Clearing Jams Guide
Page 3
... Place the cartridges on a clean, flat surface out of direct light. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 3 Close the left access door. 4 Turn the printer off the ...guides. Make sure to clear the entire width of paper as shown to open the multipurpose feeder (area A) all the print cartridges. Clearing image transfer unit jams 1 Open the front...
... Place the cartridges on a clean, flat surface out of direct light. 6 Lift up the fuser roller cover and remove the jam. 7 Close the fuser roller cover. 8 Snap the housing back onto the fuser. 9 Insert the fuser back into the printer. 3 Close the left access door. 4 Turn the printer off the ...guides. Make sure to clear the entire width of paper as shown to open the multipurpose feeder (area A) all the print cartridges. Clearing image transfer unit jams 1 Open the front...
Clearing Jams Guide
Page 4
Remove all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your administrator or Help...slide the unit in place. 11 Close the printer door. 12 Turn the printer on the handle. 9 Insert the image transfer unit back into place. The printer returns to unlock the image transfer unit. 8 Look inside the printer. b Pull down on . Touching the ...belt will damage the image transfer unit. If you still need help 1 Turn the printer off and then back on a clean, flat surface. a Raise the lever to a Ready state. b Rotate...
Remove all the print cartridges. c Slide the image transfer unit out and place it on . 2 Contact your administrator or Help...slide the unit in place. 11 Close the printer door. 12 Turn the printer on the handle. 9 Insert the image transfer unit back into place. The printer returns to unlock the image transfer unit. 8 Look inside the printer. b Pull down on . Touching the ...belt will damage the image transfer unit. If you still need help 1 Turn the printer off and then back on a clean, flat surface. a Raise the lever to a Ready state. b Rotate...
Troubleshooting Guide
Page 4
...message remains after you load does not exceed the maximum stack height indicated at www.lexmark.com for detailed specifications. Solving print quality problems To help prevent jams from another color area. The message remains on , and until the Performing Self Test message appears... problems, print the Print Quality Test Pages. 1 Turn the printer off. 2 Press and . Color misregistration Color has shifted outside of the appropriate area or has been superimposed over another tray. • Replace the print cartridge that corresponds to exit the Config Menu: 4 Press until Prt...
...message remains after you load does not exceed the maximum stack height indicated at www.lexmark.com for detailed specifications. Solving print quality problems To help prevent jams from another color area. The message remains on , and until the Performing Self Test message appears... problems, print the Print Quality Test Pages. 1 Turn the printer off. 2 Press and . Color misregistration Color has shifted outside of the appropriate area or has been superimposed over another tray. • Replace the print cartridge that corresponds to exit the Config Menu: 4 Press until Prt...
Troubleshooting Guide
Page 5
...; Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is not damp. • Shake the specified print cartridge to utilize the remaining toner. • Replace the print cartridge that corresponds to Transparency. Toner specks • Replace the print cartridge that corresponds to the color displayed on the control panel...
...; Use only transparencies recommended by the printer's manufacturer. • Make sure the Paper Type setting is not damp. • Shake the specified print cartridge to utilize the remaining toner. • Replace the print cartridge that corresponds to Transparency. Toner specks • Replace the print cartridge that corresponds to the color displayed on the control panel...
User's Guide
Page 4
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing ...Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving paper feed problems ...92 Solving print quality problems ...92 Solving color quality problems ...97 Chapter 8: Notices ...101 4
Contents Print cartridges ...61 Toner waste container ...62 Fuser and ITU ...62 Recycling Lexmark products ...63 Chapter 5: Clearing paper jams 64 Identifying jams ...64 Access doors and trays ...65 Understanding jam messages ...66 Clearing ...Online customer support ...87 Calling for service ...87 Checking an unresponsive printer ...87 Printing multi-language PDFs ...87 Solving printing problems ...88 Solving mailbox problems ...89 Solving option problems ...90 Solving paper feed problems ...92 Solving print quality problems ...92 Solving color quality problems ...97 Chapter 8: Notices ...101 4
User's Guide
Page 52
... Try a sample of the adhesive at www.lexmark.com/publications. Set the Paper Type from the printer operator panel, the printer driver, or from 90 g/m2 (24 lb bond) paper. Partial sheets also contaminate the printer and the cartridge with the printer before purchasing a large quantity. Have rough, ....) strip on the leading and driver edge, and use envelopes made from MarkVision Professional. • Do not load labels together with laser printers. Use up to peel off during printing, resulting in any labels considered for use with paper or transparencies in the sealed or closed ...
