Clearing Jams Guide
Page 1
...trays to load them. • Do not load too much paper. Have postage stamps attached - Have any exposed adhesive when the flap is printing. Are stuck together or damaged in any paper jam message, you avoid jams. Paper tray recommendations • Make sure the paper lies flat .... • Make sure all sizes and types are not pressing too tightly against the paper or envelopes. • Push all jammed paper from the paper path. Have an interlocking design - Lexmark™ X65x Clearing Jams Guide Clearing jams Avoiding jams The following table lists the jams that can ...
...trays to load them. • Do not load too much paper. Have postage stamps attached - Have any exposed adhesive when the flap is printing. Are stuck together or damaged in any paper jam message, you avoid jams. Paper tray recommendations • Make sure the paper lies flat .... • Make sure all sizes and types are not pressing too tightly against the paper or envelopes. • Push all jammed paper from the paper path. Have an interlocking design - Lexmark™ X65x Clearing Jams Guide Clearing jams Avoiding jams The following table lists the jams that can ...
Clearing Jams Guide
Page 4
...page 1. 5 Reinstall the envelope feeder. Note: If you cannot remove the envelope, then the print cartridge will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. 3 If the jammed envelope has entered the printer and cannot be removed. The envelope feeder feeds envelopes from the printer. 5 ...location of the jam. 2 If the paper is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide. 9 Lower the envelope weight. 10 Touch Continue. 270-279 paper jams To clear a jam in the high-capacity output ...
...page 1. 5 Reinstall the envelope feeder. Note: If you cannot remove the envelope, then the print cartridge will be the one that is jammed. 1 Lift the envelope weight. 2 Remove all envelopes. 3 If the jammed envelope has entered the printer and cannot be removed. The envelope feeder feeds envelopes from the printer. 5 ...location of the jam. 2 If the paper is exiting into place. 6 Flex and stack the envelopes. 7 Load the envelopes in the envelope feeder. 8 Adjust the paper guide. 9 Lower the envelope weight. 10 Touch Continue. 270-279 paper jams To clear a jam in the high-capacity output ...
Troubleshooting Guide
Page 6
.... For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the envelope feeder instruction sheet. Flash memory card Make sure the flash memory card is securely connected to the 2000-sheet tray...Windows users, specify the settings from Print Properties. • For Macintosh users, specify the settings from , select the option. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the envelope feeder, or go to www.lexmark.com/publications to the 2000-sheet ...
.... For more information, see the hardware setup documentation that came with the paper tray, or go to www.lexmark.com/publications to view the envelope feeder instruction sheet. Flash memory card Make sure the flash memory card is securely connected to the 2000-sheet tray...Windows users, specify the settings from Print Properties. • For Macintosh users, specify the settings from , select the option. Reinstall the paper tray. For more information, see the hardware setup documentation that came with the envelope feeder, or go to www.lexmark.com/publications to the 2000-sheet ...
User's Guide
Page 7
......130 Tips on using transparencies ...131 Tips on using envelopes...131 Tips on using labels...132 Tips on using card stock...132 Printing confidential and other held jobs...133 Holding jobs in the printer ...133 Printing confidential and other held jobs from Windows 134 Printing confidential and other held jobs from a Macintosh computer 134...
......130 Tips on using transparencies ...131 Tips on using envelopes...131 Tips on using labels...132 Tips on using card stock...132 Printing confidential and other held jobs...133 Holding jobs in the printer ...133 Printing confidential and other held jobs from Windows 134 Printing confidential and other held jobs from a Macintosh computer 134...
User's Guide
Page 8
Configure MP menu...155 Envelope Enhance ...156 Substitute Size menu...156 Paper Texture menu ...156 Paper Weight menu ...158 Paper Loading menu ...160 Custom Types menu...161 Custom Names menu...... menu ...171 NetWare menu...172 LexLink menu ...173 Standard USB menu...173 Parallel menu...175 Serial menu ...177 Security menu...179 Miscellaneous menu...179 Confidential Print menu ...180 Disk Wiping menu ...181 Security Audit Log menu ...182 Set Date/Time menu...183 Settings menu...183 General Settings menu ...183 Copy Settings...
