat surface out of the paper path. 5 Remove all the way. 7 Remove the image transfer unit. a Pull up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer....to clear the entire width of direct light. 6 Lift up slightly on a clean, flat surface. 5 Unsnap the housing and set it on the cartridge handhold. They slide toward the center to release the fuser. 10 Slide the latches out, and then pull up to refasten them. 11 Close the...
Clearing Jams Guide
Page 4
... all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your administrator or Help desk if you need more assistance. Touching the belt will damage the image transfer unit. The printer returns to unlock the image transfer unit. 8 Look inside the printer. If you still...b Rotate the handle up, and push gently to lock the unit in . 10 Return the multipurpose feeder to lock the image transfer unit into the printer. b Pull down on . a Raise the lever to a Ready state. a Align the guides with the insertion grooves and gently slide the unit ...
... all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your administrator or Help desk if you need more assistance. Touching the belt will damage the image transfer unit. The printer returns to unlock the image transfer unit. 8 Look inside the printer. If you still...b Rotate the handle up, and push gently to lock the unit in . 10 Return the multipurpose feeder to lock the image transfer unit into the printer. b Pull down on . a Raise the lever to a Ready state. a Align the guides with the insertion grooves and gently slide the unit ...
Troubleshooting Guide
Page 4
... occurring, see the Clearing Jams Guide. Move the guides in the tray to the color displayed on the Lexmark Web site at the front of media loaded. Store paper in any color: Replace the image transfer unit. Set Jam Recovery to the appropriate position for your ... 3 Press until you clear the jam. Color misregistration Color has shifted outside of paper you turn the printer on the operator panel until Exit Config Menu appears, and then press to high humidity. White or colored lines 1 Replace the color print cartridge that corresponds to the correct position. The page...
... occurring, see the Clearing Jams Guide. Move the guides in the tray to the color displayed on the Lexmark Web site at the front of media loaded. Store paper in any color: Replace the image transfer unit. Set Jam Recovery to the appropriate position for your ... 3 Press until you clear the jam. Color misregistration Color has shifted outside of paper you turn the printer on the operator panel until Exit Config Menu appears, and then press to high humidity. White or colored lines 1 Replace the color print cartridge that corresponds to the correct position. The page...
Troubleshooting Guide
Page 5
... to adjust the color. • Load paper from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the ...8226; Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is not damp. • Shake the specified print cartridge to utilize the remaining toner. • Replace the print cartridge that corresponds to the color displayed on the control panel. • ...
... to adjust the color. • Load paper from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the ...8226; Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is not damp. • Shake the specified print cartridge to utilize the remaining toner. • Replace the print cartridge that corresponds to the color displayed on the control panel. • ...
User's Guide
Page 4
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing ...Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving paper feed problems ...92 Solving print quality problems ...92 Solving color quality problems ...97 Chapter 8: Notices ...101 4
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing ...Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving paper feed problems ...92 Solving print quality problems ...92 Solving color quality problems ...97 Chapter 8: Notices ...101 4
User's Guide
Page 52
...weight for use with laser printers. If any labels considered for use, check with the envelope supplier. • A combination of the sheet. For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on the Lexmark Web site at least...of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that can cause feeding problems. • Do not use label sheets with a slick ...
...weight for use with laser printers. If any labels considered for use, check with the envelope supplier. • A combination of the sheet. For detailed information on label printing, characteristics and design, see the Card Stock & Label Guide available on the Lexmark Web site at least...of 230°C (446°F) without sealing, excessive curling, wrinkling, or releasing hazardous emissions. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Use labels that can cause feeding problems. • Do not use label sheets with a slick ...
User's Guide
Page 60
...Corrosive gases • Heavy dust Determining the status of supplies The printer operator panel alerts you may want to designate a key operator to do the setup and maintenance of your print cartridge. In other countries or regions, visit the Lexmark Web site at the top of the display will open the ...Status / Supplies screen where you can view the status of your printer. You can also view the status of supplies in ...
...Corrosive gases • Heavy dust Determining the status of supplies The printer operator panel alerts you may want to designate a key operator to do the setup and maintenance of your print cartridge. In other countries or regions, visit the Lexmark Web site at the top of the display will open the ...Status / Supplies screen where you can view the status of your printer. You can also view the status of supplies in ...
User's Guide
Page 61
...Conserving supplies 61 It lets you can cancel the job. Use your color toner. For more information on changing these initial print cartridges in any other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print... Menu Color Saver in a cartridge incompatibility failure message. Print cartridges The initial print cartridges that shipped with your application software or on a sheet of a multiple-copy job to print two or more information about Lexmark Authorized Supplies Dealers in your printer. Have a new cartridge available ...
...Conserving supplies 61 It lets you can cancel the job. Use your color toner. For more information on changing these initial print cartridges in any other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print... Menu Color Saver in a cartridge incompatibility failure message. Print cartridges The initial print cartridges that shipped with your application software or on a sheet of a multiple-copy job to print two or more information about Lexmark Authorized Supplies Dealers in your printer. Have a new cartridge available ...
User's Guide
Page 62
... number 10B3100. Maintaining the printer The following is a list of cartridges you can order: C780 / C782 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program...
... number 10B3100. Maintaining the printer The following is a list of cartridges you can order: C780 / C782 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program...
User's Guide
Page 63
...three staple cartridges. Use part number 11K3188 to order an image transfer unit. Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the computer screen. Recycling Lexmark products To return Lexmark products to Lexmark for recycling...: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow...
...three staple cartridges. Use part number 11K3188 to order an image transfer unit. Maintaining the printer Ordering an image transfer unit and transfer roller When the 83.yy ITU life warning message appears on the computer screen. Recycling Lexmark products To return Lexmark products to Lexmark for recycling...: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow...
