Troubleshooting Guide
Page 1
... Image option. 5 Click OK. The specified output bin is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you call for printer service, describe the problem you are running Windows Vista, Windows 2000, Windows XP, or Windows Server 2003...is plugged into the outlet is working. • The printer is turned on the menu settings page. Your MarkNet N8000 series internal print server is not set up additional printer memory by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power ...
... Image option. 5 Click OK. The specified output bin is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you call for printer service, describe the problem you are running Windows Vista, Windows 2000, Windows XP, or Windows Server 2003...is plugged into the outlet is working. • The printer is turned on the menu settings page. Your MarkNet N8000 series internal print server is not set up additional printer memory by any switch or breaker. • The printer is not plugged into any surge protectors, uninterrupted power ...
Troubleshooting Guide
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... not listed, reinstall it. • Make sure the option is too complex Reduce the complexity of the print job by scrolling through the printer driver. You are set on . We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for about 10 seconds, and then turn the...page and check to Off in the driver overrides the setting in the Installed Options list. The printer has insufficient memory • Print the job. (Only part of the job may require service. The printer has received invalid data Delete the job. The job is listed in the Finishing Menu. Incorrect ...
... not listed, reinstall it. • Make sure the option is too complex Reduce the complexity of the print job by scrolling through the printer driver. You are set on . We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for about 10 seconds, and then turn the...page and check to Off in the driver overrides the setting in the Installed Options list. The printer has insufficient memory • Print the job. (Only part of the job may require service. The printer has received invalid data Delete the job. The job is listed in the Finishing Menu. Incorrect ...
User Reference
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... Menu 64 Serial Menu ...65 Setup Menu ...67 Supplies Menu 72 USB Menu ...72 Utilities Menu ...74 Chapter 6: Understanding printer messages 76 Chapter 7: Clearing paper jams 91 Understanding jam messages 91 Access doors and trays 92 Clearing the entire paper path 93... Chapter 8: Maintenance 107 Determining the status of supplies 107 Conserving supplies 107 Ordering supplies and maintenance items 108 Recycling Lexmark products 109 Removing memory and option cards 110 Chapter 9: Troubleshooting 116 User Guide resources 116 Online Technical Support 116 Calling for service 116...
... Menu 64 Serial Menu ...65 Setup Menu ...67 Supplies Menu 72 USB Menu ...72 Utilities Menu ...74 Chapter 6: Understanding printer messages 76 Chapter 7: Clearing paper jams 91 Understanding jam messages 91 Access doors and trays 92 Clearing the entire paper path 93... Chapter 8: Maintenance 107 Determining the status of supplies 107 Conserving supplies 107 Ordering supplies and maintenance items 108 Recycling Lexmark products 109 Removing memory and option cards 110 Chapter 9: Troubleshooting 116 User Guide resources 116 Online Technical Support 116 Calling for service 116...
User Reference
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...Configure Bins settings in the driver that you sent the job. When you are stored in memory. Printing and deleting held jobs Once held job you want the printer to hold the job in printer memory, you can select either Confidential Job or Held Jobs (Repeat Print, Reserve Print, and... Verify Print jobs) from the Job Menu. Note: Print and Hold functions require a minimum of 256MB available printer memory and a hard disk. We ...
...Configure Bins settings in the driver that you sent the job. When you are stored in memory. Printing and deleting held jobs Once held job you want the printer to hold the job in printer memory, you can select either Confidential Job or Held Jobs (Repeat Print, Reserve Print, and... Verify Print jobs) from the Job Menu. Note: Print and Hold functions require a minimum of 256MB available printer memory and a hard disk. We ...
User Reference
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... on the first line of the operator panel (Print A Job, Delete A Job, and so on). 7 Press Select. - The second line displays the names of insufficient printer memory or invalid data that job. - If you are most commonly the result of users currently associated with Print and Hold jobs. 4 Press Menu until the... the number on the type of job you want to the job name, indicating you have chosen to print or delete that might cause the printer to scroll through the list of the held jobs from the operator panel: - See Confidential jobs for a particular job, press Menu to flush the ...
