Hardware Maintenance Manual
Page 27
... FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). FRU identification for CTO, CMV, and GAV products... and 3-digit CMV model (Example: 1829-W15). The PRODUCT ID portion of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. v PEW can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template...
... FRUs for CTO, CMV, and GAV Product definition Dynamic Configure To Order (CTO) This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). FRU identification for CTO, CMV, and GAV products... and 3-digit CMV model (Example: 1829-W15). The PRODUCT ID portion of the machine label is a unique configuration that has been negotiated between IBM or Lenovo and the customer. v PEW can also access PEW via http://www-307.ibm.com/pc/support/site.wss/product.do?template...
Hardware Maintenance Manual
Page 28
...service parts by Document Type" select PARTS INFORMATION. v To view the complete list of FRUs at the MT Model level. 20 ThinkPad X300 Hardware Maintenance Manual Under "Parts Information by Category" select SERVICE PARTS. v Authorized IBM Business Partners can be used to view ... SHIPPED WITH YOUR SYSTEM. Using the HMM For Key Commodities (Examples - Type in the eSupport record under QUICK PATH. warranty.vm&sitestyle=lenovo Select Warranty lookup. Business Partners will enter Loc ID, MT and Serial, and the key commodities will access PEW when performing Entitlement ...
...service parts by Document Type" select PARTS INFORMATION. v To view the complete list of FRUs at the MT Model level. 20 ThinkPad X300 Hardware Maintenance Manual Under "Parts Information by Category" select SERVICE PARTS. v Authorized IBM Business Partners can be used to view ... SHIPPED WITH YOUR SYSTEM. Using the HMM For Key Commodities (Examples - Type in the eSupport record under QUICK PATH. warranty.vm&sitestyle=lenovo Select Warranty lookup. Business Partners will enter Loc ID, MT and Serial, and the key commodities will access PEW when performing Entitlement ...
Hardware Maintenance Manual
Page 32
...Name and phone number of purchase __ 5. Failing FRU name and part number __ 8. Customer's name and address Note for warranty: During the warranty period, the customer may have been cracked or broken by excessive force v Damage caused by liquid spilled into the system v...under warranty: v LCD panel cracked from the application of excessive force or from being dropped v Scratched (cosmetic) parts v Distortion, deformation, or discoloration of the cosmetic parts v Plastic parts, latches, pins, or connectors that have been subjected to excessive force, or dropped. 24 ThinkPad X300 ...
...Name and phone number of purchase __ 5. Failing FRU name and part number __ 8. Customer's name and address Note for warranty: During the warranty period, the customer may have been cracked or broken by excessive force v Damage caused by liquid spilled into the system v...under warranty: v LCD panel cracked from the application of excessive force or from being dropped v Scratched (cosmetic) parts v Distortion, deformation, or discoloration of the cosmetic parts v Plastic parts, latches, pins, or connectors that have been subjected to excessive force, or dropped. 24 ThinkPad X300 ...
Hardware Maintenance Manual
Page 141
... have patents or pending patent applications covering subject matter described in this document does not affect or change Lenovo product specifications or warranties. All information contained in this publication to state or imply that only that does not infringe any manner serve as an... data contained herein was obtained in specific environments and is not intended to non-Lenovo Web sites are not intended for convenience only and do not allow disclaimer of express or implied warranties in certain transactions, therefore, this document does not give you supply in any way...
... have patents or pending patent applications covering subject matter described in this document does not affect or change Lenovo product specifications or warranties. All information contained in this publication to state or imply that only that does not infringe any manner serve as an... data contained herein was obtained in specific environments and is not intended to non-Lenovo Web sites are not intended for convenience only and do not allow disclaimer of express or implied warranties in certain transactions, therefore, this document does not give you supply in any way...
Service Guide
Page 4
... information and the product it supports, be sure to read the following: v Safety and Warranty Guide included in the package with this publication. First Edition (December 2007) © Copyright Lenovo 2007. GS-35F-05925. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are...
... information and the product it supports, be sure to read the following: v Safety and Warranty Guide included in the package with this publication. First Edition (December 2007) © Copyright Lenovo 2007. GS-35F-05925. All rights reserved. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are...
