Clearing Jams Guide
Page 1
...the surface to appear before removing a tray. • Do not load the manual feeder while the printer is printing. Open Door D, and then remove the jam. Wait for Load tray or Ready to cool...been cut or trimmed by lifting the release latch and lowering the door. Remove the staple cartridge, and then clear the staple jam. Open doors and covers, and remove trays to appear... location appears. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much paper. Make sure the stack height...
...the surface to appear before removing a tray. • Do not load the manual feeder while the printer is printing. Open Door D, and then remove the jam. Wait for Load tray or Ready to cool...been cut or trimmed by lifting the release latch and lowering the door. Remove the staple cartridge, and then clear the staple jam. Open doors and covers, and remove trays to appear... location appears. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. • Do not load too much paper. Make sure the stack height...
Quick Reference
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Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. 4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. 7 Press the button ... from the top of the photoconductor. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 3 Open Door E (front printer door). 8 The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new...
Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. 4 Unpack the replacement photoconductor. 5 Align and insert the end of the photoconductor. 7 Press the button ... from the top of the photoconductor. 8 Lift the bar up, and then press latch E5 down so that it near the printer. 3 Open Door E (front printer door). 8 The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new...
Quick Reference
Page 9
...paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with the unlock symbol, and then insert the toner cartridge all cables to the printer before beginning a new print job. 9 Warning-Potential Damage: Do not use household cleaners or detergents, as they may cause ...damage to remove any ink residue that the printer is turned off and unplugged from the printer. 7 Lock the cartridge by turning the arrow-shaped cartridge handle clockwise until the arrow-shaped handle points toward the lock symbol. Cleaning the exterior...
...paper support and paper exit tray. 3 Dampen a clean, lint-free cloth with the unlock symbol, and then insert the toner cartridge all cables to the printer before beginning a new print job. 9 Warning-Potential Damage: Do not use household cleaners or detergents, as they may cause ...damage to remove any ink residue that the printer is turned off and unplugged from the printer. 7 Lock the cartridge by turning the arrow-shaped cartridge handle clockwise until the arrow-shaped handle points toward the lock symbol. Cleaning the exterior...
User Guide
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... box ...132 Cleaning the printhead lenses ...137 Replacing a photoconductor...141 Replacing a toner cartridge...144 Recycling Lexmark products...146 Moving the printer...146 Before moving the printer ...146 Moving the printer to another location...147 Setting the printer up in a new location ...147 Shipping the printer ...148 Administrative support 149 Adjusting the brightness or contrast of the display...
... box ...132 Cleaning the printhead lenses ...137 Replacing a photoconductor...141 Replacing a toner cartridge...144 Recycling Lexmark products...146 Moving the printer...146 Before moving the printer ...146 Moving the printer to another location...147 Setting the printer up in a new location ...147 Shipping the printer ...148 Administrative support 149 Adjusting the brightness or contrast of the display...
User Guide
Page 41
... letter, A4, or legal‑size label sheets. • Use labels designed specifically for laser printers. Using card stock Card stock is in a jam. When printing on labels: • ...flap is heavy, single‑ply print media. Note: A combination of the adhesive at www.lexmark.com/publications. Paper and specialty media guide 41 - Have windows, holes, perforations, cutouts, ...fumes. Partial sheets may wrinkle or seal envelopes. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not use a non‑oozing adhesive. •...
... letter, A4, or legal‑size label sheets. • Use labels designed specifically for laser printers. Using card stock Card stock is in a jam. When printing on labels: • ...flap is heavy, single‑ply print media. Note: A combination of the adhesive at www.lexmark.com/publications. Paper and specialty media guide 41 - Have windows, holes, perforations, cutouts, ...fumes. Partial sheets may wrinkle or seal envelopes. Adhesive material contaminates the printer and could void the printer and cartridge warranties. • Do not use a non‑oozing adhesive. •...
User Guide
Page 55
... and Max Yield The Max Speed and Max Yield settings allow you are printing to. 3 From the printer window, select the job to color mode based on the color content found on each page. Note: The printer driver is mixed. Printing 55 3 Click the trash icon. Then, it prints in slower printing if... is the factory default setting. • Max Speed-Prints in black and white To print all text and graphics using only the black toner cartridge, set the printer to choose between a faster print speed or a higher toner yield. Canceling a print job from black to cancel. 4 From the icon bar at the...
... and Max Yield The Max Speed and Max Yield settings allow you are printing to. 3 From the printer window, select the job to color mode based on the color content found on each page. Note: The printer driver is mixed. Printing 55 3 Click the trash icon. Then, it prints in slower printing if... is the factory default setting. • Max Speed-Prints in black and white To print all text and graphics using only the black toner cartridge, set the printer to choose between a faster print speed or a higher toner yield. Canceling a print job from black to cancel. 4 From the icon bar at the...
User Guide
Page 74
Understanding printer menus Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Color PC Units Life Warning Replace Missing OK Normal Black PC Unit Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK ...Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK 74 Description Shows the status of the toner cartridges...