Configure MP menu...155 Envelope Enhance ...156 Substitute Size menu...156 Paper Texture menu ...156 Paper Weight menu ...158 Paper Loading menu ...160 Custom Types menu...161 Custom Names menu...... menu ...171 NetWare menu...172 LexLink menu ...173 Standard USB menu...173 Parallel menu...175 Serial menu ...177 Security menu...179 Miscellaneous menu...179 Confidential Print menu ...180 Disk Wiping menu ...181 Security Audit Log menu ...182 Set Date/Time menu...183 Settings menu...183 General Settings menu ...183 Copy Settings...
User's Guide
Page 10
...printing problems...263 Multiple-language PDFs do not print...263 Error message about reading USB drive appears...263 Jobs do not print...264 Confidential and other held jobs do not print ...264 Job takes longer than expected to print ...265 Job prints... from the wrong tray or on the wrong paper 265 Incorrect characters print......273 Can receive but not send faxes...274 Received fax has poor print quality...274 Solving option problems...275 Option does not operate correctly or...
...printing problems...263 Multiple-language PDFs do not print...263 Error message about reading USB drive appears...263 Jobs do not print...264 Confidential and other held jobs do not print ...264 Job takes longer than expected to print ...265 Job prints... from the wrong tray or on the wrong paper 265 Incorrect characters print......273 Can receive but not send faxes...274 Received fax has poor print quality...274 Solving option problems...275 Option does not operate correctly or...
User's Guide
Page 81
Be careful not to a stop. Without an optional StapleSmart Finisher With an optional StapleSmart Finisher Single-sided printing Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Loading paper and specialty media 81 Slide the stack gently into the multipurpose feeder until it comes to scratch them. 5 Load the paper or specialty media. Envelopes Transparencies* * Avoid touching the print side of transparencies.
Be careful not to a stop. Without an optional StapleSmart Finisher With an optional StapleSmart Finisher Single-sided printing Single-sided printing Duplex (two-sided) printing Duplex (two-sided) printing Loading paper and specialty media 81 Slide the stack gently into the multipurpose feeder until it comes to scratch them. 5 Load the paper or specialty media. Envelopes Transparencies* * Avoid touching the print side of transparencies.
User's Guide
Page 82
...loosely in the multipurpose feeder, lies flat, and is printing. • Load only one size and type of media at a time. • Load envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 6 Adjust the width guide... the stack height limiter. • Do not load or close the envelope support. • Medium-length envelopes-Extend the envelope support to the middle position. • Long envelopes-Fully open the envelope support. 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the ...
...loosely in the multipurpose feeder, lies flat, and is printing. • Load only one size and type of media at a time. • Load envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer. 6 Adjust the width guide... the stack height limiter. • Do not load or close the envelope support. • Medium-length envelopes-Extend the envelope support to the middle position. • Long envelopes-Fully open the envelope support. 2 Lift the envelope weight back toward the printer. 3 Slide the width guide to the ...
User's Guide
Page 83
... Paper Size/Type menu. The Paper Type setting must be set the Paper Size and Paper Type. When one linked tray is useful for large print jobs or multiple copies. Straighten the edges on a level surface. 5 Load the stack of the paper guides in order for all trays from ...the Paper Type menu available from the next linked tray. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. The printer automatically senses the Paper Size setting according to touch the paper...
... Paper Size/Type menu. The Paper Type setting must be set the Paper Size and Paper Type. When one linked tray is useful for large print jobs or multiple copies. Straighten the edges on a level surface. 5 Load the stack of the paper guides in order for all trays from ...the Paper Type menu available from the next linked tray. Warning-Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self-stick adhesives. The printer automatically senses the Paper Size setting according to touch the paper...
