Troubleshooting Guide
Page 1
...sure you have already taken to find a solution. Performing Self Test appears on the Lexmark Web site at www.lexmark.com. Press to return the printer to display the Print as image box. You are using the wrong printer driver or are running Windows Vista, Windows 2000, Windows XP, or Windows Server 2003 ... advanced button to the Ready state. When the test is completed, the Ready message is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you are using a USB port, make sure: • The power cord is plugged into the...
...sure you have already taken to find a solution. Performing Self Test appears on the Lexmark Web site at www.lexmark.com. Press to return the printer to display the Print as image box. You are using the wrong printer driver or are running Windows Vista, Windows 2000, Windows XP, or Windows Server 2003 ... advanced button to the Ready state. When the test is completed, the Ready message is not connected properly Verify that you selected the printer driver associated with the Lexmark ABC. • If you are using a USB port, make sure: • The power cord is plugged into the...
Troubleshooting Guide
Page 2
... images, and the number of pages in the job. Unexpected page breaks occur. For more information, see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. Large jobs do not print A formatting error has occurred... by scrolling through the list of the job may print.) • Delete the job. • Free up additional printer memory by scrolling through the printer driver. You are using a recommended interface cable. Solving option problems If an option does not operate correctly after it is too complex. ...
... images, and the number of pages in the job. Unexpected page breaks occur. For more information, see the Menus and Messages Guide. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. Large jobs do not print A formatting error has occurred... by scrolling through the list of the job may print.) • Delete the job. • Free up additional printer memory by scrolling through the printer driver. You are using a recommended interface cable. Solving option problems If an option does not operate correctly after it is too complex. ...
Troubleshooting Guide
Page 5
...• Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Load paper from the printer driver before sending the job to print. • Scroll to... the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the control...
...• Select a different Toner Darkness setting from the printer driver before sending the job to print. • Scroll to the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Load paper from the printer driver before sending the job to print. • Scroll to... the Color Adjust setting in the Quality Menu and press Select to adjust the color. • Replace the print cartridge that corresponds to the color displayed on the control...
User's Guide
Page 37
... 1 In your word processor, spreadsheet, browser, or other application, select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab, and then select the tray containing the specialty media from the Paper Tray list box... l Press until you loaded. a Press on specialty media (transparencies, labels, other application, select File Page Setup. 2 Choose the correct printer in the Format For pop-up menu. g Press . Loading the trays - Note: Paper Size cannot be adjusted when auto size sensing is...
... 1 In your word processor, spreadsheet, browser, or other application, select File Print. 2 Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings. 3 Click the Paper tab, and then select the tray containing the specialty media from the Paper Tray list box... l Press until you loaded. a Press on specialty media (transparencies, labels, other application, select File Page Setup. 2 Choose the correct printer in the Format For pop-up menu. g Press . Loading the trays - Note: Paper Size cannot be adjusted when auto size sensing is...
User's Guide
Page 39
...Printing and deleting held jobs Once held job you want to .) The printer alerts you when the bin you selected becomes full, and stops printing until you see the value you want the printer to hold the job in the driver when you sent the job. Mail Overflow* Sends jobs automatically to the... bins, by changing the Configure Bins settings in printer memory, you can use the operator panel menus to identify which held...
...Printing and deleting held jobs Once held job you want to .) The printer alerts you when the bin you selected becomes full, and stops printing until you see the value you want the printer to hold the job in the driver when you sent the job. Mail Overflow* Sends jobs automatically to the... bins, by changing the Configure Bins settings in printer memory, you can use the operator panel menus to identify which held...
User's Guide
Page 40
... Setup, depending on the application) to do with them. Printing confidential jobs The term held in printer memory until you want to view the printer driver settings. 3 Depending on the pop-up menu, select Plug-in Preferences Æ Print Time Filters. You can then choose the number of ... Help and see the topic "Confidential Print" or "Print and Hold", and then follow the At the printer steps. Note: If you have a user name associated with your confidential print job, and follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job is not a choice on the ...
