Hardware Maintenance Manual
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...forth in Contract No. GS-35F-05925. © 2008 Lenovo Forth Edition (November 2008) © Copyright Lenovo 2008. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively... at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to use, reproduction and disclosure. Note Before using this information and the product it supports...
...forth in Contract No. GS-35F-05925. © 2008 Lenovo Forth Edition (November 2008) © Copyright Lenovo 2008. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively... at private expense and are delivered pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to use, reproduction and disclosure. Note Before using this information and the product it supports...
Hardware Maintenance Manual
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... or download information. To download software fixes, drivers, and BIOS, do as follows: 1. "How to use error message" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for replacing and servicing FRUs: © Copyright... at 800-565-3344 for CTO, CMV, and GAV" on page 19 - After a system board is loaded to http://www.lenovo.com/support 2. Strategy for replacing FRUs" - "Important notice for replacing a hard disk drive" on page 18 - "Strategy for replacing a system board" on page 18...
... or download information. To download software fixes, drivers, and BIOS, do as follows: 1. "How to use error message" on the customer support site http://www.lenovo.com/support System Disassembly/Reassembly videos that show the FRU removals or replacements for replacing and servicing FRUs: © Copyright... at 800-565-3344 for CTO, CMV, and GAV" on page 19 - After a system board is loaded to http://www.lenovo.com/support 2. Strategy for replacing FRUs" - "Important notice for replacing a hard disk drive" on page 18 - "Strategy for replacing a system board" on page 18...
Hardware Maintenance Manual
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... of key commodities are PEW, eSupport, and the HMM. An example of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. v The PEW record is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Also, PEW,...to fulfillment, where it is built and shipped directly to the customer. v PEW can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 v The MTM portion of the machine label is a standard model (fixed configuration). ...
... of key commodities are PEW, eSupport, and the HMM. An example of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. v The PEW record is the 4-digit MT and 3-digit model, where model = "CTO" (Example: 1829-CTO). Also, PEW,...to fulfillment, where it is built and shipped directly to the customer. v PEW can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template=/warranty/ Important service information 19 v The MTM portion of the machine label is a standard model (fixed configuration). ...
Hardware Maintenance Manual
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For the Remaining FRUs (the complete list of FRUs at the MT Model level. 20 ThinkPad X300 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and eSupport to view the ... Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - The key commodities will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Parts Information by Category" select SERVICE PARTS. Under "View by description...
For the Remaining FRUs (the complete list of FRUs at the MT Model level. 20 ThinkPad X300 Hardware Maintenance Manual hard disk drive, system board, microprocessor, LCD, and memory) Use the HMM as a back-up to PEW and eSupport to view the ... Web site: https://wca.eclaim.com Using eSupport For Key Commodities (Examples - The key commodities will be accessed at the following Web site: http://www.lenovo.com/ support v To view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Under "Parts Information by Category" select SERVICE PARTS. Under "View by description...
Hardware Maintenance Manual
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... sold in Electrical and Electronic Equipment Directive (2002/95/EC) is a part with unique FRU part numbers. RoHS requirements must also be implemented on Lenovo products placed on the market before June 2006 Current or original Replacement FRU part Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS... containing RoHS compliant FRUs. Note: RoHS and non-RoHS FRU part numbers with the same fit and function are not required to support Lenovo's requirements and schedule in the system HMM or direct substitutions for those FRUs may be replaced using RoHS compliant FRUs, so only the FRUs ...
... sold in Electrical and Electronic Equipment Directive (2002/95/EC) is a part with unique FRU part numbers. RoHS requirements must also be implemented on Lenovo products placed on the market before June 2006 Current or original Replacement FRU part Non-RoHS Can be Non-RoHS Non-RoHS Can be RoHS... containing RoHS compliant FRUs. Note: RoHS and non-RoHS FRU part numbers with the same fit and function are not required to support Lenovo's requirements and schedule in the system HMM or direct substitutions for those FRUs may be replaced using RoHS compliant FRUs, so only the FRUs ...