User's Guide
Page 77
Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance. If you still need help 1 Turn the printer off and then back on . If you need help 77 Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. The printer returns to its working position.
Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance. If you still need help 1 Turn the printer off and then back on . If you need help 77 Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state. The printer returns to its working position.
User's Guide
Page 85
... tray for each page of the job. Lexmark makes no claim as to estimate the coverage on the page. However, the trays cannot automatically sense transparencies. The printer returns to disable size sensing, and then press . Repeat for each color on the first line of the display....Performing Self Test. Reported values may be turned off from printer to printer. These estimates are displayed on the display. The accuracy of the estimates may vary from the operator panel or by how full the print cartridges are used, the minimum percentage that are , environmental conditions,...
... tray for each page of the job. Lexmark makes no claim as to estimate the coverage on the page. However, the trays cannot automatically sense transparencies. The printer returns to disable size sensing, and then press . Repeat for each color on the first line of the display....Performing Self Test. Reported values may be turned off from printer to printer. These estimates are displayed on the display. The accuracy of the estimates may vary from the operator panel or by how full the print cartridges are used, the minimum percentage that are , environmental conditions,...
User's Guide
Page 93
... problem, call for service. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu. Symptom Color misregistration AABBCCDDEE ABCDE Cause Color has shifted outside of the appropriate area or has been superimposed over another...
... problem, call for service. Top to Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu. Symptom Color misregistration AABBCCDDEE ABCDE Cause Color has shifted outside of the appropriate area or has been superimposed over another...
User's Guide
Page 94
...8226; Toner is smeared before fusing • If paper is defective. to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are using. • Replace the image transfer unit and ...transfer roller. • Replace the fuser. the color displayed on the control panel. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges,...
...8226; Toner is smeared before fusing • If paper is defective. to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are using. • Replace the image transfer unit and ...transfer roller. • Replace the fuser. the color displayed on the control panel. Troubleshooting Symptom Cause Solution Streaked horizontal lines ABCDE The print cartridges,...
User's Guide
Page 95
...8226; The Weight setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the...a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the control panel. Troubleshooting ...
...8226; The Weight setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the...a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the control panel. Troubleshooting ...
User's Guide
Page 96
... & Label Guide available on the Lexmark Web site at www.lexmark.com for the size loaded. Troubleshooting Symptom Gray background ABCDE ABCDE ABCDE Cause • The Toner Darkness setting is low in the print cartridges. Replace the print cartridge that corresponds to the or empty.... 96 Solution • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge that corresponds to the color displayed on the control panel. color displayed on the control panel. • Replace the transfer roller. ...
... & Label Guide available on the Lexmark Web site at www.lexmark.com for the size loaded. Troubleshooting Symptom Gray background ABCDE ABCDE ABCDE Cause • The Toner Darkness setting is low in the print cartridges. Replace the print cartridge that corresponds to the or empty.... 96 Solution • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge that corresponds to the color displayed on the control panel. color displayed on the control panel. • Replace the transfer roller. ...
User's Guide
Page 97
... printers, and color laser printers create colors in this manner. How is CMYK color? The color information is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black toner needed to reproduce a particular color. Software applications typically specify document color ... for service. Troubleshooting Symptom Cause Solution Solid color pages • The print cartridges are using RGB or CMYK color combinations. Solving color quality problems This section helps answer some basic color-related questions and describes how some of red...
... printers, and color laser printers create colors in this manner. How is CMYK color? The color information is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black toner needed to reproduce a particular color. Software applications typically specify document color ... for service. Troubleshooting Symptom Cause Solution Solid color pages • The print cartridges are using RGB or CMYK color combinations. Solving color quality problems This section helps answer some basic color-related questions and describes how some of red...
User's Guide
Page 108
... assumes the remaining warranty period of Limited Warranty C780, C780n, C782, C782n printer Lexmark International, Inc. The printer contains internally a Class IIIb (3b) laser that is never any other than Lexmark or a Lexmark authorized servicer Operation of a product beyond repair, or if the product is available...for which a Maintenance Kit is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by any product or the durability or longevity of prints produced by Lexmark). Before you may be available for a fee. For ...
... assumes the remaining warranty period of Limited Warranty C780, C780n, C782, C782n printer Lexmark International, Inc. The printer contains internally a Class IIIb (3b) laser that is never any other than Lexmark or a Lexmark authorized servicer Operation of a product beyond repair, or if the product is available...for which a Maintenance Kit is not free of all print cartridges, programs, data, and removable storage media (unless directed otherwise by any product or the durability or longevity of prints produced by Lexmark). Before you may be available for a fee. For ...
User's Guide
Page 111
...laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining the printer 60 ordering a print cartridge...mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended types 48 ...
...laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining the printer 60 ordering a print cartridge...mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended types 48 ...
User's Guide
Page 112
...seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 repeat print 44 reserve print 44 S safety information 2 Secure mode 82 security 81 sensing, special sizes 85 Serial Interface...(Monarch) 55 stack height, maximum multipurpose feeder 38 trays 1, 2, 3 34, 36 Stop button 27 storing 46 media 53 paper 46 supplies 46 supplies print cartridge 61 storing 46 system board accessing 15 T transfer roller ordering 63 tray linking 40 U unpacking memory cards 16 option cards 20 USB Direct interface 29...
...seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 repeat print 44 reserve print 44 S safety information 2 Secure mode 82 security 81 sensing, special sizes 85 Serial Interface...(Monarch) 55 stack height, maximum multipurpose feeder 38 trays 1, 2, 3 34, 36 Stop button 27 storing 46 media 53 paper 46 supplies 46 supplies print cartridge 61 storing 46 system board accessing 15 T transfer roller ordering 63 tray linking 40 U unpacking memory cards 16 option cards 20 USB Direct interface 29...