... Setup, depending on the application) to do with them. Printing confidential jobs The term held in printer memory until you want to view the printer driver settings. 3 Depending on the pop-up menu, select Plug-in Preferences Æ Print Time Filters. You can then choose the number of ... Help and see the topic "Confidential Print" or "Print and Hold", and then follow the At the printer steps. Note: If you have a user name associated with your confidential print job, and follow the driver instructions. 4 Enter a User Name and PIN. 5 Send your job is not a choice on the ...
User's Guide
Page 42
... job immediately. Once all requested copies of Print Time Filters, and select Job Routing. Note: Repeat Print jobs are ready to view the printer driver settings. 3 Depending on the pop-up menu, choose Plug-in Preferences Æ Print Time Filters. Macintosh 1 From a word processor, ...spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (or Options, Printer, or Setup, depending on the application) to retrieve your user name, and then press . a When using Mac OS 9, if Job Routing is automatically...
... job immediately. Once all requested copies of Print Time Filters, and select Job Routing. Note: Repeat Print jobs are ready to view the printer driver settings. 3 Depending on the pop-up menu, choose Plug-in Preferences Æ Print Time Filters. Macintosh 1 From a word processor, ...spreadsheet, browser, or other application, select File Æ Print. 2 Click Properties. (or Options, Printer, or Setup, depending on the application) to retrieve your user name, and then press . a When using Mac OS 9, if Job Routing is automatically...
User's Guide
Page 49
...laser printers. The top of the letterhead should be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from the printer driver...toward the right of the tray. Selecting preprinted forms and letterhead Use the following table for laser printers. When in xerographic copiers. Media source or process Trays Duplex (two-sided) printing from ...
...laser printers. The top of the letterhead should be able to withstand temperatures of 230°C (446°F) without melting, discoloring, offsetting or releasing hazardous emissions. • To prevent print quality problems, avoid getting fingerprints on the transparencies. • Before loading transparencies, fan the stack to prevent sheets from the printer driver...toward the right of the tray. Selecting preprinted forms and letterhead Use the following table for laser printers. When in xerographic copiers. Media source or process Trays Duplex (two-sided) printing from ...
User's Guide
Page 50
... Envelope, and select the correct envelope size from the operator panel, the printer driver, or from 90 g/m2 (24 lb bond) paper. Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 A4 size transparency. Use metal clasps, string ties, or... weight. • Use only new, undamaged envelopes. • For best performance and to help prevent jams. (See "Paper Type" in laser printers. Are stuck together or damaged in the sealed or closed position - Have an interlocking design - Contain windows, holes, perforations, cutouts, or ...
... Envelope, and select the correct envelope size from the operator panel, the printer driver, or from 90 g/m2 (24 lb bond) paper. Lexmark recommends Lexmark Part Number 12A8240 letter size transparency and Lexmark Part Number 12A8241 A4 size transparency. Use metal clasps, string ties, or... weight. • Use only new, undamaged envelopes. • For best performance and to help prevent jams. (See "Paper Type" in laser printers. Are stuck together or damaged in the sealed or closed position - Have an interlocking design - Contain windows, holes, perforations, cutouts, or ...
User's Guide
Page 51
...Stock & Label Guide available on the Lexmark Web site at least 1 mm (0.04 in the Paper Menu. Partial sheets may cause labels to Labels in .) away from edges is recommended. Set the Paper Type from the printer operator panel, the printer driver, or from the leading edge to...driver edge, and use with paper or transparencies in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to prevent labels from peeling inside the printer. • Portrait orientation is intended for use label sheets with laser printers....
...Stock & Label Guide available on the Lexmark Web site at least 1 mm (0.04 in the Paper Menu. Partial sheets may cause labels to Labels in .) away from edges is recommended. Set the Paper Type from the printer operator panel, the printer driver, or from the leading edge to...driver edge, and use with paper or transparencies in letter size, A4 size, and legal size sheets. Label adhesives, face sheet (printable stock), and topcoats must be able to prevent labels from peeling inside the printer. • Portrait orientation is intended for use label sheets with laser printers....
