User's Guide
Page 9
...settings after installation (Windows users only 159 Check printer ports (Windows users only 159 Print troubleshooting...159 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 159 Improving print quality ...160... Poor text and graphic quality ...161 Poor quality at the edges of the page...161 Print speed is slow...163 Partial document or photo prints...163 Photo smudges or scratches ...163 Checking the print cartridges...163 Ink levels seem incorrect ...164 Ink...
...settings after installation (Windows users only 159 Check printer ports (Windows users only 159 Print troubleshooting...159 Partial 4 x 6 in. (10 x 15 cm) photo prints when using a PictBridge-enabled digital camera 159 Improving print quality ...160... Poor text and graphic quality ...161 Poor quality at the edges of the page...161 Print speed is slow...163 Partial document or photo prints...163 Photo smudges or scratches ...163 Checking the print cartridges...163 Ink levels seem incorrect ...164 Ink...
User's Guide
Page 11
...Fax Mode ...197 No Answer ...197 Error messages on the printer display 198 Alignment Error...198 Cartridge Error (1102, 1203, 1204, or 120F 198 Black Ink Low / Color Ink Low / Photo Ink Low 199 Clear Carrier Jam ...199 Cover Open ...200 Error 1104...200 Left Cartridge Error / Right Cartridge Error 200 Left Cartridge Incorrect / Right Cartridge Incorrect 200 Left Cartridge Missing / Right Cartridge... photo image files detected...202 Only one photo enhancement may be chosen at a time 202 Only one photo/size selection can be chosen at a time 202 Paper or Photo Size error...202 PictBridge ...
...Fax Mode ...197 No Answer ...197 Error messages on the printer display 198 Alignment Error...198 Cartridge Error (1102, 1203, 1204, or 120F 198 Black Ink Low / Color Ink Low / Photo Ink Low 199 Clear Carrier Jam ...199 Cover Open ...200 Error 1104...200 Left Cartridge Error / Right Cartridge Error 200 Left Cartridge Incorrect / Right Cartridge Incorrect 200 Left Cartridge Missing / Right Cartridge... photo image files detected...202 Only one photo enhancement may be chosen at a time 202 Only one photo/size selection can be chosen at a time 202 Paper or Photo Size error...202 PictBridge ...
User's Guide
Page 45
... . 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Select Solution Center. Use basic features. - Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. 45...
... . 1 Do one of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Select Solution Center. Use basic features. - Troubleshooting • Learn tips about the current status. • Solve printer problems. • View ink levels and order new print cartridges. 45...
User's Guide
Page 46
...following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7... cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the Printing Status window. • Turn printing voice notification on or off The printer ...
...following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7... cartridges to fix horizontal streaks. • Align print cartridges to fix blurry edges. • View ink levels. • Troubleshoot other ink problems. Turning printing voice notification on or off : 1 Do one of the Printing Status window. • Turn printing voice notification on or off The printer ...
User's Guide
Page 135
... other user default settings are not reset. The test page lists some information about the printer. Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is functioning properly. See a short video...
... other user default settings are not reset. The test page lists some information about the printer. Maintaining the printer Understanding the Maintenance menu The Maintenance menu lets you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is functioning properly. See a short video...
User's Guide
Page 138
... by non-Lexmark ink or print cartridges. Refilling print cartridges The warranty does not cover repair of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are removing both cartridges, repeat step 3 and step 4 for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If...
... by non-Lexmark ink or print cartridges. Refilling print cartridges The warranty does not cover repair of Original Lexmark Ink message appears: 1 Click Learn More on the message. 2 Click Report a non-Lexmark print cartridge. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper are removing both cartridges, repeat step 3 and step 4 for the indicated cartridge(s): • Replace your cartridge(s) with new Lexmark print cartridge(s). • If...
User's Guide
Page 139
If print quality has not improved, clean the print cartridge nozzles. Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. 3 Gently hold the ... Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly until Clean Cartridges is highlighted. 5 Press . If you aligned the cartridges to two more times. A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved...
If print quality has not improved, clean the print cartridge nozzles. Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. 3 Gently hold the ... Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly until Clean Cartridges is highlighted. 5 Press . If you aligned the cartridges to two more times. A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved...
User's Guide
Page 141
...cartridges Lexmark 7500 Series models Item Part number Average cartridge standard page yield is dry before placing the document on the scanner glass. Declared yield value in accordance with ISO/IEC 24711. 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to your printer... the printer 1 Make sure that has accumulated on a document is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 540 Color cartridge 41A 210 Color cartridge2 41 210 High yield color cartridge 43 350 Photo cartridge 40 ...
...cartridges Lexmark 7500 Series models Item Part number Average cartridge standard page yield is dry before placing the document on the scanner glass. Declared yield value in accordance with ISO/IEC 24711. 2 Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to your printer... the printer 1 Make sure that has accumulated on a document is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 540 Color cartridge 41A 210 Color cartridge2 41 210 High yield color cartridge 43 350 Photo cartridge 40 ...