Hardware Maintenance Manual
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... replacing FRUs. Single failures can occur for a variety of a single, unreproducible failure. v Before replacing any ThinkPad model that the model of the correct model. If you are servicing sequence might not apply to your particular ...part number are correct by referring to do not replace the FRU. Before you replace a FRU, make sure that supports the PC-Doctor® for Rescue and Recovery" on page 28 v "Power system checkout" on page 25 ...go to the checkout guide, be sure to replace a nondefective FRU. © Copyright Lenovo 2008 23 v A FRU should service the computer.
... replacing FRUs. Single failures can occur for a variety of a single, unreproducible failure. v Before replacing any ThinkPad model that the model of the correct model. If you are servicing sequence might not apply to your particular ...part number are correct by referring to do not replace the FRU. Before you replace a FRU, make sure that supports the PC-Doctor® for Rescue and Recovery" on page 28 v "Power system checkout" on page 25 ...go to the checkout guide, be sure to replace a nondefective FRU. © Copyright Lenovo 2008 23 v A FRU should service the computer.
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...supervisor password. Note: When you will need to enter the BIOS Setup Utility. Instead of PC-Doctor appears. 3. If an error code appears, go to "ThinkPad X300" on the screen. 2. then power on page 39. On the first screen, select the model and press Enter. When the... (hereafter called PC-Doctor.) You can start the utility by using PC-Doctor for DOS The ThinkPad computer has a test program called PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the Web site. To enter...
...supervisor password. Note: When you will need to enter the BIOS Setup Utility. Instead of PC-Doctor appears. 3. If an error code appears, go to "ThinkPad X300" on the screen. 2. then power on page 39. On the first screen, select the model and press Enter. When the... (hereafter called PC-Doctor.) You can start the utility by using PC-Doctor for DOS The ThinkPad computer has a test program called PC-Doctor for DOS is available at following Web site: http://www.lenovo.com/ support To create the PC-Doctor diagnostic diskette, follow the instruction on the Web site. To enter...
Hardware Maintenance Manual
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... v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Memory Test - If you have an external monitor attached to select. Note: After running PC-Doctor for at least 2 ... Drives Other Devices Communication Wireless LAN Memory Test - Full v Memory Test - Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in menus. v To test Digital Signature Chip, the security chip must be sensed....
... v Run Normal Test v Run Quick Test v CPU/Coprocessor v Systemboard v Video Adapter v Serial Ports v Fixed Disks v Diskette Drives v Other Devices v ThinkPad Devices v Communication v Wireless LAN v Memory Test - If you have an external monitor attached to select. Note: After running PC-Doctor for at least 2 ... Drives Other Devices Communication Wireless LAN Memory Test - Full v Memory Test - Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in menus. v To test Digital Signature Chip, the security chip must be sensed....
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... Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v ...Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related ...and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to...
... Events Log Utility v Run External Tests v Surface Scan Hard Disk v Benchmark System v DOS Shell v Tech Support Form v Battery Rundown v View Test Log v Print Log v Save Log v Full Erase Hard Drive v ...Quick Erase Hard Drive PC-Doctor for Rescue and Recovery In some models of ThinkPad computer, the Rescue and Recovery® workspace enables you troubleshoot and resolve problems related ...and solutions: v Check System Health v System and Device Tests v Lenovo Troubleshooting Center v System Reports v Updates and Support PC-Doctor for Windows This product is designed to help you to...
Hardware Maintenance Manual
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... Security --> Password. Reinstall the backup battery and the battery pack. (B) If an SVP has been set : 1. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to remove the battery pack, see "1080 Backup battery" on page 76. 4. Select.... 2. For models supporting the Passphrase function, press F1 while the POP icon is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any...
... Security --> Password. Reinstall the backup battery and the battery pack. (B) If an SVP has been set : 1. Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to remove the battery pack, see "1080 Backup battery" on page 76. 4. Select.... 2. For models supporting the Passphrase function, press F1 while the POP icon is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. The hard disk drive can be made available to the servicer, neither Lenovo nor Lenovo authorized servicers provide any...
Hardware Maintenance Manual
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Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Password. 5. Both user HDP and master HDP will have been removed. 36 ThinkPad X300 Hardware Maintenance Manual Select Security, using the cursor directional keys to ...displayed in the menu, this function is the letter of the hard disk drive. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. A pop-up window opens. 6. Press F10. 9. then leave the Enter New Password field blank, and press Enter twice. ...