... Try a sample of the adhesive at www.lexmark.com/publications. Set the Paper Type from the printer operator panel, the printer driver, or from 90 g/m2 (24 lb bond) paper. Partial sheets also contaminate the printer and the cartridge with the printer before purchasing a large quantity. Have rough, ....) strip on the leading and driver edge, and use envelopes made from MarkVision Professional. • Do not load labels together with laser printers. Use up to peel off during printing, resulting in any labels considered for use with paper or transparencies in the sealed or closed ...
User's Guide
Page 60
...key operator to view the current status of supplies The printer operator panel alerts you once a supply item or maintenance is printing or in your printer. Storing supplies Choose a cool, clean storage area for information about Lexmark Authorized Supplies Dealers in a busy state. The header or... Selecting Status / Supplies on the operator panel unless the printer is required. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your print cartridge. These tasks are low. Refer printing problems and maintenance ...
...key operator to view the current status of supplies The printer operator panel alerts you once a supply item or maintenance is printing or in your printer. Storing supplies Choose a cool, clean storage area for information about Lexmark Authorized Supplies Dealers in a busy state. The header or... Selecting Status / Supplies on the operator panel unless the printer is required. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you bought your print cartridge. These tasks are low. Refer printing problems and maintenance ...
User's Guide
Page 61
...the job. Attempting to print two or more information on changing these initial print cartridges in any other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print job,...Color toner Print media Menu selection item What the setting does Toner Darkness in the Settings Æ Quality Menu Color Saver in a cartridge incompatibility failure message. Maintaining the printer Conserving supplies Several settings in the printer those cartridges were shipped with. Print cartridges The initial print cartridges that shipped with your printer...
...the job. Attempting to print two or more information on changing these initial print cartridges in any other countries or regions, visit the Lexmark Web site at 1-800-539-6275 for information about a Verify Print job,...Color toner Print media Menu selection item What the setting does Toner Darkness in the Settings Æ Quality Menu Color Saver in a cartridge incompatibility failure message. Maintaining the printer Conserving supplies Several settings in the printer those cartridges were shipped with. Print cartridges The initial print cartridges that shipped with your printer...
User's Guide
Page 62
... container 62 Maintaining the printer The following is a list of cartridges you can order: C780 / C782 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program...
... container 62 Maintaining the printer The following is a list of cartridges you can order: C780 / C782 • Black print cartridge • Cyan print cartridge • Magenta print cartridge • Yellow print cartridge • Black high yield print cartridge • Cyan high yield print cartridge • Magenta high yield print cartridge • Yellow high yield print cartridge • Black Return Program...
User's Guide
Page 63
... 63 Use part number 11K3188 to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Recycling Lexmark products To return Lexmark products to order a pack of three staple cartridges. Use part number 40X1680 to order an ...image transfer unit. For more information about warning messages, see the Menus and Messages Guide on the display, you should order a new image transfer unit. Maintaining the printer...
... 63 Use part number 11K3188 to Lexmark for recycling: 1 Visit our Web site: www.lexmark.com/recycle 2 Follow the instructions on the computer screen. Recycling Lexmark products To return Lexmark products to order a pack of three staple cartridges. Use part number 40X1680 to order an ...image transfer unit. For more information about warning messages, see the Menus and Messages Guide on the display, you should order a new image transfer unit. Maintaining the printer...
