User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 19
To open the Control Program from Lexmark's Web site. Options tab to find the printer software version and copyright information. Maintaining your ink levels. Cartridges tab to : • Monitor the status of your print job. • Cancel your print job. • Print a test page. • View your printer • • • 15 •• Note...
To open the Control Program from Lexmark's Web site. Options tab to find the printer software version and copyright information. Maintaining your ink levels. Cartridges tab to : • Monitor the status of your print job. • Cancel your print job. • Print a test page. • View your printer • • • 15 •• Note...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 24
Broken lines at the bottom of the page indicate the nozzles were cleaned. If you installed these cartridges: Black only Color only Black and Color Photo and Color These purge lines will print: 1 purge line 3 purge lines 4 purge lines 6 purge lines 4 Compare the diagonal line above the printed bars. Look for ...the Control Panel for a break in the diagonal lines above the printed bars to unclog them. For help, see page 15 or 16. The printer feeds a sheet of the page indicate clogged nozzles. Unbroken lines at the top of paper and prints a nozzle test pattern similar to the ...
Broken lines at the bottom of the page indicate the nozzles were cleaned. If you installed these cartridges: Black only Color only Black and Color Photo and Color These purge lines will print: 1 purge line 3 purge lines 4 purge lines 6 purge lines 4 Compare the diagonal line above the printed bars. Look for ...the Control Panel for a break in the diagonal lines above the printed bars to unclog them. For help, see page 15 or 16. The printer feeds a sheet of the page indicate clogged nozzles. Unbroken lines at the top of paper and prints a nozzle test pattern similar to the ...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 25
... satisfactory after running the test three times, the print nozzles are still broken, wipe the print cartridge nozzles. You may be dried ink on wiping the print nozzles or cleaning the print cartridge contacts, see the "Troubleshooting: Print Quality Problems" section of both lines is... still unsatisfactory. For help accessing the printer driver Help, see the next section. Preserving print cartridges To ensure the longest life from your print cartridge and optimum performance from your...
... satisfactory after running the test three times, the print nozzles are still broken, wipe the print cartridge nozzles. You may be dried ink on wiping the print nozzles or cleaning the print cartridge contacts, see the "Troubleshooting: Print Quality Problems" section of both lines is... still unsatisfactory. For help accessing the printer driver Help, see the next section. Preserving print cartridges To ensure the longest life from your print cartridge and optimum performance from your...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 27
...23. Troubleshooting • • • 23 •• 4 Troubleshooting Troubleshooting Printer prints slowly or doesn't print, see page 30. Printer prints slowly or doesn't print Your printer and your printer software if you are shaded. Paper misfeeds or jams, see page 29. Problems ...power supply is plugged into the printer and a properly grounded electrical outlet. • The printer is turned On. • The parallel or USB cable is an IEEE 1284-compliant cable that describes your computer. • Print cartridge ink level indicators are using Windows with...
...23. Troubleshooting • • • 23 •• 4 Troubleshooting Troubleshooting Printer prints slowly or doesn't print, see page 30. Printer prints slowly or doesn't print Your printer and your printer software if you are shaded. Paper misfeeds or jams, see page 29. Problems ...power supply is plugged into the printer and a properly grounded electrical outlet. • The printer is turned On. • The parallel or USB cable is an IEEE 1284-compliant cable that describes your computer. • Print cartridge ink level indicators are using Windows with...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 32
Print is too dark or smudged Make sure: • You let the ink dry before handling the paper. • The Paper Type setting matches the paper type loaded in the printer. • The paper is straight and unwrinkled. • The print quality setting is checked on the Options ...bands of light and dark print (intermittent printing) • Make sure Enable Buffer Mode is appropriate for Macintosh. • Your printer may override the Printer Properties settings in Windows or the Print settings in your application, the settings apply only to the specific document you change the ...