... on the first line of the operator panel (Print A Job, Delete A Job, and so on). 7 Press Select. - The second line displays the names of insufficient printer memory or invalid data that job. - If you are most commonly the result of users currently associated with Print and Hold jobs. 4 Press Menu until the... the number on the type of job you want to the job name, indicating you have chosen to print or delete that might cause the printer to scroll through the list of the held jobs from the operator panel: - See Confidential jobs for a particular job, press Menu to flush the ...
User Reference
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... part of the job may require more memory. Reserve Print jobs may want to free up additional printer memory by scrolling through the list of the job and stores the job in printer memory. Note: Repeat Print jobs are automatically deleted from printer memory. 34 See Printing and deleting held jobs...first copy to see if it from the driver in memory so you can print additional copies later. If formatting errors are printed, the Verify Print job is deleted from printer memory when the printer requires extra memory to a held in memory until you delete it is held job, you can ...
... part of the job may require more memory. Reserve Print jobs may want to free up additional printer memory by scrolling through the list of the job and stores the job in printer memory. Note: Repeat Print jobs are automatically deleted from printer memory. 34 See Printing and deleting held jobs...first copy to see if it from the driver in memory so you can print additional copies later. If formatting errors are printed, the Verify Print job is deleted from printer memory when the printer requires extra memory to a held in memory until you delete it is held job, you can ...
User Reference
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... name, the following prompt is then held jobs for each digit (1-6). Enter PIN =**** 1 Menu 2 Select 3 Return4 Go5 Stop 6 If you select Confidential Job from the printer operator panel and choose to print or delete the job. Retry? As you can then choose to print or delete jobs matching the PIN you... entered. (See Printing and deleting held in printer memory until you entered. Press Go to reenter the PIN, or press Stop to press for more information.) After printing the job, the...
... name, the following prompt is then held jobs for each digit (1-6). Enter PIN =**** 1 Menu 2 Select 3 Return4 Go5 Stop 6 If you select Confidential Job from the printer operator panel and choose to print or delete the job. Retry? As you can then choose to print or delete jobs matching the PIN you... entered. (See Printing and deleting held in printer memory until you entered. Press Go to reenter the PIN, or press Stop to press for more information.) After printing the job, the...
User Reference
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... Menu to print any of the fax you want to cancel is not displayed, use the Help Menu and how to get the best color performance. Provides helpful information about how to load trays, printing on the display as an outgoing fax is transmitted or canceled. Cancels an ...telephone number of the following quick reference guides. Note: Cancel Job is only displayed if the printer is in printer memory. 49 To cancel the current print job. Provides directions about how to connect the printer to five outgoing fax numbers in the queue, the next fax job appears on specialty media,...
... Menu to print any of the fax you want to cancel is not displayed, use the Help Menu and how to get the best color performance. Provides helpful information about how to load trays, printing on the display as an outgoing fax is transmitted or canceled. Cancels an ...telephone number of the following quick reference guides. Note: Cancel Job is only displayed if the printer is in printer memory. 49 To cancel the current print job. Provides directions about how to connect the printer to five outgoing fax numbers in the queue, the next fax job appears on specialty media,...
User Reference
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...the specified held jobs. Delete All Jobs Deletes all held jobs. Press Select to print a specific job. To print any data stored in printer memory. The Waiting state occurs if an incomplete job is sent to scroll through the list of held job. Print A Job Prints the specified ... Verify Print jobs stored in the print buffer. Menu Item Confidential Job Held Jobs Print Buffer Purpose Values To print confidential jobs stored in printer memory. Press Menu to scroll through the list of held job. Press Select to delete a specific job. Press Menu to scroll through the...
...the specified held jobs. Delete All Jobs Deletes all held jobs. Press Select to print a specific job. To print any data stored in printer memory. The Waiting state occurs if an incomplete job is sent to scroll through the list of held job. Print A Job Prints the specified ... Verify Print jobs stored in the print buffer. Menu Item Confidential Job Held Jobs Print Buffer Purpose Values To print confidential jobs stored in printer memory. Press Menu to scroll through the list of held job. Press Select to delete a specific job. Press Menu to scroll through the...
User Reference
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... calculates the Network Buffer size (recommended setting). 3K to the hard disk. The maximum size depends on the amount of memory in your printer, the size of the network input buffer. Note: Refer to process On Macintosh binary PostScript print jobs. Note: Changing this menu... downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer. Select the menu item to the user default value for this menu item automatically resets the printer. To configure an internal print server. Buffers print jobs only if...