Service Guide
Page 5
...problems 27 Optical drive problems 28 Fingerprint reader problems . . . . . 28 Startup problems 28 © Copyright Lenovo 2007 Chapter 4. Notices 65 Notices 65 Export classification notice 66 Electronic emissions notices 66 Federal Communications Commission (FCC) ...cover of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage button 2 Chapter 2. Warranty information . . . . 55 Types of your computer display . . . . 6 Chapter 3. Features...
...problems 27 Optical drive problems 28 Fingerprint reader problems . . . . . 28 Startup problems 28 © Copyright Lenovo 2007 Chapter 4. Notices 65 Notices 65 Export classification notice 66 Electronic emissions notices 66 Federal Communications Commission (FCC) ...cover of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with the ThinkVantage button 2 Chapter 2. Warranty information . . . . 55 Types of your computer display . . . . 6 Chapter 3. Features...
Service Guide
Page 9
... that provides answers to most of your computer. It includes a few tips for your ThinkPad® computer and get started. then to unpack your ThinkPad computer, basic troubleshooting information, some recovery procedures, help . Finding information This guide and ..., preinstalled on -system help and service information, and warranty information for your questions about caring for first-time users. Safety and Warranty Guide includes general safety instructions and complete Lenovo Limited Warranty. © Copyright Lenovo 2007 1 Click Access Help. v Click Start, move...
... that provides answers to most of your computer. It includes a few tips for your ThinkPad® computer and get started. then to unpack your ThinkPad computer, basic troubleshooting information, some recovery procedures, help . Finding information This guide and ..., preinstalled on -system help and service information, and warranty information for your questions about caring for first-time users. Safety and Warranty Guide includes general safety instructions and complete Lenovo Limited Warranty. © Copyright Lenovo 2007 1 Click Access Help. v Click Start, move...
Service Guide
Page 15
... alternative recovery methods offered by Lenovo, see "This guide and other publications" on page 3 of my new ThinkPad computer? Solving computer problems Note: See Access Help if your computer" in Access Help. See the separate Safety and Warranty Guide for detailed information about ...Problem solving " in Access Help. How can be found in the package with the ThinkPad computer, see "Restoring the factory contents" on your ThinkPad computer," on page 1. See http://www.lenovo.com/think/support. What safety precautions should I prevent problems with or without a ...
... alternative recovery methods offered by Lenovo, see "This guide and other publications" on page 3 of my new ThinkPad computer? Solving computer problems Note: See Access Help if your computer" in Access Help. See the separate Safety and Warranty Guide for detailed information about ...Problem solving " in Access Help. How can be found in the package with the ThinkPad computer, see "Restoring the factory contents" on your ThinkPad computer," on page 1. See http://www.lenovo.com/think/support. What safety precautions should I prevent problems with or without a ...
Service Guide
Page 16
... are in a nested submenu, press Esc repeatedly until you want to change . v Security: Set security features. How can I find warranty information? Where can start the utility by pressing Enter. 6. You can I contact the Customer Support Center? To change the parameters that ...of the Customer Support Center nearest to load the default settings or discard the changes. 8 ThinkPad® X300 Service and Troubleshooting Guide See the separate Safety and Warranty Guide for detailed warranty information. v Startup: Set the startup device. If the item has a submenu, you ,...
... are in a nested submenu, press Esc repeatedly until you want to change . v Security: Set security features. How can I find warranty information? Where can start the utility by pressing Enter. 6. You can I contact the Customer Support Center? To change the parameters that ...of the Customer Support Center nearest to load the default settings or discard the changes. 8 ThinkPad® X300 Service and Troubleshooting Guide See the separate Safety and Warranty Guide for detailed warranty information. v Startup: Set the startup device. If the item has a submenu, you ,...
Service Guide
Page 43
Then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. If you replace the large battery, skip this step. To replace the battery 1. If you replace the standard battery, slide the battery lock to the unlocked position. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. Turn off the computer, or enter hibernation mode. Standard battery © Copyright Lenovo 2007 35 Chapter 5.
Then disconnect the AC adapter and all cables from the computer. 2. Close the computer display, and turn the computer over. 3. If you replace the large battery, skip this step. To replace the battery 1. If you replace the standard battery, slide the battery lock to the unlocked position. Upgrading and replacing devices Replacing the battery Important: Read Safety and Warranty Guide before replacing the battery. Turn off the computer, or enter hibernation mode. Standard battery © Copyright Lenovo 2007 35 Chapter 5.