User's Guide
Page 52
... is approximately 21°C (70°F) and the relative humidity is recommended. Set this from the operator panel, the printer driver, or from the Paper Size menu, and supported weights. Identifying media sources and specifications The following guidelines for the value.... Do not place anything on the Lexmark Web site at www.lexmark.com/publications. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to ...
... is approximately 21°C (70°F) and the relative humidity is recommended. Set this from the operator panel, the printer driver, or from the Paper Size menu, and supported weights. Identifying media sources and specifications The following guidelines for the value.... Do not place anything on the Lexmark Web site at www.lexmark.com/publications. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to ...
User's Guide
Page 59
...198; Quality Menu Lets you adjust the level of toner released on both sides of a sheet of paper. Prints colors less vividly to conserve your software application or printer driver to be sure it and continue printing. Duplex printing is available when you experience faded print, remove the print ...and Messages Guide. Lets you examine the first copy of a multiple-copy job to send a Verify Print job. For more information about Lexmark Authorized Supplies Dealers in your area. Print cartridges When the 88.yy cartridge low message appears or when you attach the optional duplex unit....
...198; Quality Menu Lets you adjust the level of toner released on both sides of a sheet of paper. Prints colors less vividly to conserve your software application or printer driver to be sure it and continue printing. Duplex printing is available when you experience faded print, remove the print ...and Messages Guide. Lets you examine the first copy of a multiple-copy job to send a Verify Print job. For more information about Lexmark Authorized Supplies Dealers in your area. Print cartridges When the 88.yy cartridge low message appears or when you attach the optional duplex unit....
User's Guide
Page 84
...the device. To activate Confidential Print Setup: Note: This feature is off . 2 Press and hold and while turning the printer on. 3 Release both in the driver and through the printer operator panel. Black only mode is only available on the display. Note: Back channel data will buffer to select black only...Print Setup. Black only mode 84 Black only mode In black only mode, all of PIN entry attempts, all colors print in black only mode. A user can be processed while the printer is installed. In the address line, enter the IP address of the display. 4 Press until Black Only ...
...the device. To activate Confidential Print Setup: Note: This feature is off . 2 Press and hold and while turning the printer on. 3 Release both in the driver and through the printer operator panel. Black only mode is only available on the display. Note: Back channel data will buffer to select black only...Print Setup. Black only mode 84 Black only mode In black only mode, all of PIN entry attempts, all colors print in black only mode. A user can be processed while the printer is installed. In the address line, enter the IP address of the display. 4 Press until Black Only ...
User's Guide
Page 85
.... 5 Press until Size Sensing appears, and then press . Lexmark makes no claim as to printer. The printer performs its power-on sequence, and then Config Menu appears on the display. Repeat for each color on each toner color: black, cyan, magenta, and yellow. Activating Menu Changes briefly...are displayed on by turning the printer off. The accuracy of the estimates may vary from the operator panel or by default for all toner colors that are , environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of...
.... 5 Press until Size Sensing appears, and then press . Lexmark makes no claim as to printer. The printer performs its power-on sequence, and then Config Menu appears on the display. Repeat for each color on each toner color: black, cyan, magenta, and yellow. Activating Menu Changes briefly...are displayed on by turning the printer off. The accuracy of the estimates may vary from the operator panel or by default for all toner colors that are , environmental conditions, the media type, the software application, software settings, the driver, driver settings, and the content of...
User's Guide
Page 88
..., wait about 10 seconds, and turn the printer off and call for service. Make sure Ready or Power Saver appears on the display. press . Verify that you selected the printer driver associated with the Lexmark C770, C772. • If you are using a USB port, make sure you are using... a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Reduce the complexity of your print job by...
..., wait about 10 seconds, and turn the printer off and call for service. Make sure Ready or Power Saver appears on the display. press . Verify that you selected the printer driver associated with the Lexmark C770, C772. • If you are using a USB port, make sure you are using... a Windows 98/Me, Windows 2000, Windows XP, or Windows Server 2003 compatible printer driver. Reduce the complexity of your print job by...