Print is too dark or smudged Make sure: • You let the ink dry before handling the paper. • The Paper Type setting matches the paper type loaded in the printer. • The paper is straight and unwrinkled. • The print quality setting is checked on the Options ...bands of light and dark print (intermittent printing) • Make sure Enable Buffer Mode is appropriate for Macintosh. • Your printer may override the Printer Properties settings in Windows or the Print settings in your application, the settings apply only to the specific document you change the ...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 33
... papers For help , see "Printer prints slowly or doesn't print" on page 23. Colors on the printout are missing or unexpected • Make sure your Lexmark printer is selected as it exits the printer and allow it to the parallel or USB port. Check the ink level graphic on the Cartridges tab... of your printer's Control Program or Control Panel. ...
... papers For help , see "Printer prints slowly or doesn't print" on page 23. Colors on the printout are missing or unexpected • Make sure your Lexmark printer is selected as it exits the printer and allow it to the parallel or USB port. Check the ink level graphic on the Cartridges tab... of your printer's Control Program or Control Panel. ...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 34
...Feed light is blinking • If the printer is running out of paper: 1 Load paper. 2 Press the Paper Feed button. • If the printer has a paper jam, see page 19. Check your screen for an inkjet printer. Power Paper light Feed light Ink Low message Your print cartridge is out ...of ink. The Power light and Paper Feed light are blinking The print cartridge carrier...
...Feed light is blinking • If the printer is running out of paper: 1 Load paper. 2 Press the Paper Feed button. • If the printer has a paper jam, see page 19. Check your screen for an inkjet printer. Power Paper light Feed light Ink Low message Your print cartridge is out ...of ink. The Power light and Paper Feed light are blinking The print cartridge carrier...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 41
...ROM,installing software 32 characters, missing or unexpected 29 coated paper Macintosh loading 8 settings 14 Windows loading 2 settings 5 Color options 11 contacts, print cartridge 21 Control Panel using 16 Control Program aligning print cartridges 18 using 15 custom size ...12 Windows 5 diskettes, installing printer software 32 DOS printing 33 downloaded printer driver, installing 32 E electronic emission notices 33 Energy Star 34 envelopes Macintosh loading 8 settings 12 Windows loading 2 settings 5 error messages Ink Low 30 Paper Jam 26, 30 Printer Offline 25 European Community directives...
...ROM,installing software 32 characters, missing or unexpected 29 coated paper Macintosh loading 8 settings 14 Windows loading 2 settings 5 Color options 11 contacts, print cartridge 21 Control Panel using 16 Control Program aligning print cartridges 18 using 15 custom size ...12 Windows 5 diskettes, installing printer software 32 DOS printing 33 downloaded printer driver, installing 32 E electronic emission notices 33 Energy Star 34 envelopes Macintosh loading 8 settings 12 Windows loading 2 settings 5 error messages Ink Low 30 Paper Jam 26, 30 Printer Offline 25 European Community directives...
User's Guide for Windows 95, Windows 98, and Macintosh OS 8.6 and 9
Page 42
ware 31 locks up 32 margins, minimum settings 27 messages, error Ink Low 30 Paper Jam 30 Printer Offline 25 N notices electronic emission 33 Energy Star 34 European Community directives conformity 34 FCC statement 33 Industry Canada ... settings 5 I improving print quality 18 index cards Macintosh loading 8 settings 12 Windows loading 2 settings 5 Industry Canada compliance statement 34 Ink Low message 30 installing print cartridge 17 printer software 31, 32 intermittent printing 28 Internet printing 3 iron-on transfers Macintosh loading 8 settings 13 Windows loading 2 settings 6 L last ...
ware 31 locks up 32 margins, minimum settings 27 messages, error Ink Low 30 Paper Jam 30 Printer Offline 25 N notices electronic emission 33 Energy Star 34 European Community directives conformity 34 FCC statement 33 Industry Canada ... settings 5 I improving print quality 18 index cards Macintosh loading 8 settings 12 Windows loading 2 settings 5 Industry Canada compliance statement 34 Ink Low message 30 installing print cartridge 17 printer software 31, 32 intermittent printing 28 Internet printing 3 iron-on transfers Macintosh loading 8 settings 13 Windows loading 2 settings 6 L last ...