Service Guide
Page 46
... not included on the drive. The connectors and slot of all cables from your reseller or Lenovo marketing representative. v Do not touch the connector. Turn off . v The Rescue and Recovery ... very sensitive. Upgrading the hard disk drive or solid state drive Important: Read Safety and Warranty Guide before replacing the HDD or SSD. Attention: Handling an HDD or an SSD v ...new one by following the procedure below. Then, flip out and remove the cover 2 . 38 ThinkPad® X300 Service and Troubleshooting Guide Before removing the HDD or SSD, make a backup copy of these drives ...
... not included on the drive. The connectors and slot of all cables from your reseller or Lenovo marketing representative. v Do not touch the connector. Turn off . v The Rescue and Recovery ... very sensitive. Upgrading the hard disk drive or solid state drive Important: Read Safety and Warranty Guide before replacing the HDD or SSD. Attention: Handling an HDD or an SSD v ...new one by following the procedure below. Then, flip out and remove the cover 2 . 38 ThinkPad® X300 Service and Troubleshooting Guide Before removing the HDD or SSD, make a backup copy of these drives ...
Service Guide
Page 48
...the drive slot 2 . Touch a metal table or a grounded metal object. Turn off the computer; Turn the computer over . 40 ThinkPad® X300 Service and Troubleshooting Guide To install an SO-DIMM 1. This action reduces any static electricity in your computer by your computer. then disconnect the... SO-DIMM. Reinstall the battery. 9. You can increase the amount of memory in your computer. Replacing memory Important: Read Safety and Warranty Guide before replacing memory. If you incorrectly install the optional memory or install an unsupported memory type, a warning beep will sound when ...
...the drive slot 2 . Touch a metal table or a grounded metal object. Turn off the computer; Turn the computer over . 40 ThinkPad® X300 Service and Troubleshooting Guide To install an SO-DIMM 1. This action reduces any static electricity in your computer by your computer. then disconnect the... SO-DIMM. Reinstall the battery. 9. You can increase the amount of memory in your computer. Replacing memory Important: Read Safety and Warranty Guide before replacing memory. If you incorrectly install the optional memory or install an unsupported memory type, a warning beep will sound when ...
Service Guide
Page 51
... battery Important: Read Safety and Warranty Guide before you start the following procedures. Chapter 5. Upgrading and replacing devices 43 To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn off the computer, or enter hibernation mode. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press...
... battery Important: Read Safety and Warranty Guide before you start the following procedures. Chapter 5. Upgrading and replacing devices 43 To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn off the computer, or enter hibernation mode. Turn on the computer. 2. When the ThinkPad logo comes up, immediately press...
Service Guide
Page 55
...Worldwide telephone list" on the World Wide Web has up-to-date information about ThinkPad computers, what action is http://www.lenovo.com/think /support. Getting help on the Web The Lenovo Web site on page 49. Research this Web site to learn how to solve... and still need help and information by telephone through the Customer Support Center. Trained personnel are available during the warranty period, you need help, during the warranty period: v Problem determination - Microsoft Service Packs are available via Web download (connection charges may apply) or via...
...Worldwide telephone list" on the World Wide Web has up-to-date information about ThinkPad computers, what action is http://www.lenovo.com/think /support. Getting help on the Web The Lenovo Web site on page 49. Research this Web site to learn how to solve... and still need help and information by telephone through the Customer Support Center. Trained personnel are available during the warranty period, you need help, during the warranty period: v Problem determination - Microsoft Service Packs are available via Web download (connection charges may apply) or via...
Service Guide
Page 56
... 48 ThinkPad® X300 Service and Troubleshooting Guide Note: Telephone numbers are subject to your reseller, if authorized by Lenovo, will make your Customer Support Center location are available to help you call in the "Worldwide telephone list" on the screen. Lenovo or ...wording of any error messages v Hardware and software configuration information for your system The telephone numbers for or by Lenovo hardware under warranty, trained service personnel are located in case the technical assistance representative needs to provide the applicable level of application programs...