User's Guide
Page 91
... type 250- Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. The paper capacity of print jobs which prevents duplexing. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (... • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. The duplex unit supports 63-170 g/m2 (17-45...
... type 250- Paper capacity estimations are calculated based on 75 g/m2 (20 lb) paper. The paper capacity of print jobs which prevents duplexing. Paper types and weights supported by the printer The printer engine supports 60-176 g/m2 (... • Custom • Letterhead • Light • Heavy • Preprinted • Rough/Cotton • Recycled Card stock Envelopes X X X Labels 1 • Paper • Vinyl Transparencies 1 Printing labels requires a special label fuser cleaner which use supported paper types and weights. The duplex unit supports 63-170 g/m2 (17-45...
User's Guide
Page 92
... standard bin (250 or 550 sheets) Output Expander (550 sheets) or High Capacity Output Stacker (1850 sheets) 5-Bin Mailbox (500 sheets)1 StapleSmart Finisher (500 sheets2) X Envelopes X X Labels 3 • Paper • Vinyl Transparencies X X X X 1 Supports 60-90 g/m2 (16-24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet...
... standard bin (250 or 550 sheets) Output Expander (550 sheets) or High Capacity Output Stacker (1850 sheets) 5-Bin Mailbox (500 sheets)1 StapleSmart Finisher (500 sheets2) X Envelopes X X Labels 3 • Paper • Vinyl Transparencies X X X X 1 Supports 60-90 g/m2 (16-24 lb) paper weights. 2 Maximum of 50 sheets per stapled packet...
User's Guide
Page 131
... using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Feed envelopes from the multipurpose feeder or the optional envelope feeder. • Set the Paper Type to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for laser...
... using envelopes Print samples on the envelopes being considered for use before buying large quantities. When printing on envelopes: • Feed envelopes from the multipurpose feeder or the optional envelope feeder. • Set the Paper Type to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4-size transparencies and Lexmark part number 70X7240 for laser...
User's Guide
Page 132
... of the adhesive at www.lexmark.com/publications. Have rough, cockle, or laid finishes • Adjust the width guide to verify that: - Check with the special cartridge required for laser printers. The labels can significantly impact print quality. Adhesive material contaminates the...adhesive, and could void the warranty. • If zone coating of the envelopes. Partial sheets may wrinkle or seal envelopes. Tips on the labels being considered for use before buying large quantities. Printing 132 Notes: • Paper, dual-web paper, polyester, and vinyl labels...
... of the adhesive at www.lexmark.com/publications. Have rough, cockle, or laid finishes • Adjust the width guide to verify that: - Check with the special cartridge required for laser printers. The labels can significantly impact print quality. Adhesive material contaminates the...adhesive, and could void the warranty. • If zone coating of the envelopes. Partial sheets may wrinkle or seal envelopes. Tips on the labels being considered for use before buying large quantities. Printing 132 Notes: • Paper, dual-web paper, polyester, and vinyl labels...
User's Guide
Page 139
Have windows, holes, perforations, cutouts, or embossing - Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Envelope recommendations • To reduce wrinkling, use paper that : - Have an interlocking design - Have postage stamps attached - When there is more ..., creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use the Envelope Enhance menu in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the...
Have windows, holes, perforations, cutouts, or embossing - Load them prior to printing, or wait for a prompt to load them. • Do not load too much paper. Envelope recommendations • To reduce wrinkling, use paper that : - Have an interlocking design - Have postage stamps attached - When there is more ..., creased, damp, bent, or curled paper. • Flex, fan, and straighten paper before loading it. • Do not use the Envelope Enhance menu in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the...