Understanding printer menus Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Color PC Units Life Warning Replace Missing OK Normal Black PC Unit Life Warning Replace Missing OK Normal Waste Toner Box Near Full Replace Missing OK ...Staples G5, Staples G11, or Staples G12 Low Empty Missing OK Hole Punch Box Full Missing OK 74 Description Shows the status of the toner cartridges...
User Guide
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...To learn how to replace the specified staple cartridge, press repeatedly until the Show Me message for the message to clear. Menus are disabled The printer menus are disabled, it is using the standard network port built into the printer system board. Convert files to clear the ...the control panel. Network/Network The printer is connected to clear. Understanding printer messages 117 Load with • Load the paper tray or other source with the correct paper type and size. Load staples • Replace the specified staple cartridge in the finisher. Contact your ...
...To learn how to replace the specified staple cartridge, press repeatedly until the Show Me message for the message to clear. Menus are disabled The printer menus are disabled, it is using the standard network port built into the printer system board. Convert files to clear the ...the control panel. Network/Network The printer is connected to clear. Understanding printer messages 117 Load with • Load the paper tray or other source with the correct paper type and size. Load staples • Replace the specified staple cartridge in the finisher. Contact your ...
User Guide
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... paper from the standard exit bin to clear the message and resume printing. Staples low or missing Load the specified staple cartridge in the tray to clear the message and continue stapling. Tray Empty Load paper in the finisher to delete the specified ...cable connection. Tray Low Load paper in the specified tray to clear. Understanding printer messages 120 Serial The printer is using a USB cable connection. Staples empty or misfed Load the specified staple cartridge into the printer. Some held jobs will not be restored • Press until Continue appears,...
... paper from the standard exit bin to clear the message and resume printing. Staples low or missing Load the specified staple cartridge in the tray to clear the message and continue stapling. Tray Empty Load paper in the finisher to delete the specified ...cable connection. Tray Low Load paper in the specified tray to clear. Understanding printer messages 120 Serial The printer is using a USB cable connection. Staples empty or misfed Load the specified staple cartridge into the printer. Some held jobs will not be restored • Press until Continue appears,...
User Guide
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...Feeder Size is set to make sure the paper is correctly set to install a toner cartridge, press repeatedly until Continue appears, and then press paper tray. Understanding printer messages 121 Waiting The printer has received data to print, but is waiting for an End‑of the buffer.... • Cancel the current print job. 31 Missing or defective cartridge The specified toner cartridge is either missing or not functioning ...
...Feeder Size is set to make sure the paper is correctly set to install a toner cartridge, press repeatedly until Continue appears, and then press paper tray. Understanding printer messages 121 Waiting The printer has received data to print, but is waiting for an End‑of the buffer.... • Cancel the current print job. 31 Missing or defective cartridge The specified toner cartridge is either missing or not functioning ...
User Guide
Page 127
... until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. The black photoconductor can be replaced at the same time. Replace the specified toner cartridge. Install new cyan, magenta, and yellow photoconductors. Note: The printer has four photoconductors: cyan, magenta, yellow, and black...
... until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. The black photoconductor can be replaced at the same time. Replace the specified toner cartridge. Install new cyan, magenta, and yellow photoconductors. Note: The printer has four photoconductors: cyan, magenta, yellow, and black...
User Guide
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...88 Cyan toner low, 88 Magenta toner low, 88 Yellow toner low, or 88 Black toner low appears, order a new cartridge. A summary of supply levels is required. Checking the status of supplies from a network computer Note: The computer must be connected...then press . Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you purchased the printer. Ordering supplies To order supplies in your area. Maintaining the printer 130 Checking the status of supplies A message appears on ...
...88 Cyan toner low, 88 Magenta toner low, 88 Yellow toner low, or 88 Black toner low appears, order a new cartridge. A summary of supply levels is required. Checking the status of supplies from a network computer Note: The computer must be connected...then press . Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you purchased the printer. Ordering supplies To order supplies in your area. Maintaining the printer 130 Checking the status of supplies A message appears on ...
User Guide
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... inside the stapler finisher door for the printer are: Part name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement...
... inside the stapler finisher door for the printer are: Part name Part number Cyan High Yield Toner Cartridge C930H2CG Magenta High Yield Toner Cartridge C930H2MG Yellow High Yield Toner Cartridge C930H2YG Black High Yield Toner Cartridge C930H2KG Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement...
User Guide
Page 144
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it near the printer. 3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow‑shaped handle points toward the unlock symbol. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. Maintaining the printer 144 9 Close Door E.
The printer will not continue printing until the specified cartridge is replaced. 1 Make sure the printer is on and Ready or 88 Replace toner appears. 2 Unpack the new cartridge, and set it near the printer. 3 Open Door E (front printer door). 4 Unlock the specified cartridge by turning the cartridge counterclockwise until the arrow‑shaped handle points toward the unlock symbol. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace toner appears. Maintaining the printer 144 9 Close Door E.
User Guide
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Maintaining the printer 145 5 Remove the cartridge by gently pulling it away from the printer. 6 Align the arrow‑shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. 7 Lock the cartridge by turning the arrow‑shaped cartridge handle clockwise until it points toward the lock symbol.