Note: To check whether the ThinkPad computer supports the Passphrase function, enter the BIOS Setup Utility and go to move down the menu. 4. Select Password. 5. Both user HDP and master HDP will have been removed. 36 ThinkPad X300 Hardware Maintenance Manual Select Security, using the cursor directional keys to ...displayed in the menu, this function is the letter of the hard disk drive. Select Hard-disk x password, where x is available on the ThinkPad computer. 3. A pop-up window opens. 6. Press F10. 9. then leave the Enter New Password field blank, and press Enter twice. ...
Hardware Maintenance Manual
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...correct. 2. Related service information 39 The most likely cause is not correct. This index can be replaced next. Note: For a device not supported by pressing F10. Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the supervisor... problems" on page 46 The symptom-to-FRU index in POST or system operation. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in this section lists symptoms and errors and their possible causes. In the displays, n can...
...correct. 2. Related service information 39 The most likely cause is not correct. This index can be replaced next. Note: For a device not supported by pressing F10. Numeric error codes Symptom or error FRU or action, in sequence 0175 Bad CRC1, stop POST task-The checksum of the supervisor... problems" on page 46 The symptom-to-FRU index in POST or system operation. Then save the current setting by diagnostic codes in the ThinkPad computers, see the manual for each error detected in this section lists symptoms and errors and their possible causes. In the displays, n can...
Hardware Maintenance Manual
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.... 1830 Invalid memory configuration-Power off and remove all but the reader that you set up within your HDD is using a supported IBM/Lenovo HDD with the risk in Slot-1. Reseat the hard disk drive. 2. System board. 2102 1. disk drive) 3. Reseat the...hard disk drive) 1. Read error on a horizontal surface. System board. 42 ThinkPad X300 Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is available at http://www.lenovo.com/support 2100 Initialization error on this system. Do not apply any physical shock to enter...
.... 1830 Invalid memory configuration-Power off and remove all but the reader that you set up within your HDD is using a supported IBM/Lenovo HDD with the risk in Slot-1. Reseat the hard disk drive. 2. System board. 2102 1. disk drive) 3. Reseat the...hard disk drive) 1. Read error on a horizontal surface. System board. 42 ThinkPad X300 Hardware Maintenance Manual System board. 1820 More than one external fingerprint reader is available at http://www.lenovo.com/support 2100 Initialization error on this system. Do not apply any physical shock to enter...
Hardware Maintenance Manual
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...have no more errors exist. Verify that the power supply being used at least 10 times. 2. Replace any FRUs. 3. LCD assembly 46 ThinkPad X300 Hardware Maintenance Manual FRU replacement should be due to a variety of causes that no defects). Verify that all of the failure is detected, ...disconnect all attached devices are installed, or if the system simply is detected, do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Printer, mouse, and other external devices d. If the problem does not recur, reconnect the removed devices one at ...
...have no more errors exist. Verify that the power supply being used at least 10 times. 2. Replace any FRUs. 3. LCD assembly 46 ThinkPad X300 Hardware Maintenance Manual FRU replacement should be due to a variety of causes that no defects). Verify that all of the failure is detected, ...disconnect all attached devices are installed, or if the system simply is detected, do not isolate FRUs that has failed, if wrong devices are supported by the FRU code. Printer, mouse, and other external devices d. If the problem does not recur, reconnect the removed devices one at ...
Hardware Maintenance Manual
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...than four seconds. v Fn+F9 Settings: Configures the settings for the Previous Track button. 54 ThinkPad X300 Hardware Maintenance Manual To return to change the settings. The on to the ThinkPad computer. Has the same function as the Break key. Fn+down arrow key works for the...These key combinations work while a DVD movie or a video clip is not supported if different desktop images are displayed: v Run EasyEject Actions: This button is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the screen for hibernation, you press Fn+PgUp. ...
...than four seconds. v Fn+F9 Settings: Configures the settings for the Previous Track button. 54 ThinkPad X300 Hardware Maintenance Manual To return to change the settings. The on to the ThinkPad computer. Has the same function as the Break key. Fn+down arrow key works for the...These key combinations work while a DVD movie or a video clip is not supported if different desktop images are displayed: v Run EasyEject Actions: This button is supported only on the ThinkPad computers that have the ThinkPad PM device driver installed on the screen for hibernation, you press Fn+PgUp. ...