User's Guide
Page 145
... it. Check power If the light is plugged into the wall outlet. 6 Press to the printer. Try one or more information, see "Removing and reinstalling the software" on , make sure the printer is not on page 147. Disable anti-virus programs 1 Close all open software applications. 2 ...3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into a properly grounded outlet. Page does not print These are possible solutions. Check ink Check the ink levels, and install new print cartridges if necessary. 145 In Windows XP, click ...
... it. Check power If the light is plugged into the wall outlet. 6 Press to the printer. Try one or more information, see "Removing and reinstalling the software" on , make sure the printer is not on page 147. Disable anti-virus programs 1 Close all open software applications. 2 ...3 Gently remove the power supply from the printer. 4 Reconnect the power supply to the printer. 5 Plug the power cord into a properly grounded outlet. Page does not print These are possible solutions. Check ink Check the ink levels, and install new print cartridges if necessary. 145 In Windows XP, click ...
User's Guide
Page 161
...quality at the edges of the following: Check minimum print settings Unless you are working with the following : Check ink Check the ink levels, and install new print cartridges if necessary. Check paper condition Use only new, unwrinkled paper. Poor text and graphic quality • Blank pages ...paper - 3.37 mm (0.133 in.) for best results use Lexmark photo papers. Remove sheets as they are printed To avoid ink smudging when you are possible solutions. Try one or more of the page These are printing photos or other high-quality images, for all paper sizes except letter ...
...quality at the edges of the following: Check minimum print settings Unless you are working with the following : Check ink Check the ink levels, and install new print cartridges if necessary. Check paper condition Use only new, unwrinkled paper. Poor text and graphic quality • Blank pages ...paper - 3.37 mm (0.133 in.) for best results use Lexmark photo papers. Remove sheets as they are printed To avoid ink smudging when you are possible solutions. Try one or more of the page These are printing photos or other high-quality images, for all paper sizes except letter ...
User's Guide
Page 164
... click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. Try one or more of the following: Are you printing photos or documents with a large number of graphics? If you...using a color cartridge, make sure it is properly installed in the right carrier. Are the cartridges low on ink? 1 Do one of the following : Are you printing graphics or photos? Install a new cartridge. Are you select affect the amount of ink the printer uses. they represent the ink level at ...
... click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on a cartridge, the ink level is low. Try one or more of the following: Are you printing photos or documents with a large number of graphics? If you...using a color cartridge, make sure it is properly installed in the right carrier. Are the cartridges low on ink? 1 Do one of the following : Are you printing graphics or photos? Install a new cartridge. Are you select affect the amount of ink the printer uses. they represent the ink level at ...
User's Guide
Page 165
... printout are trying to print may substitute different fonts. make sure the font is low. Are the print cartridges low on ink? 1 Do one or more information. The printer prints a blank page when too many files are applied correctly in the program you print. Use the program...Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the screen Check the following : Make sure the fonts are open files in the program Most programs do not print a stretched or resized font. Try one of the print cartridges, the ink level is a TrueType font. The USB...
... printout are trying to print may substitute different fonts. make sure the font is low. Are the print cartridges low on ink? 1 Do one or more information. The printer prints a blank page when too many files are applied correctly in the program you print. Use the program...Lexmark 7500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the screen Check the following : Make sure the fonts are open files in the program Most programs do not print a stretched or resized font. Try one of the print cartridges, the ink level is a TrueType font. The USB...
User's Guide
Page 166
... on most often for the paper type loaded in the printer The Photo Quality/Speed setting may need to clean the print cartridge nozzles. Try one of the following : Make sure the ink dry before stacking. Make sure the print cartridge nozzles are trying to use most printouts. Make sure the...are not aligned correctly Have you want to print may be the printer you need to align the print cartridges? See the program documentation for more of photo paper or transparencies than it exits, and let the ink dry before handling. If the print is not aligned correctly, make...
... on most often for the paper type loaded in the printer The Photo Quality/Speed setting may need to clean the print cartridge nozzles. Try one of the following : Make sure the ink dry before stacking. Make sure the print cartridge nozzles are trying to use most printouts. Make sure the...are not aligned correctly Have you want to print may be the printer you need to align the print cartridges? See the program documentation for more of photo paper or transparencies than it exits, and let the ink dry before handling. If the print is not aligned correctly, make...
User's Guide
Page 169
...cartridges 1 Lift the scanner unit. 2 Remove the print cartridges from the print cartridge carrier. 3 Make sure the sticker and tape are possible solutions. Do the print cartridges have solved the problem, test the solution by sending a document to print. If the printer...Settings Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Make sure: • Set as Default. Try one of the cartridges. The printer reverts to print...Printers and Faxes. 2 Make sure: • The printer icon does not say Paused. Save settings If you have ink? 1 Do one or more of inactivity or if the printer...
...cartridges 1 Lift the scanner unit. 2 Remove the print cartridges from the print cartridge carrier. 3 Make sure the sticker and tape are possible solutions. Do the print cartridges have solved the problem, test the solution by sending a document to print. If the printer...Settings Printers. 2 Right-click the Lexmark 7500 Series icon. 3 Make sure: • Set as Default. Try one of the cartridges. The printer reverts to print...Printers and Faxes. 2 Make sure: • The printer icon does not say Paused. Save settings If you have ink? 1 Do one or more of inactivity or if the printer...