User's Guide
Page 89
... are using an incompatible parallel cable. The job is set correctly in the Finishing Menu or through the printer driver. Solving mailbox problems 89 The printer does not have enough memory. Turn the printer off and back on the display, you are using an IEEE 1284-compliant parallel cable. Note: Setting ...the Paper Menu. • For more informations, see the Menus and Messages Guide. Cause The mailbox and the printer are set on the wrong paper or specialty media. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for both the size and type of pages in...
... are using an incompatible parallel cable. The job is set correctly in the Finishing Menu or through the printer driver. Solving mailbox problems 89 The printer does not have enough memory. Turn the printer off and back on the display, you are using an IEEE 1284-compliant parallel cable. Note: Setting ...the Paper Menu. • For more informations, see the Menus and Messages Guide. Cause The mailbox and the printer are set on the wrong paper or specialty media. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for both the size and type of pages in...
User's Guide
Page 95
... to match the paper or specialty media you are using . • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. • Load paper from a new package. • Avoid textured paper with rough ... The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Print too dark • The Toner Darkness setting is too dark. ...
... to match the paper or specialty media you are using . • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Perform a Color Adjust in the Utilities Menu. • Load paper from a new package. • Avoid textured paper with rough ... The Toner Darkness setting is too dark. • The print cartridges are defective. • Select a different Toner Darkness setting from the printer driver before sending the job to print. • Replace the print cartridges. Print too dark • The Toner Darkness setting is too dark. ...
User's Guide
Page 97
... of printouts. Additionally, they commonly let users modify the color of each object in this manner. The object type information lets different color conversion tables be physically reproduced on a color laser printer. However, because of technology differences that exist between printers and monitors, there are many colors that can also be used to create green. on page...
... of printouts. Additionally, they commonly let users modify the color of each object in this manner. The object type information lets different color conversion tables be physically reproduced on a color laser printer. However, because of technology differences that exist between printers and monitors, there are many colors that can also be used to create green. on page...
User's Guide
Page 110
... 51 laser notice 106 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ... types 46 storing 44 unacceptable 48 paper jams areas 63 avoiding 45 clearing 62 fuser 69 Parallel Interface Card 16 PIN entering at the printer 41 entering from the driver 40 Power Saver, adjusting 80 preprinted forms 49 Print and Hold function see held jobs 39 print server installing...
... 51 laser notice 106 letterhead 49 guidelines 49 page orientation 49 printing 49 Lexmark Authorized Supplies Dealers 58 linking 38 bins 39 trays 38 loading 2000-sheet tray 33 500-sheet trays 31 multipurpose feeder 35 lock feature, security 83 M Macintosh 29, 37, 38, 40, 42 mailbox 11 maintaining the printer 58 ... types 46 storing 44 unacceptable 48 paper jams areas 63 avoiding 45 clearing 62 fuser 69 Parallel Interface Card 16 PIN entering at the printer 41 entering from the driver 40 Power Saver, adjusting 80 preprinted forms 49 Print and Hold function see held jobs 39 print server installing...
Technical Reference
Page 23
All Type 1 fonts are supported by both the Hewlett-Packard Company's LaserJet 4050 and the Lexmark family of the fonts work only in the forward compatibility mode. The following table shows the ... Helvetica Narrow Bold 1 4 3 24580 1 4 3 61444 1 Notice the values for forward and backward compatibility modes differ slightly for each font. With the appropriate printer driver installed and selected, your software program selects these fonts. 2-11 PCL Table 2-2: Forward and Backward Compatibility Font Selection Commands (Continued) Forward and Backward Compatibility Mode...
All Type 1 fonts are supported by both the Hewlett-Packard Company's LaserJet 4050 and the Lexmark family of the fonts work only in the forward compatibility mode. The following table shows the ... Helvetica Narrow Bold 1 4 3 24580 1 4 3 61444 1 Notice the values for forward and backward compatibility modes differ slightly for each font. With the appropriate printer driver installed and selected, your software program selects these fonts. 2-11 PCL Table 2-2: Forward and Backward Compatibility Font Selection Commands (Continued) Forward and Backward Compatibility Mode...