Maintaining the printer 145 5 Remove the cartridge by gently pulling it away from the printer. 6 Align the arrow‑shaped handle with the unlock symbol, and then insert the toner cartridge all the way into the opening. 7 Lock the cartridge by turning the arrow‑shaped cartridge handle clockwise until it points toward the lock symbol.
User Guide
Page 166
... the tray. Paper curl These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Try one or more of the following : Troubleshooting 166 Light colored line, white line, or incorrectly colored line These are possible solutions. The black photoconductor can be dirty.... Make sure the Paper Type setting matches the paper loaded in its original wrapper until you use it. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. The cyan, magenta, and yellow photoconductors must all be replaced at the same time.
... the tray. Paper curl These are possible solutions. Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Try one or more of the following : Troubleshooting 166 Light colored line, white line, or incorrectly colored line These are possible solutions. The black photoconductor can be dirty.... Make sure the Paper Type setting matches the paper loaded in its original wrapper until you use it. A TONER CARTRIDGE MAY BE DEFECTIVE Replace the defective toner cartridge. The cyan, magenta, and yellow photoconductors must all be replaced at the same time.
User Guide
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... four photoconductors: cyan, magenta, yellow, and black. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. The cyan, magenta, and yellow photoconductors must all be replaced separately. The black photoconductor can be replaced at the...For more information, contact Customer Support. Troubleshooting 169 Repeating defects ) ) ) ) DO MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE? Solid color pages The printer may need to the correct positions for the paper size loaded. Toner fog or background shading appears on the page A...
... four photoconductors: cyan, magenta, yellow, and black. CHECK THE PAPER Make sure you are using paper that meets the printer specifications. The cyan, magenta, and yellow photoconductors must all be replaced separately. The black photoconductor can be replaced at the...For more information, contact Customer Support. Troubleshooting 169 Repeating defects ) ) ) ) DO MARKS OCCUR REPEATEDLY ONLY IN ONE COLOR AND MULTIPLE TIMES ON A PAGE? Solid color pages The printer may need to the correct positions for the paper size loaded. Toner fog or background shading appears on the page A...
User Guide
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Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Contact Customer Support. CHECK THE PAPER TEXTURE SETTING Make sure the Paper Texture setting matches the paper ...? IS THERE TONER IN THE PAPER PATH? IS THERE TONER IN THE PAPER PATH? Try one or more of the following : A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Toner rubs off These are possible solutions. Contact Customer Support. Toner specks These are possible solutions. The black photoconductor can be replaced...
Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. Contact Customer Support. CHECK THE PAPER TEXTURE SETTING Make sure the Paper Texture setting matches the paper ...? IS THERE TONER IN THE PAPER PATH? IS THERE TONER IN THE PAPER PATH? Try one or more of the following : A TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. Toner rubs off These are possible solutions. Contact Customer Support. Toner specks These are possible solutions. The black photoconductor can be replaced...
User Guide
Page 186
...defaced, altered, in need of all print cartridges, programs, data, and removable storage media (unless directed otherwise by : -Modification or unauthorized attachments -Accidents, misuse, abuse or use , free from defects in your product to the Remarketer or Lexmark, or ship it was intended. When ... products no longer covered by any maintenance items included with the printer shall end earlier if it, or its warranty period. If you present this product for the remainder of failures caused by Lexmark). Before you transfer this product to another user, warranty service under...
...defaced, altered, in need of all print cartridges, programs, data, and removable storage media (unless directed otherwise by : -Modification or unauthorized attachments -Accidents, misuse, abuse or use , free from defects in your product to the Remarketer or Lexmark, or ship it was intended. When ... products no longer covered by any maintenance items included with the printer shall end earlier if it, or its warranty period. If you present this product for the remainder of failures caused by Lexmark). Before you transfer this product to another user, warranty service under...
User Guide
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...128 200-285.yy Paper jam 127 289 Staple error 127 31 Missing or defective cartridge 121 32 Replace unsupported cartridge 121 34 Incorrect paper size, check 121 34 Incorrect paper type, check 121 ... 126 84 Black pc unit life warning 126 84 color pc unit life warning 126 84 Replace black pc unit 127 84 Replace color pc units 127 84 Unsupported pc unit 127 867...settings 152 Confidential print jobs 48 printing from Macintosh computer 50 printing from Windows 49 configurations printer 10 Configure MP menu 77 conserving supplies 129 contacting Customer Support 174 contrast, adjusting 149 control...
...128 200-285.yy Paper jam 127 289 Staple error 127 31 Missing or defective cartridge 121 32 Replace unsupported cartridge 121 34 Incorrect paper size, check 121 34 Incorrect paper type, check 121 ... 126 84 Black pc unit life warning 126 84 color pc unit life warning 126 84 Replace black pc unit 127 84 Replace color pc units 127 84 Unsupported pc unit 127 867...settings 152 Confidential print jobs 48 printing from Macintosh computer 50 printing from Windows 49 configurations printer 10 Configure MP menu 77 conserving supplies 129 contacting Customer Support 174 contrast, adjusting 149 control...