User's Guide
Page 170
...of the print cartridges, the ink level is connected to print. 170 Most programs do not print a stretched or resized font. See the program documentation for the next time you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon...If an exclamation point (!) appears on . If it available on the back of the printer. 3 Check that the USB cable is not damaged and that the Default data type is marked by the USB symbol. Is the font a TrueType font? Is it is busy printing another job Wait...
...of the print cartridges, the ink level is connected to print. 170 Most programs do not print a stretched or resized font. See the program documentation for the next time you have the right settings selected. 1 Click Start Settings Printers or Printers and Faxes. 2 Right-click the Lexmark 7500 Series icon...If an exclamation point (!) appears on . If it available on the back of the printer. 3 Check that the USB cable is not damaged and that the Default data type is marked by the USB symbol. Is the font a TrueType font? Is it is busy printing another job Wait...
User's Guide
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...203. Review steps to the printer. Check power If the light is not on page 160. 185 Clean the scanner glass If the scanner glass is plugged into a properly grounded outlet. Copy troubleshooting Copier does not respond These are...ink levels, and install a new print cartridge if necessary. Try one or more of the following : Check messages Resolve all error messages. Note: If your wireless connection is down, use your configuration cable to connect your printer to your wireless network is active Make sure that your computer. Scanner unit does not close 1 Lift the scanner...
...203. Review steps to the printer. Check power If the light is not on page 160. 185 Clean the scanner glass If the scanner glass is plugged into a properly grounded outlet. Copy troubleshooting Copier does not respond These are...ink levels, and install a new print cartridge if necessary. Try one or more of the following : Check messages Resolve all error messages. Note: If your wireless connection is down, use your configuration cable to connect your printer to your wireless network is active Make sure that your computer. Scanner unit does not close 1 Lift the scanner...
User's Guide
Page 191
... not receive faxes These are operating the printer appears. Is your printer memory full? 1 Dial the receiving number. 2 Scan the original document one or more of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on : • The printer will answer ... not, press or until you reach the Country menu item. Check ink Check the ink levels, and install a new print cartridge if necessary. Try one page at a time. repeatedly until the country or region where you reach Fax Forward. 191 b Press or repeatedly until you are possible solutions. ...
... not receive faxes These are operating the printer appears. Is your printer memory full? 1 Dial the receiving number. 2 Scan the original document one or more of telephone rings. • If you are using a distinctive ring, see "Setting the distinctive ring" on : • The printer will answer ... not, press or until you reach the Country menu item. Check ink Check the ink levels, and install a new print cartridge if necessary. Try one page at a time. repeatedly until the country or region where you reach Fax Forward. 191 b Press or repeatedly until you are possible solutions. ...
User's Guide
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...the telephone line connection. • Increase the fax scan resolution. There may have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible causes and solutions. Try one or more of the following : Check original... • Resend the fax. Check ink Check the ink levels and install a new print cartridge if necessary. Check ink Check the ink levels, and install a new print cartridge if necessary. Printer receives a blank fax These are possible solutions. 4 Press or repeatedly until the Fax Setup submenu is highlighted....
...the telephone line connection. • Increase the fax scan resolution. There may have been removed. 1 2 3 Reinsert the print cartridges. Received fax has poor print quality These are possible causes and solutions. Try one or more of the following : Check original... • Resend the fax. Check ink Check the ink levels and install a new print cartridge if necessary. Check ink Check the ink levels, and install a new print cartridge if necessary. Printer receives a blank fax These are possible solutions. 4 Press or repeatedly until the Fax Setup submenu is highlighted....
User's Guide
Page 199
... not reappear, the problem has been corrected. Continue with a new one of the print cartridge carrier. 199 Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. Clear Carrier Jam Remove any obstructions 1 Raise the scanner unit. 2 Remove any objects blocking the path of the...
... not reappear, the problem has been corrected. Continue with a new one of the print cartridge carrier. 199 Black Ink Low / Color Ink Low / Photo Ink Low 1 Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary. Clear Carrier Jam Remove any obstructions 1 Raise the scanner unit. 2 Remove any objects blocking the path of the...
User's Guide
Page 204
... XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Click Solution Center, and then click the Contact Information tab. 204 If the printer still does not print: 1 Do one of Paper 1 Load paper. 2 Press to print. To find the problem without...the instructions on the error screen. To receive a more specific error message, see "Checking printer readiness" on page 169. Ink Low A print cartridge is not established" on page 176. For more specific error message because the printer and the computer do not have bidirectional communication. Out of...
... XP and earlier, click Start. 2 Click Programs or All Programs Lexmark 7500 Series. 3 Click Solution Center, and then click the Contact Information tab. 204 If the printer still does not print: 1 Do one of Paper 1 Load paper. 2 Press to print. To find the problem without...the instructions on the error screen. To receive a more specific error message, see "Checking printer readiness" on page 169. Ink Low A print cartridge is not established" on page 176. For more specific error message because the printer and the computer do not have bidirectional communication. Out of...