User's Guide
Page 77
If you still need help 77 The printer returns to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance. If you need help 1 Turn the printer off and then back on . Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state.
If you still need help 77 The printer returns to its working position. Reinstall all the print cartridges. 11 Close the printer door. 12 Turn the printer on . 2 Contact your administrator or Help desk if you still need more assistance. If you need help 1 Turn the printer off and then back on . Clearing paper jams c Lower the lever to lock the image transfer unit into place. 10 Return the multipurpose feeder to a Ready state.
User's Guide
Page 85
... cyan, magenta, yellow, and black toner on a page. Lexmark makes no claim as to the Ready message. Disabling size sensing 1 Turn the printer off . Repeat for other trays, if necessary. 5 Press until...appears, and then press . The printer returns to the accuracy of the estimates may vary from the operator panel or by how full the print cartridges are used, the minimum percentage ...an algorithm that counts pixels for all toner colors that it otherwise cannot. Reported values may be turned off from printer to printer. The printer performs its power-on sequence, and then ...
... cyan, magenta, yellow, and black toner on a page. Lexmark makes no claim as to the Ready message. Disabling size sensing 1 Turn the printer off . Repeat for other trays, if necessary. 5 Press until...appears, and then press . The printer returns to the accuracy of the estimates may vary from the operator panel or by how full the print cartridges are used, the minimum percentage ...an algorithm that counts pixels for all toner colors that it otherwise cannot. Reported values may be turned off from printer to printer. The printer performs its power-on sequence, and then ...
User's Guide
Page 93
... in all four packaging tabs are defective, or the fuser is defective. 1 Replace the color print cartridge that requires adjustment or replacement. Solution Open the printer door, and make sure all colors: • Replace the transfer roll if the defects occur every 60 mm (2.4 in.) ... Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu. Symptom Color misregistration AABBCCDDEE ABCDE Cause Color has shifted outside of the appropriate area or has been...
... in all four packaging tabs are defective, or the fuser is defective. 1 Replace the color print cartridge that requires adjustment or replacement. Solution Open the printer door, and make sure all colors: • Replace the transfer roll if the defects occur every 60 mm (2.4 in.) ... Bottom or Left to Right: 1 Re-seat the cartridges by removing them from the printer and then reinserting them. 2 Invoke a Color Adjust operation from the Settings Æ Quality menu. Symptom Color misregistration AABBCCDDEE ABCDE Cause Color has shifted outside of the appropriate area or has been...
User's Guide
Page 94
... weight settings match the type of paper you are using paper that corresponds to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are using . • Replace the image transfer unit and ...8226; Load paper from another tray. From the printer operator panel, print the repetitive defects guide to determine which component needs to high humidity. • You are worn or defective. • The fuser is defective. the color displayed on the control panel. Print irregularities ABCDE ABCDE...
... weight settings match the type of paper you are using paper that corresponds to the paper. • Replace the print cartridge that does not meet the printer specifications. • The image transfer unit and transfer roller are using . • Replace the image transfer unit and ...8226; Load paper from another tray. From the printer operator panel, print the repetitive defects guide to determine which component needs to high humidity. • You are worn or defective. • The fuser is defective. the color displayed on the control panel. Print irregularities ABCDE ABCDE...
User's Guide
Page 95
...transparencies that do not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more information, see Print cartridges. • Replace the print cartridge that corresponds to the color displayed on the control panel..... • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the paper path. • Replace the print cartridge that corresponds to Transparency. Toner rubs off the paper easily when...
...transparencies that do not meet the printer specifications. • The print cartridges are low on toner. • The print cartridges are defective or have been installed in more information, see Print cartridges. • Replace the print cartridge that corresponds to the color displayed on the control panel..... • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the paper path. • Replace the print cartridge that corresponds to Transparency. Toner rubs off the paper easily when...