User's Guide
Page 146
.... Make sure it snaps into a bin, then pull the paper straight out, and then touch Continue. Clearing jams 146 The envelope feeder feeds envelopes from the printer. If not, then continue with step 3. 3 Pull down the output bin door or doors. 4 Remove the jammed paper. 5 ...Remove the envelope from the bottom of the stack; 260 paper jam Touch Status/Supplies to identify the location of the jam. 2 Pull down the StapleSmart finisher door. 3 Remove the jammed paper. 4 Close the StapleSmart finisher door. 5 Touch Continue. Note: If you cannot remove the envelope, then the print cartridge will...
.... Make sure it snaps into a bin, then pull the paper straight out, and then touch Continue. Clearing jams 146 The envelope feeder feeds envelopes from the printer. If not, then continue with step 3. 3 Pull down the output bin door or doors. 4 Remove the jammed paper. 5 ...Remove the envelope from the bottom of the stack; 260 paper jam Touch Status/Supplies to identify the location of the jam. 2 Pull down the StapleSmart finisher door. 3 Remove the jammed paper. 4 Close the StapleSmart finisher door. 5 Touch Continue. Note: If you cannot remove the envelope, then the print cartridge will...
User's Guide
Page 151
... Copy guide E-mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide Understanding printer menus 151 Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types... Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 SMTP Setup Standard USB Parallel Serial 1 Only appears if a wireless card is installed...
... Copy guide E-mail guide Fax guide FTP guide Information guide Print Defects guide Supplies Guide Understanding printer menus 151 Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Envelope Enhance Substitute Size Paper Texture Paper Weight Paper Loading Custom Types... Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List NetWare Setup Page Print Fonts Print Directory Asset Report Active NIC Standard Network2 SMTP Setup Standard USB Parallel Serial 1 Only appears if a wireless card is installed...
User's Guide
Page 152
...match, then the trays are automatically linked. Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an ...installed paper source will appear as a menu setting. When one tray is empty, the job prints using the linked tray. • Automatic size sensing is not supported for MP Feeder to Cassette in each tray Notes: • A4 is the...
...match, then the trays are automatically linked. Paper menu Default Source menu Menu item Default Source Tray MP Feeder Envelope Feeder Manual Paper Manual Env Description Sets a default paper source for all print jobs Notes: • Tray 1 (standard tray) is the factory default setting. • Only an ...installed paper source will appear as a menu setting. When one tray is empty, the job prints using the linked tray. • Automatic size sensing is not supported for MP Feeder to Cassette in each tray Notes: • A4 is the...
User's Guide
Page 153
... feeders are automatically linked. MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • From the Paper menu, Configure MP must be set... . 1 Appears only if Tray Size Sensing is the international factory default setting. Letter is empty, the job prints ...
... feeders are automatically linked. MP Feeder Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio Folio Statement Universal 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the paper size loaded in the multipurpose feeder Notes: • From the Paper menu, Configure MP must be set... . 1 Appears only if Tray Size Sensing is the international factory default setting. Letter is empty, the job prints ...
User's Guide
Page 155
...print jobs. • If paper is loaded in this menu. Understanding printer menus 155 Note: Only installed trays, drawers, and feeders are listed in the multipurpose feeder and First is turned off. Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Note: DL Envelope... is the international factory default setting. 10 Envelope is the ...
...print jobs. • If paper is loaded in this menu. Understanding printer menus 155 Note: Only installed trays, drawers, and feeders are listed in the multipurpose feeder and First is turned off. Manual Envelope Size 7 3/4 Envelope 9 Envelope 10 Envelope DL Envelope Other Envelope Specifies the size of the envelope being manually loaded Note: DL Envelope... is the international factory default setting. 10 Envelope is the ...
User's Guide
Page 156
... substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing. Specifies the relative texture of some envelopes. Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Substitute Size...
... substitutions are allowed. • The Off setting indicates no size substitutions are allowed. • Setting a substitution lets the job print without a Change Paper message appearing. Specifies the relative texture of some envelopes. Specifies the relative texture of the paper loaded in a specific tray Note: Normal is the factory default setting. Substitute Size...