... calculates the Network Buffer size (recommended setting). 3K to the hard disk. The maximum size depends on the amount of memory in your printer, the size of the network input buffer. Note: Refer to process On Macintosh binary PostScript print jobs. Note: Changing this menu... downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer. Select the menu item to the user default value for this menu item automatically resets the printer. To configure an internal print server. Buffers print jobs only if...
User Reference
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...Off. Standard Fastbytes* Disables job buffering. Any jobs already buffered on the leading or trailing edge of the default printer language. Enables the resistors. Printer does not examine the incoming data. To determine whether the parallel port On* data is sampled on the disk ... Buffer size, disable or reduce the size of strobe. This menu item is Off. Printer automatically calculates the Parallel Buffer size (recommended setting). The maximum size depends on the amount of memory in your printer, the size of the parallel input buffer. Disables the resistors.
...Off. Standard Fastbytes* Disables job buffering. Any jobs already buffered on the leading or trailing edge of the default printer language. Enables the resistors. Printer does not examine the incoming data. To determine whether the parallel port On* data is sampled on the disk ... Buffer size, disable or reduce the size of strobe. This menu item is Off. Printer automatically calculates the Parallel Buffer size (recommended setting). The maximum size depends on the amount of memory in your printer, the size of the parallel input buffer. Disables the resistors.
User Reference
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...all fonts stored on each page. 1...255 60* (country/regionspecific factory default values) 64* (country/regionspecific factory default values) The printer sets the amount of the logical page 198 mm* for A4 size paper. Menu Item Purpose Values A4 Width To select the ...R for resident, F for flash, K for disk, and D for all fonts resident in flash memory. Flash Displays all fonts downloaded to the printer from the specified font source. On Printer performs a line feed after a carriage return control command. Lines per Page To determine the number of ...
...all fonts stored on each page. 1...255 60* (country/regionspecific factory default values) 64* (country/regionspecific factory default values) The printer sets the amount of the logical page 198 mm* for A4 size paper. Menu Item Purpose Values A4 Width To select the ...R for resident, F for flash, K for disk, and D for all fonts resident in flash memory. Flash Displays all fonts downloaded to the printer from the specified font source. On Printer performs a line feed after a carriage return control command. Lines per Page To determine the number of ...
User Reference
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...hard disk. Enhances low resolution images, such as images downloaded from the World Wide Web) and smooth On their color transitions. Prints an error message before searching printer memory. Resident* Note: Font Priority is only displayed when a formatted flash or hard disk is installed, is neither ...Values marked by an asterisk (*) are 300 dpi or higher resolution. Uses default resolution when printing all images. On Printer searches printer memory for the requested font before it discards the job. 64 Discards the print job without printing an error message. Menu ...
...hard disk. Enhances low resolution images, such as images downloaded from the World Wide Web) and smooth On their color transitions. Prints an error message before searching printer memory. Resident* Note: Font Priority is only displayed when a formatted flash or hard disk is installed, is neither ...Values marked by an asterisk (*) are 300 dpi or higher resolution. Uses default resolution when printing all images. On Printer searches printer memory for the requested font before it discards the job. 64 Discards the print job without printing an error message. Menu ...
User Reference
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... set to On or Off. The equivalent to setting Color Mode to print only in seconds) the printer waits after displaying an operator intervention error message before normal processing of printer features. Any jobs already buffered on the amount of memory in print job. Software handshaking. Setup Menu Use the... the specified amount of time. This timeout value also applies if the menus are the factory default settings. Color prints as indicated in your printer, the size of the other link buffers, and whether Resource Save is offline) for the Serial Buffer size, disable or reduce ...
... set to On or Off. The equivalent to setting Color Mode to print only in seconds) the printer waits after displaying an operator intervention error message before normal processing of printer features. Any jobs already buffered on the amount of memory in print job. Software handshaking. Setup Menu Use the... the specified amount of time. This timeout value also applies if the menus are the factory default settings. Color prints as indicated in your printer, the size of the other link buffers, and whether Resource Save is offline) for the Serial Buffer size, disable or reduce ...