User's Guide for Windows NT 4.0 and Windows 2000
Page 23
...(s) you installed a new cartridge, reset the ink level image to full. { Reset left cartridge's ink level to full Reset right cartridge's ink level to full. If you installed a combined Lexmark Z22/Z32 printer driver, you can print with either the black or color cartridge. OK Note: If you installed a Lexmark Z32 printer driver, both cartridges must be installed...
...(s) you installed a new cartridge, reset the ink level image to full. { Reset left cartridge's ink level to full Reset right cartridge's ink level to full. If you installed a combined Lexmark Z22/Z32 printer driver, you can print with either the black or color cartridge. OK Note: If you installed a Lexmark Z32 printer driver, both cartridges must be installed...
User's Guide for Windows NT 4.0 and Windows 2000
Page 28
Run the nozzle test when: • Characters are not printing completely. • White dashes appear in the printer. 2 Open the Control Program. For help, see if the cleaning process was successful. A test line prints so you pinpoint any clogged ...• Print is smudged or too dark. • Colors do not print correctly. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print nozzles The print cartridge nozzle test helps you...
Run the nozzle test when: • Characters are not printing completely. • White dashes appear in the printer. 2 Open the Control Program. For help, see if the cleaning process was successful. A test line prints so you pinpoint any clogged ...• Print is smudged or too dark. • Colors do not print correctly. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Cleaning the print nozzles The print cartridge nozzle test helps you...
User's Guide for Windows NT 4.0 and Windows 2000
Page 29
Unbroken lines at the top of the page indicate clogged nozzles. Troubleshooting Appendix Broken lines at the bottom of paper and prints a nozzle test pattern, similar to the one shown: Maintaining your printer Purge lines print when ink is forced through the nozzles to basic printing Maintaining your printer 4 Click Clean Print Nozzles. Steps to unclog them. The printer feeds a sheet of the page indicate the nozzles were cleaned. 29 Index
Unbroken lines at the top of the page indicate clogged nozzles. Troubleshooting Appendix Broken lines at the bottom of paper and prints a nozzle test pattern, similar to the one shown: Maintaining your printer Purge lines print when ink is forced through the nozzles to basic printing Maintaining your printer 4 Click Clean Print Nozzles. Steps to unclog them. The printer feeds a sheet of the page indicate the nozzles were cleaned. 29 Index
User's Guide for Windows NT 4.0 and Windows 2000
Page 31
.... 2 Dampen a clean, lint-free cloth with water. b Use another clean section of cloth to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles (see page 28), there may be... dried ink on the print nozzles or contacts. 1 Remove the print cartridge(s) from the printer. a Hold the damp cloth against the contacts for about three seconds. Gently wipe the nozzles ...
.... 2 Dampen a clean, lint-free cloth with water. b Use another clean section of cloth to basic printing Maintaining your printer Troubleshooting Appendix Index Maintaining your printer Wiping print nozzles and contacts If print quality does not improve after cleaning the print nozzles (see page 28), there may be... dried ink on the print nozzles or contacts. 1 Remove the print cartridge(s) from the printer. a Hold the damp cloth against the contacts for about three seconds. Gently wipe the nozzles ...
User's Guide for Windows NT 4.0 and Windows 2000
Page 35
... events also indicate two-way communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. • Print cartridge ink level indicators on the Cartridges tab of the printer's Control Program are shaded. • Error messages (such as Paper Out) and job progress information do...
... events also indicate two-way communications problems: • A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. • Print cartridge ink level indicators on the Cartridges tab of the printer's Control Program are shaded. • Error messages (such as Paper Out) and job progress information do...
User's Guide for Windows NT 4.0 and Windows 2000
Page 41
... basic printing Maintaining your document to remove it is straight and unwrinkled. • Let the ink dry before handling the paper. • Make sure the Paper Type setting in the printer. 41 Index If you cannot reach the paper because it . Document prints with mistakes or poor...is too far into the printer and can't be removed: 1 Press the Power button to turn the printer Off. 2 Press the Power button to turn the printer back On. 3 If the printer does not eject the page, turn the printer On. 7 Resend your printer Troubleshooting Appendix Troubleshooting Printer has a paper jam If...