Hardware Maintenance Manual
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Parts list-Miscellaneous parts (continued) FRU Keyboard bezel miscellaneous parts: v Support plate, fan v USB bracket v Keyboard cover v EMI spring (rear right) v EMI spring (rear left) v EMI spring (front center) v Magnet v Tape for magnet v Gasket (FP) v Gasket (..., black (battery) v Insulation, black (coil) v Insulation, black (SIM) v SIM card bracket v Eject sheet v USB gasket v Base cover gasket (2) P/N 42X5127 RoHS CRU ID ID R N 42X5128 R N 42X5125 R N ThinkPad X300 125 Table 38.
Parts list-Miscellaneous parts (continued) FRU Keyboard bezel miscellaneous parts: v Support plate, fan v USB bracket v Keyboard cover v EMI spring (rear right) v EMI spring (rear left) v EMI spring (front center) v Magnet v Tape for magnet v Gasket (FP) v Gasket (..., black (battery) v Insulation, black (coil) v Insulation, black (SIM) v SIM card bracket v Eject sheet v USB gasket v Base cover gasket (2) P/N 42X5127 RoHS CRU ID ID R N 42X5128 R N 42X5125 R N ThinkPad X300 125 Table 38.
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...license inquiries, in any manner serve as an endorsement of Lenovo or third parties. Some jurisdictions do not in writing, to you any other operating environments may vary. The result obtained in other life support applications where malfunction may result in injury or death to state... or imply that only that does not infringe any Lenovo intellectual property right may make improvements and/or changes in the product...
...license inquiries, in any manner serve as an endorsement of Lenovo or third parties. Some jurisdictions do not in writing, to you any other operating environments may vary. The result obtained in other life support applications where malfunction may result in injury or death to state... or imply that only that does not infringe any Lenovo intellectual property right may make improvements and/or changes in the product...
Service Guide
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... package with this publication. Note Before using this information and the product it supports, be sure to restrictions set forth in the package with this publication. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private ...Services Administration ″GSA″ contract, use , reproduction and disclosure. GS-35F-05925. First Edition (December 2007) © Copyright Lenovo 2007. v Regulatory Notice included in Contract No. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are...
... package with this publication. Note Before using this information and the product it supports, be sure to restrictions set forth in the package with this publication. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private ...Services Administration ″GSA″ contract, use , reproduction and disclosure. GS-35F-05925. First Edition (December 2007) © Copyright Lenovo 2007. v Regulatory Notice included in Contract No. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are...
Service Guide
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... . . 5 Cleaning the cover of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage button 2 Chapter 2. Features ...28 Fingerprint reader problems . . . . . 28 Startup problems 28 © Copyright Lenovo 2007 Chapter 4. Taking care of warranty service 56 Appendix B. Getting help and service ....Getting help and service 47 Getting help on the Web 47 Calling the Customer Support Center . . . 47 Getting help around the world 49 Worldwide telephone list ...
... . . 5 Cleaning the cover of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage button 2 Chapter 2. Features ...28 Fingerprint reader problems . . . . . 28 Startup problems 28 © Copyright Lenovo 2007 Chapter 4. Taking care of warranty service 56 Appendix B. Getting help and service ....Getting help and service 47 Getting help on the Web 47 Calling the Customer Support Center . . . 47 Getting help around the world 49 Worldwide telephone list ...
Service Guide
Page 15
... a recovery disc or Windows disc depending on page 32 of this Guide. What safety precautions should I prevent problems with my ThinkPad computer? More tips can find the detailed specifications for the list of Customer Replaceable Units and the location of my new... v Preventing problems v Troubleshooting What are the recovery discs? See "About your system is running and Access Help is inaccessible. See http://www.lenovo.com/think/support. I need to upgrade a device or I find detailed answers. See the separate Safety and Warranty Guide for use when Access Help is accessible....
... a recovery disc or Windows disc depending on page 32 of this Guide. What safety precautions should I prevent problems with my ThinkPad computer? More tips can find the detailed specifications for the list of Customer Replaceable Units and the location of my new... v Preventing problems v Troubleshooting What are the recovery discs? See "About your system is running and Access Help is inaccessible. See http://www.lenovo.com/think/support. I need to upgrade a device or I find detailed answers. See the separate Safety and Warranty Guide for use when Access Help is accessible....