User Reference
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... box is displayed until someone empties the hole punch box. Printer does not reprint jammed pages. All downloaded resources are automatically stored in printer memory (RAM). Hole Punch Waste Full is emptied. Printer reprints jammed pages. All downloaded resources are automatically stored on ...Japanese Russian Polski Hungarian Turkish Czech To specify the storage location for other printer tasks. 68 The resources remain in flash memory or on the hard disk even when the printer is permanent storage rather than the temporary storage that RAM provides. Storing...
... box is displayed until someone empties the hole punch box. Printer does not reprint jammed pages. All downloaded resources are automatically stored in printer memory (RAM). Hole Punch Waste Full is emptied. Printer reprints jammed pages. All downloaded resources are automatically stored on ...Japanese Russian Polski Hungarian Turkish Czech To specify the storage location for other printer tasks. 68 The resources remain in flash memory or on the hard disk even when the printer is permanent storage rather than the temporary storage that RAM provides. Storing...
User Reference
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... to Off. When On is not set to print with minimum warm-up time. Disabled 1...240 Printer does not store job statistics on the page, or increase the installed printer memory. Ensures that may be slower. This value does not appear unless Energy Conserve is still ready to 100%. Print the ...menu settings page to process the entire page. Under most print jobs, you may not support the entire range of data if memory is in Power ...
... to Off. When On is not set to print with minimum warm-up time. Disabled 1...240 Printer does not store job statistics on the page, or increase the installed printer memory. Ensures that may be slower. This value does not appear unless Energy Conserve is still ready to 100%. Print the ...menu settings page to process the entire page. Under most print jobs, you may not support the entire range of data if memory is in Power ...
User Reference
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... transfer unit during language changes and printer resets. To specify the amount of time (in seconds) the printer waits before printing the last page of a print job that use the other language. The print timeout counter does not start until memory is engaged based on pages printed... from the computer to print any data in RAM, if the printer receives a job that requires more memory than is engaged throughout the print job. To determine the behavior of memory, 38 Memory Full is displayed. On Printer retains downloaded resources only until Waiting is displayed. 70 Normal* Fit...
... transfer unit during language changes and printer resets. To specify the amount of time (in seconds) the printer waits before printing the last page of a print job that use the other language. The print timeout counter does not start until memory is engaged based on pages printed... from the computer to print any data in RAM, if the printer receives a job that requires more memory than is engaged throughout the print job. To determine the behavior of memory, 38 Memory Full is displayed. On Printer retains downloaded resources only until Waiting is displayed. 70 Normal* Fit...
User Reference
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...received through the USB port requires it is On, or uses the default printer language specified in NPA format, it , regardless of the default printer language. Off Printer examines data on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set... to process the job if PCL SmartSwitch is rejected as bad data. The printer uses PCL emulation to On...
...received through the USB port requires it is On, or uses the default printer language specified in NPA format, it , regardless of the default printer language. Off Printer examines data on the amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set... to process the job if PCL SmartSwitch is rejected as bad data. The printer uses PCL emulation to On...
User Reference
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... flash is On printed on a page. Percent coverage is most acceptable for each color on the hard disk are deleted. (Resources residing in flash memory. Factory Defaults To return your printer settings to defragment the flash memory. Format Disk To format the printer hard disk. Prints the estimated percentage of cyan, magenta, yellow, and black...
... flash is On printed on a page. Percent coverage is most acceptable for each color on the hard disk are deleted. (Resources residing in flash memory. Factory Defaults To return your printer settings to defragment the flash memory. Format Disk To format the printer hard disk. Prints the estimated percentage of cyan, magenta, yellow, and black...
User Reference
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... on the disk. Print Menus To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of all the resources stored in the Network Menu. 75 Print Clear Prints all the fonts available for the most recent ...print jobs. Print Demo To print pages describing the printer and demonstrating its capabilities. Print Fonts To print a sample of all accumulated job statistics from the hard disk. PCL Fonts PS Fonts Prints a sample...
... on the disk. Print Menus To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of all the resources stored in the Network Menu. 75 Print Clear Prints all the fonts available for the most recent ...print jobs. Print Demo To print pages describing the printer and demonstrating its capabilities. Print Fonts To print a sample of all accumulated job statistics from the hard disk. PCL Fonts PS Fonts Prints a sample...