... 48 ThinkPad® X300 Service and Troubleshooting Guide Note: Telephone numbers are subject to your reseller, if authorized by Lenovo, will make your Customer Support Center location are available to help you call in the "Worldwide telephone list" on the screen. Lenovo or ...wording of any error messages v Hardware and software configuration information for your system The telephone numbers for or by Lenovo hardware under warranty, trained service personnel are located in case the technical assistance representative needs to provide the applicable level of application programs...
Service Guide
Page 57
...) (French) 0800-10-0189 (Spanish) Chapter 6. To determine whether your computer is eligible for your Lenovo reseller or Lenovo marketing representative. International Warranty Service is delivered through the method of the countries where service is sold, your ThinkPad machine type is available, go to change without notice. For the most current phone numbers, go...
...) (French) 0800-10-0189 (Spanish) Chapter 6. To determine whether your computer is eligible for your Lenovo reseller or Lenovo marketing representative. International Warranty Service is delivered through the method of the countries where service is sold, your ThinkPad machine type is available, go to change without notice. For the most current phone numbers, go...
Service Guide
Page 58
... Republic +420-2-7213-1316 Denmark 4520-8200 (30 day up and running support) 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-3536525 El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 50 ThinkPad® X300 Service and Troubleshooting Guide
... Republic +420-2-7213-1316 Denmark 4520-8200 (30 day up and running support) 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-3536525 El Salvador 800-6264 (Spanish) Estonia +372 66 00 800 +372 6776793 50 ThinkPad® X300 Service and Troubleshooting Guide
Service Guide
Page 59
...-8970 (English) 800-140-3555 (English) 62-21-251-2955 (Bahasa Indonesian) 01-815-9202 (30 day up and running support) 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) 02-7031-6101 (30 day up and running support) +39...-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 Korea Latvia Lithuania Both of the above numbers will be answered with...
...-8970 (English) 800-140-3555 (English) 62-21-251-2955 (Bahasa Indonesian) 01-815-9202 (30 day up and running support) 01-881-1444 (Warranty service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew, English) 02-7031-6101 (30 day up and running support) +39...-800-820094 (Warranty service and support) (Italian) ThinkPad Products Toll Free: 0120-20-5550 International: +81-46-266-4716 Korea Latvia Lithuania Both of the above numbers will be answered with...
Service Guide
Page 60
... (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) 6681-1100 (30 day up and running support) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll Free) (Spanish) 0-800-50-866 (Spanish) 1800-1888-1426 (English) 63-2-995-8420 (Filipino) +48-22...-699 91-714-7983 0901-100-000 (Spanish) +9411 2493547 +9411 2493548 (English) 08-477-4420 (30 day up and running support) 077-117-1040 (Warranty service and support) (Swedish) 52 ThinkPad® X300 Service and Troubleshooting Guide
... (Dutch) 0800-733-222 (English) 001-800-220-1830 (Spanish) 6681-1100 (30 day up and running support) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll Free) (Spanish) 0-800-50-866 (Spanish) 1800-1888-1426 (English) 63-2-995-8420 (Filipino) +48-22...-699 91-714-7983 0901-100-000 (Spanish) +9411 2493547 +9411 2493548 (English) 08-477-4420 (30 day up and running support) 077-117-1040 (Warranty service and support) (Swedish) 52 ThinkPad® X300 Service and Troubleshooting Guide
Service Guide
Page 61
... Taiwan Thailand Turkey United Kingdom United States Uruguay Venezuela Vietnam Telephone Number 058-333-0900 (30 day up and running support) 0800-55-54-54 (Warranty service and support) (German, French, Italian) 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-299-229 (Thai) 00800-4463-2041 (Turkish) 01475-...555-055 (30 day up and running support) 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) For northern area and Hanoi: 84-4-843-6675 ...
... Taiwan Thailand Turkey United Kingdom United States Uruguay Venezuela Vietnam Telephone Number 058-333-0900 (30 day up and running support) 0800-55-54-54 (Warranty service and support) (German, French, Italian) 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-299-229 (Thai) 00800-4463-2041 (Turkish) 01475-...555-055 (30 day up and running support) 08705-500-900 (Standard warranty support) (English) 1-800-426-7378 (English) 000-411-005-6649 (Spanish) 0-800-100-2011 (Spanish) For northern area and Hanoi: 84-4-843-6675 ...