... basic printing Maintaining your document to remove it is straight and unwrinkled. • Let the ink dry before handling the paper. • Make sure the Paper Type setting in the printer. 41 Index If you cannot reach the paper because it . Document prints with mistakes or poor...is too far into the printer and can't be removed: 1 Press the Power button to turn the printer Off. 2 Press the Power button to turn the printer back On. 3 If the printer does not eject the page, turn the printer On. 7 Resend your printer Troubleshooting Appendix Troubleshooting Printer has a paper jam If...
User's Guide for Windows NT 4.0 and Windows 2000
Page 42
... Speed. For help , see page 12. • Clean the print nozzles. Print smears on the page • The next page exiting the printer may need cleaning. For help , see page 25. • Clean the print nozzles. Vertical straight lines are not smooth To improve the print ...graphs: • Select a higher print quality. • Align the print cartridges. For help , see page 28. Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Troubleshooting • Change the Print Quality setting to dry before stacking. • The print nozzles may be smearing the...
... Speed. For help , see page 12. • Clean the print nozzles. Print smears on the page • The next page exiting the printer may need cleaning. For help , see page 25. • Clean the print nozzles. Vertical straight lines are not smooth To improve the print ...graphs: • Select a higher print quality. • Align the print cartridges. For help , see page 28. Steps to basic printing Maintaining your printer Troubleshooting Appendix Index Troubleshooting • Change the Print Quality setting to dry before stacking. • The print nozzles may be smearing the...
User's Guide for Windows NT 4.0 and Windows 2000
Page 44
...printout differ from colors on the screen." Every paper brand accepts ink differently and prints with slight color variations. • Remove any print jobs and resend your colors still seem faded, run the nozzle test. Steps to basic printing Maintaining your printer Troubleshooting Appendix ...Index Troubleshooting Printed characters are faded Try the suggestions listed in the previous section, "Colors on the printout differ from the colors on ink. For help , see page 28. 44 If your job...
...printout differ from colors on the screen." Every paper brand accepts ink differently and prints with slight color variations. • Remove any print jobs and resend your colors still seem faded, run the nozzle test. Steps to basic printing Maintaining your printer Troubleshooting Appendix ...Index Troubleshooting Printed characters are faded Try the suggestions listed in the previous section, "Colors on the printout differ from the colors on ink. For help , see page 28. 44 If your job...
User's Guide for Windows NT 4.0 and Windows 2000
Page 46
The Power light and Paper Feed light are blinking The print cartridge carrier has stalled. Power Paper light Feed light Ink Low message A print cartridge is out of ink. Purchase a new print cartridge. Check your printer Troubleshooting Appendix Index Troubleshooting Error messages and flashing lights Paper Jam message For help, see page 41. Steps...
The Power light and Paper Feed light are blinking The print cartridge carrier has stalled. Power Paper light Feed light Ink Low message A print cartridge is out of ink. Purchase a new print cartridge. Check your printer Troubleshooting Appendix Index Troubleshooting Error messages and flashing lights Paper Jam message For help, see page 41. Steps...
User's Guide for Windows NT 4.0 and Windows 2000
Page 52
... smudged print 41 default settings 13 diskettes 48 Document Defaults customizing 10 tabs 10 downloaded printer driver, installing 47 E Energy Star 50 envelopes loading 6 settings 13, 30 error messages Ink Low 46 Paper Jam 46 Printer Not Ready 37 Printer Offline 37 European Community Directives Conformity 50 52 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index A aligning print cartridges 24, 25...
... smudged print 41 default settings 13 diskettes 48 Document Defaults customizing 10 tabs 10 downloaded printer driver, installing 47 E Energy Star 50 envelopes loading 6 settings 13, 30 error messages Ink Low 46 Paper Jam 46 Printer Not Ready 37 Printer Offline 37 European Community Directives Conformity 50 52 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Index A aligning print cartridges 24, 25...