User's Guide
Page 96
...color displayed on the control panel. Ghost Images Toner level is set Move the guides in the print cartridges. Solution • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge that corresponds to off on the Lexmark... Web site at www.lexmark.com for detailed ...
...color displayed on the control panel. Ghost Images Toner level is set Move the guides in the print cartridges. Solution • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridge that corresponds to off on the Lexmark... Web site at www.lexmark.com for detailed ...
User's Guide
Page 97
... some of which may affect the color quality of the printed output. Frequently asked questions (FAQ) about color printing What is CMYK color? RGB color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color. Printing presses, inkjet printers, and color laser printers create colors in this manner. When a user prints...
... some of which may affect the color quality of the printed output. Frequently asked questions (FAQ) about color printing What is CMYK color? RGB color is a method of describing colors by indicating the amount of cyan, magenta, yellow, and black needed to reproduce a particular color. Printing presses, inkjet printers, and color laser printers create colors in this manner. When a user prints...
User's Guide
Page 108
...laser radiation above a Class I laser products are designed so there is a feature or option, this product only if it prepaid and suitably packaged to the Remarketer or the Lexmark designated location. For customers outside of Lexmark specifications Refurbishment, repair, refilling or remanufacture by a third party of all print cartridges... period. The printer contains internally a Class IIIb (3b) laser that feature or option is nominally a 5 milliwatt gallium arsenide laser operating in transit to a Lexmark designated location. The laser system and printer are not considered...
...laser radiation above a Class I laser products are designed so there is a feature or option, this product only if it prepaid and suitably packaged to the Remarketer or the Lexmark designated location. For customers outside of Lexmark specifications Refurbishment, repair, refilling or remanufacture by a third party of all print cartridges... period. The printer contains internally a Class IIIb (3b) laser that feature or option is nominally a 5 milliwatt gallium arsenide laser operating in transit to a Lexmark designated location. The laser system and printer are not considered...
User's Guide
Page 111
...laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining the printer 60 ordering a print cartridge...mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended types 48 ...
...laser notice 107 letterhead 50 guidelines 50 page orientation 51 printing 51 Lexmark Authorized Supplies Dealers 60 linking 40 bins 41 trays 40 loading 2000-sheet tray 35 500-sheet trays 33 multipurpose feeder 37 lock feature, security 83 M Macintosh 31, 40, 42, 44 mailbox 13 maintaining the printer 60 ordering a print cartridge...mailbox 13 duplex unit 9 interface cards 20 internal print servers 20 ordering image transfer unit 63 transfer roller 63 ordering, print cartridge 61 output bins linking 41 P pad, numeric 28 panel, display 28 paper letterhead 50 preprinted forms 50 recommended types 48 ...
User's Guide
Page 112
...seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 repeat print 44 reserve print 44 S safety information 2 Secure mode 82 security 81 sensing, special sizes 85 Serial Interface...(Monarch) 55 stack height, maximum multipurpose feeder 38 trays 1, 2, 3 34, 36 Stop button 27 storing 46 media 53 paper 46 supplies 46 supplies print cartridge 61 storing 46 system board accessing 15 T transfer roller ordering 63 tray linking 40 U unpacking memory cards 16 option cards 20 USB Direct interface 29...
...seems long 88 tray linking does not work 89 unexpected page breaks 89 R removing firmware card 25 flash memory option 22 option cards 23 printer memory option 22 repeat print 44 reserve print 44 S safety information 2 Secure mode 82 security 81 sensing, special sizes 85 Serial Interface...(Monarch) 55 stack height, maximum multipurpose feeder 38 trays 1, 2, 3 34, 36 Stop button 27 storing 46 media 53 paper 46 supplies 46 supplies print cartridge 61 storing 46 system board accessing 15 T transfer roller ordering 63 tray linking 40 U unpacking memory cards 16 option cards 20 USB Direct interface 29...